Hotel Graju Itajaí
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Summary of reviewsHotel Graju Itajaí enjoys widespread recognition for its superb location in downtown Itajaí. Guests often highlight its convenience with easy access to supermarkets, pharmacies, dining options along the gastronomic street and quick routes to beaches, Balneário Camboriú and the port of Itajaí. The central position is a major draw, allowing visitors to explore many local landmarks, the public market and Beira Rio on foot, immersing themselves in the vibrant environment.
The hotel's breakfast garners consistent praise due to its quality and variety, featuring a wide range of delicious options like fresh fruits, cakes and juices. Guests appreciate the excellent customer service that accompanies the meal. However, there are occasional suggestions for more varied options, especially in savory snacks and fruits.
Cleanliness and organization stand out as key strengths. The rooms receive consistent approval for being clean and spacious, underlined by daily cleaning services. The hotel's overall tidy appearance and the hospitable demeanor of the staff contribute positively to the guest experience.
The hotel staff receive overwhelmingly positive feedback for their friendliness and efficiency. Check-ins are quick and the overall service is marked by politeness and attentiveness. Guests feel well-cared-for with specific staff members being highlighted for their exceptional service. This positive interaction with the staff significantly enhances the overall stay.
The rooms, although spacious and clean, show signs of needing improvement. Issues such as peeling paint, mold on walls, outdated bathrooms and noisy air conditioning units are frequently mentioned. Some basic amenities like face towels and shampoo are occasionally missing. The beds are a mixed experience; while some find them comfortable, there are also complaints about hard mattresses, musty smells and worn-out linens. Noise from nearby busy areas can also disrupt the comfort for some guests.
Wi-Fi service at the hotel sees mixed reviews. While some guests find it excellent for general use, others face issues with weak signals, interruptions and occasional blackouts, particularly on the first floor. This indicates a need for improved connectivity.
Parking is convenient but often described as limited and tight. Guests note that the parking spaces are small and can fill up quickly, sometimes necessitating parking on the street, which can be inconvenient.
In summary, Hotel Graju Itajaí stands out for its excellent location, quality breakfast, cleanliness and friendly staff. However, improvements in room maintenance, Wi-Fi connectivity, parking space and bedding quality could enhance the overall guest experience.
Categories
The hotel's breakfast garners consistent praise due to its quality and variety, featuring a wide range of delicious options like fresh fruits, cakes and juices. Guests appreciate the excellent customer service that accompanies the meal. However, there are occasional suggestions for more varied options, especially in savory snacks and fruits.
Cleanliness and organization stand out as key strengths. The rooms receive consistent approval for being clean and spacious, underlined by daily cleaning services. The hotel's overall tidy appearance and the hospitable demeanor of the staff contribute positively to the guest experience.
The hotel staff receive overwhelmingly positive feedback for their friendliness and efficiency. Check-ins are quick and the overall service is marked by politeness and attentiveness. Guests feel well-cared-for with specific staff members being highlighted for their exceptional service. This positive interaction with the staff significantly enhances the overall stay.
The rooms, although spacious and clean, show signs of needing improvement. Issues such as peeling paint, mold on walls, outdated bathrooms and noisy air conditioning units are frequently mentioned. Some basic amenities like face towels and shampoo are occasionally missing. The beds are a mixed experience; while some find them comfortable, there are also complaints about hard mattresses, musty smells and worn-out linens. Noise from nearby busy areas can also disrupt the comfort for some guests.
Wi-Fi service at the hotel sees mixed reviews. While some guests find it excellent for general use, others face issues with weak signals, interruptions and occasional blackouts, particularly on the first floor. This indicates a need for improved connectivity.
Parking is convenient but often described as limited and tight. Guests note that the parking spaces are small and can fill up quickly, sometimes necessitating parking on the street, which can be inconvenient.
In summary, Hotel Graju Itajaí stands out for its excellent location, quality breakfast, cleanliness and friendly staff. However, improvements in room maintenance, Wi-Fi connectivity, parking space and bedding quality could enhance the overall guest experience.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Free Wi-Fi
Hotel with Parking
Small Hotel
Guest Reviews
Hotel Graju Itajaí boasts an exceptional location that is frequently highlighted in guest reviews. Situated in downtown Itajaí, the hotel offers easy access to a wealth of amenities and attractions, including supermarkets, pharmacies and a variety of dining options along the gastronomic street. Its strategic position provides quick routes to the beaches, Balneário Camboriú and the port of Itajaí, making it convenient for both leisure and business travelers.
Guests appreciate the ease of navigating the city from the hotel with many landmarks, the public market and Beira Rio all reachable on foot. The proximity to restaurants, bars and shops ensures that visitors can fully explore the area without hassle.
