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Summary of reviewsHoliday Inn Express & Suites - Indianapolis Northwest by IHG is widely appreciated for its strategic and convenient location, offering easy access to major highways and the city's attractions while maintaining a peaceful environment. The tranquil business park setting provides a restful retreat with proximity to dining options, Eagle Creek Park, and local sports events, appealing to both business and leisure travelers.
The hotel's complimentary breakfast is a standout feature, noted for its variety and freshness, with guests enjoying a selection of hot and cold items. The well-maintained buffet and friendly morning staff contribute to a positive start to the day.
Rooms are spacious, comfortable, and impeccably clean, featuring modern décor and conveniences like microwaves and fridges. Guests often highlight the exceptional comfort of the beds and the quiet atmosphere conducive to relaxation.
Cleanliness is a key strength of the property, with meticulous attention across all areas. The non-smoking policy ensures a pleasant environment, and the staff's commitment to upkeep and guest satisfaction is frequently praised.
The staff at the hotel are recognized for their warm and accommodating nature, enhancing the welcoming atmosphere. From efficient check-ins to handling large groups with ease, their professionalism and friendliness leave a lasting impression.
Families find the hotel particularly inviting, with amenities such as an indoor pool and spacious rooms facilitating a comfortable stay. The convenient location allows easy exploration of dining and attractions, making it a practical choice for family trips.
For those seeking restful sleep, the beds are highly regarded for comfort, complementing the clean and cozy room environment. Thoughtful touches, like coffee in-room and mattress protectors, further enhance the stay.
Overall, Holiday Inn Express & Suites - Indianapolis Northwest by IHG offers great value for money, with guests appreciating its cleanliness, friendly service, and convenient location. Many express a desire to return and recommend it to others, making it a reliable choice for a satisfying stay near Indianapolis. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Standard Room with Two Queen BedsThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room offers a wardrobe, a safe deposit box, a tiled floor, a carpeted floor and a flat-screen TV with cable channels. The unit offers 2 beds.
Standard RoomThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room provides a wardrobe, a safe deposit box, a tiled floor, a carpeted floor and a flat-screen TV with cable channels. The unit offers 1 bed.
King Suite with Sofa BedProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.
Suite - Non-SmokingOffering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.
Standard King RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a dining area and a wardrobe. The unit offers 1 bed.
Standard King Room with Roll-In Shower - Communications AccessThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a wardrobe, a safe deposit box, a tiled floor, a carpeted floor and a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe King Room - Hearing Accessible Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.
Suite - Hearing Accessible - Non-SmokingProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a dining area and a wardrobe. The unit offers 2 beds.
Standard Queen Room with Two Queen Beds and Walk-In ShowerThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a wardrobe, a safe deposit box, a tiled floor, a carpeted floor and a flat-screen TV with cable channels. The unit offers 2 beds.
Standard Queen Room with Two Queen Beds - Communications AccessibleThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room offers a wardrobe, a safe deposit box, a tiled floor, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Deluxe Twin Room - Hearing AccessibleThis air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
King Suite with Accessible Tub - Disability AccessFeaturing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. This suite is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 1 bed.
King Suite - Hearing Accessible/Non-SmokingProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 1 bed.
Executive Suite - Non-SmokingProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a dining area and a wardrobe. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
The Holiday Inn Express & Suites - Indianapolis Northwest by IHG is recognized for its strategic and convenient location. It offers easy access right off the expressway, which facilitates seamless travel across Indianapolis and beyond. Positioned near major highways, it's a practical choice for visitors attending events, such as those at the nearby Eagle Creek racecourse or Indianapolis Speedway. Guests appreciate the proximity to a variety of dining options, with numerous restaurants and a Starbucks within walking distance. The location is particularly favorable for those wanting quick access to the city's attractions, including the Children's Museum, while maintaining a distance that ensures a peaceful stay away from the bustling downtown area. It's an ideal spot for travelers visiting family, attending sports events like Indiana Fever games, or exploring the northern side of Indianapolis, including Eagle Creek Park. The hotel's placement in a quiet business park area ensures a tranquil environment, particularly on weekends, while still being only a short drive from the city center and airport, making it both a convenient and cost-effective option.
Breakfast
The breakfast experience at the Holiday Inn Express & Suites - Indianapolis Northwest by IHG has received numerous positive remarks from guests. Many guests have praised the breakfast for its variety and fresh offerings, noting a wide range of options that cater to different tastes. The complimentary breakfast has been described as excellent, delicious, and very good, with many visitors appreciating the hot breakfast items available, such as biscuits and gravy, eggs, bacon, and sausage patties. The buffet is well-stocked and maintained, providing a pleasant start to the day with both continental and hot fare options. Guests also highlighted the friendly morning staff and the convenience of having a breakfast that is easy to access. While some wished for more savory selections or fresh fruit, overall, the breakfast offerings leave a positive impression, and many consider it one of the highlights of their stay.
