Islamabad Serena Hotel
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Summary of reviewsThe Islamabad Serena Hotel is a luxurious and comfortable stay for anyone visiting Pakistan. The hotel boasts exceptional facilities and services, including a spa, swimming pool and a variety of dining options. The staff is friendly and professional, always willing to go out of their way to ensure guests have an enjoyable stay. The hotel's location is convenient for business travelers with easy access to major government institutions and landmarks. Families with children will also find the hotel accommodating with plenty of amenities to keep everyone happy. While there are some minor issues with breakfast quality and room service, guests still highly recommend the hotel for its opulent features and relaxing ambiance. Overall, the Islamabad Serena Hotel is a must-stay for anyone seeking a luxurious experience in Pakistan.
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Luxury Hotel
The Islamabad Serena Hotel is an urban retreat known for its luxury and is a top choice for discerning travelers. It offers a sophisticated atmosphere and world-class hospitality.
Hotel near Golf Courses
Islamabad Serena Hotel offers guests access to a golf course situated within 3 km of the property, making it a highly convenient choice for golf lovers. The hotel also collaborates with local golf clubs for tournaments. [3, 5, 7, 13 of previous turn]
Hotel Taking Steps Towards Sustainability
This hotel demonstrates a strong commitment to sustainability, evidenced by its alignment with UNDP Sustainable Development Goals, implementation of energy-efficient systems, recycling programs, use of solar panels, water conservation methods including wastewater treatment and reuse, and sourcing organic produce locally. They are also pursuing green building certifications for new properties.
Hotel for Honeymoon
The Islamabad Serena Hotel is known as the most sophisticated address in Islamabad, offering meticulously landscaped gardens, Islamic architecture, and views of the Margalla Hills and Rawal Lake. It features multiple event venues, including a ballroom and rooftop pool, ideal for wedding celebrations and romantic getaways. The hotel also offers spa treatments, multiple restaurants, and exceptional service.
Hotel with Spa
The Maisha Spa at Islamabad Serena Hotel is renowned as one of the most luxurious spas in the region, earning multiple worldwide awards. It offers a wide range of revitalizing treatments, combining ancient and contemporary techniques with healing properties to boost health and revitalize the mind, body, and spirit. The spa features exquisite ambiance, drawing from the healing elements of fire, water, wood, earth and metal, striving to restore perfect balance.
Family Friendly Hotel
The Islamabad Serena Hotel is known for its luxurious environment and exceptional hospitality, offering family suites with plenty of space and luxurious furnishings. There are multiple dining options, including international and local cuisines suitable for all age groups. It features a kid-friendly outdoor pool and lush gardens for playtime, plus babysitting services are available.
Romantic Hotel
A premier luxury hotel in Islamabad known for its beautiful architecture, lush gardens, and high level of service, providing an elegant and sophisticated urban romantic experience.
Hotel with Swimming Pool
The Islamabad Serena Hotel features a heated outdoor rooftop pool with views of the Islamabad skyline and tree-draped hills. The hotel also offers a full-service spa with signature therapies and a healthy lunch option by the pool.
Heated Pool Outdoor Pool
Business Hotel
This hotel is a premier venue for business, offering over 19,000 sq ft of meeting space across 25 rooms and multiple ballrooms. It provides a fully equipped business center with high-speed internet, printing, scanning, photocopying, and secretarial services, supported by dedicated conference staff and advanced AV capabilities.
Hotel with Parking
This hotel is consistently ranked as one of the best in Islamabad, offering secure and ample parking space. It is known for high security standards ensuring vehicle safety and convenient access to the hotel.
Accessible Hotel
Islamabad Serena Hotel is known for providing accessible accommodations. It offers special facilities for disabled guests including easy wheelchair access. It offers services and amenities to cater to guests with disabilities.
Hotel with Gym
This hotel features a state-of-the-art fitness center with Technogym equipment, signature exercise programs, and personal coaching. It also offers a 610-meter jogging track and 8 acres of grounds for outdoor exercise, along with spa treatments, a sauna, and a steam room.
5-Star Hotel
Recognized as a 5-star deluxe hotel and a member of The Leading Hotels of the World, this hotel offers unparalleled luxury. It features extensive landscaped gardens, a full-service Maisha Spa, multiple high-end restaurants offering diverse cuisines, and lavishly appointed rooms and suites with traditional aesthetics and modern amenities.
Hotel with Outdoor Pool
This 5-star deluxe hotel features a heated outdoor pool with views of the Islamabad skyline and tree-draped hills. Guests can also enjoy the Maisha Spa, multiple restaurants, and beautifully designed rooms with modern amenities.
