Holiday Inn Express Inverness by IHG
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Summary of reviewsThe Holiday Inn Express Inverness by IHG is highly praised for its strategic location and overall convenience. It offers easy access to major highways, making it ideal for travelers with cars, and is near a retail park with a variety of shops and dining options. Though not in the city center, it compensates with efficient transport links to popular attractions such as Loch Ness. The hotel's quiet surroundings and ample free parking are significant benefits. The welcoming staff and dog-friendly policy further enhance the experience for guests.
Breakfast at the hotel is largely appreciated for its variety and inclusion with the room rate. The buffet offers numerous choices that satisfy most guests, although some suggest improvements in vegetarian and vegan options. The restaurant offers mixed reviews for dinner, but the nearby Snow Goose Inn provides an appealing alternative when needed.
Rooms stand out for their cleanliness and comfort, featuring cozy beds and essential amenities. While there are variances in room size, the majority are conducive to restful stays. Bathrooms are functional, although modernization would be welcomed. Cleanliness across the board, including public spaces, is consistently noted, contributing to the comfortable ambiance.
Staff are frequently lauded for their friendliness and professionalism, playing a key role in the positive guest experience. The efficient and helpful reception team is a particular highlight, providing excellent service and local insights.
Free WiFi is available throughout, generally offering good connectivity despite occasional signal issues in some rooms. Family accommodation caters well to guests traveling with children and pets. However, room space can be limited for larger families, and there is some noise disruption associated with neighboring young families.
The beds receive mostly positive feedback for comfort, although opinions on mattress firmness vary. Parking facilities are commended for their spaciousness and security, adding convenience for guests on road trips or exploring the Inverness area.
Overall, the Holiday Inn Express Inverness by IHG delivers reliable and comfortable accommodation ideal for both leisure and business travelers. It offers value for money with its pleasant service, practical amenities, and strategic location, making it a solid choice for those visiting Inverness.
Categories
Breakfast at the hotel is largely appreciated for its variety and inclusion with the room rate. The buffet offers numerous choices that satisfy most guests, although some suggest improvements in vegetarian and vegan options. The restaurant offers mixed reviews for dinner, but the nearby Snow Goose Inn provides an appealing alternative when needed.
Rooms stand out for their cleanliness and comfort, featuring cozy beds and essential amenities. While there are variances in room size, the majority are conducive to restful stays. Bathrooms are functional, although modernization would be welcomed. Cleanliness across the board, including public spaces, is consistently noted, contributing to the comfortable ambiance.
Staff are frequently lauded for their friendliness and professionalism, playing a key role in the positive guest experience. The efficient and helpful reception team is a particular highlight, providing excellent service and local insights.
Free WiFi is available throughout, generally offering good connectivity despite occasional signal issues in some rooms. Family accommodation caters well to guests traveling with children and pets. However, room space can be limited for larger families, and there is some noise disruption associated with neighboring young families.
The beds receive mostly positive feedback for comfort, although opinions on mattress firmness vary. Parking facilities are commended for their spaciousness and security, adding convenience for guests on road trips or exploring the Inverness area.
Overall, the Holiday Inn Express Inverness by IHG delivers reliable and comfortable accommodation ideal for both leisure and business travelers. It offers value for money with its pleasant service, practical amenities, and strategic location, making it a solid choice for those visiting Inverness.
Dog Friendly Hotel
This hotel is dog-friendly.
Business Hotel
As part of the IHG group, the Holiday Inn Express in Inverness is expected to offer standardized business amenities and services. These may include meeting spaces, business services, and comfortable accommodations suitable for work and relaxation.
Hotel with Parking
The Holiday Inn Express provides complimentary on-site parking. It’s strategically located, offering easy access to key attractions while ensuring hassle-free parking for guests.
3-Star Hotel
This hotel offers reliable accommodations with complimentary breakfast. The Holiday Inn Express Inverness provides essential amenities for a comfortable and convenient stay, making it a practical choice for value-conscious travelers.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Accessible Hotel
Guest Reviews
The 'Holiday Inn Express Inverness by IHG' is favorably situated for travelers who appreciate accessibility and convenience. It's ideally positioned near major highways and within reach of Inverness, making it a strong choice for those traveling by car. The hotel's proximity to a retail park ensures guests have access to a range of shops, restaurants, and amenities within walking distance. It is particularly noted for having ample free parking, which is highly appreciated by guests.
