Hotel Gavina Costa Mar
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Summary of reviewsHotel Gavina Costa Mar presents a compelling destination for travelers seeking a blend of oceanfront relaxation and city exploration. Guests universally praise its exceptional location, directly by the sea and in close proximity to Cavancha Beach, the waterfront promenade and central Iquique. The stunning ocean views from rooms, the pool area and the restaurant provide a tranquil and scenic backdrop, enhanced by clean facilities and friendly, quality service.
The breakfast buffet is a highlight, receiving high marks for its variety, quality and fresh, plentiful options, complete with scenic sea views. The professional and accommodating staff further enhance guests' dining experiences. Dinner at the hotel is equally impressive with standout dishes like octopus, seafood salad and barbecue. Though pricey, the quality and variety ensure a satisfying dining experience, bolstered by the restaurant’s beautiful setup and views.
Rooms are spacious, comfortable and often come with large beds and spectacular ocean views from balconies, contributing to a pleasant stay. Cleanliness in rooms and common areas is generally good, although there are occasional lapses in maintenance and noise insulation. The daily cleaning service is efficient, ensuring guests enjoy tidy and well-kept accommodations.
The staff at Hotel Gavina Costa Mar is consistently highlighted for their kindness, attentiveness and professionalism, making interactions smooth and pleasant from check-in to overall service. This level of dedication from the staff significantly contributes to the guests’ positive experiences.
Wi-Fi connectivity, however, appears to be an area needing improvement with many guests reporting slow and unreliable service, especially outside rooms. The pool is frequently praised for its beauty and the relaxing seaside views, though occasional maintenance issues and closures have been noted.
The hotel’s proximity to Cavancha Beach offers guests stunning views and easy access to a relaxing beachside experience, though direct access to the beach from all hotel areas may not always be available. Parking options are convenient and secure, adding to the ease of stay for guests with vehicles.
Families find Hotel Gavina Costa Mar accommodating with kid-friendly amenities such as a nice pool and an entertainment room for children. The family-friendly atmosphere, combined with the attentive and welcoming staff, makes it an ideal destination for family vacations.
Overall, Hotel Gavina Costa Mar provides a generally enjoyable and memorable experience with its magnificent ocean views, spacious and comfortable rooms, commendable service and family-friendly amenities, despite some room for improvement in areas like Wi-Fi and maintenance.
Categories
The breakfast buffet is a highlight, receiving high marks for its variety, quality and fresh, plentiful options, complete with scenic sea views. The professional and accommodating staff further enhance guests' dining experiences. Dinner at the hotel is equally impressive with standout dishes like octopus, seafood salad and barbecue. Though pricey, the quality and variety ensure a satisfying dining experience, bolstered by the restaurant’s beautiful setup and views.
Rooms are spacious, comfortable and often come with large beds and spectacular ocean views from balconies, contributing to a pleasant stay. Cleanliness in rooms and common areas is generally good, although there are occasional lapses in maintenance and noise insulation. The daily cleaning service is efficient, ensuring guests enjoy tidy and well-kept accommodations.
The staff at Hotel Gavina Costa Mar is consistently highlighted for their kindness, attentiveness and professionalism, making interactions smooth and pleasant from check-in to overall service. This level of dedication from the staff significantly contributes to the guests’ positive experiences.
Wi-Fi connectivity, however, appears to be an area needing improvement with many guests reporting slow and unreliable service, especially outside rooms. The pool is frequently praised for its beauty and the relaxing seaside views, though occasional maintenance issues and closures have been noted.
The hotel’s proximity to Cavancha Beach offers guests stunning views and easy access to a relaxing beachside experience, though direct access to the beach from all hotel areas may not always be available. Parking options are convenient and secure, adding to the ease of stay for guests with vehicles.
Families find Hotel Gavina Costa Mar accommodating with kid-friendly amenities such as a nice pool and an entertainment room for children. The family-friendly atmosphere, combined with the attentive and welcoming staff, makes it an ideal destination for family vacations.