Hotel with Heated Pool
Guest Reviews
Looking for a convenient and safe stay in Islamabad? Look no further than the Islamabad Serena Hotel! With a great location in one of the most secure complexes in the city, this hotel is an excellent choice for those with business at the UN offices, World Bank, or government offices. But that's not all - guests also rave about the hotel's lovely gardens and pools areas, as well as its central location that puts local landmarks within easy reach. Plus, the hotel offers a complimentary airport pickup service in a private car for added convenience. While some guests note that room service could be improved, they still recommend this hotel for a comfortable and enjoyable stay in Islamabad.
Guest reviews of the breakfast at Islamabad Serena Hotel are mixed with some guests mentioning that the breakfast buffet did not offer a lot of variety and that some of the food did not look or taste fresh. However, many guests have positive things to say about the breakfast with some calling it the best they have had and praising the amazing selection. Some guests appreciated the complimentary drinks in the fridge, the excellent eggs to order and the opulent and tasty breakfast buffet. There are also mentions of the need to improve the quality and management of breakfast time and some guests compare the breakfast at Islamabad Serena Hotel to that of other hotels, such as Marriot and Pearl continental. Overall, the hotel offers lots of choices for restaurants within the hotel and comfortable beds, but there are some comments about the overcomplicated procedures at breakfast and the outdated decor.
Islamabad Serena Hotel offers a variety of dining options for its guests. While some reviews mentioned that the lunch was a bit pricey, guests enjoyed the dinner restaurant and Rakaposhi. There were positive comments about the good food selection and that dinner was good at the hotel. However, a few guests mentioned poor quality food at Dawat restaurant and poor breakfast. Additionally, some guests were not impressed with the Chinese restaurant. Overall, the hotel seems to offer decent dining options with mostly positive reviews.
Islamabad Serena Hotel boasts excellent facilities and structure that can rival a top hotel in Dubai. The suites are particularly impressive, well-designed, spacious and equipped with comfortable beds and pillows. Bathrooms and bedrooms are always spotlessly clean. Certain rooms may show signs of aging, particularly the carpets and heating may be an issue. Some guests experienced noise or maintenance issues in their rooms, but the hotel management was quick to address concerns and upgrade rooms or provide fans. Other guests reported mold in the toilets, creaky furniture and outdated decor that needs refreshing. Despite these issues, guests find the hotel comfortable and quiet with spacious rooms and all necessary facilities. The hotel's cleanliness, comfort and quietness frequently receive high praise and beds are particularly comfortable with pillow preference options.
The Islamabad Serena Hotel boasts exceptional cleanliness and hygiene levels. Guests consistently praised the spotlessly clean bedrooms and bathrooms, while some did suggest that the carpets were outdated and in need of replacement. However, for the most part, the hotel was deemed exceptional in terms of cleanliness. While a few guests mentioned minor issues such as clogged showers or dusty carpets, the overall level of hygiene was well above Pakistan's standards. The staff were also commended for their helpfulness and hospitality. However, some guests noted the staff's insistence on face masks, which could be considered a minor annoyance. All in all, the Islamabad Serena Hotel is a clean and comfortable stay with excellent food quality and hygiene levels.
The staff and customer service at Islamabad Serena Hotel leave nothing to be desired, as they are extremely helpful and professional. Guests mention that the staff is wonderful and polite, always willing to go out of their way to solve any issues that arise during their stay. However, there are some mixed reviews regarding staff efficiency with a few guests mentioning slow or uncooperative responses to requests. Nevertheless, the majority of guests praise the staff's attentiveness and friendliness with some even highlighting specific employees for exceptional service, such as Mr. Manmohan and Kamal at reception. The hotel's location is also praised and guests appreciate the various amenities like the spa and swimming pool. However, some guests report that certain staff members were rude or unprofessional, though these incidents seem to be on the rare side. Overall, the staff at Islamabad Serena Hotel are a major asset to the property, providing excellent customer service to ensure that guests have an enjoyable stay.
The Maisha Spa at Islamabad Serena Hotel has been highly praised by guests for its high-end facilities with both massages and manicures being enjoyed by many. The spa is staffed by professionals, such as Areej and Shumaila, who provide personal and comfortable experiences for guests. The hotel also offers great pools, a gym and a sauna for guests to enjoy. The luxurious hotel provides excellent security and special touches, including lift operators, live music and free tea and coffee throughout the day. The swimming pool facilities are also highly recommended with both inside sauna and outside heated swimming pool available for use. The only negative feedback was from one guest who experienced horrific treatment at the spa. While there were some discrepancies between the facilities mentioned in the booking confirmation email and the actual facilities, the hotel still provides good quality facilities, making it a recommended stay for those looking for opulent experiences.
