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Summary of reviewsHotel Krebs Interlaken enjoys a stellar reputation amongst visitors for its prime location and convenience. Centrally situated just steps from the Interlaken West train station, it provides easy access to public transportation and local attractions. Guests appreciate the charming mountain views and vibrant surroundings, making it not only logistically practical but also a picturesque setting for a relaxing stay. The friendly and helpful staff further enhance the experience, ensuring that visitors feel welcomed and well-cared for.
The breakfast at Hotel Krebs garners mixed reviews. While many guests laud the abundant and varied offerings at the breakfast buffet, including both hot and cold dishes, some felt that the variety and quality could be improved. Certain items, such as the vending machine coffee and food presentation, received criticism. Despite these points, the overall experience of breakfast remains largely positive.
The hotel's dinner service, however, consistently earns high praise. Guests commend the quality and taste of the food, highlighting traditional Swiss dishes like Raclette à discrétion and Rosti. The friendly and attentive staff enhance the dining experience, making the restaurant a favorite among visitors. The reasonable pricing for Swiss standards and the lovely decor further add to the appeal.
Rooms at Hotel Krebs are frequently noted for their spaciousness, cleanliness and modern amenities. Guests appreciate the comfortable and cozy environment with some rooms offering beautiful mountain views from their balconies. Although a few mentions of outdated decor and occasional noise exist, the general consensus is that the rooms provide a clean and relaxing retreat.
Cleanliness is a cornerstone of the hotel's reputation with many reviews highlighting the spotless and immaculate conditions maintained throughout the hotel. Daily and thorough cleaning routines ensure a high standard of hygiene, contributing significantly to guests' positive experiences.
Staff at Hotel Krebs receive accolades for their exceptional service. Polite, professional and always willing to assist, the staff create a warm and welcoming atmosphere that leaves a lasting impression. The dedication and amiable nature of the entire team play a crucial role in making guests' stays enjoyable.
The hotel's Wi-Fi service receives mixed feedback. While some guests find it generally good in public areas, others experience issues with connectivity in rooms, particularly on higher floors. Improvement in speed and reliability in guest rooms seems necessary.
Family-friendliness is another noted strength of Hotel Krebs. Guests appreciate the accommodating staff, family-friendly rooms and the overall welcoming atmosphere that caters to both small and large family groups. The on-site restaurant provides suitable options for children, making it a convenient choice for families.
As for the beds, they are generally praised for their comfort with many guests describing them as soft and cozy. However, there are some mixed opinions with a few guests finding the mattresses too soft, affecting their comfort.
Hotel Krebs lives up to its four-star rating with its elegant class and quality services. While some aspects, such as the decor and breakfast variety, could be improved, the hotel overall maintains the expected standards of a four-star establishment, offering a commendable balance of price and quality.
Business travelers can also find comfort in the hotel's offerings, which include meeting rooms and tailored business services. The convenient location and proficient staff make it an excellent choice for professional needs.
Lastly, the hotel’s historic charm is evident in its architecture and interior design, providing a unique experience that appeals to guests interested in a touch of history. The combination of classic features with the hotel's storied past enriches the overall ambiance, making Hotel Krebs Interlaken a notable historic site within the city. Show more
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Categories
Luxury Hotel
This upscale hotel was remodelled in 2020, offering luxurious and comfortable rooms. It provides a traditional Swiss dining experience and is conveniently located near the train station and town center.
Hotel near Ski Resorts
This hotel offers a ski pass sales point and ski storage space. It is conveniently located in Interlaken and provides easy access to nearby ski resorts. It also offers a ski storage space.
Hotel for Honeymoon
The hotel features a Honeymoon Suite as well as amenities such as a carriage ride, romantic dinner and breakfast, fresh fruit and late checkout, making you and your loved one spend the most romantic and relaxing honeymoon getaway.
Family Friendly Hotel
This hotel is known for its excellent service and central location. It provides a cozy atmosphere and is within walking distance of shops and restaurants.
Dog Friendly Hotel
Located in Interlaken, this hotel welcomes dogs and offers a comfortable stay. Its location provides easy access to outdoor activities and scenic walks suitable for dogs.
Is there an extra charge? Yes, Fr 10 per night
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? There is no limit
Located on Bahnhofstrasse, this hotel offers easy access to the town's main attractions and nightlife. Its central location makes it convenient to explore the bars and clubs in Interlaken.
Business Hotel
Hotel Krebs Interlaken includes a business center and provides services such as dry cleaning and laundry. It offers a restaurant, room service, and a bar/lounge for business travelers to relax and network.
Accessible Hotel
Hotel Krebs offers wheelchair accessibility throughout its grounds and has a junior suite specifically designed for handicapped guests. It provides facilities for disabled guests and accessible toilets.
4-Star Hotel
Hotel Krebs Interlaken is known for its central location and comfortable accommodations. It provides easy access to Interlaken's attractions and offers a pleasant stay with well-appointed rooms and friendly service.
Historic Hotel
Romantic Hotel
Room Types
Standard Twin RoomNewly renovated and modernly furnished room. No extra bed possible.