The location proves to be an excellent base for exploring Inverness and the Highlands, with the city center within a short drive or bus ride. While some guests noted that the hotel is not in the heart of the city, the ease of access via car or public transport to main attractions, such as Loch Ness, makes up for this.
The hotel is also close to an array of dining options and shopping facilities, including a large Tesco and other stores, ensuring convenience for short stays. The location is described as quiet despite its proximity to major roads, offering a peaceful environment for a restful stay. Additionally, the friendly and helpful staff, clean and comfortable rooms, and the hotel's dog-friendly policy contribute positively to the overall guest experience.
Holiday Inn Express Inverness by IHG showcases a largely positive breakfast experience, appreciated by guests for its variety and value. The breakfast buffet offers a broad selection of both hot and cold options, which many guests find delicious and satisfying. Particularly praised is the inclusion of breakfast in the room rate, making it a standout feature compared to other hotel chains. The buffet style allows for an all-you-can-eat experience, ensuring guests leave satisfied. The hotel also caters to dietary needs with some gluten-free options available. While the coffee and drink selection receive mixed reviews, the majority of visitors find it decent. Guests frequently commend the friendly and attentive staff who maintain the dining area diligently. However, some critiques include limited vegetarian and vegan options, overcrowding at peak times, and occasional issues with food replenishment. Despite these minor drawbacks, the breakfast is considered a good start to the day by most.
Travelers staying at the Holiday Inn Express Inverness by IHG have experienced a mix of dining options with varying degrees of satisfaction. Although some guests found the evening meals on offer to be better than those at other Holiday Inn Express locations, others were less impressed, describing the menu as limited or mediocre. Occasional issues, such as a broken freezer or staff shortages, have led to the hotel's restaurant being unavailable for dinner, prompting guests to seek alternatives.
Fortunately, the neighboring Snow Goose Inn comes highly recommended, offering a pleasant dining experience with excellent food and drinks. Visitors have appreciated its cozy atmosphere and affordable prices, making it a worthy alternative when the hotel's dining facilities are not operational.
In summary, while the hotel itself may not always provide evening meals, the nearby dining options redeem the overall experience for guests seeking dinner in the area.
Holiday Inn Express Inverness by IHG receives high praise for its cleanliness and comfort across its guest reviews. The rooms are consistently described as very clean, tidy, and equipped with essentials, making them suitable for both short and extended stays. Guests appreciate the comfortable beds, which contribute to a restful night's sleep, and the friendly, helpful staff enhance the overall experience.
The rooms vary in size, with some being spacious and others notably smaller, especially when accommodating families of four. While most rooms are comfortable, some guests noted that additional space or updated décor would be beneficial. Certain amenities such as air conditioning are missing, with some rooms tending to be quite warm or too cold, depending on the season.
Bathrooms are generally clean and functional, though some reviews suggest they could use modernization. The lack of air conditioning and some outdated elements were points of criticism. Despite these minor drawbacks, the hotel's location and the inclusion of a good breakfast represent added value for visitors. Overall, the hotel is regarded as a well-maintained and comfortable place for travelers seeking basic yet reliable accommodation.
Holiday Inn Express Inverness by IHG has received mixed feedback regarding the beds, but with a predominance of positive comments about comfort. Many guests appreciated the comfortable and clean rooms, noting the beds as extremely comfy and soft. Spacious beds and excellent duvets contributed to a restful sleep for a number of visitors. The pillows, while not universally praised, generally complemented the sleeping experience.
On the other hand, there were several remarks about mattresses being either too hard or too soft, highlighting the subjective nature of comfort. The sofa beds, in particular, drew more criticism, often described as uncomfortable and unsuitable for certain age groups. Some beds were noted as small or outdated, with suggestions for larger or king-sized replacements.
Overall, while the standard beds received praise for comfort, certain aspects like size and firmness varied in guest satisfaction, depending on individual preferences.
The Holiday Inn Express Inverness by IHG consistently impresses guests with its high standard of cleanliness and attentive service. Many reviews highlight that both rooms and public spaces in the hotel are impeccably clean, making it a comfortable place for travelers to stay. Visitors appreciate the spacious, spotless accommodations and frequently mention the pleasant and cozy atmosphere, complemented by comfortable beds and well-maintained facilities.
