Home2 Suites by Hilton Indianapolis - Keystone Crossing

Indianapolis 39.91954900, -86.10963900 , 9104 Keystone Crossing (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHome2 Suites by Hilton Indianapolis - Keystone Crossing offers a delightful experience for its guests, characterized by a splendid location, excellent amenities, and a welcoming atmosphere. Conveniently situated off the highway, the hotel provides a quiet retreat while allowing easy access to local attractions, shopping, and dining options, thereby making it an ideal choice for diverse visitors including families and sports enthusiasts. Guests appreciate the hotel's proximity to major expressways like I-465, facilitating effortless trips to nearby hotspots.

Breakfast at the hotel is frequently praised, offering a variety that caters to different tastes and preferences, from hot burritos to health-conscious options. The breakfast experience is enhanced by a clean and organized dining area, with attentive service from the staff contributing to guest satisfaction.

The hotel's rooms are consistently noted for their spaciousness and cleanliness. Guests find the accommodations comfortable and well-appointed, featuring practical amenities like a full-sized refrigerator, microwave, and coffee maker. These conveniences, along with the peaceful ambiance, ensure a restful stay. Though there are occasional comments about room layout concerns, the overall feedback highlights a positive experience with clean, spacious, and affordable rooms.

A significant highlight of the hotel is its exceptional level of cleanliness, with the entire facility receiving glowing reviews for its immaculate condition. The dedicated housekeeping staff maintains a well-organized environment, further enhancing the guest experience. The modern and updated spaces contribute to a sense of freshness that is appreciated by visitors.

The staff at Home2 Suites by Hilton Indianapolis - Keystone Crossing plays a crucial role in crafting memorable stays for guests. With friendly, welcoming, and accommodating attitudes, they demonstrate an unwavering dedication to guest satisfaction. Specific staff members, including Yvette, Jackline, Renee, and Zachary, are commended for their outstanding service, making guests feel valued and at home.

The hotel is particularly favored by families, offering suites that comfortably accommodate larger groups. Kid-friendly amenities and a clean pool are popular among families, while the hotel's safe location near malls and dining options adds convenience and entertainment opportunities. The pleasant interactions with the attentive staff and the immaculate facilities further enhance the experience, making it a place many guests look forward to returning to.

Beds at the hotel are frequently praised for their comfort, with guests highlighting the quality of pillows and bedding. The supportive yet peaceful sleeping experience contributes to an enjoyable stay, and many guests commend the comfort of the king-sized beds.

Overall, Home2 Suites by Hilton Indianapolis - Keystone Crossing maintains a strong three-star rating by delivering high-quality accommodations and experiences at a reasonable price. The hotel is recognized for its impressive breakfast, spacious rooms, and friendly staff, offering ample free parking for added convenience. This combination of great facilities, excellent service, and affordability makes it a highly recommended option for travelers in the Indianapolis area.
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Categories
Dog Friendly Hotel
This hotel is pet-friendly and offers spacious suites equipped with kitchens, making it convenient for longer stays with pets. It provides amenities that cater to both human and animal guests.

Hotel with Gym
Home2 Suites by Hilton Indianapolis - Keystone Crossing offers a fitness center. It is convenient for guests wanting to stay active.

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

3-Star Hotel

Room Types
King Studio Suite The fully equipped kitchenette has a refrigerator, a dishwasher and a microwave. The spacious studio features air conditioning, a tea and coffee maker, a seating area, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

King Studio Suite with Tub - Mobility/Hearing Accessible The kitchenette is equipped with a refrigerator, a dishwasher and a microwave. The spacious studio provides air conditioning, a tea and coffee maker, a seating area, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

King Studio Suite - Hearing Access The well-fitted kitchenette has a refrigerator, a dishwasher and a microwave. The spacious studio features air conditioning, a tea and coffee maker, a seating area, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Studio Suite with Two Queen Beds Meals can be prepared in the kitchenette, which has a refrigerator, a dishwasher and a microwave. The spacious air-conditioned studio features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and heating. The unit has 2 beds.

Studio Suite with Two Queen Beds - Hearing Access Meals can be prepared in the well-fitted kitchenette, which is equipped with a refrigerator, a dishwasher and a microwave. The spacious studio provides air conditioning, a tea and coffee maker, a seating area, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

King Studio Suite with Accessible Tub - Mobility Access The fully equipped kitchenette features a refrigerator, a dishwasher and a microwave. The spacious studio offers air conditioning, a tea and coffee maker, a seating area, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Guest Reviews
8.1
Very Good
Location
Home2 Suites by Hilton Indianapolis - Keystone Crossing offers a location that combines accessibility with a quiet, tucked-away feel. Situated conveniently off the highway and nestled behind businesses, the hotel provides guests with a sense of privacy yet keeps them connected to a vibrant neighborhood. It's perfectly positioned for those looking to explore local attractions, with close proximity to an array of shopping and dining options, including two malls just minutes away. This makes it ideal for families, sports enthusiasts, and guests visiting for a variety of purposes, from shopping sprees to medical appointments. The area is described as safe and clean, enhancing the overall experience for visitors. Guests appreciate the easy access to major expressways like I-465, making trips to nearby hotspots and Grand Park a breeze. The friendly and accommodating staff contribute to the enjoyable stay, ensuring that guests feel welcome and comfortable throughout their visit.