The Islamabad Serena Hotel is a must-visit location for anyone who wants to enjoy a luxurious stay. If you're a swimmer, you're in for a treat as there are not one but two pools available for your use - and both are absolutely stunning. The heated outdoor pool offers a serene view of the charming gardens and is a great spot to relax and unwind. The indoor pool is equally great and you can take advantage of fantastic spa facilities there as well. The gym, sauna and excellent bathroom facilities make this hotel a complete package for anyone who wants to indulge in some luxury while keeping fit. Though there was an issue with the outdoor pool due to gas, the management was quick to resolve it, ensuring that guests have access to the best amenities. Overall, the pool area at the Islamabad Serena Hotel is superb and we highly recommend it.
Islamabad Serena Hotel is a great place for families with children. The staff went out of their way to make sure that families were accommodated together and the hotel offered plenty of facilities to keep both parents and kids happy. Breakfast seating in the main hall was great for families and there were no issues with space or comfort during our stay. While some guests were disappointed that there weren't more kid-specific activities available, overall it was a very welcoming and comfortable environment for families. Some guests did have issues with strict policies around guests and executive lounge access for children, but these were relatively minor complaints in the grand scheme of things. Long story short: families can expect a great stay at Islamabad Serena Hotel with lots of amenities to keep everyone happy.
If you're planning a trip to Islamabad and seeking a luxurious stay, the Serena Islamabad is a must-visit. Many guests have raved about the exceptional services and faultless facilities, going beyond 5 stars. The hotel boasts opulent features such as incredible restaurants, a spa and swimming pool. The staff receives high praise from guests and the wide range of cuisine available has been mentioned. However, a few guests have mentioned issues with beds, cigarette odor in non-smoking rooms and issues with cleanliness. Despite these minor issues, many guests strongly recommend the Serena Islamabad as the best hotel in Pakistan and one of the best in the world.
The Islamabad Serena Hotel is highly recommended for business travelers due to its prime location in a very secure complex close to major government institutions and popular landmarks. The hotel has a pleasant atmosphere which sets the tone for productive work. Although the breakfast quality needs improvement along with the management of breakfast time, the hotel still provides good accommodation for business professionals. However, during high delegation visits, alternative arrangements for guest transportation should be better communicated. Nonetheless, the hotel's strict rule disallowing guests to visit in-room was a disappointment. Overall, this hotel is a great base for business travelers working in Islamabad.
If you're in Pakistan and looking for a lavish stay, look no further than the Islamabad Serena Hotel. Adorned with excellent facilities, the hotel offers an internal ambiance that's relaxing and luxurious. The structured organization of this beautiful and serene hotel will leave you speechless. It's no wonder that this hotel is a must-stay for anyone visiting the country.
Guests raved about the exceptional and faultless services at the hotel. With comfortable rooms and a plethora of amazing restaurants, you'll have a pampering experience here. Despite being a tad pricey, you'll realize that class comes at a cost. It's an oasis of luxury in the heart of Pakistan.
The interior design is impeccable and the pool area is just superb. Although the cost of staying here is on the higher side of the spectrum, the Serena Islamabad is a feast for eyes blended with comfort and luxury. Many visitors have opined that it's the best hotel in Pakistan with beautiful architecture, wonderful staff and many amenities. In summary: this is probably the most luxurious hotel in Pakistan.
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Location
Breakfast
Dinner
Rooms
Cleanliness
Staff
Spa
Pool
Family
5 Star
Business
Luxury
Guests raved about the exceptional and faultless services at the hotel. With comfortable rooms and a plethora of amazing restaurants, you'll have a pampering experience here. Despite being a tad pricey, you'll realize that class comes at a cost. It's an oasis of luxury in the heart of Pakistan.
The interior design is impeccable and the pool area is just superb. Although the cost of staying here is on the higher side of the spectrum, the Serena Islamabad is a feast for eyes blended with comfort and luxury. Many visitors have opined that it's the best hotel in Pakistan with beautiful architecture, wonderful staff and many amenities. In summary: this is probably the most luxurious hotel in Pakistan.
Yes, Islamabad Serena Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Islamabad Serena Hotel.
No, Islamabad Serena Hotel doesn't allow dogs.
Yes, parking facilities are available at Islamabad Serena Hotel.
Yes, Islamabad Serena Hotel has a gym.
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