Overall, Hotel Gavina Costa Mar provides a generally enjoyable and memorable experience with its magnificent ocean views, spacious and comfortable rooms, commendable service and family-friendly amenities, despite some room for improvement in areas like Wi-Fi and maintenance.
Beachfront Hotel
The only 5 star hotel in town, Gavina Sens Iquique is minutes from the Casino of Iquique and the historic city center. Enjoy incredible ocean views and direct access to the waterfront promenade of Iquique.
Hotel near The Beach
Located right on Cavancha Beach, this hotel offers beachfront accommodations with sea views. It includes a swimming pool and restaurant with ocean views. The location and included buffet breakfast enhance the beach experience.
Hotel with Spa
This beachfront hotel features a swimming pool and spa facilities. The spa offers massages and other services for pampering. Guests can enjoy international cuisine at Terrazas del Mar and relax at the four bars/lounges and poolside bar. The sauna is available from Monday to Saturday.
Family Friendly Hotel
The hotel boasts an array of kid-friendly activities and amenities that make it a prime destination for family vacations. It has a nice pool, which is particularly popular among young swimmers. Family-oriented facilities include an entertainment room for kids, providing a safe and engaging environment for children.
Hotel with Swimming Pool
This hotel boasts spectacular ocean views and a swimming pool. It is praised for its good facilities and is within walking distance of beaches, cafes, and restaurants.
Infinity Pool Outdoor Pool
Business Hotel
This hotel features a well-equipped convention center and 14 meeting rooms that can accommodate up to 1,000 people. It offers flexible meeting rooms, state-of-the-art audiovisual equipment, and catering services. The hotel also provides accommodation and entertainment options for event attendees.
Hotel with Parking
Hotel Gavina Costa Mar offers free parking facilities on-site. This provides straightforward and cost-free parking for guests staying at the hotel.
Accessible Hotel
This hotel offers wheelchair accessibility and has an elevator.
5-Star Hotel
This is the only 5-star hotel in the Tarapacá region. It features an infinity pool, a convention center, and is located steps from Cavancha Beach. The suites have sea views, living rooms, separate bedrooms, and bathrooms with bathtubs.
Hotel with Outdoor Pool
Hotel Gavina Costa Mar is a beachfront hotel with an elegant infinity outdoor pool offering sea views. It is the only 5-star hotel in the Tarapacá region and is located directly on Cavancha Beach.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Infinity Pool
Guest Reviews
Hotel Gavina Costa Mar boasts an exceptional location, receiving strong praise from guests for its prime positioning right by the sea. Many visitors highlight the incredible ocean views from their rooms, the pool area and the restaurant, which add a tranquil and scenic backdrop to their stay. The proximity to Cavancha Beach, the waterfront promenade and the central areas of Iquique makes it a convenient base for exploring the city on foot or by taxi. The convenience of being close to various points of interest such as restaurants, pubs and historic streets further enhances the appeal of its location. In addition to the picturesque setting, guests commend the hotel's cleanliness, friendly staff and overall service quality. The beautiful views and strategic positioning make Hotel Gavina Costa Mar an ideal choice for those looking to enjoy both the beach and city amenities without the need for extensive travel.
Hotel Gavina Costa Mar consistently receives high praise for its breakfast offerings. Guests have described the breakfast as delicious, excellent and very good with many noting the variety and completeness of the buffet. The breakfast service is frequently commended for being well-curated and organized, featuring fresh and abundant options, including fruits, cereals and sweets. Additionally, many reviewers appreciate the scenic sea views from the breakfast area, which enhances their dining experience. The staff is often highlighted for being friendly, professional and accommodating, further adding to the positive breakfast experience.
While the majority of reviews are overwhelmingly positive, a few guests mentioned that the breakfast could offer more options, especially for those with dietary restrictions. However, these critiques are minor compared to the glowing comments about the food quality and variety. Overall, the breakfast at Hotel Gavina Costa Mar is a standout feature, contributing significantly to the guests' satisfaction and enjoyment of their stay.
