Pratas Thermas Resort
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Summary of reviewsPratas Thermas Resort is a sought-after destination, primarily due to its stunning and tranquil location that offers picturesque natural surroundings perfect for relaxation. The resort is conveniently accessible by car, with ample parking, although it is somewhat distant from city amenities. Guests appreciate the serene environment, making it an ideal retreat for those seeking peace and natural beauty.
Breakfast at the resort generally receives favorable reviews, with guests praising the delicious variety and attentive service. While some desire more options, the overall dining experience in the morning is satisfying. Dinner, however, garners mixed feedback, with some guests enjoying the cuisine but others noting limited menu diversity and occasional issues with food temperature and service quality.
The rooms are spacious and clean, featuring excellent service, though they would benefit from modernization. Some guests note issues with maintenance, old furniture, and a lack of certain amenities. Despite these points, the resort's extensive and clean pool facilities are a highlight, offering a family-friendly atmosphere that includes child-safe areas and a relaxing setting enhanced by lush greenery.
The staff at Pratas Thermas Resort are a standout feature, frequently praised for their friendliness, attentiveness, and dedication to guest enjoyment. Recreation and entertainment, particularly for families with children, receive high commendations, as do specific staff members for their positive impact on guests' experiences.
Cleanliness throughout the resort is generally acceptable, with particular praise for the pools and room linens, although some areas, such as common spaces, could benefit from more thorough cleaning and maintenance. Wi-Fi service is mostly reliable, though improvements could ensure broader coverage in certain outdoor areas.
Overall, while Pratas Thermas Resort has areas that could be improved, particularly concerning dining variety, room updates, and bed comfort, it remains a favored choice for its peaceful location, exceptional staff, and enjoyable family-friendly environment.
Categories
Breakfast at the resort generally receives favorable reviews, with guests praising the delicious variety and attentive service. While some desire more options, the overall dining experience in the morning is satisfying. Dinner, however, garners mixed feedback, with some guests enjoying the cuisine but others noting limited menu diversity and occasional issues with food temperature and service quality.
The rooms are spacious and clean, featuring excellent service, though they would benefit from modernization. Some guests note issues with maintenance, old furniture, and a lack of certain amenities. Despite these points, the resort's extensive and clean pool facilities are a highlight, offering a family-friendly atmosphere that includes child-safe areas and a relaxing setting enhanced by lush greenery.
The staff at Pratas Thermas Resort are a standout feature, frequently praised for their friendliness, attentiveness, and dedication to guest enjoyment. Recreation and entertainment, particularly for families with children, receive high commendations, as do specific staff members for their positive impact on guests' experiences.
Cleanliness throughout the resort is generally acceptable, with particular praise for the pools and room linens, although some areas, such as common spaces, could benefit from more thorough cleaning and maintenance. Wi-Fi service is mostly reliable, though improvements could ensure broader coverage in certain outdoor areas.
Overall, while Pratas Thermas Resort has areas that could be improved, particularly concerning dining variety, room updates, and bed comfort, it remains a favored choice for its peaceful location, exceptional staff, and enjoyable family-friendly environment.
Family Friendly Resort
This resort provides a relaxing environment with thermal pools and various recreational activities. It's an excellent choice for families seeking a blend of leisure and wellness in a natural setting.
Resort for Honeymoon
Resort with Swimming Pool
Outdoor Pool
Business Resort
Resort with Parking
Accessible Resort
4-Star Resort
Resort with Outdoor Pool
Guest Reviews
Pratas Thermas Resort enjoys a striking location that significantly influences guests' choice when visiting the area. Many reviews highlight the resort's beautiful and tranquil setting, offering picturesque natural surroundings and a serene atmosphere that enhances relaxation. Its proximity to some guests' homes is noted as a convenient feature. Parking is ample, and the location is easily accessible, providing a great benefit for those traveling by car.
