Sandri Palace Hotel
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Summary of reviewsSandri Palace Hotel is highly praised for its prime location, offering easy access to supermarkets, restaurants, shops, essential services and local attractions, making it a convenient option for both leisure and business travelers in Itajaí. The hotel's breakfast is highlighted as a standout feature, described as excellent and varied, catering to diverse dietary preferences with an abundant buffet that consistently satisfies guests. Dinner services receive commendations for delicious Brazilian cuisine and room service, although some note high prices and occasional service delays.
Rooms at Sandri Palace Hotel are generally appreciated for their spaciousness and comfort, particularly the modern rooms in the newer section of the hotel. However, older rooms have faced criticism for outdated decor and maintenance issues. Despite this, cleanliness is usually well-regarded with the hotel maintaining a consistently tidy and pleasant environment. The staff are mostly considered polite, attentive and helpful, particularly at the reception, although some guests have experienced instances of unfriendliness and slower service.
Despite the hotel's numerous strengths, the Wi-Fi service frequently draws significant criticism for being weak and unreliable. The wellness and spa facilities provide good relaxation options, but there are concerns about high prices and service accessibility with guests noting a need for better communication and availability of spa services. The gym is seen as well-equipped by some but criticized for maintenance issues and limited space by others.
The pool receives positive remarks for cleanliness and comfort, although some guests find the water too cold and the area needing more maintenance. The parking facilities are secure but many guests feel the cost is too high and the system disorganized, leading to inconvenience.
The hotel is particularly noted for its family-friendly environment, offering spacious rooms and amenities that cater to children, making it a good choice for family vacations. Overall, Sandri Palace Hotel provides a pleasant stay with standout features such as its location, breakfast and cleanliness, although there are areas in need of improvement, particularly with the older rooms, Wi-Fi service and gym maintenance.
Categories
Rooms at Sandri Palace Hotel are generally appreciated for their spaciousness and comfort, particularly the modern rooms in the newer section of the hotel. However, older rooms have faced criticism for outdated decor and maintenance issues. Despite this, cleanliness is usually well-regarded with the hotel maintaining a consistently tidy and pleasant environment. The staff are mostly considered polite, attentive and helpful, particularly at the reception, although some guests have experienced instances of unfriendliness and slower service.
Despite the hotel's numerous strengths, the Wi-Fi service frequently draws significant criticism for being weak and unreliable. The wellness and spa facilities provide good relaxation options, but there are concerns about high prices and service accessibility with guests noting a need for better communication and availability of spa services. The gym is seen as well-equipped by some but criticized for maintenance issues and limited space by others.
The pool receives positive remarks for cleanliness and comfort, although some guests find the water too cold and the area needing more maintenance. The parking facilities are secure but many guests feel the cost is too high and the system disorganized, leading to inconvenience.
The hotel is particularly noted for its family-friendly environment, offering spacious rooms and amenities that cater to children, making it a good choice for family vacations. Overall, Sandri Palace Hotel provides a pleasant stay with standout features such as its location, breakfast and cleanliness, although there are areas in need of improvement, particularly with the older rooms, Wi-Fi service and gym maintenance.
Family Friendly Hotel
This hotel is a top choice for families visiting Itajaí. It features a clean environment, helpful staff, and an excellent breakfast. It provides family-friendly services and activities.
Hotel with Swimming Pool
This hotel has an outdoor pool, a sauna, and a fitness center. There is also a spa, offering massages and facials.
Outdoor Pool
Business Hotel
This hotel has 14 meeting rooms, an auditorium for 400 people, and a business center with photocopy, fax, scanner, computer, internet, printers, and telephone services. It is located close to the Itajaí ´s International Event Center.
Accessible Hotel
This hotel offers rooms/facilities for disabled guests and wheelchair access. The hotel also features a toilet and bathroom for disabled guests. They also have rooms which they specifically advertise as 'Double Room - Disability Access'.
Hotel with Gym
This hotel is listed as one of the hotels with gym facilities in Balneario Arroio do Silva.