Hotel Gavina Costa Mar impresses guests with its exceptional dining experiences. The octopus dinner, seafood salad and short rib barbecue receive high praise for their exquisite flavors and high quality. The restaurant, Terrazas del Mar, is described as excellent, featuring a privileged view that enhances the dining experience. Delicious pisco sours and a splendid menu add to the overall appeal.
While guests find the food to be generally very good, they also note that the restaurant is quite expensive. Despite the high prices, the quality of dishes remains remarkable with many guests complimenting the excellent and plentiful selection.
The dining facilities, especially the dining room with its wonderful view and nice setup, receive commendations for their ambiance. The service in the restaurant is frequently mentioned as top quality, particularly for breakfast, lunch and dinner.
However, some areas could use improvement. Issues mentioned include occasional slow service and a menu that some feel is limited and overpriced. Regardless, the general consensus is that the restaurant delivers a satisfying and pleasant dining experience, complemented by good menus and well-prepared dishes.
Hotel Gavina Costa Mar offers a mix of experiences regarding its rooms, but there are consistent highlights that guests appreciate. Many reviewers commend the hotel for its spacious and comfortable rooms, often featuring large beds and providing spectacular ocean views from balconies. The clean and well-decorated rooms contribute to a pleasant stay, along with the enjoyable sound of the sea and seabirds adding to the coastal charm.
The breakfast buffet receives high praise for its quality and variety and the ocean views from the dining area amplify the dining experience. Additionally, guests often note the attentive and friendly staff, which significantly enhances the overall atmosphere of the hotel.
However, some guests mention issues such as noise insulation from the windows, occasional maintenance problems in the bathrooms and instances of cleanliness that could use improvement. Despite these concerns, the majority of reviews highlight the beautiful views, good room conditions and overall satisfactory service.
Overall, while there are areas for improvement, particularly in terms of maintenance and noise control, Hotel Gavina Costa Mar provides a generally enjoyable stay with its magnificent ocean views, spacious rooms and commendable service.
At 'Hotel Gavina Costa Mar,' guests frequently highlight the comfort of the beds, often described as very comfortable, cozy and clean. Many visitors appreciated the spacious rooms furnished with comfortable bedding and extra-large beds, which contribute significantly to a restful night's sleep. Several reviews specifically mention the excellence of the beds, emphasizing their quality and how comfortable they were to sleep on.
However, not all experiences were perfect. A few guests found the mattresses either too hard or squeaky and there were occasional comments about beds needing renovation. Some noted that the beds were simply constructed by joining two singles, which was not ideal for everyone. Despite these minor issues, the general consensus leans toward a positive sleeping experience at the hotel, making it a viable choice for comfort-conscious travelers.
Hotel Gavina Costa Mar has received mixed reviews regarding its cleanliness with many guests praising the hotel for keeping rooms and facilities very clean, while others noted areas needing improvement. The hotel maintains a general standard of cleanliness with rooms being cleaned daily and many guests appreciating the spotless conditions and clean spaces. The pool area, in particular, is frequently highlighted for its cleanliness.
Reception service consistently receives high marks for being friendly and efficient, contributing to a positive overall experience. Guests frequently mentioned the prompt daily cleaning of rooms and facilities. However, some reviews indicate that external cleaning is less consistent with occasional reports of neglected maintenance, dirty bathrooms and other cleanliness issues that detract from the overall experience.
Certain areas were identified as problematic, including the floors and behind appliances, where dust and hairs were commonly found. There were also occasional reports of poor room cleaning and inadequate bathroom maintenance with some guests pointing out specific issues like dirty floors, cobwebs and even insects.
While many guests enjoyed the hotel's facilities and praised the high standard of cleanliness in many areas, there were noticeable lapses that suggest the hotel does not fully meet the cleanliness standards of a 5-star rating, appearing more like a 3/4-star property. The breakfast buffet received positive feedback for its variety and cleanliness, adding to the overall satisfaction of the stay for many visitors.