Superior Twin RoomNewly renovated, spacious and modernly furnished room, partly with queen-size sofa bed or extra bed (on request). Free wired internet access.
Superior Single RoomNewly renovated and modernly furnished room including free wired internet access.
No extra bed possible.
Junior SuiteLarge, newly renovated room with an additional queen-size sofa bed and free wired internet access.
Honeymoon SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite provides a tea and coffee maker, a wardrobe, a safe deposit box, parquet floors, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
Hotel Krebs in Interlaken boasts a prime location that consistently impresses its visitors. Perfectly situated in the city center, the hotel is mere steps from Interlaken West train station, making it exceptionally convenient for travelers. Guests widely appreciate the hotel's proximity to public transportation, including bus stops and Interlaken Ost train station, which is just a brief 15-minute walk away. This central placement ensures easy access to numerous shops, restaurants and tourist attractions, all within walking distance.
The location not only offers logistical convenience but also the charm of being in the heart of Interlaken with mountain views enhancing the overall experience. The hotel's presence on the main street means that guests are at the epicenter of local action, from eateries to shopping without compromising on peace and quiet. Reviewers also highlight the picturesque setting and vibrant surroundings, which add to the appeal of staying at Hotel Krebs.
Whether planning to explore the local area or venture up the mountains, visitors find the hotel's strategic location and well-kept facilities, including clean and spacious rooms, make for a pleasant and efficient base. The friendly and helpful staff further complement the superb location, ensuring a delightful stay in Interlaken.
Breakfast
At Hotel Krebs Interlaken, guests have expressed a broad spectrum of opinions regarding the breakfast offerings. On the positive side, many have praised the breakfast for its excellent quality, describing it as delicious, abundant and varied. The breakfast buffet offers a good selection of both hot and cold dishes, including fish, sausages, cheeses and continental options, providing something to suit every taste. The presentation and setting of the breakfast area have also been noted as elegant and clean, which adds to the pleasant experience.
However, not all feedback has been glowing. Some guests have pointed out that the breakfast could benefit from more variety and improvement, citing that certain items were often missing and the options became repetitive. Criticism also included the quality of specific items like coffee, which is only available from a vending machine and issues with food presentation with some describing it as unappetizing. Additionally, there have been mentions that the breakfast didn't meet the expected standards of a four-star hotel with some foods being cold or not very tasty.
In summary, while the breakfast at Hotel Krebs Interlaken has received commendable reviews for its generous and tasty offerings, there's room for enhancement in variety, presentation and overall consistency to fully satisfy all guests.
Dinner
Hotel Krebs Interlaken offers a delightful dining experience, especially praised for its great food quality and delicious offerings. Guests consistently commend the hotel's restaurant, noting the amazing evening meals that are not overly priced, making it a lovely spot for dinner. The food ranges from traditional Swiss classics, such as the highly acclaimed Raclette à discrétion and Rosti, to more unique options like lychee fondue, showing a diversity of tastes to satisfy various palates.
Guests particularly enjoyed the superb and delicious food during their stays with many mentioning the friendly and super nice staff that enhance the dining experience. The evening meal service stands out with many diners expressing satisfaction with both the food and the hospitality. The evening restaurant staff receive positive feedback for their friendly service, contributing to an overall pleasant dining atmosphere.
Some guests noted that the prices are fair considering Swiss standards with the restaurant offering traditional dishes that align with the country's culinary culture. The lovely decoration of the dining room adds to the inviting ambiance. Despite a few comments about the restaurant not being great, the majority of reviews highlight the high quality and taste of the food served.
Dinner at the hotel seems to be a highlight for many guests, leading them to recommend and consider returning to Hotel Krebs Interlaken for future stays. Overall, the dining experience at the hotel's restaurant receives high marks for its good cuisine, pleasant service and delightful traditional dishes.
Rooms
Hotel Krebs Interlaken shines when it comes to the quality and spaciousness of its rooms, according to numerous guest reviews. Guests consistently highlight the spacious and modernly furnished rooms, which are described as comfortable, cozy and well-equipped. The rooms and bathrooms are also noted for their cleanliness and functionality with many appreciative mentions of new bed linens, towels and the availability of amenities like air conditioning, tea/coffee facilities and fridges. Additionally, some rooms offer lovely balconies with beautiful mountain views, adding to the overall pleasant experience. Though a few reviews mention outdated decor and occasional noise, the general consensus indicates that the rooms are a significant strength, providing a comfortable and clean environment for a relaxing stay.
Beds
The beds at Hotel Krebs Interlaken generally receive positive feedback for their comfort. Guests often describe the beds as quite comfortable and soft with many highlighting the comfort of the mattresses and pillows. Reviews frequently use words like "comfy," "comfortable," and "soft" to describe their experience and some guests even mentioned world-class comfort.
However, there are some mixed opinions. A few guests found the mattresses to be too soft, leading to discomfort such as lower back pain. There were also mentions of thin and aged mattresses that did not provide adequate support. Some rooms had two single beds pushed together instead of a proper double bed, which was not ideal for all guests.
