Hotel Rancho San Diego Grand Spa Resort
Ixtapan de la Sal
18.82768700,
-99.66510300
,
Km 2.5 Carretera Federal Ixtapan De La Sal-tonatico
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Summary of reviewsNestled amidst lush natural surroundings, Hotel Rancho San Diego Grand Spa Resort provides a serene and picturesque retreat conveniently located close to Mexico City. Guests are drawn to its beautiful landscapes, well-maintained gardens, and comprehensive eco-friendly atmosphere, making it an ideal spot for a weekend getaway. The resort offers excellent facilities, such as a comprehensive spa and remarkable babysitting services, contributing to a positive guest experience despite the older elements in some rooms.
Breakfast at the hotel garners mixed reviews. Many guests appreciate the varied selection and good taste of the offerings, including an omelette and quesadilla section. However, service delays and high costs compared to quality are cited as areas needing improvement. Dinner experiences also receive varied feedback; while the Christmas dinner is praised for organization and taste, concerns exist regarding dish consistency, pricing, and portion size. Overall, dining complements the tranquil setting of the resort, despite inconsistencies.
Rooms at the resort are often praised for their cleanliness and rustic charm, providing a spacious and pleasing atmosphere despite some outdated furniture and decoration. While certain guests face maintenance issues, including unpleasant odors and noise from fans, the overall cleanliness and responsiveness of the administration team enhance the guest experience.
Cleanliness across the resort is generally appreciated, with positive remarks about well-maintained facilities and friendly staff. However, improvements in cleanliness, especially in pool areas and certain rooms, could elevate satisfaction. The staff earns exceptional praise for their attentiveness and service, enriching the overall stay and notably enhancing guest experiences.
While the Wi-Fi service is commonly criticized for slow and inconsistent connectivity, the spa stands out as a highlight of the resort, with guests praising its professional services and relaxing ambiance. The pools provide a positive experience, with families especially enjoying the children-oriented features, though some cleanliness issues are noted. Families find the resort particularly welcoming, enjoying the variety of activities and the peaceful environment.
Regarding bedding, opinions vary, with some guests finding beds comfortable and others noting the need for improvement in mattress and pillow quality. Despite mixed reviews on comfort, many guests consider the resort a magical and luxurious place, recommended for its ambiance and service excellence. The luxurious charm is underscored by incredible facilities, although high costs and some service limitations are acknowledged. Overall, Hotel Rancho San Diego Grand Spa Resort offers a tranquil and enjoyable retreat, well-suited for family getaways and relaxation.
Categories
Breakfast at the hotel garners mixed reviews. Many guests appreciate the varied selection and good taste of the offerings, including an omelette and quesadilla section. However, service delays and high costs compared to quality are cited as areas needing improvement. Dinner experiences also receive varied feedback; while the Christmas dinner is praised for organization and taste, concerns exist regarding dish consistency, pricing, and portion size. Overall, dining complements the tranquil setting of the resort, despite inconsistencies.
Rooms at the resort are often praised for their cleanliness and rustic charm, providing a spacious and pleasing atmosphere despite some outdated furniture and decoration. While certain guests face maintenance issues, including unpleasant odors and noise from fans, the overall cleanliness and responsiveness of the administration team enhance the guest experience.
Cleanliness across the resort is generally appreciated, with positive remarks about well-maintained facilities and friendly staff. However, improvements in cleanliness, especially in pool areas and certain rooms, could elevate satisfaction. The staff earns exceptional praise for their attentiveness and service, enriching the overall stay and notably enhancing guest experiences.
While the Wi-Fi service is commonly criticized for slow and inconsistent connectivity, the spa stands out as a highlight of the resort, with guests praising its professional services and relaxing ambiance. The pools provide a positive experience, with families especially enjoying the children-oriented features, though some cleanliness issues are noted. Families find the resort particularly welcoming, enjoying the variety of activities and the peaceful environment.
Regarding bedding, opinions vary, with some guests finding beds comfortable and others noting the need for improvement in mattress and pillow quality. Despite mixed reviews on comfort, many guests consider the resort a magical and luxurious place, recommended for its ambiance and service excellence. The luxurious charm is underscored by incredible facilities, although high costs and some service limitations are acknowledged. Overall, Hotel Rancho San Diego Grand Spa Resort offers a tranquil and enjoyable retreat, well-suited for family getaways and relaxation.