Rooms
Holiday Inn Express & Suites - Indianapolis Northwest by IHG consistently wows guests with its comfortable and meticulously clean accommodations. The rooms are notably spacious, offering a pleasant and roomy layout that caters to both relaxation and functionality. Many guests appreciate the modern and updated décor, creating an inviting and well-appointed atmosphere. Cleanliness is a recurring highlight, with numerous reviews emphasizing spotless conditions throughout their stay. Travelers find the beds exceptionally comfortable, often mentioning features like pillow-top mattresses that enhance their rest. Additionally, rooms are equipped with conveniences such as microwaves and fridges, accommodating both short and extended visits. The overall environment is quiet and conducive to relaxation, despite the hotel's proximity to the nearby interstate. With friendly staff adding to the overall experience, this hotel proves to be a reliable choice for those seeking comfort and cleanliness near Indianapolis.
Beds
Holiday Inn Express & Suites - Indianapolis Northwest by IHG stands out as a haven for those seeking restful sleep, with guests consistently praising the comfort of its beds. Many travelers found the beds to be extremely comfortable, often using phrases like very comfortable and super comfy to describe their sleep experience. Reviewers also commented on the cleanliness of the rooms, complementing the cozy environment that enhances relaxation. The mattresses are often highlighted for their quality, with some guests wishing they could find similar ones for their own homes. The hotel places a strong emphasis on guest comfort, as seen with the provision of mattress protectors, giving an added sense of security against bedbugs. Additionally, visitors appreciated having amenities like coffee readily available in their rooms. The combination of comfort and cleanliness at this hotel provides a reliable and pleasing experience for those looking to unwind after a day of exploration in Indianapolis.
Cleanliness
At the Holiday Inn Express & Suites - Indianapolis Northwest by IHG, cleanliness is consistently praised by guests. From the lobby to individual rooms, everything shines with a noticeable attention to detail. Many guests highlight the modern and newly-remodeled aesthetic, which complements the hotel's impeccable upkeep. The hotel provides a spotless and secure environment that guests find both comfortable and convenient.
The accommodations, including spacious rooms, are noted to be particularly clean and inviting, offering an up-to-date style that enhances overall comfort. The hotel's non-smoking policy further ensures a pleasant atmosphere throughout the property. Complementing the pristine condition of the facilities, the staff are frequently mentioned as friendly and efficient, contributing to the positive experience.
Additionally, the ample parking and convenient location near local attractions provide added convenience for travelers. Overall, Holiday Inn Express & Suites - Indianapolis Northwest stands out as a clean, comfortable, and quiet choice for business or leisure stays, with well-maintained grounds and thoughtful amenities such as a quiet pool area and a generous breakfast offering.
Staff
Nestled in the Northwest area of Indianapolis, the Holiday Inn Express & Suites offers a warm and welcoming atmosphere, characterized by its standout staff. Reviews consistently highlight the extremely friendly and helpful nature of employees, with many guests noting their courteous and professional demeanor. The front desk staff, in particular, receives high praise for being helpful and accommodating, ensuring smooth check-ins and an overall pleasant experience.
The dedication of the staff shines through, even when handling large groups, demonstrating patience and efficiency. Guests appreciated the attentiveness and politeness of the team, with specific mentions of individuals like Jaime and Antonio who exceeded expectations in providing exceptional service.
Management and maintenance staff are also recognized for their quick and cheerful responses to any issues that arise, underscoring the hotel's commitment to guest satisfaction. The kid-friendly environment is further enhanced by the politeness and helpfulness of the team, making it a comfortable choice for families.
Overall, the staff at Holiday Inn Express & Suites - Indianapolis Northwest by IHG sets a high standard for service with their congenial and accommodating approach, leaving guests feeling valued and welcomed during their stay.
Family
The Holiday Inn Express & Suites - Indianapolis Northwest by IHG offers a welcoming environment for families seeking a kid-friendly escape. Guests have highlighted the indoor pool as a particular hit, where children not only enjoy swimming but also have opportunities to make new friends. The hotel provides several family essentials, including a complimentary breakfast, parking, and WiFi, making it a convenient choice. Spacious rooms allow families ample space to relax, with thoughtful proximity to the pool for ease of access. Guests have appreciated the friendliness and helpfulness of both the staff and other visitors, adding to the warm atmosphere. The hotel's location is advantageous for exploring nearby dining, shopping, and attractions, thanks to easy car access. Overall, the combination of comfort, amenities, and a relaxed atmosphere ensures a satisfying stay for both parents and children alike.
3 Star
Holiday Inn Express & Suites - Indianapolis Northwest by IHG offers a comfortable and convenient option for travelers seeking a pleasant stay. Guests frequently praise the hotel's value for money, highlighting its suitability for short visits, especially when attending events like IMSA and GT races. The property provides everything needed for a comfortable night, with cleanliness and a friendly atmosphere being consistent themes across reviews. The staff at the hotel receive multiple accolades for their friendly and helpful demeanor, quickly addressing any needs that arise. The location serves as an added advantage, being ideal for those not wanting to stay downtown. While opinions varied, with some reviews labeling the experience as average or okay, the overall sentiment leans towards positive, with many guests planning return visits and recommending it to others.
No, Holiday Inn Express & Suites - Indianapolis Northwest by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express & Suites - Indianapolis Northwest by IHG.
Yes, Holiday Inn Express & Suites - Indianapolis Northwest by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express & Suites - Indianapolis Northwest by IHG.
Yes, Holiday Inn Express & Suites - Indianapolis Northwest by IHG has a gym.