Holiday Inn Express Hong Kong Mongkok by IHG
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHoliday Inn Express Hong Kong Mongkok by IHG, enjoys a prime location in a vibrant neighborhood that satisfies both tourists and business travelers. The hotel is conveniently close to Mongkok Station, Yau Ma Tei Metro and local bus stations, allowing easy exploration of the city. Guests appreciate the proximity to bustling shopping streets, diverse restaurants and local markets while still experiencing a peaceful environment.
The rooms at the hotel are well-maintained and provide a comfortable stay with many guests praising the unexpected spaciousness and cleanliness. Daily housekeeping ensures the rooms remain tidy and the soundproofing adds to the restful ambiance. While some mention minor issues like musty smells and dusty areas, these do not detract significantly from the overall positive impressions.
Cleanliness is a notable highlight with guests consistently describing the property as spotless and well-kept. Housekeeping services are thorough and attentive, maintaining a high standard of hygiene throughout the hotel.
The staff receive high commendation for their friendly, professional and helpful manner. Specific staff members are often praised by name for their excellent customer service, adding a personalized touch to guests' experiences. Although there are isolated incidents of less responsive interactions, the overall consensus highlights the positive impact of the accommodating and supportive hotel team.
The breakfast offerings, however, receive mixed reviews. Some guests appreciate the made-to-order convenience and customer service, but many find the selection limited and repetitive. The venue's small size and the absence of buffet-style options contribute to a less impressive dining experience. Despite these critiques, the breakfast is generally deemed adequate given the price point.
Beds at the hotel also receive mixed feedback. While many guests find them comfortable and supportive, others feel the mattresses are too firm. Pillows receive varied reviews as well with some finding them too soft or uncomfortable. Nonetheless, most guests view the beds as satisfactory, contributing to a restful stay.
In summary, the Holiday Inn Express Hong Kong Mongkok excels in location, cleanliness and customer service, making it a reliable choice for travelers. While there is room for improvement in breakfast offerings and bed comfort, the hotel's strengths largely overshadow these minor drawbacks.
Categories
The rooms at the hotel are well-maintained and provide a comfortable stay with many guests praising the unexpected spaciousness and cleanliness. Daily housekeeping ensures the rooms remain tidy and the soundproofing adds to the restful ambiance. While some mention minor issues like musty smells and dusty areas, these do not detract significantly from the overall positive impressions.
Cleanliness is a notable highlight with guests consistently describing the property as spotless and well-kept. Housekeeping services are thorough and attentive, maintaining a high standard of hygiene throughout the hotel.
The staff receive high commendation for their friendly, professional and helpful manner. Specific staff members are often praised by name for their excellent customer service, adding a personalized touch to guests' experiences. Although there are isolated incidents of less responsive interactions, the overall consensus highlights the positive impact of the accommodating and supportive hotel team.
The breakfast offerings, however, receive mixed reviews. Some guests appreciate the made-to-order convenience and customer service, but many find the selection limited and repetitive. The venue's small size and the absence of buffet-style options contribute to a less impressive dining experience. Despite these critiques, the breakfast is generally deemed adequate given the price point.
Beds at the hotel also receive mixed feedback. While many guests find them comfortable and supportive, others feel the mattresses are too firm. Pillows receive varied reviews as well with some finding them too soft or uncomfortable. Nonetheless, most guests view the beds as satisfactory, contributing to a restful stay.
In summary, the Holiday Inn Express Hong Kong Mongkok excels in location, cleanliness and customer service, making it a reliable choice for travelers. While there is room for improvement in breakfast offerings and bed comfort, the hotel's strengths largely overshadow these minor drawbacks.
Business Hotel
Located in Mongkok, this hotel offers basic business amenities and services. Its location provides easy access to transportation and commercial areas. It is a practical choice for budget-conscious business travelers.
3-Star Hotel
Located in the heart of Mongkok, this hotel offers easy access to shopping and local attractions. It provides comfortable accommodations and complimentary breakfast, ensuring a convenient and value-for-money stay.