Hotel with Spa
Izta, the Spa at this resort, features twelve treatment rooms, complete hydrotherapy circuits, and a Temazcal.
It offers a wide range of services including massages, body wraps, facials, hydrotherapy, sauna, hot tub, and steam room.
It offers a wide range of services including massages, body wraps, facials, hydrotherapy, sauna, hot tub, and steam room.
Family Friendly Hotel
This spa resort provides family-friendly amenities, including a spa and spacious rooms.
Romantic Hotel
Located in Ixtapan de la Sal, this resort offers extensive spa facilities [from the provided list]. Couples can enjoy pampering treatments and relaxation in a grand setting.
Hotel with Swimming Pool
The 'Grand Spa Resort' designation indicates a focus on relaxation and wellness, with the pool serving as a key feature. It is located in Ixtapan de la Sal, a popular destination for spa retreats.
Heated Pool Private Pool Outdoor Pool
Hotel with Parking
This hotel features a grand spa, suggesting extensive wellness facilities. It is a resort, indicating a wide range of services and amenities.
Hotel with Gym
This resort provides extensive spa and fitness facilities, creating a balanced wellness experience. Offers a variety of fitness activities in a serene environment.
Hotel with Tennis Courts
Offers tennis courts for guests.
Hotel with Outdoor Pool
This hotel offers outdoor pools and tennis courts, and is highly recommended by many travelers.
Hotel with Heated Pool
This resort offers a heated pool as part of its facilities, allowing guests to enjoy swimming and relaxation during their stay.
Luxury Hotel
Accessible Hotel
5-Star Hotel
Hotel with Private Pool Rooms
Guest Reviews
Nestled amidst lush natural surroundings, Hotel Rancho San Diego Grand Spa Resort offers a serene and picturesque retreat just a short drive from Mexico City. Its strategic location allows guests to revel in the tranquility of a peaceful, wooded area while remaining conveniently close to urban amenities. The hotel is characterized by its beautiful landscapes and well-maintained gardens, offering an exclusive and eco-friendly atmosphere. Visitors can enjoy leisurely walks by the river and lake, immersing themselves in the rich natural environment. Ideal for a weekend getaway, the resort provides a wonderful escape from city life with its quiet and exclusive setting. While rooms have older elements like carpets that might detract slightly from comfort, the overall experience is enhanced by the resort's excellent facilities, including a comprehensive spa and a superb babysitting service for those traveling with children.
Hotel Rancho San Diego Grand Spa Resort offers a mixed experience regarding its breakfast offerings. Many guests have praised the excellent breakfast and well-prepared food, highlighting a variety of fresh, well-cooked items, and a generally good taste from the restaurant's menu. The breakfast buffet is noted for having a nice selection of both hot and cold foods, including a fresh omelette and quesadilla section, which has been appreciated by guests valuing variety.
However, some guests have pointed out areas for improvement. The breakfast service can be slow, potentially due to staffing issues, and the buffet is often not ready by opening time. There are mentions of missing options, with some dishes, like molletes, being considered expensive and small in portion. Additionally, certain guests found the breakfast costs to be high compared to the quality offered, making some meals feel overpriced. The lack of included breakfast packages prompts some visitors to explore dining options outside the hotel, highlighting a desire for more inclusive meal plans. Overall, while the breakfast has its high points, certain aspects could benefit from enhancements to meet all guests' expectations.
At Hotel Rancho San Diego Grand Spa Resort, the dining experience receives mixed reviews. On the positive side, the Christmas dinner is notably well-organized, with attention to detail, and diners appreciate the delicious offerings and attentive service from the waitstaff. Many guests find the restaurant's food and cocktails to be tasty, with some describing them as very good or excellent, adding that dining onsite means no need to venture out during the stay.
However, there are critiques regarding the consistency of the culinary experience. Some visitors have encountered issues with specific dishes, noting dry meat, small and overpriced snack portions, and extended wait times for orders. The pricing is frequently described as high, with limited variety, leading to dissatisfaction among certain patrons. Despite these issues, the establishment's reasonable pricing for some offerings and knowledgeable staff contribute positively to the overall dining atmosphere.
