Summary of reviewsBoreland Lodge Hotel is a great choice for those looking for a peaceful and convenient location for their stay in Edinburgh. The hotel is situated in a beautiful and quiet neighborhood with easy access to the city centre via train or bus. The hotel also offers private parking and is close to local eateries, restaurants and bars. The staff is friendly and helpful, providing excellent customer service. While some guests were disappointed that breakfast was not served due to Covid, most were understanding of the current circumstances. The hotel offers a range of room sizes, from basic to spacious family rooms with some guests reporting outdated decor and basic amenities. The cleanliness of the hotel has received mixed reviews with some guests reporting issues with hygiene, while others found the rooms and bathrooms to be clean and comfortable. The beds have also received mixed reviews with some guests finding them comfortable and others finding them uncomfortable. Overall, Boreland Lodge Hotel offers good value for its price with a convenient location and suitable accommodations for a short stay. Show more
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Family Friendly Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Other Payment authorisation prior to arrival
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, certain room types.
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Do you provide thorough cleaning of the rooms? No
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Dining room and bar closed
If you're looking for a peaceful location for your stay in Edinburgh, Boreland Lodge Hotel might be right up your alley. Guests have praised the hotel's quiet, beautiful neighborhood and convenient location next to a train station and bus stop for easy access to the city centre. Plus, the hotel is close to the airport and has a private parking area. Despite being outside of the city centre, there are local eateries, restaurants and bars nearby. And if you need to get to the town centre quickly, Boreland Lodge Hotel has quick access to main roads for easy travel. The hotel offers great value for money and has a friendly and helpful staff. It's also close to attractions like the Knockhill race track and offers easy access to Stirling. However, some guests note that it's in the subs and far from everything, while others found it was the ideal location for their stay. Overall, Boreland Lodge Hotel has an excellent location for those looking for a convenient, affordable and peaceful spot for their Edinburgh adventures.
Breakfast
Although some guests were disappointed to find out that the hotel wasn't serving breakfast due to Covid, most guests were understanding of the current circumstances. Many expected breakfast to be included as advertised on the hotel's website, but were unfortunately not able to enjoy it. Despite this, the overall reviews of the hotel were positive, focusing on the comfortable rooms and great location.
Rooms
The Boreland Lodge Hotel offers a range of room sizes, from tiny basic rooms to spacious family rooms. While some guests reported outdated decor and basic amenities such as missing hair dryers and toiletries, others were pleasantly surprised by the comfortable beds and well-appointed rooms. The hotel staff was helpful and responsive to issues, offering replacement rooms when necessary. Guests appreciated the clean and comfortable surroundings, but some reported a dingy smell or worn decor. Overall, the hotel offers good value for its price with a convenient location and suitable accommodations for a short stay.
Beds
The beds at Boreland Lodge Hotel have been a mixed experience for guests with both positive and negative reviews. Some have found the beds to be comfortable and seriously comfy, while others have described them as awful and extremely uncomfortable. However, many guests have praised the cleanliness and comfort of the beds with duvets and sheets being described as extremely comfy. There were a few complaints about the beds being squeaky or old and worn and some guests were kept awake one night. A few guests were also disappointed with being given smaller beds or rooms than what they booked. Overall, while there were some negative experiences regarding the beds, many guests have found them to be clean and comfortable.
Cleanliness
The Boreland Lodge Hotel has received mixed reviews regarding its cleanliness. Some guests reported dirty showers, mould in the bathroom and lack of basic hygiene. However, there were also positive comments about the cleanliness of the rooms and bathrooms with clean towels and comfortable beds. The hotel staff were praised for being friendly and accommodating to guests. While some guests mentioned the hotel could use a repaint and renovation, others found the decor to be comfortable and welcoming. Overall, the hotel's cleanliness may vary, but it has a convenient location on the outskirts of Edinburgh and provides a comfortable stay for guests.
Staff
The staff at Boreland Lodge Hotel receive high praise from past guests. They are described as kind, informative, accommodating and helpful. Many reviewers note the friendly atmosphere created by staff, both on check-in and during interactions throughout their stay. Even when issues arise, the staff are quick to find solutions and offer excellent customer service. Guests appreciate the approachable and welcoming attitudes of staff members, making for an enjoyable stay. The only negative feedback regarding staff comes from one particular staff member with all other reviews expressing satisfaction with their experience. Overall, guests can expect a welcoming and friendly atmosphere from the staff at Boreland Lodge Hotel.
No, Boreland Lodge Hotel doesn't have any pool.
No, a spa isn't available at Boreland Lodge Hotel.
No, Boreland Lodge Hotel doesn't allow dogs.
No, parking facilities aren't available at Boreland Lodge Hotel.