The staff at this hotel receives numerous praises for being friendly, welcoming, and professional, further enhancing the overall positive experience for guests. Despite some occasional discrepancies regarding cleanliness in certain areas, most guests find their rooms and bathrooms to be well-kept and fully stocked with amenities, such as tea, coffee, and soap.
The location of the hotel is also highlighted as a beneficial feature, providing easy access for travelers at the start of road trips or exploring the surrounding area. Overall, the combination of cleanliness, comfort, and amiable staff makes the Holiday Inn Express Inverness a recommendable choice for guests seeking reliable accommodation in a great location.
The Holiday Inn Express Inverness by IHG consistently delivers an impressive level of service, largely attributed to its remarkable staff. Guests frequently praise the hotel's personnel for being friendly, helpful, and professional, emphasizing their welcoming and attentive nature. The team, including standouts like Judith, Karen, Valentina, Richard, and Nicola, consistently goes above and beyond, contributing significantly to positive guest experiences. The reception staff are often highlighted for their efficiency, politeness, and ability to provide useful local information. Many reviews underscore the staff’s dedication to making guests feel comfortable and accommodated, whether through assisting with luggage left behind or simply greeting guests with a genuine smile. Despite occasional busy moments, the staff's commitment to exceptional hospitality shines through, making them a memorable part of guests' stays.
The Holiday Inn Express Inverness by IHG offers a generally positive WiFi experience for its guests, with many reviewers highlighting the excellent and impeccable connectivity throughout the hotel. For those who value internet access during their travels, the free WiFi is a notable perk. However, some guests have reported challenges in connecting, especially in the rooms, where the signal can be inconsistent and may only work reliably in certain areas like the lobby or near a window. While the WiFi supports typical online activities, large downloads may present some difficulty. Overall, the internet connection is deemed good, offering an efficient and free service for most guests, despite occasional issues.
The Holiday Inn Express Inverness by IHG receives positive reviews for its parking facilities, making it a convenient choice for travelers with vehicles. Guests consistently praise the hotel for its extensive and secure free parking options, with a spacious car park located right in front of the premises. The ample parking space is a significant draw, accommodating guests with ease and adding to the overall value for money. Accessibility is another highlighted feature, as the hotel is located just off the main road and close to key amenities such as supermarkets and restaurants, making trips to and from the hotel straightforward. The hotel’s location is not only easy to find but also offers easy access to the city center and nearby retail parks, enhancing its appeal for those on round trips. Plentiful parking availability is a recurring theme, ensuring that guests never struggle to find a space, and contributing to a stress-free stay.
Holiday Inn Express Inverness by IHG caters well to families traveling with children, offering a family-friendly atmosphere and a convenient location. Guests appreciated the family rooms, which although clean and cozy, are often described as being on the smaller side for families of four, especially with older children. While the double bed and sofa bed configuration suits families of three, the setup can be cramped for larger families. Despite the room size, the hotel provides a comfortable stay with attentive, courteous staff who are particularly good with kids. The breakfast offers a variety of choices suitable for children, and the ability to dine at any time by bringing food from outside is a welcome feature.
For those traveling with pets, the hotel is notably dog-friendly, with guests lauding both the pet-friendly policy and the serene surrounding area, ideal for short dog walks. However, some reviews mention noise as a potential issue, especially with young families staying nearby, and the location is not ideal for walking to local attractions like the football stadium.
On the whole, the hotel provides good value for money as an economical option for families and pet owners seeking a comfortable and convenient stay near Inverness. The proximity to nearby amenities such as dining venues and a cinema adds to its appeal as a base for family outings in the area.
Holiday Inn Express Inverness by IHG offers travelers a reliable and comfortable stay, situated conveniently for those looking to explore the local area. The hotel is appreciated for its good value for money, making it a smart choice for both business trips and short stays. Guests find the hotel to be clean and warm, with rooms that are nice and spacious, although some mention a slight lack of natural light and the rooms can feel a bit cramped.