In summary, while Hotel Gavina Costa Mar generally maintains a good level of cleanliness and offers friendly service, there is room for improvement in certain areas to ensure a consistently high standard of hygiene throughout the property.
Hotel Gavina Costa Mar is frequently praised for its exemplary staff, who consistently demonstrate kindness, cordiality and attentiveness throughout the guest experience. The reception staff, in particular, are highlighted for their politeness and readiness to assist, making check-in and other front desk interactions smooth and pleasant. Guests repeatedly mention the friendliness and helpfulness of all hotel employees, from the bellboys to the cleaning crew and restaurant waiters, creating a welcoming and supportive atmosphere.
Staff at the hotel go above and beyond to exceed guest expectations, leaving a lasting impression with their professional demeanor and willingness to help with any request. This level of dedication is evident in the guests' positive feedback, emphasizing how the staff's genuine care and attention contribute significantly to the overall satisfaction with their stay.
Whether it's the warm smile of a crew member or the efficient handling of services, the staff's commitment to excellent service is a cornerstone of the hotel's appeal. Despite some occasional lapses in professionalism, the overwhelming consensus is that the staff's friendliness, attentiveness and proactive assistance are the defining features that make Hotel Gavina Costa Mar a highly recommended choice for travelers seeking a memorable and comfortable stay.
Hotel Gavina Costa Mar, located with picturesque coastal views, has garnered varying feedback on its Wi-Fi service from its guests. While the hotel provides wireless internet, many reviews indicate that the connectivity is slow and unreliable. The Wi-Fi generally works best within the rooms, although even there, it often struggles with a weak signal and may not exceed three bars. In common areas like the pool, the Wi-Fi frequently fails to work, leaving guests disconnected. Despite these technical challenges, guests can still enjoy other aspects of their stay with the hope that Wi-Fi services may improve in the future.
Hotel Gavina Costa Mar boasts a variety of positive features when it comes to its swimming pool, which is often described as beautiful, nice and spectacular. The pool's seaside location offers lovely and relaxing views, contributing to a serene ambiance that guests have particularly enjoyed. Many guests have appreciated the infinity pool, which provides an exquisite and refreshing experience. The pool area is spacious and well-structured, making it ideal for both relaxation and family fun, as children seem to love it. The poolside service is highly regarded for its excellence with friendly and well-trained staff attending to guests' needs.
However, there have been some negative aspects mentioned. Some reviews pointed out maintenance issues, such as occasional closures due to repairs, construction work or special events which limited its availability. There have also been remarks about the pool area not always being clean, which detracted from the overall experience for some visitors. Despite these issues, the pool itself is frequently praised for its size, comfort and the spectacular views it offers, making it a standout feature of the hotel for many who stay there.
Situated alongside the picturesque Cavancha beach, Hotel Gavina Costa Mar offers guests stunning views of the Pacific Ocean. The hotel's prime location on a cliff provides easy access to a relaxing seaside experience, allowing visitors to walk directly into the beach area or take a short stroll to the historic old town. Many guests have praised the comfort and convenience of being so close to the water, noting the beautiful beach views from their rooms and the lovely ambiance around the pool area. The beachfront hotel is highly regarded for its excellent proximity to the sea with some parts of the hotel, including the buffet, offering fantastic ocean vistas. Despite the overwhelming positivity, a few have mentioned that there is no direct beach access from certain spots, yet the overall sentiment highlights the ease and enjoyment of staying right by the beach.
Hotel Gavina Costa Mar offers a variety of parking options that are generally well-received by guests. Many appreciated the convenience of parking available right in front of the hotel and the ample, secure spaces provided. The parking lot is private and some reviews highlight the good security measures, including the presence of a security guard. Complimentary parking and the availability of private garages add to the overall positive experience, making it easy for visitors to find a spot for their vehicle.
However, there were a few mentions of parking coordination issues and instances where parking was insufficient or the lot was too small. Some guests noted that the parking space wasn't exclusively dedicated to hotel guests and mentioned a lack of security in a few cases. Despite these minor drawbacks, most guests found the parking facilities to be convenient and well-managed.
