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Summary of reviewsHoward Resort Xitou is highly regarded for its prime location within the Xitou Forest Recreation Area, providing guests with exceptional access to nature, a serene atmosphere, and excellent air quality. Visitors appreciate the close proximity to attractions such as the Xitou Botanical Garden and the educational center, making the resort a convenient and appealing choice for those seeking tranquility away from city life.
The breakfast experience is a standout feature at the resort, offering a diverse selection that caters to various tastes with both Western and Asian options. Guests frequently praise the richness and abundance of breakfast offerings, enjoyed in a venue with panoramic views that enhance the dining experience.
Dining at Howard Resort Xitou is characterized by a friendly and inviting atmosphere, though dinner options receive mixed reviews due to a limited buffet selection and room for improvement in food quality. Nevertheless, the breakfast and evening meal offerings are generally perceived as plentiful and pleasing.
Rooms at the resort are noted for their cleanliness, spaciousness, and comfort, with recent renovations contributing to a modern atmosphere. Guestrooms often provide views of the surrounding natural beauty, adding to the tranquility of the stay. While some facilities may appear outdated and certain areas require more thorough cleaning, practical design elements and thoughtful amenities are appreciated.
The staff at Howard Resort Xitou are frequently commended for their friendliness and attentiveness, though there are occasional challenges in guest interactions, particularly at the reception desk. Nonetheless, dining and support staff often exhibit exemplary attitudes, contributing to a generally positive service experience.
Comfort is paramount, with guests consistently praising the high-quality beds and bedding, ensuring a restful sleep environment complemented by electric blankets and heating equipment.
In terms of overall experience, Howard Resort Xitou provides a welcoming atmosphere with well-appreciated facilities and thoughtful services. Breakfast is notably excellent, and despite some areas needing refinement, such as dining options and certain service aspects, the resort offers several commendable features that result in a pleasurable stay for most guests. Show more
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Hotel Taking Steps Towards Sustainability
Sustainability is central to this resort's design and operations. It is committed to environmental education and eco-tourism, actively participating in programs aligned with forest management goals. The resort utilizes local building materials such as bamboo and fir trees, and offers guided nature activities like forest walks and ecological tours.
Family Friendly Hotel
Located in the Xitou scenic area, this resort likely offers family-friendly activities such as nature walks and educational programs. The resort's facilities and proximity to natural attractions make it an excellent choice for families seeking outdoor adventures.
4-Star Hotel
This resort offers a serene escape with its location in Xitou. The well-maintained facilities and excellent service make it a popular choice for those seeking a comfortable and relaxing stay.
Hotel with Free Wi-Fi
Room Types
Superior Quadruple - University BuildingThe quadruple room features air conditioning, a wardrobe, as well as a private bathroom boasting a hairdryer. This quadruple room offers an electric kettle and a TV. The unit has 2 beds.
Superior Double - University BuildingThe spacious double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a hairdryer. This double room provides an electric kettle and a TV. The unit offers 2 beds.
Premier Double - Red BuildingThe spacious double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. This double room provides an electric kettle and a TV. The unit has 1 bed.
Deluxe Double Room - Han Guang BuildingThe double room provides air conditioning and a wardrobe, as well as a private bathroom featuring a hairdryer. This double room features an electric kettle and a TV. The unit offers 1 bed.
Deluxe Twin Room - Han Guang BuildingThe twin room offers air conditioning and a wardrobe, as well as a private bathroom featuring a hairdryer. The unit offers 2 beds.
Superior Triple Room - University BuildingThe triple room features air conditioning, a wardrobe, as well as a private bathroom boasting a hairdryer. This triple room offers an electric kettle and a TV. The unit has 2 beds.
Elegant Double Room - Phoenix BuildingThe double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a hairdryer. This double room features an electric kettle and a TV. The unit offers 1 bed.
Guest Reviews
7.5
Good
Location
Howard Resort Xitou enjoys a prime location that consistently garners praise from guests. Nestled right within the scenic area of the Xitou Forest Recreation Area, the resort offers an exceptional environment for nature lovers and tranquility seekers alike. Visitors appreciate its proximity to various attractions, including the Xitou Botanical Garden and the educational center, making it a highly convenient choice for travelers. The ability to enter and exit the park freely adds to the convenience, enhancing the overall experience for guests. Being situated amidst the natural reserve ensures a serene atmosphere, complemented by excellent air quality. This location allows guests to immerse themselves in the beauty of the forest, making it a perfect retreat for those looking to escape city life. Overall, the Howard Resort Xitou's location stands out as a highlight, providing guests with easy access to explore the lush surroundings while offering comfortable accommodations.
Breakfast
Nestled within the stunning landscape of Xitou, Howard Resort offers an excellent breakfast experience that has become a highlight for guests. The breakfast selection is diverse, catering to a variety of tastes with an array of both Western and Asian options such as Chinese fried noodles, porridge, and Western-style bread, all presented cleanly and tidily. Guests frequently praise the richness and abundance of the breakfast, which is said to be much more varied compared to other nearby accommodations.
The breakfast venue, located within the newly constructed Yunsong Building, features elegant large windows with panoramic views of the surrounding mountains and bamboo forest, adding to the comfortable and relaxing dining atmosphere. While some note the juice drinks could be more flavorful, the healthiness and quality of ingredients make up for any minor shortcomings. Overall, breakfast at Howard Resort Xitou is more than just a meal; it's an experience that complements the scenic beauty of the Xitou area, ensuring guests start their day on a delightful note.
