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Hotel Cocoliso Island Resort

Isla Grande , Isla Grande - Islas Del Rosario (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Cocoliso Island Resort, located on the tranquil Isla Grande, is celebrated for its picturesque and serene environment. The resort is perfect for nature lovers and those seeking a peaceful escape from city life. Guests are consistently impressed by the stunning views, lush greenery and beautifully maintained hotel grounds, adding to the overall charm. Proximity to nearby beaches, well-marked trails and attractions like Baru and the Oceanarium, provides a convenient and varied experience. Guests particularly enjoy the resort's multiple pools, including a unique natural sea pool.

The staff at Hotel Cocoliso receives high praise for their friendliness and attentiveness, making guests feel welcome and cared for. This exceptional service extends to organizing activities and personal touches, such as making special occasions memorable. The resort is ideal for relaxation with a commendable emphasis on tranquility.

Breakfast at the resort receives mixed reviews, though there are positives. Guests appreciate the delicious typical breakfast items, including a sweet assortment of fruit and American breakfast options. However, there is feedback regarding the limited variety of options, slow service and issues with hygiene.

Dinner at the resort earns praise for its delicious, high-quality food and pleasant dining ambiance. Specific dishes like lobster and baby beef are highlighted, though some guests find the menu repetitive and expensive. Occasional service delays and issues with food preparation are noted but do not overshadow the positive dining experiences.

The rooms offer comforts like air conditioning, minibars and balconies, contributing to a cozy stay. However, there is a general consensus on the need for renovations and better maintenance to address issues such as outdated decor and cleanliness problems.

Cleanliness around the resort is generally good with clean facilities and well-maintained common areas. However, there have been some inconsistencies, particularly in shared restrooms and external facilities, where maintenance could improve.

The standout feature of the resort remains the exceptional staff, whose friendly and attentive service greatly enhances the overall experience. The Wi-Fi connectivity, though improved over time, remains inconsistent, primarily available in the lobby area, which may be an inconvenience for some guests.

The pool area is a beloved feature, often described as beautiful and relaxing. It offers ample space and a pleasant temperature, making it enjoyable for both adults and children. Minor maintenance issues do not detract significantly from the positive experience.

For families, the resort offers a welcoming and engaging environment with amenities suitable for children and a peaceful setting that appeals to parents. While some guests find the beds comfortable and restful, there are notable variances with others describing significant discomfort.

Overall, Hotel Cocoliso Island Resort excels in providing a scenic and serene escape with attentive service and engaging activities. While there are areas requiring improvement, particularly in room maintenance and dining variety, the resort remains a charming destination for relaxation and nature enjoyment.
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Categories

Family Friendly Hotel

Located in Isla Grande, Islas del Rosario, this resort is likely to offer family-friendly activities and a relaxing environment.

Hotel with Heated Pool

Located in the Rosario Islands, this resort features a heated pool. Guests can enjoy a heated swim in a unique island setting, providing a distinct tropical getaway experience.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Dog Friendly Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Business Hotel

3-Star Hotel

Hotel with Outdoor Pool

Room Types

Superior Double Room This suite features a private bathroom, cable TV, air conditioning, minibar, and a balcony with garden views.

Standard Double Room Featuring free toiletries, this double room includes a private bathroom with a shower. The spacious air-conditioned double room features a flat-screen TV with cable channels, a dining area, a wardrobe, a safe deposit box as well as garden views. The unit has 3 beds.

Economy Double Room Featuring free toiletries, this double room includes a private bathroom with a shower. This double room is air-conditioned and has a wardrobe, a safe deposit box and an inner courtyard view. The unit has 2 beds.

Deluxe Double Room with Balcony and Sea View The spacious double room provides air conditioning, a seating area, a terrace with sea views as well as a private bathroom featuring a shower.

About Hotel Cocoliso Island Resort

License: 75733

Guest Reviews

7.9

Good

Location

Hotel Cocoliso Island Resort boasts an idyllic location on Isla Grande that consistently receives praise from guests. The area is celebrated for its natural beauty, tranquility and easy access to impressive aquatic activities, including snorkeling and diving. The hotel itself offers stunning views, such as a picturesque boardwalk and serene sea, which make it an ideal escape from city life.

Guests appreciate the facility's well-maintained and spacious hotel grounds, lush vegetation, mature gardens and multiple pools, including a unique natural sea pool. It's positioned perfectly for walking to other beaches, exploring well-marked trails and taking tours. The resort’s proximity to other islands and attractions like Baru and the Oceanarium adds convenience and variety to the stay.

The staff receives high marks for their friendliness and attentiveness, ensuring that the experience is enjoyable and comfortable. The hotel is highly recommended for those looking to relax, enjoy nature and participate in sports. There's also a commendable emphasis on tranquility, making it an excellent spot to unwind and de-stress.

Although some reviews note the need for renovations and highlight occasional issues, the overall sentiment emphasizes the magnificent scenery, excellent location and the unique setting of this small paradise.