Overall, the central location of Hotel Graju Itajaí stands out as a significant advantage, combining accessibility with a vibrant surrounding environment, which enhances the travel experience for its guests.
The breakfast at Hotel Graju Itajaí consistently receives high praise from guests for its quality and variety. Many reviewers describe it as very good, delicious and tasty, highlighting the fresh and well-prepared food. The breakfast pleases everyone's taste with a wide range of options including fruits, cakes and juices, ensuring a complete and satisfying meal. Service goes hand in hand with quality with guests noting excellent customer service and cleanliness.
However, some guests feel there is room for improvement. Several reviews mention a need for more varied options, particularly in savory snacks and fruit selections. While many appreciate the complete and well-presented breakfast, a few found it simple or in need of enhancement.
Overall, the breakfast at Hotel Graju Itajaí is well-regarded for its taste, variety and service, making it a noteworthy feature of the guest experience.
Hotel Graju Itajaí offers spacious rooms and a generally pleasant environment with simple yet comfortable accommodations. Guests frequently highlight the cleanliness of the rooms and the friendly reception, creating a welcoming atmosphere. The comfortable beds and good room sizes are also often praised.
However, a number of guests noted areas where the hotel could use improvement. Maintenance issues such as peeling paint, mold on the walls and outdated bathrooms were commonly mentioned. Noise proved to be an issue for some, especially in rooms facing busy avenues or located near the garage and dining areas. Additionally, some rooms lacked basic amenities like face towels, blankets and even bed sheets and shampoo.
The air conditioning units in several rooms were reported to be noisy, which detracted from the overall comfort. Guests also pointed out problems with mold and strange odors, likely stemming from the doors and older furnishing. Some found the rooms to be cold or lacking in soundproofing, impacting their overall stay.
While the hotel's rooms are deemed appropriate and satisfactory for a short stay with good breakfast options, it is clear that renovations and better maintenance would greatly enhance the guest experience.
The bed experience at Hotel Graju Itajaí has been a mix of positives and negatives according to guest reviews. There are mentions of very comfortable beds and good beds with some guests highlighting the comfort provided by the bedding. The availability of queen and double beds has also been appreciated.
However, several guests have expressed dissatisfaction with certain aspects. Some beds are described as old with hard or uncomfortable mattresses and there are mentions of single beds being hard. Issues with bed linens have been commonly noted, including musty smells, worn-out conditions and even instances of dirty bedding and moldy pillows. Additionally, the bedding does not always fit well with sheets coming off and occasional holes in them.
Overall, while there are a few highlights in terms of comfort, there are significant concerns regarding cleanliness and the quality of the beds and linens at the hotel.
Hotel Graju Itajaí stands out for its commendable attention to cleanliness and organization, consistently highlighted by guests. Visitors frequently praised the cleanliness of the rooms and the overall tidiness of the hotel. There's a noticeable pattern of satisfaction with the hotel's efforts to ensure a clean and organized environment with daily cleaning services available upon request. Guests often described the premises as very clean, noting that the staff also contributes to the positive experience with their polite and tidy demeanor.
Several guests described the rooms as clean and highlighted the pleasant fragrance within them. The bedding, although sometimes noted to have issues, such as tears or stains, was generally mentioned as clean. The simplicity and coziness of the rooms were appreciated by many, adding to the overall positive feedback on cleanliness.
However, some areas of improvement were noted with a few guests commenting on mold and dampness issues in certain rooms. The cleanliness of the bathrooms received mixed reviews with occasional feedback pointing out lapses in maintenance, such as non-functioning exhaust fans and mold presence. Despite these isolated concerns, the general consensus underscores a positive experience in terms of the hotel's cleanliness, making it a reliable choice for visitors prioritizing tidiness and organization during their stay.
The staff at Hotel Graju Itajaí have received overwhelmingly positive feedback from guests. Many praised the friendly and pleasant demeanor of the receptionists. Quick and efficient check-ins were appreciated and the overall service was described as excellent. Guests frequently highlighted the politeness and kindness of the staff, noting their attentiveness and willingness to assist with any needs. The hotel's location and quality breakfast were also appreciated with special mentions of helpful and courteous attendants.
Management and staff alike were frequently acknowledged for their exceptional customer service, often described as very good, friendly and attentive. Special thanks were given to specific employees, highlighting the personalized and hospitable nature of the service.
While the majority of the feedback is positive, there were a few instances of subpar experiences, including a rude fallback manager and some issues with check-in delays. However, these were vastly outnumbered by the numerous positive comments about the dedicated and polite staff.
The cleaning team also received specific praise for their efforts and overall, the staff's attention to detail and guest care was frequently noted. Guests felt valued and well-cared for, making Hotel Graju Itajaí a recommended choice for its excellent cost/service ratio and standout staff performance.
