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Summary of reviewsThe Carlton-Europe Vintage Adults Hotel, located in the heart of Interlaken, is highly regarded for its convenient and picturesque setting. This central location provides easy access to key attractions, including the Interlaken Ost and West train stations, the Harder Kulm funicular and the convention center. Guests particularly appreciate the scenic beauty surrounding the hotel with its proximity to lakes, rivers and vibrant city amenities such as shops and restaurants. The combination of a quiet neighborhood and bustling city vibes offers an ideal balance for those looking to explore both serene and lively parts of Interlaken.
The breakfast experience at the Carlton-Europe Vintage Adults Hotel is frequently praised for its delicious, rich and varied offerings. Guests enjoy the extensive buffet, which includes freshly baked items and diverse options to start the day right, often highlighted by its serene garden terrace with picturesque mountain views. Some minor critiques suggest improvements in fruit options and the timing of the breakfast service, but overall, it remains a celebrated aspect of the stay. Dinner also receives commendations with particular highlights for the cheese fondue and hamburgers, along with excellent service and delightful food quality.
Rooms at the hotel are described as comfortable, spacious and beautifully furnished with many guests enjoying upgrades to larger suites. The vintage charm paired with well-maintained modern amenities adds to the appeal. Cleanliness is a strong point with rooms and common areas consistently noted as spotless and well-organized. While some minor issues with outdated furniture and small bathrooms do arise, they are generally overshadowed by the positive feedback on room quality.
The hotel staff are frequently lauded for their exceptional friendliness and helpfulness, making guests feel welcomed and attended to. The reception and dining staff, in particular, receive special mentions for their politeness and willingness to assist with any needs or travel tips, contributing to a warm and accommodating atmosphere.
The hotel offers a reliable internet connection, ensuring guests stay well-connected during their visit. Parking options are varied and convenient with free underground parking and reserved garage spaces available. These facilities are secure and cater to different vehicle types, though some guests have experienced minor issues with outdoor parking arrangements and additional fees.
Lastly, the beds are generally found to be comfortable, although some guests note they can be too soft or have minor issues such as being too short or having flat pillows. Despite these occasional concerns, many guests leave with a positive impression of the overall comfort provided by the beds.
In summary, the Carlton-Europe Vintage Adults Hotel stands out for its ideal location, excellent breakfast and dinner experiences, charming and clean accommodations and exceptional staff service, making it a top choice for those visiting Interlaken. Show more
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Categories
Hotel with EV Charging Stations
Luxury Hotel
Hotel near Golf Courses
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel for Adults Only
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Classic Double RoomEn-suite room with parquet flooring.
Classic Single RoomEn-suite room with parquet flooring.
Superior Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 1 bed.
Signature SuiteThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with mountain views, this suite also features soundproof walls and a flat-screen TV with cable channels. The unit has 1 bed.
Superior Triple RoomOffering free toiletries and bathrobes, this triple room includes a private bathroom with a shower and a hairdryer. The triple room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 3 beds.
Guest Reviews
8.3
Very Good
Location
Nestled in the heart of Interlaken, the Carlton-Europe Vintage Adults Hotel boasts an enviable location praised by guests for its proximity to key attractions and amenities. The hotel's central position makes it an ideal base for excursions with the Interlaken Ost train station just a short walk away, allowing for easy access to the broader region and scenic mountain resorts. Its closeness to the Harder Kulm funicular and easy reach to shops, restaurants and supermarkets is particularly highlighted, providing convenience for all visitors.
Guests repeatedly commend the hotel for being mere minutes away from both Interlaken Ost and West train stations, ensuring seamless travel options. The scenic beauty surrounding the hotel, such as the lake and riverside, adds to the appeal. Additionally, its location near the convention center, funicular rail and varied transportation points underscores its suitability for diverse activities and restful getaways alike.
The hotel's strategic placement in a nice and quiet neighborhood yet near the bustling center affords guests the best of both worlds – a tranquil stay with quick accessibility to the lively parts of Interlaken. In summary, the Carlton-Europe Vintage Adults Hotel offers a perfect blend of convenience and charm, making it a top choice for those seeking to explore the vibrant city and its stunning natural surroundings.
Breakfast
The Carlton-Europe Vintage Adults Hotel boasts a widely praised breakfast experience, frequently described as delicious, rich and varied. Guests have highlighted the extensive buffet which provides a good selection of fresh and tasty options to start the day. The breakfast spread includes freshly baked items and caters to diverse tastes with some visitors noting it has everything one could wish for. The setting adds to the experience with the garden terrace offering a serene spot to enjoy breakfast amidst picturesque mountain views.
However, some reviews pointed out areas for improvement, such as the need for more fruit options and an earlier start time for the breakfast service. A few guests mentioned that while the breakfast was generally good, it felt standard with others noting that omelets and special requests come with an additional charge. Despite these minor critiques, the overall sentiment toward breakfast at the Carlton-Europe Vintage Adults Hotel remains highly positive with many guests regarding it as a highlight of their stay.
