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Summary of reviewsNH Iquique Costa receives generally favorable reviews across various aspects of its hospitality, creating an enjoyable experience for most guests.
Located in the tranquil southern sector of Iquique, the hotel offers stunning ocean views and serene surroundings, ideal for those looking to disconnect. The scenic beauty is complemented by well-maintained gardens and clean facilities. The hotel’s proximity to the airport makes it convenient for travelers, although the distance from the city center can be a drawback for those looking to frequently explore urban attractions.
The breakfast service stands out for its quality and variety with a wide selection that includes fruits, juices, pastries and cold cuts. The service is superb and guests enjoy their meals in the terrace area. While some guests noted the additional cost and occasional lack of variety, breakfast remains a highlight for many.
Dinner at NH Iquique Costa receives mixed reviews. The food is often praised for its taste and the friendly staff enhance the dining experience. However, some guests have pointed out a limited menu, repetitive options and issues with food quality. The restaurant's cleanliness and service hours could be improved to better meet guest expectations.
The rooms at the hotel are spacious, comfortable and clean with many featuring beautiful sea views. Guests appreciate the large, comfortable beds, which significantly enhance their stay. However, occasional maintenance issues such as outdated decor and non-functional amenities have been noted.
Cleanliness overall is a strong point at NH Iquique Costa with high standards maintained across the hotel. Guests frequently praise the clean rooms and well-kept surroundings, although there are isolated complaints about specific maintenance lapses.
The hotel staff receive exceptional praise for their friendliness, attentiveness and efficient service, contributing greatly to the guest experience. From reception to housekeeping, the staff's willingness to help and problem-solving skills are repeatedly highlighted.
WiFi services at the hotel are a noted area for improvement with various guests expressing dissatisfaction with the connection quality. Despite this, the hotel aims to accommodate other preferences, such as sea view rooms.
The pool area receives positive remarks for its beauty and relaxed atmosphere, providing a great spot for unwinding. However, consistent maintenance and management could further improve this area.
Parking facilities are generally appreciated for being ample, secure and conveniently located. Some guests suggest improvements in lighting and shade, but overall, parking is satisfactory.
The quality and comfort of the beds are widely praised, making them a standout feature of the rooms. Guests report restful sleeps enhanced by spacious, clean and luxurious bedding.
For business travelers, NH Iquique Costa offers suitable facilities that support both work and relaxation, making it a recommended choice for business trips. The seaside views add to the conducive atmosphere for productivity.
The outdoor pool is celebrated for its spacious and pleasant surroundings, featuring a nice bar which adds to the recreational experience.
Finally, NH Iquique Costa is pet-friendly, which is appreciated by travelers with dogs, although some guests find the policy details unclear and note a lack of extra amenities for pets.
In summary, NH Iquique Costa combines scenic beauty, comfort and exceptional service to create a welcoming environment for guests with room for improvements in a few areas. Show more
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Categories
Hotel Taking Steps Towards Sustainability
As part of NH Hotels' Green Collection, this hotel is recognized for its responsible and eco-friendly practices. It has achieved Bioscore level B eco-certification, indicating a commitment to sustainability.
Dog Friendly Hotel
This hotel welcomes dogs with a clear policy, allowing dogs up to a maximum weight of 25 kg for a daily fee, providing transparency for owners of medium to large dogs.
Hotel with Swimming Pool
This hotel features an outdoor pool with sun loungers and is located near the beach. Guests appreciate the spectacular view.
Outdoor Pool
Business Hotel
The hotel features two meeting rooms suitable for business meetings of up to 30 people, equipped with modern technology. Complimentary Wi-Fi is available, along with laundry and concierge services, ensuring a convenient stay for business travelers.
Hotel with Parking
NH Iquique Costa provides a variety of parking facilities for guests. It is located on the Iquique coastline, offering a peaceful stay with access to attractions.
Accessible Hotel
The hotel has a specially adapted room for disabled people and provides accessibility features. An elevator is available, and features like braille/raised signage and assistive listening devices are mentioned.
Hotel with Gym
This hotel features a gym, allowing guests to maintain their workout routine. The hotel's location and amenities make it suitable for both leisure and business travelers.
4-Star Hotel
Offers recently renovated facilities and a seafront location in a residential district. Known for its quiet setting and proximity to the beach. Provides comfortable accommodations with good customer reviews.
Hotel with Outdoor Pool
This hotel boasts an outdoor pool open from 10:00 to 20:00, overlooking the sea, providing a relaxing spot to enjoy the sun. It also features gardens and a terrace, offering peaceful spots to unwind. The hotel is located close to Huayquique beach.
Room Types
Standard Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The spacious twin/double room offers air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV with cable channels.
Standard Double or Twin Room with ViewProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a minibar, a wardrobe, as well as a flat-screen TV with cable channels.
Superior Double or Twin Room with ViewOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker.
Guest Reviews
7.8
Good
Location
Nestled by the sea in the southern sector of Iquique, NH Iquique Costa boasts an unbeatable location offering stunning ocean views and serene surroundings. The hotel's placement allows guests to enjoy unmissable sunsets in a tranquil setting away from the bustling city center. Closer to the airport, the location also provides a sense of seclusion ideal for disconnecting from everyday life.