4-Star Hotel
The Sandri Palace Hotel features a relaxing pool and wellness center. It is also favorably reviewed by families and solo travelers.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Dog Friendly Hotel
Romantic Hotel
Hotel with Parking
Hotel with Outdoor Pool
Guest Reviews
Sandri Palace Hotel boasts a prime location that receives consistently positive feedback from its guests. Strategically placed, the hotel is near supermarkets, shops, restaurants and bars, making it convenient for visitors. Being centrally located, it offers easy access to both the riverfront and nearby beaches. Guests repeatedly emphasize the hotel's proximity to local attractions, the gastronomic route and essential services like bakeries, pharmacies and laundromats. The excellent transport links, including easy access to Uber, further enhance its appeal for travelers. Overall, the hotel’s location provides a balanced blend of convenience, comfort and accessibility, making it an excellent choice for both leisure and business travelers in Itajaí.
Sandri Palace Hotel offers a breakfast experience that repeatedly garners high praise from its guests. Descriptions such as excellent, wonderful and fantastic are commonly used with many reviews highlighting the variety and quality of options available. The breakfast includes a wide array of foods, from delicious chocolate croissants, juices and omelettes to fresh savory and sweet items that cater to all tastes. Guests appreciate the abundance and replenishment of the buffet, noting it is always well-served and caters to diverse dietary preferences, including plant-based milk.
The breakfast environment is described as clean and pleasant, contributing to an overall enjoyable start to the day. Despite occasional comments about the breakfast area being crowded or items being collected promptly at closing time, the general consensus is overwhelmingly positive. Guests feel the breakfast offered by Sandri Palace meets and often exceeds the standards of similarly rated hotels, making it one of the standout features of their stay.
Guests at Sandri Palace Hotel largely appreciate the delicious and great quality food offered at the restaurant with mentions of tasty room service and a variety of options available. Brazilian cuisine seems to get particular praise, alongside specific dishes such as sandri shrimp and lobster risotto. The restaurant's breakfast also receives positive remarks.
However, the dining experience is marred by a few criticisms. Several guests found the meal prices to be expensive and the overall service to be slow at times with some experiencing delays in food delivery. A few guests were disappointed by the lack of available dining times and were forced to eat in their rooms late at night. Furthermore, some encountered issues with quality and presentation, such as lack of plates and utensils.
Despite these setbacks, the hotel's reception service and management's attention have been positively highlighted, creating a generally welcoming atmosphere for dining at the Sandri Palace Hotel.
Sandri Palace Hotel's guest reviews highlight a mix of impressions about its rooms. Most guests appreciate the spaciousness and comfort with many finding the accommodations clean, cozy and well-furnished. Modern rooms in the newer part of the hotel received high praise for their design and upkeep. Beds are frequently noted to be very comfortable, contributing significantly to an overall positive stay experience.
However, there are notable concerns, particularly with the older rooms. Issues such as outdated decor, maintenance problems and mold were mentioned multiple times. Noise insulation also appears to be inconsistent with some guests experiencing unwanted disturbances. The availability and functionality of amenities, such as air conditioning, were inconsistent, leading to some dissatisfaction.
The size of the rooms varies widely with some guests finding them overly spacious and others too cramped. Cleanliness generally receives good remarks, although isolated reports of dirty rooms and specific cleanliness issues persist.
In summary, while the newer sections and rooms of Sandri Palace Hotel garner favorable reviews for comfort and modernity, the older parts of the hotel are in need of renovation and better maintenance to meet the overall expectations of guests.
Sandri Palace Hotel offers a mixed experience when it comes to the comfort and quality of its beds. On the positive side, many guests have reported very comfortable and cozy beds with some praising the beds as fantastic, describing them as spacious, large and firm. Comfortable beds seem to be a frequent highlight with numerous reviews emphasizing excellent bedding, soft and comfortable mattresses and good quality sheets.
However, not all guests share the same level of satisfaction. A notable number of reviews mention issues with the beds, including complaints about old, sagging mattresses and beds that lack support. Some visitors found the mattresses to be extremely worn out or too soft, contributing to an uncomfortable sleeping experience. Additionally, there were reports of beds being in poor condition and needing replacement.
