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Summary of reviewsBaymont by Wyndham Jackson is frequently praised for its excellent location, conveniently situated near expressways and interstates, offering easy access for travelers and those attending local events. Guests appreciate its proximity to downtown, making it an ideal base for exploring the area's culture and attractions. The location is often described as centralized and clean, adding to its appeal.
The hotel's breakfast receives varied feedback, with appreciation for the variety and quality of offerings, particularly the bacon, sausage, and gravy. Many find the breakfast hot and tasty, deeming it a satisfying start to the day despite occasional suggestions for improvements such as greater variety and enhancements like granola.
Room reviews highlight cleanliness as a key positive aspect, with guests frequently mentioning the comfort of the beds and pillows, alongside unexpectedly good facilities. While some guests find the room size smaller than anticipated, the majority appreciate the spaciousness and functional amenities like an effective refrigerator. However, there are mixed opinions on bed comfort and occasional critiques on specifics like jet tubs and minor inconveniences.
Cleanliness feedback is mixed, with some guests recognizing the hotel's clean and organized areas, although there are notable mentions of issues in bathrooms, housekeeping inconsistencies, and maintenance challenges. Reports of cobwebs, mold, dirt, and unpleasant odors indicate areas needing attention for improvement.
The staff at Baymont by Wyndham Jackson consistently receive positive remarks, being friendly, helpful, and offering exceptional service. The front desk personnel are particularly noted for making the check-in process smooth and welcoming. While occasional comments highlight less engaging interactions, the overall impression remains one of casual friendliness, with specific staff members praised for their positive attitudes.
In summary, Baymont by Wyndham Jackson provides a convenient and comfortable experience, highlighted by its prime location and attentive staff, while noting some areas for potential enhancement in breakfast variety and hotel cleanliness. Show more
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Categories
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Room Types
King Room - Non-SmokingOffering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as heating. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingFeaturing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as heating. The unit has 2 beds.
Queen Room - Disability Access/Non-SmokingFeaturing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. This wheelchair accessible triple room has air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 1 bed.
Queen Studio Suite - Non-SmokingThis room features a fully-equipped kitchen and air conditioning.
King Suite with Jetted Tub - Non-SmokingThis suite features a private bathroom with a spa bath.
Guest Reviews
6.4
Rated
Location
The Baymont by Wyndham Jackson boasts an excellent location that garners positive remarks from guests. Positioned conveniently near expressways and interstates, the hotel offers easy access for travelers, making it an ideal choice for those attending nearby events or exploring the area. Its proximity to downtown provides an advantageous base for visitors looking to experience the local culture and attractions. The location is described as very centralized and clean, with guests appreciating the ease of access to their destinations. The staff is noted for being accommodating, further enhancing the overall convenience and appeal of the hotel's location.
Breakfast
The breakfast experience at Baymont by Wyndham Jackson draws a range of opinions, but several guests appreciated the variety and quality provided. While some found the breakfast to be good, with special mentions of the bacon and sausage and gravy, others felt improvements could be made. The hot and tasty offerings appealed to many, even earning praise as an awesome and great experience. However, a few guests noted their dissatisfaction with aspects like microwaved sausage patties and repetition in the menu. The availability of granola and reduction in plastic ware were suggested as enhancements. Overall, the breakfast at Baymont by Wyndham Jackson offers a satisfying start to the day for many, though there is room for improvement in terms of timing and variety.
Rooms
Nestled in Jackson, the Baymont by Wyndham receives varied room reviews, blending positive remarks with some constructive feedback. The consistent praise centers on the room cleanliness, which guests frequently highlight alongside the unexpectedly good quality of the facility. Many visitors appreciate the comfort of the beds and pillows, noting them as a standout aspect. The size of the rooms is generally well received, with some guests finding them spacious and equipped with essential amenities like a refrigerator that works effectively.
On the downside, opinions on the bed comfort are mixed, with some describing the mattresses as hard. Though the majority find the rooms clean, a few details such as the state of the jet tubs receive criticism for not meeting cleaning standards. Some visitors remark on issues such as an overpowering bleach smell and minor inconveniences like furniture placement and the occasional dirty floor. While the room size is typically favored, some guests feel they are smaller than anticipated. Despite these occasional drawbacks, guests mention that the Baymont by Wyndham still manages to deliver a good experience, with several expressing a willingness to return.
Cleanliness
Baymont by Wyndham Jackson has received mixed feedback regarding its cleanliness. On the positive side, some guests have described the hotel as very clean and organized, highlighting a few areas where cleanliness efforts are evident. However, several reviews point to areas needing improvement, such as issues with cleanliness in bathrooms, housekeeping inconsistencies, and general maintenance challenges. The presence of cobwebs, mold, and dirt in certain areas suggests that cleanliness could be enhanced significantly. Some guests have noticed lingering unpleasant odors and found some facilities, like the ice machine, to be out of order. Overall, while there are pockets of cleanliness, there's a clear need for a more rigorous cleaning routine across the hotel.
Staff
The staff at Baymont by Wyndham Jackson generally receive positive remarks from guests, with many highlighting their friendliness and exceptional service. Visitors often mention the front desk personnel as kind, polite, and helpful, making the check-in process smooth and welcoming. Although there are isolated comments about a lack of engagement from some staff members, the overall impression is one of casual friendliness, with several specific team members being noted for their great attitudes and laid-back demeanor, such as DJ. Additionally, guests appreciate the clean rooms, comfortable accommodations, and the convenient location near attractions like the restaurant and sports bar One North. While one or two reviews pointed out less friendly encounters, such as during breakfast cleanup, the staff's warm and helpful service is a consistent highlight for those staying at the hotel.
No, Baymont by Wyndham Jackson doesn't have any pool.
No, a spa isn't available at Baymont by Wyndham Jackson.
Yes, Baymont by Wyndham Jackson welcomes dogs.
Yes, parking facilities are available at Baymont by Wyndham Jackson.