4-Star HotelThis 4-star hotel offers 3 restaurants and a spa where guests can enjoy massages, body wraps, or facials. It features a bar/lounge, a fitness center, and a sauna. It is located 8 km from the Panticosa Los Lagos Ski Resort and provides direct access to the spa.
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Summary of reviews related to the '4 Star' categoryHotel Continental Balneario de Panticosa has drawn significant criticism from guests, primarily for not meeting the standards expected of a four-star establishment. Commonly expressed concerns include outdated and poorly maintained facilities, such as old furnishings, low-quality televisions, and a general lack of upkeep, which detracts from the overall experience. Many guests noted the need for extensive renovations to restore the hotel’s former glory, suggesting that it may once have deserved four stars but no longer lives up to that rating.
Breakfast and dining options also fell short of expectations, with guests describing them as limited in variety and quality, at odds with what one would anticipate from a hotel of this supposed caliber. Additionally, those who opted for the half-board found the buffets particularly lacking. The absence of basic amenities like minibars and even bottled water was mentioned, contributing to the feeling that the hotel's services do not justify its price point.
Despite its beautiful location, which some guests appreciated, the overwhelming sentiment suggests that the hotel does not provide the level of comfort or service typical of a four-star rating. This mismatch between expectation and reality has led to widespread disappointment among visitors who feel the pricing should reflect a more accurate assessment of the hotel's current condition, potentially closer to a two or three-star rating.
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