While there are many positive remarks about the bed comfort overall and the high quality of bed linens, it's clear that some rooms might have outdated or sagging mattresses that could benefit from an upgrade. The feedback suggests a partially inconsistent experience with some guests enjoying a restful night's sleep while others find room for improvement.
Sandri Palace Hotel receives numerous commendations for its exceptional cleanliness. Guests repeatedly mention that the hotel, including the rooms, common areas and pool, is consistently very clean. Many emphasize the pristine condition and the pleasant, fragrant environment throughout the premises. The overall upkeep of the hotel is described as impeccable with professional and efficient cleaning services ensuring neat and tidy rooms.
However, there are criticisms concerning specific areas and situations where the hotel's cleaning standards fall short. Some guests report issues with dust, mold and stains in bathrooms, as well as occasional oversights in room cleaning. Despite these setbacks, the general sentiment highlights that the hotel's cleanliness is a significant strength, contributing to a comfortable and pleasant stay.
Sandri Palace Hotel's staff receives a varied range of feedback, highlighting both commendable and challenging aspects. Guests consistently praise the hotel's professionals for being attentive, polite and very helpful, particularly noting the excellent service at the reception and restaurant. There are numerous mentions of the staff being friendly, courteous and supportive, going out of their way to provide a warm welcome and assisting guests proficiently. Camila and the front desk team are often highlighted for their professionalism and kindness. Additionally, the housekeeping staff are commended for their politeness and maintaining a clean environment, which contributes positively to the overall guest experience.
However, some reviews point to areas needing improvement. Instances of unfriendliness, rudeness and indifference from certain staff members have been reported, leading to a few unpleasant interactions. Specific complaints include unresponsiveness to guest requests, lack of urgency and inconsistency in the information provided. There are also mentions of understaffing at times, impacting service quality and the availability of personnel to assist guests promptly.
Overall, while the majority of guests have had positive interactions with the staff at Sandri Palace Hotel, there remains a need for consistent training and management to ensure that all employees meet the hospitality standards expected by its patrons.
Guests at Sandri Palace Hotel have consistently highlighted issues with the hotel's internet connectivity. A significant number of reviews mentioned that the Wi-Fi signal was weak or unstable, particularly in the rooms. Several guests noted that the Wi-Fi either didn’t work at all, worked intermittently or was exceedingly slow. Some reported that the reception was able to resolve connection problems quickly, but the signal strength remained poor afterward. Additionally, there were frequent mentions of no TV signal or difficulties with internet access on smart TVs. While a few guests found the Wi-Fi to be adequate in their rooms, the overall sentiment suggests significant room for improvement in the hotel's internet services to enhance guest satisfaction.
Sandri Palace Hotel offers a variety of wellness and relaxation amenities that have garnered mixed feedback from guests. The hotel features a well-equipped gym, a games room and a minispace for kids which provides a well-rounded experience for families and fitness enthusiasts. The inviting whirlpool, excellent pool with warm water and an artificial beach are highlights, offering a relaxing environment. Guests also appreciated the unique showers and a large pool designed for relaxation.
However, the spa area has received some criticism. While there are positive mentions of massages, the spa and available treatments, guests noted that prices are very high and the cost for certain amenities like the sauna was considered prohibitive. There were also several comments about the lack of staff presence and poor communication regarding spa services, including the absence of instructions at the spa reception and difficulties in getting spa inquiries answered. Furthermore, availability issues were highlighted with the spa and manicure services being hard to access and, in some cases, completely unavailable.
While the hotel offers a good spa zone, improvements in service accessibility and communication could enhance the overall guest experience. The whirlpool bathtub has also been cited as expensive, adding to the concerns over pricing in the spa area. Overall, Sandri Palace Hotel’s wellness amenities are enjoyable, but some aspects of the spa services need attention.
The gym at the Sandri Palace Hotel elicits mixed reactions from guests. Some have found it to be excellent, highlighting the fact that it's properly air-conditioned, well-equipped and has all the necessary amenities. Descriptions such as "great gym," "best gym," and "fully equipped" reflect a favorable experience for certain visitors.