Hotel Graju Itajaí has received mixed feedback regarding its Wi-Fi service. Many guests commended the hotel for its great and excellent Wi-Fi, highlighting its adequacy for general usage. There were, however, several reviews pointing out consistent issues with the Wi-Fi connection, such as repeated interruptions, weak signals inside the rooms and complete blackouts on the first floor. Some guests found the Wi-Fi service to be insufficient for specific needs like streaming Disney+. Overall, while the internet service received praise for its strengths, there is a clear indication that improvements are needed to address persistent connectivity issues.
The recurring feedback regarding parking at Hotel Graju Itajaí highlights a few consistent themes, mostly centered on the limited and tight parking availability. While the hotel does provide a parking facility, many guests noted that the parking spaces are very small and can be challenging to maneuver within. The lot operates on a rotating system, which means that when it is full, guests are sometimes required to park their vehicles on the street. This has led to some inconvenience, as the parking lot does not seem to accommodate the number of guests staying at the hotel. Despite these challenges, the included parking is easily accessible, albeit requiring some patience and potentially needing to find alternative parking when the lot reaches capacity.
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Location
Guests appreciate the ease of navigating the city from the hotel with many landmarks, the public market and Beira Rio all reachable on foot. The proximity to restaurants, bars and shops ensures that visitors can fully explore the area without hassle.
Overall, the central location of Hotel Graju Itajaí stands out as a significant advantage, combining accessibility with a vibrant surrounding environment, which enhances the travel experience for its guests.
Breakfast
However, some guests feel there is room for improvement. Several reviews mention a need for more varied options, particularly in savory snacks and fruit selections. While many appreciate the complete and well-presented breakfast, a few found it simple or in need of enhancement.
Overall, the breakfast at Hotel Graju Itajaí is well-regarded for its taste, variety and service, making it a noteworthy feature of the guest experience.
Rooms
However, a number of guests noted areas where the hotel could use improvement. Maintenance issues such as peeling paint, mold on the walls and outdated bathrooms were commonly mentioned. Noise proved to be an issue for some, especially in rooms facing busy avenues or located near the garage and dining areas. Additionally, some rooms lacked basic amenities like face towels, blankets and even bed sheets and shampoo.
The air conditioning units in several rooms were reported to be noisy, which detracted from the overall comfort. Guests also pointed out problems with mold and strange odors, likely stemming from the doors and older furnishing. Some found the rooms to be cold or lacking in soundproofing, impacting their overall stay.
While the hotel's rooms are deemed appropriate and satisfactory for a short stay with good breakfast options, it is clear that renovations and better maintenance would greatly enhance the guest experience.
Beds
However, several guests have expressed dissatisfaction with certain aspects. Some beds are described as old with hard or uncomfortable mattresses and there are mentions of single beds being hard. Issues with bed linens have been commonly noted, including musty smells, worn-out conditions and even instances of dirty bedding and moldy pillows. Additionally, the bedding does not always fit well with sheets coming off and occasional holes in them.
Overall, while there are a few highlights in terms of comfort, there are significant concerns regarding cleanliness and the quality of the beds and linens at the hotel.
Cleanliness
Several guests described the rooms as clean and highlighted the pleasant fragrance within them. The bedding, although sometimes noted to have issues, such as tears or stains, was generally mentioned as clean. The simplicity and coziness of the rooms were appreciated by many, adding to the overall positive feedback on cleanliness.
However, some areas of improvement were noted with a few guests commenting on mold and dampness issues in certain rooms. The cleanliness of the bathrooms received mixed reviews with occasional feedback pointing out lapses in maintenance, such as non-functioning exhaust fans and mold presence. Despite these isolated concerns, the general consensus underscores a positive experience in terms of the hotel's cleanliness, making it a reliable choice for visitors prioritizing tidiness and organization during their stay.
Staff
Management and staff alike were frequently acknowledged for their exceptional customer service, often described as very good, friendly and attentive. Special thanks were given to specific employees, highlighting the personalized and hospitable nature of the service.
While the majority of the feedback is positive, there were a few instances of subpar experiences, including a rude fallback manager and some issues with check-in delays. However, these were vastly outnumbered by the numerous positive comments about the dedicated and polite staff.
The cleaning team also received specific praise for their efforts and overall, the staff's attention to detail and guest care was frequently noted. Guests felt valued and well-cared for, making Hotel Graju Itajaí a recommended choice for its excellent cost/service ratio and standout staff performance.
Wi-Fi
Parking
No, Hotel Graju Itajaí doesn't have any pool.
No, a spa isn't available at Hotel Graju Itajaí.
Yes, Hotel Graju Itajaí welcomes dogs.
Yes, parking facilities are available at Hotel Graju Itajaí.
No, Hotel Graju Itajaí doesn't have a gym.
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