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Summary of reviewsPratas Thermas Resort is a sought-after destination, primarily due to its stunning and tranquil location that offers picturesque natural surroundings perfect for relaxation. The resort is conveniently accessible by car, with ample parking, although it is somewhat distant from city amenities. Guests appreciate the serene environment, making it an ideal retreat for those seeking peace and natural beauty.
Breakfast at the resort generally receives favorable reviews, with guests praising the delicious variety and attentive service. While some desire more options, the overall dining experience in the morning is satisfying. Dinner, however, garners mixed feedback, with some guests enjoying the cuisine but others noting limited menu diversity and occasional issues with food temperature and service quality.
The rooms are spacious and clean, featuring excellent service, though they would benefit from modernization. Some guests note issues with maintenance, old furniture, and a lack of certain amenities. Despite these points, the resort's extensive and clean pool facilities are a highlight, offering a family-friendly atmosphere that includes child-safe areas and a relaxing setting enhanced by lush greenery.
The staff at Pratas Thermas Resort are a standout feature, frequently praised for their friendliness, attentiveness, and dedication to guest enjoyment. Recreation and entertainment, particularly for families with children, receive high commendations, as do specific staff members for their positive impact on guests' experiences.
Cleanliness throughout the resort is generally acceptable, with particular praise for the pools and room linens, although some areas, such as common spaces, could benefit from more thorough cleaning and maintenance. Wi-Fi service is mostly reliable, though improvements could ensure broader coverage in certain outdoor areas.
Overall, while Pratas Thermas Resort has areas that could be improved, particularly concerning dining variety, room updates, and bed comfort, it remains a favored choice for its peaceful location, exceptional staff, and enjoyable family-friendly environment.
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Resort with Swimming Pool