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Accessible Hotel
Hotel with Gym
Guest Reviews
Holiday Inn Express Hong Kong Mongkok boasts an enviable location that is highly praised by its guests. Situated in a lively neighborhood, the hotel offers easy access to local attractions, making it a prime spot for both tourists and business travelers. The central location allows visitors to reach Mongkok Station, Yau Ma Tei Metro and the city bus station with just a short walk, providing excellent connectivity for exploring the city.
Guests benefit from proximity to Mongkok's vibrant shopping streets, a variety of restaurants and local markets, enhancing the overall convenience. Despite being centrally located, the environment around the hotel maintains a comfortable level of tranquility, free from excessive noise, ensuring a restful stay.
A notable highlight is the hotel's ease of access to both the metro and numerous shopping options around Mongkok, though some reviews indicate that it's a bit of a walk to reach the subway and bus stops. Nonetheless, the location is deemed very good to excellent by most visitors, appreciating the combination of bustling activity and relatively peaceful surroundings.
In addition to its advantageous location, the hotel is also recognized for its cleanliness and the friendly service provided by the staff. The combination of a convenient setting, nearby amenities and overall comfort makes Holiday Inn Express Hong Kong Mongkok a favorable choice for travelers.
The breakfast experience at Holiday Inn Express Hong Kong Mongkok receives mixed reviews from guests. While some appreciate that the breakfast is made to order and highlight the excellent customer service, many others find the selection limited and less than impressive for a hotel of its class. The options are described as basic and repetitive with a notable lack of variety and fresh offerings like fruits. The breakfast venue itself is considered quite small for the hotel's size, adding to the dissatisfaction for some guests.
The meal is served à la carte rather than buffet style, which is preferred by some for offering quick service but criticized by others for lacking the flexibility and variety that a buffet would provide. Despite some guests noting that the breakfast is better than expected and decent given the price point, a significant number of reviewers suggest that there is ample room for improvement, particularly in expanding the menu and enhancing the overall quality. Overall, while the breakfast is quick and convenient, it falls short of being a highlight in the guest experience.
Holiday Inn Express Hong Kong Mongkok offers a blend of comfort and cleanliness with its well-maintained rooms. Many guests appreciated the spaciousness of the rooms, noting that they were larger than expected for the price. Although some rooms were described as small, they still provided comfort with clean and comfortable beds, which contributed positively to the overall stay experience.
Daily cleaning ensured that the rooms maintained a high standard of cleanliness, which guests consistently mentioned. The good soundproofing of the rooms was highlighted, making for a peaceful stay devoid of environmental interference. The availability of two types of pillows also added a thoughtful touch to the comfortable interior decor.
A few minor issues were mentioned, such as occasional musty smells and dusty walls, but these did not overshadow the generally positive feedback. While some found the room sizes smaller than anticipated, this was mitigated by efficient use of space with certain rooms even accommodating a rollaway bed.
Overall, guests found the rooms to be a satisfactory retreat with a balance of spaciousness, cleanliness and comfort, making it a good option for visitors looking for convenience and quality in Mongkok.
The beds at Holiday Inn Express Hong Kong Mongkok receive mixed reviews from guests. Many found the beds to be large and comfortable with good support and some emphasized that both the beds and pillows were very comfortable. However, several guests mentioned that the mattresses were on the firm side with some describing them as very firm or rock hard, which seemed to be a matter of personal preference. A few guests found the pillows either too soft or uncomfortable, leading to issues like stiff necks. Despite these mixed opinions, the general consensus leans towards the beds being satisfactory and comfortable for most visitors.
At the Holiday Inn Express Hong Kong Mongkok by IHG, guests have consistently highlighted the cleanliness as a standout feature. Rooms are repeatedly described as clean, comfy and spotlessly maintained. Housekeeping services ensure that rooms are cleaned daily and plenty of toiletries are provided, maintaining a hygienic and comfortable stay. The property itself is noted for being clean, modern and hygienic with a particularly pleasant room scent.
However, some guests have pointed out minor issues such as dusty walls, corners of bathrooms and certain areas like the refrigerator and floor carpet needing extra attention. Despite these comments, the overall perception remains positive with many guests being very satisfied with the cleanliness and the quality of customer service.
Overall, the Holiday Inn Express Hong Kong Mongkok is well-located and provides a solid, clean environment for guests, making it a reliable choice for travelers prioritizing hygiene and comfort.