Breakfast
The breakfast experience at Home2 Suites by Hilton Indianapolis - Keystone Crossing receives generally positive reviews from guests. Many describe it as great, amazing, or even fantastic, with some noting it as one of the best they've had at a hotel. The breakfast bar is often praised for its variety, offering options like hot burritos, chilled eggs, yogurt, pancakes, and sausages. The ever-changing menu and the availability of health-conscious options such as ancient grains and avocado salsa also contribute to guest satisfaction. Guests appreciate the immaculate breakfast area and the warm, helpful service. While some reviews mention limited options and standard continental offerings, the overall impression is that the breakfast is above average, with many guests highlighting the complimentary amenities and diverse choices.

Rooms
Home2 Suites by Hilton Indianapolis - Keystone Crossing offers a welcoming retreat with consistently positive feedback about the rooms. Guests appreciate the spaciousness and cleanliness of the accommodations, emphasizing that the rooms are often large, comfortable, and well-appointed. Many reviews highlight the cozy, inviting atmosphere with comfortable beds, making it a great choice for families or individuals looking for ample room to spread out. The presence of practical amenities such as a full-sized refrigerator, microwave, dishwasher, and coffee maker adds to the convenience and satisfaction of guests. Quiet and peaceful rooms contribute to a restful stay, while the friendly staff and great location, close to malls and restaurants, enhance the overall experience. Despite occasional comments on room layout concerns or dated features, the combination of clean, spacious, and affordable rooms makes this hotel a popular choice for future visits.

Beds
The beds at Home2 Suites by Hilton Indianapolis - Keystone Crossing have garnered quite favorable feedback from guests. Descriptions such as comfortable, super comfy, and even excellent are frequently mentioned. Many guests have highlighted the quality of the pillows and bedding, often pairing these with remarks on the comfort of the king-sized beds. A number of reviewers specifically appreciated the firmness of the mattresses, suggesting a supportive yet pleasant sleeping experience. While there are a few mentions of discomfort related to bed springs, the overwhelming sentiment suggests that most guests enjoyed a restful night’s sleep, with some even expressing a desire to take the bed home. Overall, the hotel seems to exceed expectations with its bedding, contributing to an enjoyable stay.

Cleanliness
Home2 Suites by Hilton Indianapolis - Keystone Crossing stands out for its exceptional level of cleanliness, consistently impressing guests with its immaculate condition. The rooms and facilities are described as extremely clean, with spotless appearances throughout the hotel, from the lobby to the individual rooms. The housekeeping staff seems sincerely dedicated to maintaining this high standard, ensuring that everything is well-organized and ready for guests. Notable amenities within the rooms, such as cooking facilities, spacious areas, and cozy, comfortable environments, enhance the overall experience. Guests frequently highlight the spaciousness and modern updated spaces, underlining a sense of freshness and newness. Although some reviews mention minor issues with room configurations and comfort, the overwhelming feedback is positive. The combination of a well-kept environment, attentive staff, and a convenient location near the Keystone mall make this hotel a highly recommended choice for travelers seeking cleanliness and comfort.

Staff
At Home2 Suites by Hilton Indianapolis - Keystone Crossing, the staff consistently garners praise for their friendly, welcoming, and accommodating demeanor. Travelers will find themselves greeted by exceptionally kind and helpful employees who go out of their way to ensure a delightful guest experience. Specific staff members such as Yvette, Jackline, Renee, and Zachary are frequently highlighted for their outstanding service and dedication to making guests feel valued and comfortable.

The front desk team excels in providing attentive and courteous service, ensuring a smooth check-in and check-out process. Many visitors appreciate the staff's proactive approach, often going beyond expectations to accommodate special requests and make guests feel at home. Whether during the holiday season or through unforeseen challenges, the staff demonstrates a warm and inviting attitude that leaves a lasting impression on guests.

Located conveniently near shopping and key attractions, this hotel combines excellent facilities with a clean and spacious environment, enhancing the overall experience for those who choose to stay. Guests can expect not only a pleasant accommodation but also an abundance of favorable interactions with an attentive team dedicated to offering memorable hospitality.

Family
Home2 Suites by Hilton Indianapolis - Keystone Crossing proves to be a reliable choice for families, especially larger groups, seeking accommodation with ample space. The well-maintained rooms can comfortably fit multiple family members, making them ideal for a weekend getaway or an extended stay. The hotel caters well to families with its kid-friendly amenities and features like a clean, inviting pool that children seem to particularly enjoy. Guests appreciate the convenient and safe location, which is close to numerous dining options and shopping outlets, including two malls within a short ten-minute drive. This allows for many opportunities to explore and entertain without straying far from the hotel. The accommodating staff and immaculate facilities further enhance the experience, making it a place where many guests express an eagerness to return. For families traveling together, the comfortable and spacious suites offer a satisfying retreat that’s both functional and pleasant.

3 Star
Home2 Suites by Hilton Indianapolis - Keystone Crossing provides a satisfying experience for its guests, maintaining a strong three-star rating while offering good value for the price. The hotel is particularly recognized for its impressive breakfast, with a wide selection of options that leave guests pleased. Rooms are spacious and clean, enhancing the comfort of the stay. The staff receives commendations for their friendly and accommodating service, contributing positively to the overall experience. Guests find the hotel meets their needs, making it a reliable choice, with ample free parking adding to the convenience. Ultimately, the combination of decent facilities, good service, and reasonable pricing make this hotel a suitable option for travelers looking for quality and affordability in the Indianapolis area.


No, Home2 Suites by Hilton Indianapolis - Keystone Crossing doesn't have any pool.

No, a spa isn't available at Home2 Suites by Hilton Indianapolis - Keystone Crossing.

Yes, Home2 Suites by Hilton Indianapolis - Keystone Crossing welcomes dogs.

Yes, parking facilities are available at Home2 Suites by Hilton Indianapolis - Keystone Crossing.

Yes, Home2 Suites by Hilton Indianapolis - Keystone Crossing has a gym.

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