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Summary of reviewsInterContinental Houston by IHG, excels in delivering a delightful guest experience, largely due to its key location, exceptional service and superior amenities. Strategically situated near the medical center, the hotel is ideal for those visiting MD Anderson and St Luke's Hospital with convenient access to Rice University, Rice Village, Hermann Park and NRG Park. This prime locality not only ensures convenience but also affords guests plenty of dining and recreational options nearby.
The hotel’s breakfast offerings are widely praised with many guests highlighting the delicious buffet and the overall pleasant ambiance. Though some mention the need for greater variety and note higher prices, the general consensus is one of satisfaction. Dinner experiences are equally commendable, especially the lamb dish and tenderloin, despite similar remarks about costs.
Rooms are celebrated for their cleanliness, modern design and spaciousness with ample amenities like an abundance of pillows and towels that enhance the stay. The commitment to cleanliness extends throughout the property with guests frequently noting the immaculate condition of common areas as well.
Staff service stands out as a major highlight with numerous reviews praising the friendliness, professionalism and helpfulness of the personnel, particularly at the front desk and bar. This exceptional service significantly contributes to the memorable experiences of the guests.
While parking convenience is appreciated, many guests express concerns over high parking fees and occasional parking difficulties. Incidents such as a stolen wallet have also been reported, though these instances appear isolated.
Lastly, the beds at InterContinental Houston receive commendations for their comfort, making for restful stays, though a few guests find them either too hard or too soft.
Overall, InterContinental Houston by IHG, garners positive feedback for its excellent location, accommodating staff, cleanliness and comfortable accommodations, establishing it as a top choice for travelers in the area. Show more
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Categories
Hotel near Golf Courses
Located in the heart of Houston's museum district, it offers proximity to Hermann Park Golf Course. This luxury hotel provides a comfortable and convenient stay for golf enthusiasts.
Hotel Taking Steps Towards Sustainability
The hotel features an environment-friendly policy and sustainable design. It is part of IHG's broader low carbon program focused on energy efficiency and operational sustainability.
Business Hotel
Located in the Texas Medical Center area, the InterContinental offers luxury and convenience for medical professionals and business travelers. It features well-equipped meeting rooms, upscale dining, and a range of amenities.
Accessible Hotel
As an IHG property, InterContinental Houston offers accessible guest rooms and public spaces. It ensures wheelchair access and provides amenities catering to guests with diverse accessibility needs, reflecting IHG's commitment to inclusive travel.
Hotel with Gym
The hotel has a modern fitness center with advanced equipment for cardio and strength training. Guests can enjoy a comprehensive workout experience with amenities designed to support their fitness goals.
Hotel with EV Charging Stations
This hotel offers EV chargers, with at least one space available on the second floor of the garage. Charging is available for a fee, with in/out privileges included.
4-Star Hotel
Located near the Texas Medical Center, this hotel offers luxurious accommodations and upscale amenities. It is well-suited for medical travelers and those seeking a sophisticated experience.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
EV charging stations
Hotel with Outdoor Pool
Room Types
Classic Queen Room with Two Queen BedsOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 2 beds.
Classic RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Classic King RoomThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Classic King Room - High FloorThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a seating area, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Classic Queen Room with Two Queen Beds - High FloorProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 2 beds.
Classic King Room with ViewThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Classic Queen Room with Two Queen Beds and ViewThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The double room provides a seating area, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Classic Queen Room with Two Queen Beds - Top FloorFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Premium Queen Room with Two Queen BedsProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 2 beds.
Premium Queen Room with Two Queen Beds and ViewProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.
Premium Pool Access The spacious double room offers air conditioning, a tea and coffee maker, a terrace with pool views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Premium pool access Two Double BedsThe spacious double room provides air conditioning, a tea and coffee maker, a terrace with pool views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Premium RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels.
Premium King Room - Lounge AccessThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room features a seating area, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
2 Queen Premium Lounge AccessOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 2 beds.
Guest Reviews
8.8
Excellent
Location
InterContinental Houston by IHG, boasts a highly praised location, consistently highlighted by guests. It's strategically positioned near the medical center, making it ideal for those with appointments or meetings at MD Anderson and St Luke's Hospital. The hotel also offers easy access to prestigious Rice University and the vibrant Rice Village area, known for its charming local shops and dining options.
