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Summary of reviewsThe Hyatt Regency Indianapolis at State Capitol is widely celebrated for its prime location in the heart of Indianapolis, providing guests with easy access to key downtown attractions such as the convention center, Lucas Oil Stadium and a variety of restaurants and bars. The hotel's central position makes it a suitable choice for both business and leisure travelers.
Guests frequently praise the breakfast, particularly the a la carte options, for their quality and variety. The staff in the restaurant receive commendations for their friendliness and service, which enhances the overall dining experience. Although the breakfast buffet garnered mixed reviews, the overall food experience remains positive. Cleanliness and a well-maintained atmosphere in the dining area are often noted.
The rooms at the Hyatt Regency Indianapolis are largely described as clean, comfortable and spacious, providing a perfect setting for relaxation. Guests enjoy picturesque views, especially those of the Capitol. Modern updates and comfortable bedding contribute to a restful sleep and a pleasant stay. While some feedback mentions occasional issues with bathroom cleanliness and room size, the general sentiment is positive.
Cleanliness throughout the hotel is highly praised with many guests noting the modern touches and excellent upkeep. The dedicated and helpful staff contribute significantly to the pleasant atmosphere. Although some areas are starting to show signs of aging, the hotel's cleanliness and service are consistently highlighted.
The staff at the Hyatt Regency Indianapolis are frequently commended for their exceptional service. Guests often mention their friendly, proactive and professional demeanor, from the reception team to the restaurant staff. This high level of service enhances the overall guest experience, leaving visitors feeling well-cared for and appreciated.
The indoor, heated pool adds to the appeal of the hotel, though its uniform depth and occasional temperature issues are noted drawbacks. Nonetheless, when properly heated and operational, the pool remains a popular feature.
Finally, the beds are a standout feature, frequently noted for their exceptional comfort. While there are varying opinions on the bedding and mattress firmness, the consensus is that the beds provide a comfortable sleeping experience, contributing positively to overall guest satisfaction.
In summary, the Hyatt Regency Indianapolis at State Capitol offers a central and convenient location, clean and comfortable accommodations, excellent service and a generally positive breakfast and amenities experience, making it a solid choice for visitors to Indianapolis. Show more
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Categories
Luxury Hotel
An upscale hotel located in downtown Indianapolis near the State Capitol, offering well-appointed rooms and suites, multiple dining options, and amenities catering to both business and leisure travelers.
Hotel Taking Steps Towards Sustainability
This hotel is committed to reducing its environmental impact through various initiatives. It is 100% powered by renewable wind energy. The hotel tracks sustainability metrics, uses green chemicals, has water-saving fixtures like low-flow shower heads and water diverters, and implements waste reduction efforts including recycling bins in guest rooms and transitioning to bulk bath amenities.
Family Friendly Hotel
Connected to the Indiana Convention Center, this hotel offers convenience and comfort for families. It features an indoor pool, spacious rooms, and multiple dining options. Its central location provides easy access to Indianapolis attractions and events.
Hotel near Nightlife Spots
Connected to the Indiana Convention Center and near the Wholesale District, this Hyatt Regency puts you in the heart of Indianapolis nightlife. It offers multiple on-site bars and restaurants, providing a convenient and lively atmosphere.
Hotel with Swimming Pool
The hotel has an indoor pool for relaxation and recreation. Its central location and quality amenities make it a popular choice.
Heated Pool Indoor Pool
Business Hotel
The Hyatt Regency Indianapolis is located in downtown Indianapolis and offers 35,000 square feet of flexible meeting space. It provides skywalk access to the Convention Center and is near restaurants and shopping. With almost 500 guestrooms, it can accommodate large groups.
Accessible Hotel
The hotel has accessible rooms. Skywalks connect the hotel to the Circle Centre Mall and Indianapolis Convention Center. Accessible rooms have enlarged door openings. Bathroom options include a roll-in shower with a hand-held shower head and grab bars or a standard shower and tub with a hand-held shower head and grab bars.