Breakfast

Despite the mixed reviews about breakfast at Hotel Cocoliso Island Resort, there are several positives highlighting its appeal. Guests appreciated the delicious and typical breakfast items with some noting that the breakfast was excellent or amazing. The inclusion of both buffet items and menu options was a plus, as was the sweet assortment of fruit and American breakfast choices, which some found quite good. A few guests were also pleased with the different breakfast offerings each day, prepared with great dedication and love.

However, there were notable areas of concern. A recurring issue was the limited variety of breakfast options, which many guests felt did not match the otherwise high quality of services provided by the resort. The breakfast service was often perceived as slow and the early serving time, ending at 9:30 AM, was inconvenient for vacationers who preferred to sleep in. Hygiene was another significant issue with guests mentioning flies around uncovered food items and the breakfast area. Additionally, some found the breakfast to be basic, minimalist or even quite poor with scarce portions and lack of variety in juices and yogurt. The repetitive menu over several days did not satisfy some guests, nor did the peculiar combinations of foods offered.

Overall, while the breakfast at Hotel Cocoliso Island Resort has its merits, there are notable areas for improvement to meet the expectations of all its guests.

Dinner

Reviews of dinner at Hotel Cocoliso Island Resort present a mix of positives and areas for improvement. Guests frequently praised the quality of the food, describing it as delicious, very nice and high-quality. The restaurant's à la carte service was noted and some highlighted specific dishes like lobster, fish, patacones, baby beef and egg arepas as excellent. The ambiance of the dining area with well-maintained gardens and views such as great sunsets at the beach, added to the dining experience. Additionally, special touches by the dining staff, such as making a husband's birthday dinner memorable, were appreciated.

However, many reviews pointed out limitations and drawbacks. A recurring theme was the limited variety of the menu with some guests finding it repetitive and lacking options, particularly for children. Concerns about the cost were prevalent with many mentioning that food and drink were expensive relative to the quality and portion sizes with some meals described as overpriced and poorly executed. Service issues were also highlighted with slow service times being a frequent complaint, including instances of waiting hours for meals. Some experiences included food arriving cold or not matching what was ordered.

Overall, while the food quality and specific dishes received high marks, improvements in menu variety, pricing and service efficiency could enhance the dining experience at Hotel Cocoliso Island Resort.

Rooms

Hotel Cocoliso Island Resort offers rooms that are generally comfortable and air-conditioned, providing a cool retreat from the island's warm weather. Guests have found the beds to be quite comfortable with several reviewers mentioning the presence of conveniences like minibars and balconies. The spaciousness of some rooms is also appreciated, providing ample space for relaxation.

However, the overall condition of the rooms indicates a need for significant improvement and renovation. Common criticisms include outdated decor, broken fixtures and cleanliness issues. Some rooms have been described as very basic or run down with details like peeling paint, old furniture and loud or rusty refrigerators. On the downside, a few guests have encountered room cleanliness issues, such as ants, roaches and dirty walls.

While the air conditioning is a plus and some rooms appear more pleasant than they do in photos, it’s clear that the hotel suffers from an aging infrastructure. This is reflected in the dated bathrooms, aging facilities and a general need for better maintenance and cleanliness. Despite these drawbacks, the resort's beautiful setting, friendly and attentive service staff and convenient amenities for activities like diving add positive aspects to the overall experience.

In summary, while the comfort and basic amenities of the rooms at Hotel Cocoliso Island Resort have their merits, there is a consensus that a proper refurbishment and stricter cleanliness standards are required to meet guests' expectations fully.

Beds

Hotel Cocoliso Island Resort has received mixed feedback regarding its beds. Many guests praised the beds, highlighting their comfort, softness and new, high-quality mattresses and pillows. Phrases like big comfy bed, super comfortable beds and we slept like never before indicate a generally positive experience for some visitors, who found the beds conducive to a restful night.

However, not all reviews were favorable. Multiple guests described the beds as hard, very hard, incredibly uncomfortable and likened them to bricks or rocks. These concerns suggest inconsistency in the quality of the sleeping arrangements. Issues were also raised about mismatched and thin mattresses and some guests felt the mattresses showed signs of heavy use and neglect. Such feedback indicates a need for improvements to ensure all guests enjoy a comfortable stay.

In summary, while some visitors to Hotel Cocoliso Island Resort enjoyed the luxury of comfortable beds, others encountered significant discomfort, pointing to a variance in the bedding experience.

Cleanliness

Hotel Cocoliso Island Resort presents a mixed bag when it comes to cleanliness, as reflected in numerous guest reviews. On the positive side, many guests praised the hotel for its clean facilities, noting that common areas are beautiful, well-maintained and organized. The rooms are generally clean and the daily cleaning by a dedicated staff ensures that both the resort and the rooms remain spotless. The pool also receives high marks for its cleanliness and lovely appearance.

On the downside, there are apparent inconsistencies. Some guests reported that the bathrooms, especially the shared restrooms and external facilities, were not as clean as they should be with specific mentions of mold and poor maintenance. The rooms and access areas also garnered criticism for failing in hygiene, sometimes even housing mites. Some reviewers mentioned that the housekeeping could be more thorough with towels not being changed regularly and old, outdated facilities needing more attention. These conditions can affect the overall experience, despite the staff’s friendly demeanor and efforts.