On the other hand, numerous guests have noted significant areas needing improvement. Common criticisms include the gym being too small, poorly maintained and with equipment often out of order or not working. Some even characterized the gym as disappointing, mediocre or completely abandoned. Issues such as broken equipment, an uncharged exercise bike and crumbs on the carpets were specifically pointed out. Additionally, there were mentions of the gym being less than satisfactory for more serious fitness enthusiasts, including personal trainers.
While a small but good gym experience is possible, the overall sentiment suggests that improvements in equipment maintenance and space could enhance guests' satisfaction. The gym is available during business hours and for some, it effectively serves its purpose despite its limitations.
The pool at Sandri Palace Hotel generally receives positive feedback from guests. Descriptions include delightful, very good, nice and wonderful with many appreciating its cleanliness and large size. Guests also highlight the pool area's comfort and the accommodating nature of the surroundings. The pool bar is praised for serving varied dishes and good drinks, though it operates only on sunny days and sometimes lacks prompt service.
However, there are recurring mentions of the pool not being heated and the water being described as cold. Some guests feel the pool is too small for the number of guests, noting instances where the pool area needed more frequent maintenance and cleaning. The pool is primarily outdoor, occasionally hidden and doesn't have nighttime lighting readily available, which some found inconvenient. Despite these issues, the overall sentiment includes admiration for the pleasant pool area, cozy atmosphere and attentive pool staff whenever present.
Sandri Palace Hotel has received mixed feedback regarding its parking facilities. On the positive side, guests have noted the provision of private and secure parking spaces, ample parking in some instances and the availability of underground parking. The hotel's parking lot, though sometimes limited, offers good parking space and nearby parking options.
However, numerous issues have been highlighted. Concerns about the high cost of parking are frequent with many guests finding the fees to be steep and suggesting that parking should be included in the stay price. The parking system itself seems disorganized, leading to confusion and delays. Guests have encountered problems with parking ticket access, crowded lots and sometimes being forced to park on the street due to the unavailability of spots.
Instances of poor organization and dirty parking lots further add to the inconvenience. There have also been mentions of the parking gate malfunctioning and the need for a more efficient valet service. Overall, while the parking facility is secure, the cost and operational efficiency of the service could benefit from improvements to meet guest expectations better.
Sandri Palace Hotel is highly regarded for its family-friendly environment, making it a great choice for those traveling with children. The hotel provides a comfortable and safe atmosphere, ideal for family vacations. The accommodations are specifically designed to cater to family needs with spacious family-oriented rooms and a layout that supports a family-friendly experience.
Guests appreciate the hotel's family-friendly amenities, such as a mini kids' space, games room and playground, which are perfect for keeping children entertained. The quiet location adds to the appeal for families seeking a peaceful stay.
However, there are areas where the hotel could improve. Some guests noted a lack of sensitivity and responsiveness from staff towards families with young children, such as delays in providing a crib when requested. Additionally, there was mention of limited space for children who need to be put in child seats and rooms that became bright early in the morning, which might be disruptive for families with small children.
Overall, Sandri Palace Hotel offers a commendable family-friendly stay with several amenities to make vacations enjoyable for children and parents alike. Despite some inconveniences, it remains a popular choice for families looking for a safe and enjoyable place to stay.
Sandri Palace Hotel offers a mixed bag of experiences with regard to its four-star rating, facilities and services. On the positive side, the hotel provides a high standard of amenities and services, reflecting its four-star status. Modern infrastructure and well-appointed accommodations contribute to the comfort of guests with many praising the good meals and overall cost-benefit ratio. The hotel's structure and infrastructure generally meet expectations for a property of this rating.
However, there are areas for improvement. Several reviews mention that the hotel, particularly rooms in Tower B, appears a bit run-down and outdated compared to the photographs and compared to Tower A. Furthermore, the additional charge for parking and minor lapses in customer service dent the overall experience. Some guests noted that elements like TV channel signals and room allocation issues diminish the perceived value.
Despite these drawbacks, many guests felt that the hotel deserves its four-star rating with standard four-star amenities and a generally comfortable stay. However, there is a consensus that the hotel should address these issues to fully live up to four-star standards.