Dinner
The dinner experience at Carlton-Europe Vintage Adults Hotel is received positively by guests with many praising the great food served at the restaurant. The cheese fondue stood out as a highlight, while hamburgers also garnered favorable mentions. The restaurant service is described as excellent, complementing the exquisite food offered for both breakfast and dinner. Though the menu is noted to be modest, the overall quality of the food is deemed delightful.
Rooms
The Carlton-Europe Vintage Adults Hotel stands out for its charming decor and exceptional location. Guests highlight the comfort of the rooms, often describing them as cozy and beautifully furnished. The spacious accommodations often exceed expectations with many guests receiving upgrades to larger suites. Views from the balconies are particularly praised, offering excellent vistas of the surrounding mountains, making the stay even more enjoyable.
Cleanliness is a consistent theme with many guests noting that their rooms were always well-maintained. Comfort also scores high marks with beds frequently described as super comfortable. Despite some instances of outdated furniture and small bathrooms, the facilities are generally considered well-maintained and functional.
The hotel's proximity to local stations and key attractions makes it a convenient choice for travelers. Staff attentiveness and pleasant breakfast spreads add to the positive experience. While some rooms face issues like noise or inadequate air conditioning, the overall impression is one of satisfaction with the spacious, clean and comfortable accommodations. The romantic balconies and modernized rooms further enhance the appeal of this vintage yet up-to-date hotel.
Beds
The Carlton-Europe Vintage Adults Hotel receives a mix of opinions regarding its beds. Many guests find the beds to be comfortable with some highlighting that they were spacious and nicely furnished. The term 'comfortable beds' appears frequently in reviews, indicating a general contentment among visitors. However, some do note that the beds can be too soft for their liking and a few guests mentioned issues such as mattresses being slanted or saggy and beds being too short. The setup of double beds consisting of two single mattresses pushed together is also mentioned, which may not suit everyone. Pillow comfort seems to be a recurring issue with some visitors finding them flat and uncomfortable. Despite these varying opinions, it is clear that many guests leave with a positive impression of the bed quality.
Cleanliness
Carlton-Europe Vintage Adults Hotel maintains a high standard of cleanliness throughout its premises. The hotel has received numerous accolades for being exceptionally clean with many guests highlighting the spotless state of their rooms and the common areas. The rooms are described as clean, comfortable and cozy and many guests noted that they were impressed by the cleanliness. Some reviews particularly praised the well-organized and neat state of the rooms.
Despite the hotel's vintage and well-decorated charm, there were occasional remarks about the tired furnishings and the occasional oversight in dusting, but these were generally overshadowed by the overwhelmingly positive feedback on the hotel's cleanliness. The rooms are often mentioned as spacious and well-appointed with some featuring beautiful views. Guest feedback indicates that the hotel maintains cleanliness very well, ensuring a comfortable and inviting stay for its visitors.
Staff
The staff at Carlton-Europe Vintage Adults Hotel receive high praise for their exceptional friendliness and helpfulness. Numerous reviews highlight how welcoming and accommodating the team is with special mentions for their attentiveness and willingness to go above and beyond for guests. The check-in experience is frequently described as friendly and efficient with specific acknowledgments of the reception staff's politeness and proactivity, especially in addressing guests' needs and providing travel tips.
Each staff member, from reception to dining services, is noted for their genuine friendliness and warm demeanor, making guests feel welcomed upon arrival. Particular employees, such as Patrick and Eliane, receive commendations for their gracious and accommodating service. While there are occasional mentions of isolated issues with rudeness and a slow check-in process, the overall consensus reflects a highly positive experience with the hotel's staff, underscoring their excellent service and genuine commitment to guest satisfaction.
Wi-Fi
The Carlton-Europe Vintage Adults Hotel provides a commendable internet experience, featuring fast internet and good access, making it ideal for those who require reliable connectivity during their stay. The hotel boasts a great internet connection, ensuring guests can effortlessly stay connected for work or leisure. However, it's important to note that the hotel does not offer air conditioning, a point that many guests have observed. While the weather might not always necessitate it, those accustomed to having air conditioning might find this to be a significant drawback.
Parking
Carlton-Europe Vintage Adults Hotel offers a variety of parking options, addressing both convenience and security needs for guests. Specifically, the hotel provides free underground parking, which is a considerable advantage for visitors looking for cost-effective solutions. There are also reserved parking spaces available in the garage, ensuring that guests have a secure place to leave their vehicles.
In addition to the garage, parking spaces are available right in front of the hotel, though these come with a fee. This fee may not always be well-communicated upfront, as some guests were informed only upon departure, though the hotel staff addressed such oversights amicably.
Despite these positives, there are occasional issues reported with regards to the outdoor parking area, such as cars being found dirty without any follow-up or explanation from the hotel. However, the ample space available in the garage helps accommodate any type of car, making parking excellent for those who choose this option.
Overall, the parking facilities at Carlton-Europe Vintage Adults Hotel are largely convenient and flexible, although it's important for guests to confirm any additional parking costs to avoid surprises.
Yes, Carlton-Europe Vintage Adults Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Carlton-Europe Vintage Adults Hotel.
Yes, Carlton-Europe Vintage Adults Hotel welcomes dogs.
Yes, parking facilities are available at Carlton-Europe Vintage Adults Hotel.
No, Carlton-Europe Vintage Adults Hotel doesn't have a gym.