Hotel Gavina Costa Mar boasts an array of kid-friendly activities and amenities that make it a prime destination for family vacations. The hotel is praised for its nice pool, which is particularly popular among young swimmers. Family-oriented facilities include an entertainment room for kids, providing a safe and engaging environment for children. The hotel's attention to the needs of young guests is notable with an attentive children service that ensures a pleasant stay for all family members.
Guests frequently highlight the hotel's family-friendly atmosphere and overall coziness. It is recommended for family vacations with several reviews mentioning the suitability of the hotel for rest and relaxation with young children. Additionally, the location is convenient, situated near city amenities while also offering beautiful ocean views.
Rooms are described as simple but pleasant with facilities that cater well to families. The hotel staff is also commended, particularly the young girls who are accommodating and welcoming to families. Event participation for guests enhances the communal and friendly vibe.
Despite minor issues such as noise, the overarching sentiment remains positive, making Hotel Gavina Costa Mar an ideal choice for a fun and safe family getaway.
Hotel Gavina Costa Mar presents itself as a five-star establishment; however, reviews indicate a significant gap between its claims and the reality experienced by guests. The general sentiment is that while it commands five-star prices, the service and facilities fall short of such a rating.
Guests have noted that the hotel's infrastructure, particularly the bathrooms, is decent, but many other aspects do not meet the expectations associated with a five-star classification. Several reviews mention issues with the maintenance and service quality, such as non-heated pools, only one elevator being operational and the absence of sensor buttons for doors. Additionally, concerns were raised about some reception staff being unhelpful or unfriendly, further detracting from the expected high-level hospitality.
While the breakfast buffet and some honorable mentions, like the bathroom facilities, received positive remarks, the overall consensus was that the hotel does not live up to the standards of a five-star experience. Many stated that it felt closer to a three or four-star hotel with missing amenities like complimentary water and unclear charges for optional services adding to the disappointment.
Price to quality ratio was another point of contention with many guests feeling that the high cost was not justified by the level of service and facilities provided. In summary, while Hotel Gavina Costa Mar has potential, it needs significant improvements to truly deliver on its five-star promise.
The Hotel Gavina Costa Mar is recognized as a convenient choice for business travelers, offering a range of amenities geared towards work-related needs. Its well-designed and strategically located premises make it ideal for business trips. Guests found the internet to be reliable, adding to its suitability for work purposes. However, it seems the business facilities received mixed reviews with the business center described as average and not always fitting the bill for more demanding business activities like video conferences or meetings. There’s room for improvement in aligning services with the needs of professionals, such as adjusting breakfast hours to accommodate early schedules. Nonetheless, the hotel’s overall comfort and service are well-regarded for both leisure and business stays, making it a recommended option for work travel.
Hotel Gavina Costa Mar receives mixed feedback regarding its accessibility for guests with disabilities. On the positive side, the hotel staff appears accommodating for mobility purposes, even offering to lend a wheelchair to those in need. Additionally, the elevators are accessible from all floors and the location provides lovely views that can be enjoyed by everyone, including those with reduced mobility. Guests report that the property is accessible to those with disabilities with some noting that it is generally easy for people with reduced mobility to navigate. However, there are significant areas for improvement. Some rooms are not accessible and the facilities are described as only partially accessible. Furthermore, there are comments suggesting a lack of sufficient accessible features and inadequate attention to accessibility training and recommendations. Overall, while the hotel provides some accommodations, it could enhance its accessibility features to better serve guests with disabilities.
The infinity pool at Hotel Gavina Costa Mar is a major highlight for guests, consistently described as beautiful and offering stunning ocean views. The pool is noted for its luxurious design, including a combination of sun loungers and synthetic grass at its edge, creating a comfortable and clean environment. Overlooking the sea, this large and inviting infinity pool is perfect for relaxation. However, some guests suggest replenishing the water towels more frequently to enhance the overall experience further.