Sandri Palace Hotel offers a commendable array of facilities and services tailored to business travelers. The hotel is recognized for its high standard and well-suited accommodations for business stays. It offers a variety of business amenities, including fully-equipped meeting rooms and a functional business center. Guests have noted the convenience for business travel with specific amenities like a business suite and business-oriented environment enhancing their stay. The hotel provides a solid setup for business needs, although some minor issues such as problematic WiFi and delays in invoicing were observed. A notable highlight is the accessibility of computer resources and commendable front desk coordination aimed at business operations. While the rooms may be on the smaller side, they are adequate for business travelers. Overall, Sandri Palace Hotel is a good choice for those on business trips, offering essential services and facilities to support professional needs.
Sandri Palace Hotel is generally noted for its accessibility features, providing an accommodating environment for guests with disabilities. The hotel structure and public areas are designed to be accessible with parking spaces and elevator access available. The hotel's rooms and common areas are also geared towards accessibility, featuring amenities such as handrails in most corridors. Staff members are described as courteous and attentive to guests with special needs, enhancing the accessible experience. However, there are some areas for improvement, including occasional issues with only one elevator being operational. Despite this, the hotel largely meets accessibility requirements with features that cater to various needs.
The Sandri Palace Hotel boasts an impressive outdoor pool that has garnered positive reviews for its size, beauty and well-maintained condition. The area surrounding the pool is described as cozy and accommodating, making it a pleasant spot for relaxation. Families especially appreciate the dedicated kids’ area, making it a top pick for those traveling with children.
The pool's blue water and artificial beach add to the overall charm, while the strategic location next to some rooms is an added convenience. Reviewers appreciate the clean and organized pool area, noting it as a perfect escape on hot summer days.
However, a few reviews highlighted the need for more consistent maintenance, pointing out occasions when the pool required cleaning. Despite these occasional concerns, the general consensus is that the outdoor pool offers a wonderful and inviting atmosphere, ideal for guests seeking leisure and entertainment during their stay.
Sandri Palace Hotel stands out as a prime destination for honeymooners. The hotel offers a range of features specifically catered to newlyweds, including honeymoon suites and dedicated honeymoon packages. Guests often highlight the array of honeymoon amenities that enhance the overall experience. The facilities and accommodations have garnered praise for being ideal and very appropriate for a romantic getaway. With its dedicated offerings, Sandri Palace Hotel ensures a memorable stay for couples celebrating their new journey together.
Sandri Palace Hotel seemingly excels in creating a romantic atmosphere ideal for couples. Numerous guests lauded the establishment for its romantic environment, perfect for a date night or a special occasion. The hotel's romantic packages and amenities cater specifically to couples, enhancing the overall experience. Guests reported enjoying romantic dinners in their rooms and appreciate the romance-imbued restaurant, creating memorable dining experiences.
The hotel's small but charming pool area adds to the intimate ambiance, offering a cozy space to relax and unwind. The accommodations themselves, described as romantic and cozy, provide an ideal getaway for couples seeking a serene and intimate escape. The romantic room views further enhance the experience, allowing guests to enjoy beautiful sights in a tranquil setting.
For Valentine's Day, guests noted the comfort, attentive staff and excellent breakfast as key highlights of their stay, contributing to a romantic and joyous celebration. The overall consensus places Sandri Palace Hotel as a standout choice for couples looking to indulge in a romantically charged retreat.
Sandri Palace Hotel offers a pet-friendly environment with various amenities and accommodations specifically designed for guests traveling with their furry companions. The hotel provides pet-friendly rooms and accommodations, ensuring that pets are comfortable during their stay. Guests have lauded the hotel for being friendly to dogs, highlighting the helpful staff who go out of their way to assist with pet-related needs.
Despite these positive aspects, there are some drawbacks. Some guests have mentioned that the staff could improve their sensitivity towards dogs. Additionally, the hotel might experience instances of noise due to dogs barking in the morning. Pets are allowed, but there is a separate charge associated with their stay. Overall, Sandri Palace Hotel successfully accommodates pets and their owners, creating a welcoming atmosphere for travelers who do not wish to leave their animal companions behind.