While the resort's excellent location and the size of its pools are praised, a common theme among the reviews is the distance from city amenities and attractions. The town lacks notable tourist activities, with Ametista do Sul being the nearest point of interest over an hour away, which might pose a limitation for those seeking excursions. Additionally, some reviews mention that the road leading to the resort and general upkeep of certain facilities, like tables, could be improved.
Despite these points, the tranquility and beautiful natural vistas of Pratas Thermas Resort continue to attract visitors seeking a peaceful retreat, with the location’s overall charm and natural beauty leaving a lasting impression.
Pratas Thermas Resort offers a breakfast experience that generally receives positive feedback from guests. The breakfast is often described as delicious, with praises for the friendly and attentive service that complements the meal. Many guests appreciate the good quality of the breakfast, noting that it is well-prepared and offers enough variety to satisfy different tastes. The breakfast, along with other meals, is highlighted as being very good and varied, contributing to a pleasant dining experience.
However, some guests feel that there is room for improvement, expressing a desire for more variety and a wider selection of options such as cakes and juices. A few reviews mention that the breakfast, while tasty, could benefit from enhancements in quality and variety to meet higher expectations. Despite some mixed opinions, the overall impression is that the resort provides a satisfying start to the day for most visitors, contributing positively to their stay.
Pratas Thermas Resort offers a dining experience that has received mixed feedback from its guests. While some visitors praise the cuisine for being very good, especially highlighting delicious dinners, others feel that the meals leave much to be desired, indicating a need for improvement in both quality and variety. There is a recurring mention of limited options and a lack of diversity in the menu, with guests wishing for more choices, especially in terms of meat offerings. Despite these concerns, some guests express their satisfaction with their dining experience and plan to return, appreciating the excellent accommodations alongside the food.
However, there are noted issues with the temperature of the dishes, often being served cold, and a general consensus that the meals could be much better, especially considering the cost. Furthermore, there are mentions of the dining ambiance and service needing attention, with observations about untrained staff, lack of uniforms, and inadequately decorated tables. On a positive note, some guests still enjoy very good coffee and appreciate certain aspects of dinner, indicating that personal taste and expectations may vary widely among visitors. Overall, while there are some positive remarks about the meals, it appears that Pratas Thermas Resort's dinner service could benefit from enhancements to better meet guest expectations.
Pratas Thermas Resort offers a mix of positives and areas needing improvement when it comes to their rooms. Guests frequently highlight the spacious and generally clean rooms and bathrooms, making them a comfortable stay. Additionally, the excellent service provided by the staff and the engaging entertainment are considered standout features that enhance the overall experience at the resort.
However, several reviews point out that the rooms are dated, with old furniture and a lack of proper maintenance contributing to discomfort. In some instances, cleaning left much to be desired, particularly in the bathrooms. The absence of certain amenities, such as a safety deposit box and bedside lights, and some issues with room assignments have also been noted. Guests also report a few functional inconveniences, such as broken outlets, insufficient sockets, and non-heating showers.
While the leisure area, including the swimming pools, remains a highlight with its cleanliness and appeal, guests suggest that room interiors could benefit from modernization to match the standards of service and outdoor facilities. Additionally, more attention to comfort, such as better mattresses and blackout curtains, could elevate the experience. Despite the high cost of on-site beverages, these enhancements could make the stay at Pratas Thermas Resort even more worthwhile.
Guests at Pratas Thermas Resort have shared feedback regarding the bedding, overall indicating room for improvement. Many guests have noted that the mattresses tend to be quite firm and, in some cases, uncomfortable, leading to issues such as back pain. The condition of the beds has been reported as below par, with signs of wear and tear evident, including mattresses appearing well-used. Additionally, the pillows have drawn criticism for being thin and worn out, suggesting a need for replacement. In a few instances, rooms were found to be somewhat noisy, adding to the concern over comfort and restfulness. While the feedback highlights areas that could be enhanced to provide a better sleep experience, it suggests that guests might appreciate if these aspects receive attention in future improvements.