Hotel with Gym
The Hyatt Regency Indianapolis at State Capitol includes a fitness center for guests. The gym offers a range of cardio and strength-training equipment, ensuring a satisfying workout experience.
4-Star Hotel
Newly renovated and located in the heart of downtown, it provides easy skywalk access to the Convention Center, Circle Centre Mall, and Lucas Oil Stadium. It features modern amenities and contemporary design.
Hotel with Heated Pool
Located in downtown Indianapolis and connected to the Convention Center via indoor skywalk, this hotel features a heated indoor pool. It offers modern and inviting guest rooms and is a short walk from attractions like Lucas Oil Stadium.
Hotel with Indoor Pool
Room Types
Double Room with Two Double Beds and Accessible Shower - Disability AccessThis room offers handicap-accessible amenities, including an adapted bathroom with a roll-in shower, raised toilet and safety grab bars.
Double Room with Two Double Beds and Accessible Tub - Disability AccessThis room offers handicap-accessible amenities, including a private bathroom with an adapted bath, raised toilet and safety grab bars.
King Room with Accessible Shower - Disability AccessThis room offers handicap-accessible amenities, including an adapted bathroom with a roll-in shower, raised toilet and safety grab bars.
Double Room with Two Double BedsThis room offers modern amenities, including a work desk with an ergonomic chair and upscale plush bedding. A safety deposit box and ironing facilities are also provided.
Corner King RoomThis spacious corner room features a separate vanity and a sofa bed.
King RoomThis room offers modern amenities, including a work desk with an ergonomic chair and upscale plush bedding. A safety deposit box and ironing facilities are also provided.
King Room with Sofa Bed and ViewFeaturing a view of the Indianapolis Capitol building, this room offers a work desk with an ergonomic chair and upscale plush bedding. A safety deposit box and ironing facilities are also provided.
Double Room with Two Double Beds and ViewFeaturing a view of the Indianapolis Capitol building, this room offers a work desk with an ergonomic chair and upscale plush bedding. A safety deposit box and ironing facilities are also provided.
King Room with Sofa BedThe quadruple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The quadruple room offers a wardrobe, a safe deposit box, a sofa, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
8.3
Very Good
Location
Nestled in the heart of Indianapolis, the Hyatt Regency Indianapolis at State Capitol enjoys a coveted location that guests consistently praise. Situated close to key downtown attractions, the hotel provides easy walking access to the convention center, Lucas Oil Stadium, Gainbridge Fieldhouse and a variety of restaurants and bars. Perfectly central and convenient, it is an ideal choice for both business and leisure travelers, offering the right balance of affordability, amenities and excellent services. Guests appreciate the clean, comfortable rooms and the picturesque views of the Capitol, especially during sunset. Additionally, the hotel’s proximity to cultural and sports venues makes it a superb pick for those attending events or exploring the vibrant city life of Indianapolis.
Breakfast
The breakfast experience at Hyatt Regency Indianapolis at State Capitol offers a mix of options and experiences. A la carte breakfast was consistently praised for its excellent quality and variety of typical American dishes. The breakfast buffet, available only when the hotel is fully booked, received mixed reviews; some guests found it abundant and varied, while others considered it a total disappointment and not worth the price.
The friendliness and amazing service of the staff at the restaurant were frequently highlighted, enhancing the overall experience. Despite some concerns about the price being steep at $22 per person, many guests still described the breakfast as delicious and great. Cleanliness and a well-maintained atmosphere in the breakfast area were also appreciated.
Some guests voiced the hope that breakfast would be included in their stay with specific instances where individuals pre-paid for breakfast but did not receive it. Additionally, there were comments about long wait times at the breakfast restaurant, which seemed disproportionate to the actual occupancy at times. Overall, while there are praises for the food and staff, value-for-money and operational efficiency had room for improvement based on the varied guest feedback.