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Location
Breakfast
The breakfast environment is described as clean and pleasant, contributing to an overall enjoyable start to the day. Despite occasional comments about the breakfast area being crowded or items being collected promptly at closing time, the general consensus is overwhelmingly positive. Guests feel the breakfast offered by Sandri Palace meets and often exceeds the standards of similarly rated hotels, making it one of the standout features of their stay.
Dinner
However, the dining experience is marred by a few criticisms. Several guests found the meal prices to be expensive and the overall service to be slow at times with some experiencing delays in food delivery. A few guests were disappointed by the lack of available dining times and were forced to eat in their rooms late at night. Furthermore, some encountered issues with quality and presentation, such as lack of plates and utensils.
Despite these setbacks, the hotel's reception service and management's attention have been positively highlighted, creating a generally welcoming atmosphere for dining at the Sandri Palace Hotel.
Rooms
However, there are notable concerns, particularly with the older rooms. Issues such as outdated decor, maintenance problems and mold were mentioned multiple times. Noise insulation also appears to be inconsistent with some guests experiencing unwanted disturbances. The availability and functionality of amenities, such as air conditioning, were inconsistent, leading to some dissatisfaction.
The size of the rooms varies widely with some guests finding them overly spacious and others too cramped. Cleanliness generally receives good remarks, although isolated reports of dirty rooms and specific cleanliness issues persist.
In summary, while the newer sections and rooms of Sandri Palace Hotel garner favorable reviews for comfort and modernity, the older parts of the hotel are in need of renovation and better maintenance to meet the overall expectations of guests.
Beds
However, not all guests share the same level of satisfaction. A notable number of reviews mention issues with the beds, including complaints about old, sagging mattresses and beds that lack support. Some visitors found the mattresses to be extremely worn out or too soft, contributing to an uncomfortable sleeping experience. Additionally, there were reports of beds being in poor condition and needing replacement.
While there are many positive remarks about the bed comfort overall and the high quality of bed linens, it's clear that some rooms might have outdated or sagging mattresses that could benefit from an upgrade. The feedback suggests a partially inconsistent experience with some guests enjoying a restful night's sleep while others find room for improvement.
Cleanliness
However, there are criticisms concerning specific areas and situations where the hotel's cleaning standards fall short. Some guests report issues with dust, mold and stains in bathrooms, as well as occasional oversights in room cleaning. Despite these setbacks, the general sentiment highlights that the hotel's cleanliness is a significant strength, contributing to a comfortable and pleasant stay.
Staff
However, some reviews point to areas needing improvement. Instances of unfriendliness, rudeness and indifference from certain staff members have been reported, leading to a few unpleasant interactions. Specific complaints include unresponsiveness to guest requests, lack of urgency and inconsistency in the information provided. There are also mentions of understaffing at times, impacting service quality and the availability of personnel to assist guests promptly.
Overall, while the majority of guests have had positive interactions with the staff at Sandri Palace Hotel, there remains a need for consistent training and management to ensure that all employees meet the hospitality standards expected by its patrons.
Wi-Fi
Spa
However, the spa area has received some criticism. While there are positive mentions of massages, the spa and available treatments, guests noted that prices are very high and the cost for certain amenities like the sauna was considered prohibitive. There were also several comments about the lack of staff presence and poor communication regarding spa services, including the absence of instructions at the spa reception and difficulties in getting spa inquiries answered. Furthermore, availability issues were highlighted with the spa and manicure services being hard to access and, in some cases, completely unavailable.
While the hotel offers a good spa zone, improvements in service accessibility and communication could enhance the overall guest experience. The whirlpool bathtub has also been cited as expensive, adding to the concerns over pricing in the spa area. Overall, Sandri Palace Hotel’s wellness amenities are enjoyable, but some aspects of the spa services need attention.
Gym
On the other hand, numerous guests have noted significant areas needing improvement. Common criticisms include the gym being too small, poorly maintained and with equipment often out of order or not working. Some even characterized the gym as disappointing, mediocre or completely abandoned. Issues such as broken equipment, an uncharged exercise bike and crumbs on the carpets were specifically pointed out. Additionally, there were mentions of the gym being less than satisfactory for more serious fitness enthusiasts, including personal trainers.
