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Islamabad Marriott Hotel

Islamabad , Aga Khan Road, Shalimar 5, Pakistan (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Islamabad Marriott Hotel is a top choice for travelers looking for a convenient and comfortable stay in Islamabad. The hotel's prime location in the heart of the city offers guests clean and safe surroundings with stunning views of the hills from room windows. The staff is friendly, accommodating and exceptional, providing outstanding service to guests. The breakfast buffet at the Nadia restaurant is amazing with a great range of items, including Chinese and Pakistani special dishes. The hotel's clean and well-maintained rooms provide comfort and privacy to guests with fresh fruits and comfortable beds adding to the overall experience. While there are some negative comments about outdated facilities and some issues with cleanliness, the vast majority of guests highly recommend the Islamabad Marriott Hotel with some saying it is one of the best hotels in Pakistan.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool Outdoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Indoor Pool

Room Types

Deluxe, Guest room, 1 King Modern air-conditioned room with a 42-inch flat-screen TV, a personal safe and tea/coffee making facilities. En suite bathroom has a shower and bathrobes.

Executive, Executive lounge access, Guest room, 1 King Modern air-conditioned room with a 42-inch flat-screen TV, a personal safe and tea/coffee making facilities. En suite bathroom has a shower and bathrobes. Includes Executive Lounge access and benefits.

Deluxe Twin, Guest room, 2 Twin/Single Bed(s) The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and slippers. This double room features a tea and coffee maker, a wardrobe, flat-screen TV with cable channels, as well as fruit for guests. The unit offers 2 beds.

Executive Twin Room, 2 Twin/Single Bed(s) The double room provides a wardrobe, a sofa, as well as a private bathroom boasting a walk-in shower and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker and executive lounge access. The unit has 2 beds.

Executive Suite, Executive Lounge Access, Suite, 1 King

Royal King Suite

Presidential King Suite

About Islamabad Marriott Hotel

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Guest Reviews

7.8

Good

Location

The Islamabad Marriott Hotel boasts a prime location in the heart of the city, making it the perfect choice for travelers who want to explore all that Islamabad has to offer. Guests appreciate the clean and safe surroundings, situated in a good society. The hotel is situated in a great location with views of the hills from room windows. The staff is friendly and accommodating and the on-site restaurant serves delicious food. The hotel's reputation precedes it as a big name in the area. Guests rave about the excellent service and staff, highlighting the hotel's perfect location as one of its top features. Overall, the Islamabad Marriott Hotel is the best place to stay for guests looking for a convenient and comfortable stay in Islamabad.

Breakfast

The breakfast buffet variety at the Islamabad Marriott Hotel's Nadia restaurant is amazing and has a great range of items, including Chinese and Pakistani special dishes. The fresh juice counter is an excellent feature and the breakfast team, including Mr. Ilyas and his team, are warm, caring and efficient. Some guests expressed a desire for more variety in the breakfast spread, but overall, guests found the breakfast to be excellent or good. The health facilities and free breakfast are a bonus, although some found the breakfast area to be too crowded. While there are some negative comments about the bad quality of food in the Nadia restaurant, the majority of guests enjoyed the breakfast experience and appreciated the wonderful staff. One guest even described the breakfast as "excelente con múltiples opciones."

Rooms

The Islamabad Marriott Hotel boasts of clean and well-maintained rooms which provide comfort and privacy to the guests. Fresh fruits and comfortable beds add to the overall experience. However, some guests complained about the rooms not being soundproof, old and outdated furniture and poorly trained staff. Some rooms had AC control issues and bathrooms that were too small. The hotel's location is ideal for those attending meetings in Pak Secretariats and some rooms offer a stunning view. The hotel needs to invest in refurbishment to revamp the property as it appears run-down and outdated. Despite these shortfalls, guests can count on clean and spacious rooms in a nice, clean and safe environment.

Cleanliness

The Islamabad Marriott Hotel is a clean and well-maintained property that offers a nice, clean and safe environment for its guests. The staff is helpful and offers guaranteed cleanliness, ensuring that the rooms are cleaned properly. While a few guests noted issues such as old or dirty carpets, walls and towels, overall the hotel is super clean and sanitised with a focus on Covid-19 SOPs. The interior is amazing with spacious and clean rooms and the customer service is great. However, some guests did encounter dirty table mats and plates which could have been improved. Despite some small issues, the cleanliness and service at Islamabad Marriott Hotel make it a great choice for travellers.

Staff

If you're looking for a hotel with exceptional staff, the Islamabad Marriott Hotel should definitely make it to your shortlist. Guests rave about the professionalism, courteousness and warmth of the staff. From the front desk team to the restaurant staff and room service team, they all go above and beyond to provide top-notch service. Special shoutouts go to staff members like Ilya, Nadia, Asghar Ali, Ms. Rachel, Fateh, Saddam, Zaheed, Sulayman and RADIQA who have been mentioned by name in the reviews for outstanding service. While there are a few negative comments about staff behavior, the vast majority of guests have nothing but praise for the hotel's staff. If you need any help or have special requests, they are always there to accommodate you. Their attitude and hospitality is certainly one of the highlights of a stay here. In fact, guests often commend the breakfast staff manners with some even calling it the best they've ever witnessed in a hotel. The only downside seems to be some inefficiency during peak hours or the F&B staff needing improvement sometimes. Nevertheless, the staff at Islamabad Marriott Hotel will make your stay comfortable and memorable, always being friendly, helpful and professional.

5 Star

The Islamabad Marriott Hotel is a good international hotel, located in a great location. Guests are greeted by friendly and smiling staff at the door and the guest relations desk is exceptional - special praise going to Ms Rachel. The room, bed, privacy and food are all positively reviewed. The staff and room service are also rated highly. However, some negative feedback included being double charged for a stay and not receiving a refund. Some guests also felt that the hotel was not a value for money with outdated facilities and some issues with cleanliness. Despite this, many guests still highly recommend the Islamabad Marriott Hotel with some saying it is one of the best hotels in Pakistan.

Yes, Islamabad Marriott Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at Islamabad Marriott Hotel.

No, Islamabad Marriott Hotel doesn't allow dogs.

Yes, parking facilities are available at Islamabad Marriott Hotel.

Yes, Islamabad Marriott Hotel has a gym.

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