Hotel Rancho San Diego Grand Spa Resort offers rooms that are generally well-maintained, clean, and comfortable. Many guests appreciate the pleasant smell and the spaciousness of the accommodations. The rooms are described as pretty and comfortable, with a rustic concept that appeals to visitors seeking tranquility. Despite the charm, there are notable areas for improvement. Guests suggest remodeling to address the aged furniture and outdated facilities. Some rooms suffer from a lack of light, decoration, and air conditioning, making them feel rather plain and dark.
Issues with maintenance are reported, including unpleasant odors, noise disturbances from fans, and occasional plumbing problems with bathtubs. The condition of the mattresses and pillows is frequently criticized, with some guests feeling they do not meet the comfort standards expected.
Despite these drawbacks, the resort is praised for its cleanliness, nice atmosphere, and courteous administration team, who show a strong commitment to resolving issues. The presence of terraces in some rooms and the overall cleanliness add to the pleasant stay for guests who can overlook the need for renovations. While the resort suits those looking for a peaceful environment, potential guests might wish for better room facilities to increase value for money.
Hotel Rancho San Diego Grand Spa Resort receives mixed reviews regarding the comfort of its beds and pillows. While some guests find the beds super comfortable, others describe them as hard and uncomfortable, suggesting improvements in the quality and size of the mattresses. The pillows also face criticism for being too hard and flattening easily, with several guests recommending an upgrade. Comments point out that some mattresses appear outdated, potentially affecting guests' comfort levels. Despite the varied opinions, the bedding is generally considered average, though some guests note that it appears stained and old. Overall, there are opportunities for improvement in bed and pillow comfort to enhance the guests' experience at this resort.
Hotel Rancho San Diego Grand Spa Resort receives mixed reviews concerning its cleanliness. Generally, guests appreciate the clean and well-maintained facilities, including the expansive rooms and well-kept amenities, which provide a comfortable and relaxing experience. The staff consistently earn high praise for their friendliness and helpfulness, contributing positively to guests' overall impressions. The spa and dining options also add to the resort's appeal, offering quality services and reasonable prices in a picturesque setting.
However, certain areas require attention. Some guests have noted issues with cleanliness, such as dirty private pools, occasional maintenance problems, and unpleasant conditions in rooms, such as stained towels or carpets and mold in bathrooms. The cleanliness of the main pool is a frequent concern, with reports of stagnant water and grease affecting the overall experience. While the hotel shows potential with its quality service and well-maintained areas, attention to these details could enhance the satisfaction of future guests.
Hotel Rancho San Diego Grand Spa Resort is consistently praised for its exceptional staff service, making it a prime choice for those seeking relaxation. Guests frequently note the staff's unwavering attentiveness and friendliness, which enhances the overall experience. Whether enjoying a meal at the restaurant or checking in at the lobby, the employees show remarkable dedication to guest satisfaction, going beyond standard expectations. Special mentions are given to team members like Ernesto in the restaurant and Marco at reception, who contribute significantly to a memorable stay. While a few reviews indicate areas for improvement, such as in the room cleaning sector, the predominant sentiment remains one of appreciation for the staff's kindness and efficiency. The resort's excellent location, comfortable facilities, and well-maintained gardens further complement the superb service, making it a well-recommended spot for family getaways and stress-free retreats.
Hotel Rancho San Diego Grand Spa Resort offers a serene escape, but guests have noted that the Wi-Fi service leaves much to be desired. The internet connection is often slow, and there are frequent disruptions, making it challenging to stay connected. Many found it difficult to use devices, such as smart TVs, due to the inconsistent signal. Wi-Fi access is limited to common areas, with rooms lacking coverage, which can be inconvenient for those hoping to remain connected throughout their stay. Additionally, there are occasional issues with minor charges on the bill related to the internet service. Despite these connectivity concerns, the resort’s tranquil setting and amenities offer a peaceful getaway, though guests should plan to detach from digital needs during their visit. Furthermore, navigation to the hotel can be complicated, especially at night, due to insufficient signage.
The spa at Hotel Rancho San Diego Grand Spa Resort is a standout feature praised for its excellent, world-class services and impressive facilities. Guests frequently describe their experience as delightful and relaxing, attributing this to the professional and friendly staff who deliver top-notch attention and treatment. The spa offers a wide array of services, including massages and facials that are particularly favored by visitors. Many recommend the spa packages for their value and variety. Moreover, despite being a premium facility, the spa is considered worth the cost due to its high-quality service and the serene ambiance enhanced by beautiful gardens and cleanliness. The therapists at the spa are highly regarded, ensuring that guests are treated with great care and expertise. Overall, the spa at this resort is highlighted as a must-visit destination for anyone seeking relaxation and rejuvenation during their stay.
