Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Other we have a 6ft barrier at check in/out. guest scans there own credit card upon check in
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? No
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
AHLA Safe Stay initiative
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: we shut down the room for 48hrs and then we disinfect the room.
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? indoor pool is shut down until the governor says different
Has the hotel closed during the pandemic? No
Additional Information: We are disinfecting the hotel every hour for our guest and staff safety.
Answers last updated by Holiday Inn Jackson NW - Airport Road, an IHG Hotel
Standard Room with Two Queen BedsProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as a quiet street view. The unit offers 2 beds.
Standard RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as a quiet street view.
King Room with Jetted TubFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as a quiet street view. The unit has 1 bed.
Queen Room with Two Queen Beds - Mobility Access Tub/Non-SmokingProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as a quiet street view. The unit offers 2 beds.
Standard Queen Room with Two Queen Beds - Communications AccessibleFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as a quiet street view. The unit has 2 beds.
Standard King RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as a quiet street view. The unit has 1 bed.
One-Bedroom King SuiteProviding free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a coffee machine, a seating area as well as a quiet street view. The unit offers 1 bed.
King Room - Hearing AccessibleFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as a quiet street view. The unit has 1 bed.
King Bed Suite Feature - Non-SmokingProviding free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as a quiet street view. The unit offers 2 beds.
King Room - Mobility Access/Hearing AccessibleThe spacious double room features soundproof walls, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Standard King Room with Mobility Accessible TubThe spacious double room features soundproof walls, a coffee machine, as well as a private bathroom boasting a bath and a shower. The double room provides a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
King Room - Disability Access TubThe spacious double room offers soundproof walls, a coffee machine, as well as a private bathroom featuring a shower and a hairdryer. The double room provides a flat-screen TV with cable channels, a wardrobe, a carpeted floor and heating. The unit offers 1 bed.
King Suite Mobility Accessible with Tub - Non-SmokingOffering free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The suite offers soundproof walls, a coffee machine, a wardrobe, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 2 beds.
One-Bedroom Suite - Hearing Accessible with Tub/Non-Smoking Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite offers soundproof walls, a coffee machine, a wardrobe, a carpeted floor and a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
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Very Good
Yes, Holiday Inn Jackson NW - Airport Road, an IHG Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Holiday Inn Jackson NW - Airport Road, an IHG Hotel.
No, Holiday Inn Jackson NW - Airport Road, an IHG Hotel doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Jackson NW - Airport Road, an IHG Hotel.
Yes, Holiday Inn Jackson NW - Airport Road, an IHG Hotel has a gym.