However, the hotel's distance from downtown Iquique and prominent tourist areas is noteworthy. Although it offers quick access to the airport, reaching the city center, pubs and restaurants can be challenging with some reviews noting the inconvenient and lengthy journeys required. While this isolation ensures peace and quiet, it might hinder those looking to frequently explore the city.
The scenic beauty of the sea views, landscape and gardens are highlights, complemented by clean facilities and welcoming staff. Despite some minor issues like outdated rooms, occasional noise and delayed taxi services, NH Iquique Costa's overall pleasant ambiance and strategic location near the beach make it a worthwhile choice for those seeking a peaceful haven with picturesque ocean vistas.
Breakfast
The breakfast at NH Iquique Costa has garnered largely positive feedback from guests, highlighting its quality and variety. Many guests praised the breakfast as very good, delicious and featuring a wide selection of options, including fruits, juices, pastries and cold cuts. The breakfast buffet is frequently cited as rich and varied, meeting expectations and being one of the standout features of the hotel. Guests appreciated the superb service from the breakfast staff and enjoyed the terrace area for their morning meal.
However, there are also remarks on some areas for improvement. A few guests noted that breakfast was not included in the room price and felt the separate cost was excessive. Some reviews mentioned a lack of variety on certain occasions and issues with the availability of items like eggs, yogurt and pastries. There were isolated complaints about the breakfast being basic or poorly attended, as well as remarks on the high price for what was perceived as a simple or continental offering.
Overall, while the breakfast quality at NH Iquique Costa is highly regarded by most, some guests did experience occasional shortcomings regarding variety, availability and value.
Dinner
The dinner experience at NH Iquique Costa presents a mixed bag of reviews, highlighting both strengths and areas for improvement. The positives shine through with several mentions of delicious food and very friendly staff during dinner. Guests appreciated the all-day restaurant service, which offers convenience for those wanting to dine at flexible hours. The menu is described as interesting and lunch options as particularly delicious, albeit somewhat repetitive.
However, some aspects of the restaurant service seem to fall short. Common critiques include a limited and outdated menu, along with some reports of the food not meeting expectations, such as fish that wasn't fresh. Despite the restaurant service being described as good at times, there were instances of poor service and a lack of variety that left guests wanting more. The restaurant's cleanliness also drew some negative comments, pointing to a need for improvement in maintaining hygiene standards. Additionally, there were complaints about the restaurant's readiness to close early, which may inconvenience late diners.
In summary, while the NH Iquique Costa's dinner offerings can impress with taste and friendly service, there is room for growth in menu variety, consistency in food quality and overall service efficiency to better meet guest expectations.
Rooms
NH Iquique Costa offers rooms that are consistently praised for their spaciousness, comfort and cleanliness. Many guests highlight the rooms' ample size and well-equipped amenities, creating a comfortable and pleasant stay. The sea views from the rooms are a frequent point of admiration, providing a beautiful and serene backdrop. Additionally, the beds are noted to be large and comfortable, enhancing the overall relaxation experience.
Despite the generally positive feedback, there are occasional mentions of maintenance issues, such as worn furniture, outdated decor and problems with room features like non-functioning air conditioning or windows that cannot be opened. Some guests faced minor inconveniences such as spiders or noise disturbances and there were comments about some rooms lacking a view or being somewhat neglected.
Overall, NH Iquique Costa excels in offering comfortable, spacious and clean rooms with the added bonus of beautiful sea views for a significant number of guests. However, there is room for improvement in terms of modernizing the facilities and addressing occasional maintenance shortcomings.
Beds
NH Iquique Costa's beds consistently receive high praise from its guests, who often highlight their comfort and quality. Many reviews specifically mention large, very comfortable beds that are a standout feature of their stay. The bedding is frequently described as of very good quality, clean and luxurious, ensuring a restful night's sleep. Guests also appreciate the spaciousness of the beds with some pointing out the convenience of having rooms with two beds upon request. The rooms themselves are noted for being comfortable and clean, further enhancing the overall experience. While the majority find the beds to be the best part of their stay, a few minor suggestions for bed positioning were mentioned. Nonetheless, the general consensus emphasizes the exceptional comfort and quality of the beds, making them a defining feature of NH Iquique Costa.
Cleanliness
Located near the scenic coastline, NH Iquique Costa quickly catches the eye with its clean and well-maintained environment. Guests often compliment the hotel for its beautiful and very clean rooms. Many reviews highlight the consistently high standards of cleanliness across various amenities, including the well-tended pools and comfortable, spotless bathrooms.
The hotel’s spacious and comfortable facilities add to the overall pleasant experience, creating a safe and orderly environment. However, there are occasional lapses in maintenance, particularly with the pool and some of the windows facing outside, which have been noted as dirty by a few guests. Some rooms had minor cleanliness issues, such as lingering odors and overlooked hair, indicating a need for improvement in these areas.
Despite these occasional shortcomings, the general consensus is positive with the cleanliness of the rooms and the surroundings being a significant highlight for most visitors. The housekeeping services ensure that the environment remains inviting, allowing guests to enjoy a comfortable stay.