In general, while the beds are often praised for their comfort, there is a noticeable variance in individual sleep preferences and specific room arrangements. Nonetheless, many guests left satisfied with the comfort provided by the beds at Hotel Krebs Interlaken.
Cleanliness
Hotel Krebs Interlaken consistently impresses guests with its exceptional standards of cleanliness. The reviews emphasize that the rooms are not only "clean" but often described as "very clean," "spotlessly clean," and "immaculately clean." Guests found their rooms "neat," "tidy," and "perfectly clean," with daily and thorough cleaning routines ensuring a consistently high standard of hygiene.
The hotel promotes cleanliness throughout with several guests praising the well-maintained and organized environment. Many noted that the bathrooms were "super clean," although a few mentioned minor issues like hairs left from previous guests.
Overall, the commitment to cleanliness and hygiene at Hotel Krebs Interlaken is frequently highlighted, contributing significantly to the positive experiences reported by guests. The high-quality housekeeping aligns with the hotel's reputation for providing a clean and comfortable stay.
Staff
The staff at Hotel Krebs Interlaken consistently receive high praise from guests for their exceptional service and welcoming demeanor. Words like friendly, helpful and attentive appear frequently in the reviews, indicating a consistent level of exceptional customer service. The reception staff, in particular, are often highlighted for their professionalism and politeness, making check-ins a smooth and pleasant experience. Guest comments often note that the staff go out of their way to assist, demonstrating a keen readiness to help and accommodate.
Many reviews underline the warmth and friendliness of the entire team, adding a personal touch to guests' stays. The positive and welcoming atmosphere created by the staff contributes significantly to the overall experience with numerous guests acknowledging the kindness and supportive nature of the team. This strong emphasis on excellent customer service is a standout feature of Hotel Krebs Interlaken, making it a preferred choice for many travelers. While a few reviews mention less favorable interactions, the overwhelming majority reaffirm the hotel's commitment to outstanding service through its dedicated and amiable staff.
Wi-Fi
The wifi at Hotel Krebs Interlaken receives mixed reviews from guests. Many highlight that the Wi-Fi is generally good with some describing it as solid. However, there are frequent mentions of issues with connectivity, particularly in guest rooms. Some guests report that the Wi-Fi does not work in rooms, especially on the 3rd floor and others mention that it is spotty or slow. Overall, while there is positive feedback about the Wi-Fi in general areas, improvements in speed and reliability in the rooms seem necessary.
Family
Hotel Krebs Interlaken has garnered positive feedback for being a family-friendly destination. Guests have noted the presence of family-friendly rooms and commend the staff for their friendliness and accommodating nature. This hotel is particularly suitable for families with big strollers, ensuring ease of movement and accessibility. The establishment offers a variety of amenities and services that cater to the needs of families, making it ideal for both small and large family groups as well as individuals. The on-site restaurant is highlighted as being ideal for families, providing suitable food options for children and creating a welcoming dining environment. While there was a mention of discomfort for one family, overall, the hotel receives praise for its family-oriented atmosphere and facilities.
4 Star
Hotel Krebs Interlaken holds a four-star rating and consistently offers services and standards that align with this classification. Guests have appreciated the hotel's class and elegance, although some have noted that the decor feels somewhat dated. Most visitors agree that the hotel is worthy of its four-star status with many acknowledging that it matches the expected quality and service level for its rating. The luxurious elements associated with a four-star hotel are evident, contributing positively to the overall experience.
However, there are mixed opinions regarding specific aspects. Some guests feel that the breakfast does not quite meet the typical standards of a four-star establishment and a few have mentioned that the foam mattresses were uncomfortable, which was unexpected for a hotel of this caliber. Despite these few drawbacks, the general consensus maintains that Hotel Krebs Interlaken lives up to the expectations set by its four-star rating, providing a commendable balance between price and quality.
Business
Hotel Krebs Interlaken stands out as an excellent choice for business travelers, offering a suite of services and amenities tailored to meet professional needs. The availability of meeting rooms and the hotel's ideal location make it a convenient venue for business meetings and events. The staff's coordination aligns well with business expectations, ensuring that meetings are arranged appropriately and run smoothly. Guests can expect a range of included business services that guarantee comfort and professionalism, all at competitive pricing. Overall, the hotel proves to be a great business hotel with all the necessary amenities for an efficient and comfortable stay.
Historic
Hotel Krebs Interlaken exudes a strong historical atmosphere that immediately captures the essence of its rich past. As a classic property housed in an older building, the hotel stands as a significant historic site within Interlaken. The hotel’s architecture and interior design maintain their original and unique charm, reflecting its historical value. While some of the rooms are older, they contribute to the overall ambiance of a historical building. The blend of classic features with the hotel's historic status offers a unique experience that appeals to guests seeking a touch of history during their stay.
No, Hotel Krebs Interlaken doesn't have any pool.
No, a spa isn't available at Hotel Krebs Interlaken.
Yes, Hotel Krebs Interlaken welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Hotel Krebs Interlaken.