Hotel Rancho San Diego Grand Spa Resort offers an overall pleasant pool experience, highlighted by several positive aspects. The main pool is praised for being very clean, large, and spacious with a welcoming temperature that caters to relaxation. Guests appreciate the resort's outdoor facilities, enjoying the pool area's aesthetic appeal and its well-maintained gardens. The on-site jacuzzi adds to the relaxation, accommodating about 10 people, and the swim-up bar offers an additional element of luxury.
Families find the pool well-suited for children, with the main pool and its features providing ample fun. Slides are available, catering to both adults and children, enhancing the overall enjoyment. The facilities are considered excellent for families, as the children's pools are heated, contributing to the happy atmosphere for kids.
However, there are notable concerns regarding the children's pool, which has been reported as too cold for comfort. Some guests have experienced cleanliness issues with the pools, citing occasional debris and broken panels. Despite these minor setbacks, the pools' warm temperatures and stunning surroundings generally leave a favorable impression on visitors, making it a highlight of their stay.
Hotel Rancho San Diego Grand Spa Resort is a standout destination for families seeking a relaxing getaway with a variety of activities tailored for children. The hotel's inviting atmosphere makes it an excellent choice for families looking to rest in tranquility while enjoying quality time together. Guests consistently highlight the exceptional pool areas, with features like slides that cater to both kids and adults. The heated pool with a designated area for small children adds to the allure, ensuring a fun and engaging experience for little ones.
The resort's ecological environment and meticulously cared-for gardens contribute to its charm, providing a serene backdrop for a relaxed weekend. The spacious grounds and the comfort of the rooms are often commended, making it a pleasant stay for families and contributing to a warm, welcoming experience. Efficient service from the staff further enhances the stay, with their attentiveness frequently noted by visitors.
Whether it's a weekend escape from the hustle of Mexico City or a romantic getaway for couples that also accommodates family needs, the resort offers an excellent balance of leisure and family-friendly activities. This makes it particularly suitable for those seeking a peaceful retreat while ensuring an engaging experience for children amid the beauty of nature.
Hotel Rancho San Diego Grand Spa Resort offers a blend of comfort and cleanliness that contributes to an overall positive experience. Many guests appreciate the hotel's ambience and consider it a magical place with excellent service. The restaurant stands out with its delectable food offerings, making it a noteworthy highlight for visitors. While some guests feel the hotel operates at or charges like a five-star establishment, opinions on its value for money vary. Overall, it is recommended for those seeking a quick getaway to Ixtapan de la Sal, though some service experiences may fall short of expectations.
Hotel Rancho San Diego Grand Spa Resort evokes a sense of luxury typically associated with 5-star accommodations, suggesting an upscale experience paired with a pricing structure fitting of a high-end hotel. Guests are met with incredible and aesthetically pleasing facilities that embrace a new and elegant rustic charm, contributing to the hotel's overall grandeur. The plunge pool available in some rooms offers a delightful retreat, enhancing the luxurious ambiance of the stay.
However, the five-star allure comes with some caveats. The cost is notably high, both in terms of room bookings and additional services such as dining and spa treatments. Despite the expectation of luxury, some aspects fall short; rooms lack essential conveniences like air conditioning and coffee makers, and inconsistencies are observed in the comfort of beds and pillows. There are mentions of humidity in the bathrooms that might detract from the anticipated splendor.
Overall, the resort shines with its beautiful surroundings and exceptional facilities, recommended for those in search of a lavish environment. Yet, there are mixed comments on whether the overall service matches the luxurious pricing, especially given some limited amenities and the high cost of accessing the full range of services.
Hotel Rancho San Diego Grand Spa Resort offers a charming and romantic getaway, perfect for couples looking to unwind. The ambiance is harmonious, providing an inviting environment for relaxation. The resort is not only a romantic haven but also family-friendly, making it versatile for various types of travelers. Guests appreciate the tranquility of the location and the relaxing atmosphere, especially highlighting the spa experience as particularly enjoyable. Cleanliness and excellent service are frequently noted, with the warm and welcoming staff enhancing the overall pleasant experience. Rooms with beautiful views add to the appeal, making a stay here ideal for a romantic weekend retreat. Whether visiting with family or as a couple, guests find this an excellent option for creating lasting memories.