Staff
The staff at NH Iquique Costa have garnered exceptional praise for their friendliness and attentiveness. Guests consistently highlight the excellent service and kindness provided by every member of the team. The overall atmosphere is enhanced by the warm, helpful and polite demeanor of the staff, making interactions pleasant and welcoming.
From the reception to the restaurant and bar, the attentiveness and willingness to help are frequently mentioned as standout features. Specific mentions of the reception and cleaning staff underline their efficiency and prompt response to inquiries and concerns. Additionally, services like the laundry have been noted for their speed and quality.
Despite occasional critiques regarding specific situations, such as unhelpful breakfast receptionists and sporadic issues with the elevator, the general consensus remains overwhelmingly positive. The staff's commitment to cleanliness and problem-solving contributes significantly to the comfort and satisfaction of the guests.
NH Iquique Costa’s team has evidently created an environment where personalized attention and exceptional service are the norms, making the hotel a highly recommended destination for those visiting the area.
Wi-Fi
At NH Iquique Costa, the WiFi experience has its ups and downs. While several guests expressed dissatisfaction with the quality and reliability of the WiFi connection, noting issues such as extremely poor signals and the internet not working on the TV, the hotel seems to pay attention to other guest preferences. For example, special requests like rooms with a sea view were considered, suggesting the hotel aims to accommodate certain guest preferences, even if the WiFi service could use improvement. The overall feedback indicates that while the WiFi may need some upgrading, the hotel still provides a comfortable experience with its picturesque sea views.
Pool
NH Iquique Costa boasts a variety of comments about its pool area, which ranges from positive remarks to some concerns. Guests frequently praised the pool's pleasant atmosphere with many highlighting the nice surroundings and good distribution of space. The pool was often described as large and beautiful with some guests appreciating the adjacent solarium and bar.
Multiple reviews underscored the pool’s aesthetic appeal and the recreational green areas around it, making it an attractive spot for relaxation. Others mentioned the pool's cleanliness positively, even noting that it offers a great view and gets sun all day - ideal for sunbathers.
However, not all feedback was glowing. Some guests found the pool to be dirty and neglected with issues like mold, slippery bottoms and insufficient water being mentioned. During the pandemic, the pool area appeared to be under maintenance or restricted, leading to dissatisfaction among some visitors. Additionally, there were concerns about the pool staff's attentiveness and occasional overcrowding.
In summary, while the NH Iquique Costa's pool area is generally celebrated for its beauty and relaxing atmosphere, consistent maintenance and management could enhance the guest experience significantly.
Parking
NH Iquique Costa receives generally positive feedback for its parking facilities from its guests. Visitors appreciate the ample and spacious parking options available, noting that parking is always accessible and conveniently located next to the accommodation. The parking area is described as clean, secure and easy to access, making it a hassle-free experience for those arriving by car. However, a few reviews mention areas for improvement, such as adding shade and better lighting, especially in the back area which some guests found dangerous and poorly lit. Despite these minor drawbacks, the overall sentiment is positive with guests feeling satisfied with the availability and capacity of the parking facilities at NH Iquique Costa.
Business
NH Iquique Costa proves to be an excellent choice for business travelers, offering beautiful facilities that support both work and relaxation. Guests find the space ideal for meetings with reliable Wi-Fi and business-friendly amenities that cater well to working adults. It's praised as a great business hotel with many recommending it for business trips. However, there are occasional comments suggesting improvements in terms of separating business and leisure guests to enhance the professional environment. Generally, it's well-suited for short stays and provides a conducive atmosphere for productivity, especially with its scenic seaside views.
Outdoor Pool
NH Iquique Costa boasts a beautiful and spacious outdoor pool area that guests consistently describe as pleasant and enjoyable. The pool itself is large, well-distributed and clean, making it an ideal spot for relaxation. Many travelers appreciate the pleasant and lovely pool area, which includes a nice bar to enhance the recreational experience. The outdoor space around the pool is noted for being both spacious and visually appealing, providing an excellent location for guests to unwind. While a few visitors mentioned they did not get the chance to use the pool, those who did found it to be a highlight of their stay. Overall, the pool area at NH Iquique Costa garners positive remarks for being a wonderful and beautiful part of the hotel.
Dog Friendly
NH Iquique Costa is recognized for its pet-friendly environment, making it an attractive option for travelers with dogs. Guests appreciate the hotel's willingness to accept pets, ensuring that their dogs face no issues during their stay. The convenience of bringing a pet is often highlighted with many choosing this accommodation specifically for its pet-friendly policy. However, it's important to note that there may be additional charges for accommodating pets and some guests have found the clarity of these policies to be lacking. Additionally, while pets are welcomed, the hotel does not provide extra amenities for dogs and guests are warned about the presence of stray dogs in the area. Overall, NH Iquique Costa accommodates pet-owning guests well, though there is room for improvement in terms of transparency and additional services for pets.
Yes, NH Iquique Costa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at NH Iquique Costa.
Yes, NH Iquique Costa welcomes dogs.
Yes, parking facilities are available at NH Iquique Costa.