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Crowne Plaza Istanbul - Old City, an IHG Hotel

Istanbul , Balabanaga Mah. Fethi Bey Cad. No:2, Laleli, Fatih (Show on Map)

7.5

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Crowne Plaza Istanbul - Old City, an IHG Hotel is a highly recommended hotel for tourists visiting Istanbul. Its excellent location in the heart of the city's old town with easy access to public transportation and major tourist attractions, makes it a perfect base for exploring the city. Guests praise the hotel's staff, character and amenities, including a spa and pool. The breakfast is delicious with a great selection of food items and lots of variety. The rooms are comfortable and spacious with excellent facilities and friendly staff. The hotel is well taken care of, immaculately clean and has spacious rooms. The staff is exceptional, warm, friendly and professional, going above and beyond to make guests feel welcome and comfortable. The spa has received positive reviews with guests praising the massages and availability of a sauna. The beds are consistently praised for being comfortable with excellent pillows. Overall, the Crowne Plaza Istanbul - Old City, an IHG Hotel is a deserving recipient of its 5-star rating, offering a comfortable and welcoming atmosphere for an enjoyable and memorable stay.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Indoor Pool

Room Types

Standard Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views.

Deluxe Room Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin/double room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views.

Club King Room with Club Lounge Access Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.

Corner Junior Suite with Club Lounge Access - Non-Smoking Boasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite features soundproof walls, a minibar, executive lounge access, a flat-screen TV with satellite channels, as well as city views. The unit has 1 bed.

Executive Suite with Club Lounge Access - Non-Smoking Boasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, executive lounge access as well as city views. The unit has 1 bed.

Club King Room with Club Lounge Access Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.

Club Twin Room with Club Lounge Access Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 2 beds.

One-Bedroom Suite with King Bed - Non-Smoking

Junior King Suite - Smoking

About Crowne Plaza Istanbul - Old City, an IHG Hotel

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Guest Reviews

7.5

Good

Location

The Crowne Plaza Istanbul - Old City, an IHG Hotel boasts an excellent location for tourists visiting Istanbul with easy access to public transportation, including tram and metro stops. The hotel is situated in the heart of the city's old town within walking distance of major tourist attractions such as the Grand Bazaar, Blue Mosque and waterside. Despite some nearby construction, the location is quiet and safe, offering a perfect and accessible base for exploring the city. Additionally, the area is filled with restaurants, shops and a money exchange, making it convenient for shopping enthusiasts. Guests praise the hotel's staff, character and amenities, including a spa and pool and highly recommend it for its central and ideal city location.

Breakfast

Guests staying at the Crowne Plaza Istanbul - Old City, an IHG Hotel have many positive things to say about the breakfast offered at the hotel. They mention that the breakfast is delicious with a great selection of food items and lots of variety. The Turkish delights are excellent and the breakfast is wonderful overall. Some guests praise the hotel's location and cleanliness, as well as the helpful and courteous staff. They also appreciate the value for money, although some criticize the high price of the breakfast. While a few guests find the variety of food limited or not fresh, most guests are satisfied with the breakfast experience and recommend it to other travelers.

Rooms

The Crowne Plaza Istanbul - Old City, an IHG Hotel has comfortable and spacious rooms with excellent facilities and friendly staff. Deluxe rooms are worth the extra cost for the extra space. Some rooms are small and noise from road construction can be a problem, but upgrades are available. The rooms are generally clean, although cleanliness could be improved in some cases. Some guests reported issues with room size or facilities, but others found the rooms to be spacious and with all necessary facilities. Overall, the hotel offers a range of room options and convenience, including live music, Turkish coffee and breakfast.

Beds

The beds at Crowne Plaza Istanbul - Old City, an IHG Hotel were consistently praised by guests for being comfortable with excellent pillows. Despite a few mentions of beds being two singles joined together or causing some back discomfort, the majority of guests found the beds to be cozy and provided a good night's sleep. The hotel also received positive feedback for their delicious food. However, a few guests did note issues with slow-draining water in the bathroom and suggested upgrading the pillows. Overall, the hotel's comfortable beds were a highlight for guests.