While a small but good gym experience is possible, the overall sentiment suggests that improvements in equipment maintenance and space could enhance guests' satisfaction. The gym is available during business hours and for some, it effectively serves its purpose despite its limitations.
Pool
However, there are recurring mentions of the pool not being heated and the water being described as cold. Some guests feel the pool is too small for the number of guests, noting instances where the pool area needed more frequent maintenance and cleaning. The pool is primarily outdoor, occasionally hidden and doesn't have nighttime lighting readily available, which some found inconvenient. Despite these issues, the overall sentiment includes admiration for the pleasant pool area, cozy atmosphere and attentive pool staff whenever present.
Parking
However, numerous issues have been highlighted. Concerns about the high cost of parking are frequent with many guests finding the fees to be steep and suggesting that parking should be included in the stay price. The parking system itself seems disorganized, leading to confusion and delays. Guests have encountered problems with parking ticket access, crowded lots and sometimes being forced to park on the street due to the unavailability of spots.
Instances of poor organization and dirty parking lots further add to the inconvenience. There have also been mentions of the parking gate malfunctioning and the need for a more efficient valet service. Overall, while the parking facility is secure, the cost and operational efficiency of the service could benefit from improvements to meet guest expectations better.
Family
Guests appreciate the hotel's family-friendly amenities, such as a mini kids' space, games room and playground, which are perfect for keeping children entertained. The quiet location adds to the appeal for families seeking a peaceful stay.
However, there are areas where the hotel could improve. Some guests noted a lack of sensitivity and responsiveness from staff towards families with young children, such as delays in providing a crib when requested. Additionally, there was mention of limited space for children who need to be put in child seats and rooms that became bright early in the morning, which might be disruptive for families with small children.
Overall, Sandri Palace Hotel offers a commendable family-friendly stay with several amenities to make vacations enjoyable for children and parents alike. Despite some inconveniences, it remains a popular choice for families looking for a safe and enjoyable place to stay.
4 Star
However, there are areas for improvement. Several reviews mention that the hotel, particularly rooms in Tower B, appears a bit run-down and outdated compared to the photographs and compared to Tower A. Furthermore, the additional charge for parking and minor lapses in customer service dent the overall experience. Some guests noted that elements like TV channel signals and room allocation issues diminish the perceived value.
Despite these drawbacks, many guests felt that the hotel deserves its four-star rating with standard four-star amenities and a generally comfortable stay. However, there is a consensus that the hotel should address these issues to fully live up to four-star standards.
Business
Accessible
Outdoor Pool
The pool's blue water and artificial beach add to the overall charm, while the strategic location next to some rooms is an added convenience. Reviewers appreciate the clean and organized pool area, noting it as a perfect escape on hot summer days.
However, a few reviews highlighted the need for more consistent maintenance, pointing out occasions when the pool required cleaning. Despite these occasional concerns, the general consensus is that the outdoor pool offers a wonderful and inviting atmosphere, ideal for guests seeking leisure and entertainment during their stay.
Honeymoon
Romantic
The hotel's small but charming pool area adds to the intimate ambiance, offering a cozy space to relax and unwind. The accommodations themselves, described as romantic and cozy, provide an ideal getaway for couples seeking a serene and intimate escape. The romantic room views further enhance the experience, allowing guests to enjoy beautiful sights in a tranquil setting.
For Valentine's Day, guests noted the comfort, attentive staff and excellent breakfast as key highlights of their stay, contributing to a romantic and joyous celebration. The overall consensus places Sandri Palace Hotel as a standout choice for couples looking to indulge in a romantically charged retreat.
Dog Friendly
Despite these positive aspects, there are some drawbacks. Some guests have mentioned that the staff could improve their sensitivity towards dogs. Additionally, the hotel might experience instances of noise due to dogs barking in the morning. Pets are allowed, but there is a separate charge associated with their stay. Overall, Sandri Palace Hotel successfully accommodates pets and their owners, creating a welcoming atmosphere for travelers who do not wish to leave their animal companions behind.
Yes, Sandri Palace Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Sandri Palace Hotel.
Yes, Sandri Palace Hotel welcomes dogs.
Yes, parking facilities are available at Sandri Palace Hotel.
Yes, Sandri Palace Hotel has a gym.
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