Hotel Gavina Costa Mar boasts a very large and beautifully designed outdoor pool area that is both clean and inviting. Guests have enjoyed spending time by the pool, appreciating its spacious layout and the beautiful view it offers. The pool is consistently described as gorgeous and amazing, contributing significantly to the overall ambiance of the hotel. While there were minor issues like a lack of towels and some maintenance activities, the overall experience around the pool has been highly positive. The luxurious ground double rooms with access to the swimming pool add an extra touch of comfort and convenience for guests. Pool service is also available, enhancing the relaxation and enjoyment of the pool area.
Hotel Gavina Costa Mar presents itself as a suitable option for honeymooners seeking a romantic atmosphere and a weekend escape. Guests frequently highlight the hotel as ideal for a honeymoon, mentioning the attractive Honeymoon suite, which is nicely furnished and the high-class Everest double room. The establishment is recognized as a perfect romantic getaway, contributing to a sense of total disconnection that many couples appreciate. While some reviews suggest that the hotel could improve in certain aspects and there are preferences for other locations, Hotel Gavina Costa Mar still manages to provide complementary details that cater well to honeymooners, making it a notable choice for a romantic destination.
Hotel Gavina Costa Mar offers a blend of luxurious amenities and a prime location, making it the best hotel in the area. Visitors appreciate the hotel's luxurious facilities, sophisticated atmosphere and beautifully cleaned rooms. The Hamilton suite with its Greek sea view, stands out for its spaciousness and elegance. The events organized by the hotel receive praise for their meticulous planning and execution.
However, some guests feel that the hotel falls short of a true 5-star experience despite charging premium rates. The consensus is that while it exudes a luxurious vibe, it lacks the finer details and quality expected at such a price point. The food, though expensive, adds to the overall sense of opulence. While the hotel meets the standards of the 'Gavina' brand, some patrons anticipate more substantial luxury commensurate with the high price tag. Although the hotel doesn't fully deliver the expected 5-star quality, its location and certain luxurious aspects still make it a charming option for many.
Situated majestically along the coast, Hotel Gavina Costa Mar emerges as a dream destination perfect for couples seeking a romantic escapade. Its tranquil and romantic ambiance sets the stage for cherished moments, whether it's celebrating an anniversary, honeymoon or simply a cozy getaway.
Many guests speak fondly of the beautiful day shared with their partners, bolstered by an environment tailored for love and relaxation. The rooms, adorned with romantic decor, offer intimate lighting and clean bathtubs, enhanced by luxurious bath salts. Some enjoyed spending hours unwinding, watching the waves break and soaking in the stunning sunsets that frame the horizon.
The hotel's attention to detail extends to a thoughtful massage area, perfect for couples seeking to unwind. The restaurant, bolstered by attentive staff like Roxana, adds an extra layer of care to the romantic stay. While some guests noted that room renovations could enhance the experience further, the overall sentiment revolves around the hotel's ability to craft unforgettable romantic moments. Ideal for weddings, anniversaries or spontaneous romantic evenings, Hotel Gavina Costa Mar remains a beloved choice for celebrating love.
Hotel Gavina Costa Mar offers guests a remarkable beachfront experience. Located right on the coast, the hotel provides easy access to the beach, allowing visitors to walk directly into the beachfront from their rooms. It's close to everything, making it an ideal spot for beach lovers who enjoy convenience combined with scenic beauty.
Guests particularly appreciate the incredible views, whether it's the beach, sea or the stunning infinity pool with the ocean as a backdrop. Many have highlighted the magnificent location on a rocky shore, offering splendid sea views right from their windows.
The hotel is by the waterfront, literally on the edge of the sea, making it an exquisite place to stay. Its prime position right next to the sea ensures that guests can't get any closer to the ocean, providing an unforgettable seaside experience.
Location Show Map
Location
Breakfast
While the majority of reviews are overwhelmingly positive, a few guests mentioned that the breakfast could offer more options, especially for those with dietary restrictions. However, these critiques are minor compared to the glowing comments about the food quality and variety. Overall, the breakfast at Hotel Gavina Costa Mar is a standout feature, contributing significantly to the guests' satisfaction and enjoyment of their stay.