Dinner
Howard Resort Xitou offers a mixed dining experience that leaves guests with varied impressions. On the one hand, diners consistently praise the restaurant's friendly staff and beautiful dining environment, enhancing the overall dining experience. Many guests find the meals, including dinner, breakfast, and afternoon tea, delicious, with some noting the freshness of the ingredients like shrimp. Breakfast and dinner are often cited as plentiful and pleasing to the palate, with guests appreciating the plentiful seating availability.
However, opinions diverge when it comes to the dinner buffet, with multiple reviews indicating a limited selection of dishes. The quality issues, such as the lackluster taste of the hot pot broth and poor-quality meat, point to room for improvement. Some guests find the prices steep, and certain elements, like the vegetarian options and the coffee machine situation, have been critiqued.
Overall, while Howard Resort Xitou succeeds in creating a friendly and inviting atmosphere, the dining experience could benefit from a broader variety and improvement in food quality to align with its pricing.
Rooms
Howard Resort Xitou offers a pleasant stay with rooms that boast cleanliness and comfort, a factor frequently highlighted in guest reviews. Guests frequently note the spaciousness and newness of the rooms, which have undergone recent renovations that contribute to a modern atmosphere. The comfortable beds, complete with electric blankets and generous queen-sized mattresses, enable a restful night's sleep, while the clean and well-appointed bathrooms enhance the overall experience.
Adding to the tranquility, some rooms are nestled near a maple tree or offer a view of the forest, which imbues the atmosphere with natural beauty. Although certain facilities may appear slightly outdated, the rooms’ facilities, including dehumidifiers that run continuously and tea sets, add to the sense of an inviting retreat.
Guests particularly appreciate practical design elements, such as spacious room layouts and thoughtful furnishings, although a few feature concerns about poor sink designs and occasional weak air conditioning. Despite some critique on mold-prone areas and dusty corners within specific buildings like the Spruce Building, the overarching impression is one of rejuvenated comfort in a scenic location that offers both modern amenities and a cozy escape from city life.
Beds
At Howard Resort Xitou, guests consistently find solace in the comfort of their sleep accommodations. The beds are generously sized, offering ample space for a restful night. Many travelers highlight the superior comfort provided by the perfect balance of softness and firmness in both the beds and pillows. Added to this, the presence of electric blankets and heating equipment ensures a cozy experience regardless of the weather. The cleanliness of the bedding complements the inviting sleep environment, making it a key feature that enhances the overall appeal of this resort. The combination of these elements leaves guests feeling truly well-rested during their stay.
Cleanliness
Howard Resort Xitou is often praised for its clean and comfortable rooms, offering guests a pleasant stay in a quiet and convenient location. Many visitors appreciate the nice overall atmosphere and the resort's tidy interiors. The presence of amenities like electric blankets adds to the comfort experience. However, there are notable concerns regarding the thoroughness of cleaning in certain areas. Some guests have observed visible dust on cabinets, unclean bathroom doors, and instances of cockroaches in the restaurant. The hallway conditions, including wall cracks and mold issues, have been mentioned, alongside a musty odor within rooms. While the resort succeeds in offering clean spaces overall, attention to detail in cleaning is suggested, with reports of dust, boogers, and hair in corners, as well as sand on some floors. The bathroom and breakfast receive generally positive feedback, though enhancements in cleaning standards would further elevate the guest experience.
Staff
Howard Resort Xitou is a destination where hospitality is generally marked by friendly and attentive service. Guests frequently highlight their positive experiences with the service staff, praising their enthusiasm and excellent demeanor. Dining staff receive commendations for their friendliness, despite some limitations in cooking local Taiwanese dishes. Efficient management of supplies and quick responses to service requests further amplify the hotel's commitment to guest satisfaction.
However, there are noteworthy challenges in guest interactions at the reception desk, where patience and warmth may falter. Instances of impatience and a need for improvement in the check-in process have been mentioned, indicating room for development in certain areas. While some staff exhibited an exemplary attitude, promoting good service especially in hospitality roles such as shuttle bus assistance and ecological exhibitions, there is a clear desire among guests for enhanced front desk operations and sufficient staffing.
Overall, the hotel presents a mixed picture in terms of service quality, with notable strengths in enthusiasm and friendliness but requiring improvements in certain service encounters and logistics to truly elevate the guest experience.
4 Star
Howard Resort Xitou delivers a pleasant overall experience with a welcoming atmosphere. The hotel's facilities and services are well appreciated, thanks to the friendly and thoughtful staff. Guests frequently remark on the effective equipment services and the resort's ability to provide a good stay, underscored by a sense of thoughtfulness. Breakfast stands out for its remarkable quality, evoking comparisons to renowned dining experiences such as at Fook Lam Moon, further contributing to positive impressions.
However, some areas require enhancements. The restaurant staff could benefit from additional training to improve service quality and friendliness. Additionally, elements such as food may need refinement to meet guests' expectations consistently. The hotel's pricing is noted as high, which might not align with every traveler's budget. For those eager to explore the extensive park, it's important to consider the potential physical effort involved in navigating the large grounds. Overall, while there are areas for improvement, the Howard Resort Xitou has several commendable aspects that contribute to an enjoyable stay.
No, Howard Resort Xitou doesn't have any pool.
No, a spa isn't available at Howard Resort Xitou.
No, Howard Resort Xitou doesn't allow dogs.
No, parking facilities aren't available at Howard Resort Xitou.