Pratas Thermas Resort offers a mix of experiences when it comes to cleanliness. While the rooms generally receive positive feedback for their cleanliness, with clean and fragrant bed and bath linens, and overall tidy conditions, there are notable areas for improvement throughout the resort. Some guests have praised the hotel for its clean and pleasant environments, including the pools, which were regarded as clean despite suggestions for enhancement in regular maintenance routines.
However, several common and outdoor areas of the resort need better attention to cleaning and maintenance. Specific issues highlighted include cobwebs in the corners, broken locks in the bathrooms by the pools, and mold in various parts of the structure, including the entrance hall, which detract from the otherwise appealing environment. Additionally, some bathrooms and common areas have been reported as needing more thorough and frequent cleaning. The restaurant and lobby specifically have been flagged for inadequate cleaning practices, along with reports of dirty windows and glass surfaces.
Overall, while some areas of Pratas Thermas Resort achieve an acceptable standard of cleanliness and offer pleasant facilities, guests frequently suggest improvements in cleaning procedures and maintenance to enhance the overall guest experience.
Pratas Thermas Resort boasts an outstanding team of staff members who consistently earn high praise for their attentiveness, politeness, and helpfulness. Guests frequently highlight the efficiency and friendliness of the resort's employees, particularly in the restaurant, recreation, and reception areas. The exceptional service is accompanied by a genuine willingness to ensure a pleasant and comfortable stay for visitors. Notable staff members, like Dalva the receptionist and entertainers such as Uncle Onion and Aunt Pink, receive special mentions for their positive energy and contribution to the guest experience. The resort's recreation team is described as entertaining and attentive, providing guests with enjoyable activities and a light morning walk to enrich their stay. Overall, the combination of excellent service, friendly staff, and attention to detail ensures that the expectations of guests are both met and exceeded.
The Wi-Fi experience at Pratas Thermas Resort offers a mix of feedback. Guests have noted that the hotel provides a good internet connection that works well across various areas, including even the more distant parts of the property. However, there are reports of non-existent or unstable Wi-Fi in some locations, with fluctuating signals being a common concern. It seems the outdoor areas, especially by the pools, might benefit from some enhancements to ensure consistent coverage. Despite these mixed experiences, some guests have highlighted times where the Wi-Fi was excellent. Overall, while there are positive aspects to the internet service, certain areas might need attention to provide a uniform experience throughout the resort.
Pratas Thermas Resort offers an impressive aquatic experience, consistently praised for its array of pools that cater to different tastes. Guests enjoy marvelously maintained pools that are exceedingly clean, featuring water at a pleasant temperature, particularly in the heated indoor pool variant. The thermal water ensures that guests have a warm and comfortable swimming experience.
The resort's pool area stands out not only for its cleanliness but also for its attractive design, with beautiful lawns, abundant greenery, and ample seating, creating a serene environment for relaxation. Families and parents appreciate the child-friendly features, ensuring little ones can enjoy the water safely.
While the outdoor pools receive positive mentions for their structure and cleanliness, some visitors feel that the water could be warmer for an optimal experience. The convenience of a pool bar enhances relaxation, although some guests wish it stayed open later than 6 PM. Despite minor suggestions for improvement, Pratas Thermas Resort is widely regarded for its excellent pool facilities, complemented by delightful surrounding nature and a hospitable recreation team.
Pratas Thermas Resort is recognized for its family-friendly environment and offers a range of activities tailored for children, making it an ideal destination for families. The resort is praised for its attentive care for kids, with many visitors recommending it as a perfect spot for family trips. Children's recreation is a standout feature, with several reviewers highlighting how much their children enjoyed the activities. Despite the extensive play and outdoor space provided, some guests mention the potential for more structured activities, such as game room sessions, soccer matches, or storytelling. Nevertheless, the recreation team, notably Aunt Lobinha, Aunt Thami, and Aunt Cebola, are particularly commended for their dedication and ability to keep children entertained and engaged. The overall experience is enhanced by the friendly and helpful staff, making Pratas Thermas Resort a pleasant choice for family vacations.