Rooms
The rooms at the Hyatt Regency Indianapolis at State Capitol offer a largely positive experience with various highlights mentioned by guests. Many reviews note that the rooms are clean, comfortable and spacious, providing ample space for relaxation. The views from the rooms, particularly of the street below, add an enjoyable element for those interested in people-watching. The hotel’s location is frequently praised for its convenience, especially for guests attending events at the nearby convention center.
Bedding across the rooms is described as very comfortable, ensuring a restful sleep. Modern updates to many spaces have been appreciated, enhancing the overall guest experience. The hotel itself is described as beautiful with clean and spacious accommodations that meet the expectations of many travelers.
However, not all feedback is glowing. Some guests felt that the rooms were older than expected or small for the price paid. Issues with bathroom cleanliness, such as mold in the grout, were also noted. Despite these occasional drawbacks, the general consensus is that the rooms provide a great base for a stay in Indianapolis with excellent service complementing the comfortable accommodations.
Beds
The beds at Hyatt Regency Indianapolis at State Capitol garnered a significant amount of praise from guests for their comfort with many describing them as very comfortable or even super comfortable and some were inspired to look for similar beds for their own homes. While the bed itself was frequently highlighted as a positive aspect, opinions on the bedding varied with some finding the comforter and pillows less comfortable. A few guests mentioned that the beds were small or not the expected queen size. Additionally, some noted that the beds were softer or harder than preferred, indicating a range of personal preferences in mattress firmness. Despite these individual differences, the consensus leans towards a generally comfortable sleeping experience.
Cleanliness
The Hyatt Regency Indianapolis at State Capitol generally receives high praise for its cleanliness and service. Guests often note that the rooms and overall facility are very clean with some even highlighting how exceptionally clean everything is. The hotel's atmosphere and modern touches are frequently acknowledged, contributing to a comfortable stay. The friendly and helpful staff also garner positive feedback, providing excellent service in various areas such as the hotel bar and the Eagles Nest restaurant. Additionally, visitors appreciate the hotel's convenient location. However, some guests feel that parts of the property are starting to feel dated and could benefit from updates. Overall, the cleanliness and dedication of the staff make it a pleasant place to stay.
Staff
The staff at Hyatt Regency Indianapolis at State Capitol consistently receives high praise from guests for their exceptional service and attention to detail. From the moment guests arrive until their departure, they encounter friendly, proactive and professional staff members. The reception team, including standout members like Adriana, are particularly lauded for their problem-solving skills and overall helpfulness. In the restaurant, individuals such as Cesar are noted for providing excellent service during meals.
Guests frequently mention the overall friendliness and happiness of the staff, suggesting a positive work environment that translates into outstanding customer service. The valet service is highlighted for its ability to assist guests effectively, even in stressful situations, while the front desk staff is commended for their kindness and professionalism.
Across the board, the staff at Hyatt Regency Indianapolis is described as accommodating, diligent and genuinely nice, making the hotel stay more pleasant and seamless. Their unparalleled service and willingness to go above and beyond ensure that every guest feels well-cared for and appreciated.
Pool
The pool at the Hyatt Regency Indianapolis at State Capitol receives mixed reviews from guests. Positive remarks highlight that the pool is indoor, well-kept and heated, which adds appeal to the hotel's amenities. Guests particularly appreciated the nice gym and pool facilities with some relishing the heated pool experience. However, downfalls include the pool's uniform depth of 3 feet, making it less suitable for smaller children who need a shallow end. Temperature issues were a recurring theme with multiple mentions of the pool being uncomfortably cold at times. Guests also noted that the hot tub was often out of service, which detracted from the overall experience. Despite these issues, the pool is a popular feature when operational and heated appropriately.
Yes, Hyatt Regency Indianapolis at State Capitol has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hyatt Regency Indianapolis at State Capitol.
No, Hyatt Regency Indianapolis at State Capitol doesn't allow dogs.
No, parking facilities aren't available at Hyatt Regency Indianapolis at State Capitol.
Yes, Hyatt Regency Indianapolis at State Capitol has a gym.