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Summary of reviewsThe 'Ibis Hong Kong Central & Sheung Wan' enjoys a strategic location that appeals equally to leisure and business travelers. Positioned on Hong Kong Island, the hotel offers excellent accessibility with tram stops, the Sheung Wan MTR station and the ferry terminal all within walking distance. This connectivity makes it easy to explore key attractions such as Victoria Harbour and the bustling Central district. The area is noted for its safety and relatively quiet nights, making it a tranquil location for sightseeing and rest. Guests appreciate the nearby local dining options and supermarkets, although late-night dining options in the immediate vicinity are somewhat limited.
The breakfast offerings receive mixed reviews. Many enjoy the variety of both Asian and Western dishes, describing the breakfast as extensive and good value for money. Others, however, criticize the repetitiveness and occasional mediocre quality of the food. The breakfast area can also be cold at times, detracting from the dining experience for some guests.
Rooms at the hotel are generally described as clean, comfortable and functional with the harbor view rooms being particularly favored for their stunning views. While some guests find the room sizes adequate, others feel they are too small. Despite the mixed sentiments on space, the layout and design are praised for their user-friendliness. The cleanliness of the rooms is frequently commended, although there are occasional lapses. Guests also note that the facilities could use some updating and the small bathroom sizes and limited privacy in rooms near elevators are highlighted as drawbacks.
The staff at the hotel are generally praised for being friendly, helpful and professional with an efficient check-in process and a supportive front desk team. However, there are instances of unfriendliness and inattentiveness, particularly during night shifts or busy hours.
The hotel offers free Wi-Fi that is generally reliable and fast, although a few guests occasionally encounter issues with connectivity. The gym is small and basic, operating on a reservation system that can make it difficult to secure a slot during peak times.
In terms of family suitability, the hotel has mixed reviews. It offers soundproof rooms and some family-friendly amenities, but it might be more suitable for one or two people rather than larger families. Extra costs for children's breakfasts and a lack of family-centric facilities are noted as drawbacks.
The beds receive mixed reviews; some guests find them comfortable, while others feel they are too firm. The staff's willingness to provide mattress toppers is appreciated and noted as a positive touch.
Overall, the Ibis Hong Kong Central & Sheung Wan offers great value for money with its central location, clean and functional accommodations and satisfactory service, making it a solid choice for budget travelers, tourists and business people. Show more
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3-Star Hotel
Located in the heart of Hong Kong's business district, this hotel offers easy access to key attractions and transportation links. It provides clean and functional rooms, making it a practical choice for budget-conscious travelers seeking a reliable base.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Skyscraper Hotel
Room Types
Standard Queen Room with City ViewAll rooms are air conditioned and feature a 32-inch LCD TV, fine beddings and furnishings. They also have a safe, a fridge and free toiletries. The rooms offer views of the city.
Kindly note that breakfast inclusive rate includes breakfast for adults only. Extra charge applies for extra pax (including children) breakfast.
Standard Twin Room with City ViewAll rooms are air conditioned and feature a 32-inch LCD TV, fine beddings and furnishings. They also have a safe, a fridge and free toiletries. The rooms offer views of the city.
Kindly note that breakfast inclusive rate includes breakfast for adults only. Extra charge applies for extra pax (including children) breakfast.
Standard Queen Room with Harbour ViewOffering large bay windows, all rooms are air conditioned and feature a 32-inch LCD TV, fine beddings and furnishings. They also have a safe, a fridge and free toiletries. The rooms offer views of the harbour.
Kindly note that breakfast inclusive rate includes breakfast for adults only. Extra charge applies for extra pax (including children) breakfast.
Standard Twin Room with Harbour ViewAll rooms are air conditioned and feature a 32-inch LCD TV, fine beddings and furnishings. They also have a safe, a fridge and free toiletries. The rooms offer views of the harbour.
Kindly note that breakfast inclusive rate includes breakfast for adults only. Extra charge applies for extra pax (including children) breakfast.
Family Room with One Queen and Two Single BedsFamily room features connecting rooms. There is 1 room with queen-size bed and 1 room with 2 single beds, making it a perfect choice for a family with two children or group of friends. The breathtaking harbour view is featured with the spectacular skyline culminating with the light show at ICC Tower and other skyscrapers across the harbour.
Kindly note that breakfast inclusive rate includes breakfast for adults only. Extra charge applies for extra pax (including children) breakfast.