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Location
While the resort's excellent location and the size of its pools are praised, a common theme among the reviews is the distance from city amenities and attractions. The town lacks notable tourist activities, with Ametista do Sul being the nearest point of interest over an hour away, which might pose a limitation for those seeking excursions. Additionally, some reviews mention that the road leading to the resort and general upkeep of certain facilities, like tables, could be improved.
Despite these points, the tranquility and beautiful natural vistas of Pratas Thermas Resort continue to attract visitors seeking a peaceful retreat, with the location’s overall charm and natural beauty leaving a lasting impression.
Breakfast
However, some guests feel that there is room for improvement, expressing a desire for more variety and a wider selection of options such as cakes and juices. A few reviews mention that the breakfast, while tasty, could benefit from enhancements in quality and variety to meet higher expectations. Despite some mixed opinions, the overall impression is that the resort provides a satisfying start to the day for most visitors, contributing positively to their stay.
Dinner
However, there are noted issues with the temperature of the dishes, often being served cold, and a general consensus that the meals could be much better, especially considering the cost. Furthermore, there are mentions of the dining ambiance and service needing attention, with observations about untrained staff, lack of uniforms, and inadequately decorated tables. On a positive note, some guests still enjoy very good coffee and appreciate certain aspects of dinner, indicating that personal taste and expectations may vary widely among visitors. Overall, while there are some positive remarks about the meals, it appears that Pratas Thermas Resort's dinner service could benefit from enhancements to better meet guest expectations.
Rooms
However, several reviews point out that the rooms are dated, with old furniture and a lack of proper maintenance contributing to discomfort. In some instances, cleaning left much to be desired, particularly in the bathrooms. The absence of certain amenities, such as a safety deposit box and bedside lights, and some issues with room assignments have also been noted. Guests also report a few functional inconveniences, such as broken outlets, insufficient sockets, and non-heating showers.
While the leisure area, including the swimming pools, remains a highlight with its cleanliness and appeal, guests suggest that room interiors could benefit from modernization to match the standards of service and outdoor facilities. Additionally, more attention to comfort, such as better mattresses and blackout curtains, could elevate the experience. Despite the high cost of on-site beverages, these enhancements could make the stay at Pratas Thermas Resort even more worthwhile.
Beds
Cleanliness
However, several common and outdoor areas of the resort need better attention to cleaning and maintenance. Specific issues highlighted include cobwebs in the corners, broken locks in the bathrooms by the pools, and mold in various parts of the structure, including the entrance hall, which detract from the otherwise appealing environment. Additionally, some bathrooms and common areas have been reported as needing more thorough and frequent cleaning. The restaurant and lobby specifically have been flagged for inadequate cleaning practices, along with reports of dirty windows and glass surfaces.
Overall, while some areas of Pratas Thermas Resort achieve an acceptable standard of cleanliness and offer pleasant facilities, guests frequently suggest improvements in cleaning procedures and maintenance to enhance the overall guest experience.
Staff
Wi-Fi
Pool
The resort's pool area stands out not only for its cleanliness but also for its attractive design, with beautiful lawns, abundant greenery, and ample seating, creating a serene environment for relaxation. Families and parents appreciate the child-friendly features, ensuring little ones can enjoy the water safely.
While the outdoor pools receive positive mentions for their structure and cleanliness, some visitors feel that the water could be warmer for an optimal experience. The convenience of a pool bar enhances relaxation, although some guests wish it stayed open later than 6 PM. Despite minor suggestions for improvement, Pratas Thermas Resort is widely regarded for its excellent pool facilities, complemented by delightful surrounding nature and a hospitable recreation team.
Family
Yes, Pratas Thermas Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Pratas Thermas Resort.
No, Pratas Thermas Resort doesn't allow dogs.
Yes, parking facilities are available at Pratas Thermas Resort.
No, Pratas Thermas Resort doesn't have a gym.
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