The hotel is noted for having attentive and friendly staff who contribute positively to the guest experience. Breakfast receives mixed reviews; some guests feel it is a good choice while others expected more variety for the price. Pricing is a common point of contention, with some guests feeling that the cost is more in line with higher-rated hotels and could be considered overpriced compared to similar accommodations in other locations. Nonetheless, the combination of good service and practical amenities ensures a pleasant stay for most, aligning with expectations for a standard hotel offering basic yet essential comforts.
Holiday Inn Express Inverness by IHG is an appealing choice for business travelers seeking functionality and convenience. Ideal for short stays, this hotel offers decent facilities that cater to the needs of professionals. Located near a business park and with excellent bus connections to the city center, it provides a strategic position for those on work-related visits. Guests appreciate the value for money it offers, complemented by the availability of snacks 24/7 and meal options.
While some interactions with receptionists could be improved, the overall service remains efficient and welcoming. The hotel is notably recommended by British Airways, which underscores its suitability for business clientele. Rooms feature practical amenities such as good TVs, nice worktops for laptops, and a desk area with an iron and ironing table, making it a favorable choice for business trips to Inverness. However, guests sometimes express a desire for more spacious accommodations, especially in rooms meant for four.
Overall, Holiday Inn Express Inverness proves to be a chosen venue for business travelers looking for superb service and convenience, making it a reliable option for an overnight business trip or a short work stay.
Holiday Inn Express Inverness by IHG receives praise for its accessibility features, making it a solid choice for travelers with disabilities. Guests highlight the availability of accessible rooms, including spacious twin rooms equipped with the essentials such as toiletries and hairdryers. The rooms with disability access often come with larger ensuites and functional amenities that cater to the needs of wheelchair users and travelers with mobility issues. The hotel boasts ample parking, although some noted a need for more disabled spaces. The location is favorable, being easily accessible by car and foot, with proximity to shopping areas and dining options. Guests commend the helpful staff who are willing to accommodate requests, such as providing wheelchair-accessible rooms for elderly guests. Overall, the hotel offers good accessibility at a competitive price point.
Holiday Inn Express Inverness by IHG has established itself as a haven for dog owners seeking accommodation that warmly embraces their four-legged companions. The hotel is praised for its genuine welcome extended to dogs, evident through the positive approach of staff towards canine guests. Pet owners appreciate the dedicated dog-friendly rooms and accommodations, which contribute to an overall pleasant experience for both humans and dogs alike.
The ground floor access near the entrance is particularly appreciated by those traveling with dogs, offering convenience for outings. Dogs are generally accepted throughout the hotel premises, including the bar area during the evening, and are even welcome at breakfast time in the restaurant. The quiet surroundings of the hotel serve as an ideal backdrop for short dog walks, making it an appealing choice for those who prioritize their pet's comfort and activity.
While the hotel provides a commendable pet-friendly option at a reasonable price, the £25 charge for a dog's overnight stay is noted by some guests. Despite this, the accommodation is considered to offer good value for money, with many pet owners expressing intentions to return for future visits.
Overall, the combination of friendly staff, convenient facilities, and open acceptance of dogs ensures this hotel remains a favored choice among pet owners. With thoughtful touches like providing dog biscuits at check-in, it’s evident that the hotel aims to treat dogs as part of the family, creating a comfortable and welcoming environment for all.
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Location
The location proves to be an excellent base for exploring Inverness and the Highlands, with the city center within a short drive or bus ride. While some guests noted that the hotel is not in the heart of the city, the ease of access via car or public transport to main attractions, such as Loch Ness, makes up for this.
The hotel is also close to an array of dining options and shopping facilities, including a large Tesco and other stores, ensuring convenience for short stays. The location is described as quiet despite its proximity to major roads, offering a peaceful environment for a restful stay. Additionally, the friendly and helpful staff, clean and comfortable rooms, and the hotel's dog-friendly policy contribute positively to the overall guest experience.
Breakfast
Dinner
Fortunately, the neighboring Snow Goose Inn comes highly recommended, offering a pleasant dining experience with excellent food and drinks. Visitors have appreciated its cozy atmosphere and affordable prices, making it a worthy alternative when the hotel's dining facilities are not operational.
In summary, while the hotel itself may not always provide evening meals, the nearby dining options redeem the overall experience for guests seeking dinner in the area.