The staff at Holiday Inn Express Hong Kong Mongkok consistently receive high praise for their friendliness, helpfulness and professionalism. Guests noted that the front desk staff were particularly accommodating, patient and adept at providing excellent customer service. Specific mentions of employees like Tony, who assisted with calling cabs and Tommy and Louis, who were commended for their pleasant demeanor at reception, highlight the personalized service guests experienced.
The staff across different roles, including those cleaning rooms and serving breakfast, were credited for being polite, friendly and maintaining a high standard of hygiene and hospitality. This attentive approach extends throughout the hotel, contributing to a well-maintained property.
While most interactions were positive, there were occasional mentions of staff not being responsive and one instance where a reception employee exhibited a cold demeanor. Nevertheless, the overwhelming consensus emphasizes the accommodating and supportive nature of the hotel's team, contributing significantly to an overall positive guest experience.
Location Show Map
Location
Guests benefit from proximity to Mongkok's vibrant shopping streets, a variety of restaurants and local markets, enhancing the overall convenience. Despite being centrally located, the environment around the hotel maintains a comfortable level of tranquility, free from excessive noise, ensuring a restful stay.
A notable highlight is the hotel's ease of access to both the metro and numerous shopping options around Mongkok, though some reviews indicate that it's a bit of a walk to reach the subway and bus stops. Nonetheless, the location is deemed very good to excellent by most visitors, appreciating the combination of bustling activity and relatively peaceful surroundings.
In addition to its advantageous location, the hotel is also recognized for its cleanliness and the friendly service provided by the staff. The combination of a convenient setting, nearby amenities and overall comfort makes Holiday Inn Express Hong Kong Mongkok a favorable choice for travelers.
Breakfast
The meal is served à la carte rather than buffet style, which is preferred by some for offering quick service but criticized by others for lacking the flexibility and variety that a buffet would provide. Despite some guests noting that the breakfast is better than expected and decent given the price point, a significant number of reviewers suggest that there is ample room for improvement, particularly in expanding the menu and enhancing the overall quality. Overall, while the breakfast is quick and convenient, it falls short of being a highlight in the guest experience.
Rooms
Daily cleaning ensured that the rooms maintained a high standard of cleanliness, which guests consistently mentioned. The good soundproofing of the rooms was highlighted, making for a peaceful stay devoid of environmental interference. The availability of two types of pillows also added a thoughtful touch to the comfortable interior decor.
A few minor issues were mentioned, such as occasional musty smells and dusty walls, but these did not overshadow the generally positive feedback. While some found the room sizes smaller than anticipated, this was mitigated by efficient use of space with certain rooms even accommodating a rollaway bed.
Overall, guests found the rooms to be a satisfactory retreat with a balance of spaciousness, cleanliness and comfort, making it a good option for visitors looking for convenience and quality in Mongkok.
Beds
Cleanliness
However, some guests have pointed out minor issues such as dusty walls, corners of bathrooms and certain areas like the refrigerator and floor carpet needing extra attention. Despite these comments, the overall perception remains positive with many guests being very satisfied with the cleanliness and the quality of customer service.
Overall, the Holiday Inn Express Hong Kong Mongkok is well-located and provides a solid, clean environment for guests, making it a reliable choice for travelers prioritizing hygiene and comfort.
Staff
The staff across different roles, including those cleaning rooms and serving breakfast, were credited for being polite, friendly and maintaining a high standard of hygiene and hospitality. This attentive approach extends throughout the hotel, contributing to a well-maintained property.
While most interactions were positive, there were occasional mentions of staff not being responsive and one instance where a reception employee exhibited a cold demeanor. Nevertheless, the overwhelming consensus emphasizes the accommodating and supportive nature of the hotel's team, contributing significantly to an overall positive guest experience.
No, Holiday Inn Express Hong Kong Mongkok by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Hong Kong Mongkok by IHG.
No, Holiday Inn Express Hong Kong Mongkok by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Hong Kong Mongkok by IHG.
Yes, Holiday Inn Express Hong Kong Mongkok by IHG has a gym.
Location Show Map
More Options