Guests appreciate its proximity to Hermann Park, where one can indulge in a variety of outdoor activities or simply enjoy the scenery. The location also provides a short distance to NRG Park and numerous nice restaurants, ensuring that both leisure and convenience are covered.
Apart from the location, the cleanliness and service receive commendation for contributing to an overall excellent experience. The comfortable accommodations are complemented by staff who are always accommodating and super friendly, enhancing the stay for every guest. Additionally, ease of access to parking and efficient elevators further simplify the logistics, making InterContinental Houston a preferred choice for many visitors to the area.
Breakfast
InterContinental Houston by IHG, seems to provide a notably positive breakfast experience for its guests. Many reviewers praised the breakfast as amazing, great, delicious and very good. Guests appreciated the quality of food and the pleasant atmosphere in which it was served. The breakfast buffet, included with certain room selections, received particular acknowledgement for its excellence and attentive service. Patrons found the location convenient, particularly its proximity to Downtown.
However, a few reviews mentioned that the breakfast buffet lacked variety and could benefit from diversification. Some also noted that, despite the high quality, the food was quite pricey. Despite a couple of criticisms, the overall sentiment towards the breakfast experience was largely favorable with guests enjoying the relaxing and comfortable ambiance along with good food, waffles and pancakes.
Dinner
InterContinental Houston's dining experiences receive high praise from guests. Reviewers commonly highlight the excellent quality of dinner, describing the food as very good, fantastic and amazing. The restaurant’s lamb dish and tenderloin are frequently mentioned as delicious highlights. Despite the food's excellence, some note that prices can be on the higher side. Overall, guests appreciate the great restaurant and good service, indicating a strong performance in delivering satisfying dining experiences.
Rooms
The rooms at InterContinental Houston by IHG, consistently receive high praise for their cleanliness, comfort and spaciousness. Guests frequently note the modern design and the ample size of both the rooms and the bathrooms, contributing to an overall comfortable stay. Many reviewers mention the abundance of pillows and towels provided, enhancing the sense of convenience and luxury. The hotel's location further complements the positive experience, making it a well-regarded choice for travelers seeking a clean, contemporary and comfortable accommodation.
Beds
The beds at InterContinental Houston by IHG, receive high marks for comfort with many guests praising how comfortable the beds and mattresses are. Several reviews highlight that the beds were extremely comfortable, contributing to a restful stay. However, a few guests found the beds a bit too hard or soft for their liking with comments mentioning that the mattress felt saggy and the pillows were not as comfortable. Despite these minor concerns, the overall consensus is that the beds provide a pleasant sleeping experience for most visitors.
Cleanliness
InterContinental Houston by IHG, has garnered numerous positive comments about its cleanliness from satisfied guests. The rooms are praised for being very clean, spacious and comfortable, contributing to a satisfying stay. Many guests emphasize that the entire hotel, including its common areas, is exceptionally clean and well-maintained. The elegant and beautiful property not only offers cleanliness but also convenience due to its ideal location.
The friendly and prompt service of the staff adds to the overall positive experience, making sure that guests' needs are addressed efficiently. Even though there are minor issues like limited hot water in some rooms, the high standards of cleanliness are consistently highlighted. Overall, the hotel is noted as one of the cleanest accommodations that guests have experienced.
Staff
The staff at InterContinental Houston by IHG, consistently receives high praise for their exceptional service. Frequent commendations highlight their friendliness, professionalism and willingness to help. Guests often note the front desk and bar staff as being particularly nice, thoughtful and accommodating. Many reviews underline the positive interactions with the staff as a standout part of their stay, emphasizing the team's efficiency and attentiveness. Although there was a minor mention of service falling short, the overwhelming sentiment reflects a superior experience with the hotel’s personnel, contributing significantly to a memorable visit.
Parking
InterContinental Houston by IHG, receives positive feedback for its clean and organized environment, as well as its convenient location. However, parking at the hotel is often a topic of concern among guests. Many find the parking fees to be notably high, especially for valet services. Self-parking, though available, is considered less convenient and still comes at a cost. There are also mentions of limited parking availability for visitors and some difficulty in navigating the hotel’s parking area. Additionally, one guest reported an unfortunate incident involving a stolen wallet from their car. Despite these issues, the overall accessibility to parking is noted as a positive aspect.
Yes, InterContinental Houston by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at InterContinental Houston by IHG.
Yes, InterContinental Houston by IHG welcomes dogs.
Yes, parking facilities are available at InterContinental Houston by IHG.