Rooms
The rooms vary in size, with some being spacious and others notably smaller, especially when accommodating families of four. While most rooms are comfortable, some guests noted that additional space or updated décor would be beneficial. Certain amenities such as air conditioning are missing, with some rooms tending to be quite warm or too cold, depending on the season.
Bathrooms are generally clean and functional, though some reviews suggest they could use modernization. The lack of air conditioning and some outdated elements were points of criticism. Despite these minor drawbacks, the hotel's location and the inclusion of a good breakfast represent added value for visitors. Overall, the hotel is regarded as a well-maintained and comfortable place for travelers seeking basic yet reliable accommodation.
Beds
On the other hand, there were several remarks about mattresses being either too hard or too soft, highlighting the subjective nature of comfort. The sofa beds, in particular, drew more criticism, often described as uncomfortable and unsuitable for certain age groups. Some beds were noted as small or outdated, with suggestions for larger or king-sized replacements.
Overall, while the standard beds received praise for comfort, certain aspects like size and firmness varied in guest satisfaction, depending on individual preferences.
Cleanliness
The staff at this hotel receives numerous praises for being friendly, welcoming, and professional, further enhancing the overall positive experience for guests. Despite some occasional discrepancies regarding cleanliness in certain areas, most guests find their rooms and bathrooms to be well-kept and fully stocked with amenities, such as tea, coffee, and soap.
The location of the hotel is also highlighted as a beneficial feature, providing easy access for travelers at the start of road trips or exploring the surrounding area. Overall, the combination of cleanliness, comfort, and amiable staff makes the Holiday Inn Express Inverness a recommendable choice for guests seeking reliable accommodation in a great location.
Staff
Wi-Fi
Parking
Family
For those traveling with pets, the hotel is notably dog-friendly, with guests lauding both the pet-friendly policy and the serene surrounding area, ideal for short dog walks. However, some reviews mention noise as a potential issue, especially with young families staying nearby, and the location is not ideal for walking to local attractions like the football stadium.
On the whole, the hotel provides good value for money as an economical option for families and pet owners seeking a comfortable and convenient stay near Inverness. The proximity to nearby amenities such as dining venues and a cinema adds to its appeal as a base for family outings in the area.
3 Star
The hotel is noted for having attentive and friendly staff who contribute positively to the guest experience. Breakfast receives mixed reviews; some guests feel it is a good choice while others expected more variety for the price. Pricing is a common point of contention, with some guests feeling that the cost is more in line with higher-rated hotels and could be considered overpriced compared to similar accommodations in other locations. Nonetheless, the combination of good service and practical amenities ensures a pleasant stay for most, aligning with expectations for a standard hotel offering basic yet essential comforts.
Business
While some interactions with receptionists could be improved, the overall service remains efficient and welcoming. The hotel is notably recommended by British Airways, which underscores its suitability for business clientele. Rooms feature practical amenities such as good TVs, nice worktops for laptops, and a desk area with an iron and ironing table, making it a favorable choice for business trips to Inverness. However, guests sometimes express a desire for more spacious accommodations, especially in rooms meant for four.
Overall, Holiday Inn Express Inverness proves to be a chosen venue for business travelers looking for superb service and convenience, making it a reliable option for an overnight business trip or a short work stay.
Accessible
Dog Friendly
The ground floor access near the entrance is particularly appreciated by those traveling with dogs, offering convenience for outings. Dogs are generally accepted throughout the hotel premises, including the bar area during the evening, and are even welcome at breakfast time in the restaurant. The quiet surroundings of the hotel serve as an ideal backdrop for short dog walks, making it an appealing choice for those who prioritize their pet's comfort and activity.
While the hotel provides a commendable pet-friendly option at a reasonable price, the £25 charge for a dog's overnight stay is noted by some guests. Despite this, the accommodation is considered to offer good value for money, with many pet owners expressing intentions to return for future visits.
Overall, the combination of friendly staff, convenient facilities, and open acceptance of dogs ensures this hotel remains a favored choice among pet owners. With thoughtful touches like providing dog biscuits at check-in, it’s evident that the hotel aims to treat dogs as part of the family, creating a comfortable and welcoming environment for all.
No, Holiday Inn Express Inverness by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Inverness by IHG.
Yes, Holiday Inn Express Inverness by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express Inverness by IHG.
No, Holiday Inn Express Inverness by IHG doesn't have a gym.
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