Overall, while the resort offers pockets of cleanliness and charm, there are evident cleaning and maintenance issues that need addressing to meet guests' expectations fully.

Staff

At Hotel Cocoliso Island Resort, the standout feature is undoubtedly the exceptional staff who provide top-notch service. Guests consistently laud the team for their friendliness, attentiveness and willingness to go above and beyond to ensure a comfortable stay. The entire staff, from the reception to the wait staff, are described as incredibly kind, helpful and genuinely caring. Their attention to detail and personal touch make guests feel at home, enhancing the overall experience.

Despite occasional language barriers, the staff's effort to communicate and assist is highly appreciated. They are described as cheerful, charming and always ready to engage in a friendly chat or offer useful tips. Many guests highlight individuals by name, showcasing the personal connections made during their stay. Additionally, the team’s dedication to organizing activities, such as snorkeling trips and their love for pets further add to the pleasant and welcoming atmosphere of the resort.

The consistent praise for the staff's excellent service, coupled with the beautiful island setting, makes Hotel Cocoliso Island Resort a memorable destination for its visitors.

Wi-Fi

Hotel Cocoliso Island Resort offers an idyllic escape characterized by beautiful views and a serene environment, though it may not be the ideal choice for those dependent on a strong and reliable internet connection. While the Wi-Fi has seen some improvements over time, guests frequently note that the connection can be inconsistent and is generally limited in range. The best spot for accessing the internet is the lobby area, as the Wi-Fi signal is notably weak or even non-existent in the guest rooms. There have been instances of the Wi-Fi not working at all for hours or even days and it can be quite unstable. Despite the picturesque setting, guests should be prepared for limited internet connectivity, making it a less suitable location for work or other activities requiring dependable online access. Improvements have been observed, but there is still significant room for enhancement to meet modern standards.

Pool

Hotel Cocoliso Island Resort boasts a stunning pool area that has received widespread admiration from its guests. Described as "beautiful" and "lovely," the pool is considered a standout feature of the resort, often highlighted as the main attraction. Guests especially appreciate its large size, which provides ample space for relaxation and swimming without feeling crowded. The pool's temperature is consistently noted as being just right, contributing to a pleasant experience.

The presence of a pool bar is frequently mentioned, adding to the enjoyment as visitors can easily access refreshments while lounging. Families traveling with children find the pool particularly enjoyable and safe, offering a great spot for both fun and relaxation.

However, some maintenance issues are occasionally pointed out, such as the need for tile repairs and occasional cloudiness of the water. Despite these minor concerns, the pool remains a beloved feature. It offers a beautiful landscape, surrounded by palm trees and is complemented by the resort’s clean, well-maintained facilities.

The pool area with its comfortable sun loungers and lovely gardens, is designed for tranquility and relaxation, making it an excellent spot to unwind. Guests appreciate the friendly and attentive pool staff, further enhancing the overall experience. Although there’s limited beach space, the pool and accompanying amenities ensure a delightful stay at the hotel.

Family

Hotel Cocoliso Island Resort offers a memorable family-friendly retreat that many guests have praised. Ideal for children, the resort features accommodations like the superior double room, which comfortably fits a small family. The main pool and the small children's pool are noted highlights for young visitors, although care is needed due to limited shade. Guests appreciate the tranquil and picturesque environment—a haven of peace and greenery—making it perfect for unwinding.

The staff consistently receives high marks for their kindness and attentiveness, contributing to a welcoming atmosphere that feels like home. Dining experiences are positively reviewed with commendations for friendly service and quality dinners. Families can enjoy various amenities, including a trampoline for children, ensuring an engaging stay for the little ones.

Although some day guests are given VIP treatment, the resort remains a peaceful and intimate setting for families. The small size and family-oriented nature of the hotel make it an excellent choice for parents with young kids, offering a blend of relaxation and engaging activities. Guests regularly express their intent to return, reflecting the resort's strong appeal for family vacations.

3 Star

For a short getaway of up to three days, the Hotel Cocoliso Island Resort offers an appealing option. The hotel presents a beautiful setting with clean and comfortable accommodations, though the property itself shows signs of wear. Guests will appreciate the delicious food options and find the menu satisfactory despite its limited selections. Visitors commend the super friendly and attentive staff, which enhances the overall experience.

The pool area provides a nice spot for relaxation, adding to the appeal of this resort as a place to unwind. However, while it is ideal for a few days of downtime, potential guests should note that the resort is not particularly quiet. Although the price point is considered high for the quality provided, the overall cleanliness and the effectiveness of the air conditioning in the rooms contribute positively to guests' stays.

Overall, Hotel Cocoliso Island Resort delivers a pleasant retreat with some areas that could benefit from modern updates to better align with the expectations set by its rates.

Yes, Hotel Cocoliso Island Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Hotel Cocoliso Island Resort.

Yes, Hotel Cocoliso Island Resort welcomes dogs.

No, parking facilities aren't available at Hotel Cocoliso Island Resort.

No, Hotel Cocoliso Island Resort doesn't have a gym.

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