Dinner
While guests find the food to be generally very good, they also note that the restaurant is quite expensive. Despite the high prices, the quality of dishes remains remarkable with many guests complimenting the excellent and plentiful selection.
The dining facilities, especially the dining room with its wonderful view and nice setup, receive commendations for their ambiance. The service in the restaurant is frequently mentioned as top quality, particularly for breakfast, lunch and dinner.
However, some areas could use improvement. Issues mentioned include occasional slow service and a menu that some feel is limited and overpriced. Regardless, the general consensus is that the restaurant delivers a satisfying and pleasant dining experience, complemented by good menus and well-prepared dishes.
Rooms
The breakfast buffet receives high praise for its quality and variety and the ocean views from the dining area amplify the dining experience. Additionally, guests often note the attentive and friendly staff, which significantly enhances the overall atmosphere of the hotel.
However, some guests mention issues such as noise insulation from the windows, occasional maintenance problems in the bathrooms and instances of cleanliness that could use improvement. Despite these concerns, the majority of reviews highlight the beautiful views, good room conditions and overall satisfactory service.
Overall, while there are areas for improvement, particularly in terms of maintenance and noise control, Hotel Gavina Costa Mar provides a generally enjoyable stay with its magnificent ocean views, spacious rooms and commendable service.
Beds
However, not all experiences were perfect. A few guests found the mattresses either too hard or squeaky and there were occasional comments about beds needing renovation. Some noted that the beds were simply constructed by joining two singles, which was not ideal for everyone. Despite these minor issues, the general consensus leans toward a positive sleeping experience at the hotel, making it a viable choice for comfort-conscious travelers.
Cleanliness
Reception service consistently receives high marks for being friendly and efficient, contributing to a positive overall experience. Guests frequently mentioned the prompt daily cleaning of rooms and facilities. However, some reviews indicate that external cleaning is less consistent with occasional reports of neglected maintenance, dirty bathrooms and other cleanliness issues that detract from the overall experience.
Certain areas were identified as problematic, including the floors and behind appliances, where dust and hairs were commonly found. There were also occasional reports of poor room cleaning and inadequate bathroom maintenance with some guests pointing out specific issues like dirty floors, cobwebs and even insects.
While many guests enjoyed the hotel's facilities and praised the high standard of cleanliness in many areas, there were noticeable lapses that suggest the hotel does not fully meet the cleanliness standards of a 5-star rating, appearing more like a 3/4-star property. The breakfast buffet received positive feedback for its variety and cleanliness, adding to the overall satisfaction of the stay for many visitors.
In summary, while Hotel Gavina Costa Mar generally maintains a good level of cleanliness and offers friendly service, there is room for improvement in certain areas to ensure a consistently high standard of hygiene throughout the property.
Staff
Staff at the hotel go above and beyond to exceed guest expectations, leaving a lasting impression with their professional demeanor and willingness to help with any request. This level of dedication is evident in the guests' positive feedback, emphasizing how the staff's genuine care and attention contribute significantly to the overall satisfaction with their stay.
Whether it's the warm smile of a crew member or the efficient handling of services, the staff's commitment to excellent service is a cornerstone of the hotel's appeal. Despite some occasional lapses in professionalism, the overwhelming consensus is that the staff's friendliness, attentiveness and proactive assistance are the defining features that make Hotel Gavina Costa Mar a highly recommended choice for travelers seeking a memorable and comfortable stay.
Wi-Fi
Pool
However, there have been some negative aspects mentioned. Some reviews pointed out maintenance issues, such as occasional closures due to repairs, construction work or special events which limited its availability. There have also been remarks about the pool area not always being clean, which detracted from the overall experience for some visitors. Despite these issues, the pool itself is frequently praised for its size, comfort and the spectacular views it offers, making it a standout feature of the hotel for many who stay there.