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Location
Breakfast
However, some guests have pointed out areas for improvement. The breakfast service can be slow, potentially due to staffing issues, and the buffet is often not ready by opening time. There are mentions of missing options, with some dishes, like molletes, being considered expensive and small in portion. Additionally, certain guests found the breakfast costs to be high compared to the quality offered, making some meals feel overpriced. The lack of included breakfast packages prompts some visitors to explore dining options outside the hotel, highlighting a desire for more inclusive meal plans. Overall, while the breakfast has its high points, certain aspects could benefit from enhancements to meet all guests' expectations.
Dinner
However, there are critiques regarding the consistency of the culinary experience. Some visitors have encountered issues with specific dishes, noting dry meat, small and overpriced snack portions, and extended wait times for orders. The pricing is frequently described as high, with limited variety, leading to dissatisfaction among certain patrons. Despite these issues, the establishment's reasonable pricing for some offerings and knowledgeable staff contribute positively to the overall dining atmosphere.
Rooms
Issues with maintenance are reported, including unpleasant odors, noise disturbances from fans, and occasional plumbing problems with bathtubs. The condition of the mattresses and pillows is frequently criticized, with some guests feeling they do not meet the comfort standards expected.
Despite these drawbacks, the resort is praised for its cleanliness, nice atmosphere, and courteous administration team, who show a strong commitment to resolving issues. The presence of terraces in some rooms and the overall cleanliness add to the pleasant stay for guests who can overlook the need for renovations. While the resort suits those looking for a peaceful environment, potential guests might wish for better room facilities to increase value for money.
Beds
Cleanliness
However, certain areas require attention. Some guests have noted issues with cleanliness, such as dirty private pools, occasional maintenance problems, and unpleasant conditions in rooms, such as stained towels or carpets and mold in bathrooms. The cleanliness of the main pool is a frequent concern, with reports of stagnant water and grease affecting the overall experience. While the hotel shows potential with its quality service and well-maintained areas, attention to these details could enhance the satisfaction of future guests.
Staff
Wi-Fi
Spa
Pool
Families find the pool well-suited for children, with the main pool and its features providing ample fun. Slides are available, catering to both adults and children, enhancing the overall enjoyment. The facilities are considered excellent for families, as the children's pools are heated, contributing to the happy atmosphere for kids.
However, there are notable concerns regarding the children's pool, which has been reported as too cold for comfort. Some guests have experienced cleanliness issues with the pools, citing occasional debris and broken panels. Despite these minor setbacks, the pools' warm temperatures and stunning surroundings generally leave a favorable impression on visitors, making it a highlight of their stay.
Family
The resort's ecological environment and meticulously cared-for gardens contribute to its charm, providing a serene backdrop for a relaxed weekend. The spacious grounds and the comfort of the rooms are often commended, making it a pleasant stay for families and contributing to a warm, welcoming experience. Efficient service from the staff further enhances the stay, with their attentiveness frequently noted by visitors.
Whether it's a weekend escape from the hustle of Mexico City or a romantic getaway for couples that also accommodates family needs, the resort offers an excellent balance of leisure and family-friendly activities. This makes it particularly suitable for those seeking a peaceful retreat while ensuring an engaging experience for children amid the beauty of nature.
5 Star
Luxury
However, the five-star allure comes with some caveats. The cost is notably high, both in terms of room bookings and additional services such as dining and spa treatments. Despite the expectation of luxury, some aspects fall short; rooms lack essential conveniences like air conditioning and coffee makers, and inconsistencies are observed in the comfort of beds and pillows. There are mentions of humidity in the bathrooms that might detract from the anticipated splendor.
Overall, the resort shines with its beautiful surroundings and exceptional facilities, recommended for those in search of a lavish environment. Yet, there are mixed comments on whether the overall service matches the luxurious pricing, especially given some limited amenities and the high cost of accessing the full range of services.
Romantic
Yes, Hotel Rancho San Diego Grand Spa Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Private Pool, Outdoor Pool.
Yes, a spa is available at Hotel Rancho San Diego Grand Spa Resort.
No, Hotel Rancho San Diego Grand Spa Resort doesn't allow dogs.
Yes, parking facilities are available at Hotel Rancho San Diego Grand Spa Resort.
Yes, Hotel Rancho San Diego Grand Spa Resort has a gym.
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