Summary of reviewsThe Residence Inn Houston Westchase On Westheimer is a great choice for travelers looking for a friendly and attentive staff. Many guests praised the staff for their helpfulness and professionalism with Ashley at check-in receiving particular praise for her great attitude and going above and beyond to make guests feel welcome. The staff was described as polite, respectful and amazing by many guests. While there were a few negative comments regarding maintenance and evening managers not being readily available and one comment about a rude front desk person, guests seemed to appreciate the efforts of the majority of the staff. Overall, the Residence Inn Houston Westchase On Westheimer is a great place to stay with a welcoming and helpful staff. Show more
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Categories
Hotel with Rooms With Fireplace
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Queen Studio with Sofa BedA kitchen with a microwave, refrigerator, and dishwasher is featured in this studio. A seating area with a sofa bed is also provided.
One-Bedroom Queen Suite with Sofa BedA separate living room, a full kitchen, and a dining area are provided in this suite.
Two-Bedroom King Suite with FireplaceA separate living room, a full kitchen, and a dining area are provided in this suite.
One Bedroom Executive Suite with Queen Bed and SofaOffering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, a coffee machine, a seating area as well as pool views.
One-Bedroom Queen Suite with Sofa Bed - Hearing AccessibleThe suite is furnished with a desk and a seating area and provides air conditioning and a private entrance.
About Residence Inn Houston Westchase On Westheimer
Residence Inn Houston Westchase On Westheimer is a comfortable and conveniently located hotel according to its guests. The location was described as being near grocery stores like Kroger and other amenities, providing guests with convenience during their stay. Additionally, the hotel's proximity to various businesses and the comment center made it convenient for guests who were in the area for business purposes. Many guests appreciated the hotel's location, mentioning that it was near to everything they needed, making it a great location for anyone visiting Houston. The hotel's great room set up and affordable prices were further praised by guests, making for a comfortable and satisfying stay.
Rooms
The Residence Inn Houston Westchase On Westheimer is a great choice for travelers who are looking for clean, secure and spacious rooms. The bedding is comfortable and the rooms are equipped with a fully loaded kitchen, making it feel like you're staying in an apartment rather than a hotel room. The convenience of the rooms suited the needs of the guests, while the size and look of the space were excellent. The hotel staff was also quick to address any issues that came up, like a door lock issue or a need for a bigger room. Despite some negative comments about the hotel being outdated or having mold in some rooms, guests have overall praised the cleanliness and cozy atmosphere of the hotel with some even noting how comfortable their rooms were.
Cleanliness
The Residence Inn Houston Westchase on Westheimer boasts clean and comfortable rooms with cozy bedding. Guests rave about the cleanliness and comfortable accommodations of the hotel. However, some guests have reported issues like bugs, dead roaches on the carpet, bedbug bites and mold in their rooms. There were also reports of dirty rooms, towels and blankets with hairs and unpleasant smells of animal waste and marijuana in the hallways. Some guests noted maintenance issues with their rooms, such as a broken toilet or loud air conditioning. Despite some negative reviews, many guests were impressed by the cleanliness and overall pleasant stay at this hotel.
Staff
The Residence Inn Houston Westchase On Westheimer has a friendly and attentive staff with many guests praising their helpfulness and professionalism. Ashley at check-in received particular praise for her great attitude and going above and beyond to make guests feel welcome. Overall, the staff was described as polite, respectful and amazing by many guests. However, there were a few negative comments regarding the maintenance and evening managers not being readily available and one comment about a rude front desk person. Despite these rare negative experiences, guests seemed to appreciate the efforts of the majority of the staff.
Yes, Residence Inn Houston Westchase On Westheimer has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Residence Inn Houston Westchase On Westheimer.
No, Residence Inn Houston Westchase On Westheimer doesn't allow dogs.
Yes, parking facilities are available at Residence Inn Houston Westchase On Westheimer.
Yes, Residence Inn Houston Westchase On Westheimer has a gym.