Beach
Parking
However, there were a few mentions of parking coordination issues and instances where parking was insufficient or the lot was too small. Some guests noted that the parking space wasn't exclusively dedicated to hotel guests and mentioned a lack of security in a few cases. Despite these minor drawbacks, most guests found the parking facilities to be convenient and well-managed.
Family
Guests frequently highlight the hotel's family-friendly atmosphere and overall coziness. It is recommended for family vacations with several reviews mentioning the suitability of the hotel for rest and relaxation with young children. Additionally, the location is convenient, situated near city amenities while also offering beautiful ocean views.
Rooms are described as simple but pleasant with facilities that cater well to families. The hotel staff is also commended, particularly the young girls who are accommodating and welcoming to families. Event participation for guests enhances the communal and friendly vibe.
Despite minor issues such as noise, the overarching sentiment remains positive, making Hotel Gavina Costa Mar an ideal choice for a fun and safe family getaway.
5 Star
Guests have noted that the hotel's infrastructure, particularly the bathrooms, is decent, but many other aspects do not meet the expectations associated with a five-star classification. Several reviews mention issues with the maintenance and service quality, such as non-heated pools, only one elevator being operational and the absence of sensor buttons for doors. Additionally, concerns were raised about some reception staff being unhelpful or unfriendly, further detracting from the expected high-level hospitality.
While the breakfast buffet and some honorable mentions, like the bathroom facilities, received positive remarks, the overall consensus was that the hotel does not live up to the standards of a five-star experience. Many stated that it felt closer to a three or four-star hotel with missing amenities like complimentary water and unclear charges for optional services adding to the disappointment.
Price to quality ratio was another point of contention with many guests feeling that the high cost was not justified by the level of service and facilities provided. In summary, while Hotel Gavina Costa Mar has potential, it needs significant improvements to truly deliver on its five-star promise.
Business
Accessible
Infinity Pool
Outdoor Pool
Honeymoon
Luxury
However, some guests feel that the hotel falls short of a true 5-star experience despite charging premium rates. The consensus is that while it exudes a luxurious vibe, it lacks the finer details and quality expected at such a price point. The food, though expensive, adds to the overall sense of opulence. While the hotel meets the standards of the 'Gavina' brand, some patrons anticipate more substantial luxury commensurate with the high price tag. Although the hotel doesn't fully deliver the expected 5-star quality, its location and certain luxurious aspects still make it a charming option for many.
Romantic
Many guests speak fondly of the beautiful day shared with their partners, bolstered by an environment tailored for love and relaxation. The rooms, adorned with romantic decor, offer intimate lighting and clean bathtubs, enhanced by luxurious bath salts. Some enjoyed spending hours unwinding, watching the waves break and soaking in the stunning sunsets that frame the horizon.
The hotel's attention to detail extends to a thoughtful massage area, perfect for couples seeking to unwind. The restaurant, bolstered by attentive staff like Roxana, adds an extra layer of care to the romantic stay. While some guests noted that room renovations could enhance the experience further, the overall sentiment revolves around the hotel's ability to craft unforgettable romantic moments. Ideal for weddings, anniversaries or spontaneous romantic evenings, Hotel Gavina Costa Mar remains a beloved choice for celebrating love.
Beachfront
Guests particularly appreciate the incredible views, whether it's the beach, sea or the stunning infinity pool with the ocean as a backdrop. Many have highlighted the magnificent location on a rocky shore, offering splendid sea views right from their windows.
The hotel is by the waterfront, literally on the edge of the sea, making it an exquisite place to stay. Its prime position right next to the sea ensures that guests can't get any closer to the ocean, providing an unforgettable seaside experience.
Yes, Hotel Gavina Costa Mar has pool(s) that belong to one or more of the following categories: Infinity Pool, Outdoor Pool.
Yes, a spa is available at Hotel Gavina Costa Mar.
No, Hotel Gavina Costa Mar doesn't allow dogs.
Yes, parking facilities are available at Hotel Gavina Costa Mar.
No, Hotel Gavina Costa Mar doesn't have a gym.
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