Cleanliness

Guests who have stayed at Crowne Plaza Istanbul - Old City, an IHG Hotel, have left various reviews regarding the cleanliness of the hotel. While some have commented on unpleasant odors, small bathrooms and tired furniture, the majority have praised the neatness and cleanliness of the hotel with some even saying it exceeded their expectations. Guests have particularly highlighted the friendliness and helpfulness of the staff, the amazing location and the wonderful facilities. The hotel has been described as well taken care of, immaculately clean and having spacious rooms. Despite some reviews mentioning issues with housekeeping and reception staff, the overall impression is that the hotel is clean and that guests enjoy a comfortable and welcoming atmosphere.

Staff

If you're planning a trip to Istanbul and looking for a hotel with exceptional staff, look no further than the Crowne Plaza Istanbul - Old City, an IHG Hotel. Guest reviews are filled with praise for the warm, friendly and professional staff who go above and beyond to make guests feel welcome and comfortable. Special mentions were given to several members of the reception team, including Yasi, Elif and Ezel, who were described as hospitable, helpful and with beautiful smiles. The restaurant team also received similar praise.

One guest even mentioned the Guest Relation Officer, Ms. Emine Yildiz, calling her an asset to the hotel. The doorman, Ali Osman, was especially helpful and convenient and several reviews mentioned his name.

While a few negative reviews mentioned rude or unhelpful staff, the vast majority of reviews were glowing, citing the staff as the highlight of their stay. Bellboys, cleaners and even the concierge were mentioned for their friendliness and helpfulness.

Overall, guests could not say enough about the excellent service and warm hospitality provided by the staff at the Crowne Plaza Istanbul - Old City. Whether you're travelling with family, friends or solo, the staff here will make sure you have an enjoyable and memorable stay.

Spa

The spa at Crowne Plaza Istanbul - Old City, an IHG Hotel has received positive reviews from guests. Many guests praised the massages, describing them as excellent. The availability of a sauna was also noted by some reviewers. The indoor pool, hamam and sauna were a nice opportunity to relax after a long day of sightseeing. Some guests enjoyed the hamam and mentioned using the private hamam with jacuzzi. Unfortunately, a few guests had negative experiences with the spa, reporting that the steam room was closed and one mentioned encountering naked tourists in the shared spa area. There is also an onsite hairdressing service; however, it was not mentioned in detail. Overall, the spa seems to have left a positive impression on most guests.

Pool

The pool area of Crowne Plaza Istanbul - Old City, an IHG Hotel, has received mixed reviews from guests. Some have suggested that the pool would benefit from some renovation, while others expressed disappointment in the cold water temperature - despite attempts to request an increase in temperature. On the other hand, some guests have enjoyed the pool and even mentioned that their niece liked it. However, there was one negative review that described the surprise of naked male guests in the spa area with no regard for rules or staff intervention. Although the lifts are slow and the pool is small, the positives of the pool area were not mentioned in the extracted phrases.

5 Star

The Crowne Plaza Istanbul - Old City, an IHG Hotel, has received exceptional reviews from its guests, many of whom labeled it as the best holiday ever. The friendly and helpful staff received special praise with many guests stating they deserved a higher rating than 5 stars. The hotel's cleanliness, hospitality and kid-friendly amenities were also appreciated by guests. While some reviewers were disappointed that the hotel did not fully live up to its 5-star rating, overall, the well-established Crowne Plaza Hotel was considered a deserving recipient of its 5-star rating. The hotel's good location was also noted by guests, making it a convenient base for exploring Istanbul.

Yes, Crowne Plaza Istanbul - Old City, an IHG Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Crowne Plaza Istanbul - Old City, an IHG Hotel.

No, Crowne Plaza Istanbul - Old City, an IHG Hotel doesn't allow dogs.

Yes, parking facilities are available at Crowne Plaza Istanbul - Old City, an IHG Hotel.

Yes, Crowne Plaza Istanbul - Old City, an IHG Hotel has a gym.

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