Guest Reviews
8.1
Very Good
Location
The Ibis Hong Kong Central & Sheung Wan boasts a superb location that appeals to both leisure and business travelers. Positioned strategically on Hong Kong Island, the hotel offers unparalleled accessibility with tram stops right outside, the Sheung Wan MTR station just a short walk away and close proximity to the ferry terminal and airport bus stops. This connectivity ensures easy exploration of key attractions like Victoria Harbour, the Macau Ferry Terminal and bustling Central district.
Guests appreciate the abundance of local dining options and supermarkets right around the corner, including a Starbucks on the ground floor. Despite being centrally located, the area is noted for its safety and relatively quiet nights, making it a perfect spot for both sightseeing and a peaceful stay.
Public transport connections are ideal with buses, trams and the subway all within a ten-minute walk, making the entire city easily accessible. The spectacular views from high-floor rooms add to the charm, offering glimpses of Victoria Harbour that enhance the overall experience. While some noted the dining options in the immediate vicinity can be limited late at night, the overall convenience, strategic location and value for money make the Ibis Hong Kong Central & Sheung Wan a favored choice for many travelers.
Breakfast
Breakfast at Ibis Hong Kong Central & Sheung Wan receives mixed reviews from guests. Many praise it for being good, extensive and offering a diverse variety of options, including a mix of Asian and Western dishes. The breakfast is described as good value for money with healthy and delicious choices available. Some guests found it particularly satisfying and adequate to set them up well for the day.
However, not all experiences were positive. Some guests felt the breakfast lacked variety with repetitive options that quickly became boring. A few reviewers mentioned the food quality as mediocre with specific complaints about items like overcooked bacon and undercooked scrambled eggs. Additionally, the breakfast area was sometimes noted to be very cold, further detracting from the dining experience.
While some found the breakfast expensive, others appreciated the promotional pricing offered at check-in. For those on the go, a convenient Starbucks downstairs is an alternative. Overall, the breakfast seems to meet basic expectations but leaves room for improvement in variety and consistency in food quality.
Rooms
The guest reviews for the 'Ibis Hong Kong Central & Sheung Wan' highlight several key aspects of the rooms in the hotel. Generally, the rooms are described as clean, comfortable and functional. Many guests appreciated the great views from their rooms, especially those with a harbour view. These views were consistently noted as a significant positive feature, adding to the overall experience.
Room size was frequently mentioned with mixed feedback. Some guests found the rooms spacious for Hong Kong standards, while others thought they were too small and cramped. Despite the varied opinions on space, the layout and design of the rooms were praised for being well-organized and user-friendly.
Cleanliness was a strong point with numerous mentions of rooms being very clean and fresh. The daily room cleaning and the replenishment of amenities were appreciated by many guests. However, a few reviews pointed out issues such as dust, outdated furniture and occasional cleanliness lapses.
Comfort was another common theme with guests noting the rooms as comfortable with everything necessary for a pleasant stay. The functionality of the rooms, including effective air conditioning and the provision of basic amenities like complimentary water and coffee, received positive feedback.
However, there were some recurring negatives. The age of the facilities was noted in several reviews with some rooms described as outdated or in need of renovation. The small size of the bathrooms and limited privacy in rooms near elevators were also highlighted as drawbacks.
Overall, the guest reviews suggest that while the 'Ibis Hong Kong Central & Sheung Wan' provides clean, comfortable and functional rooms with stunning views, improvements could be made in updating the facilities and addressing room size and privacy concerns.
Beds
The beds at Ibis Hong Kong Central & Sheung Wan garnered mixed reviews, though there were several bright spots worth noting. Many guests found the beds to be comfortable and praised the large, well-made beds and quality bedding that contributed to a good night's sleep. Soft pillows and the option to request a mattress topper were highlighted by some as beneficial for added comfort.
However, a common point of feedback was the firmness of the mattresses. Several guests mentioned the beds were on the harder side with some describing them as very firm or even uncomfortable. Despite this, the hotel staff's responsiveness in providing toppers to mitigate the hardness was positively mentioned.
The cleanliness of the beds was another point of positivity, although a few guests felt the bedding could have been better maintained. In general, the beds were considered sufficient for a comfortable stay, albeit with a few variations in individual comfort levels. Overall, while comfort was primarily subjective, the availability of additional mattress toppers and the helpfulness of the staff were noted as key factors that enhanced the sleeping experience at the hotel.
Cleanliness
Guest reviews for the Ibis Hong Kong Central & Sheung Wan reflect a mixed but overall positive sentiment regarding the cleanliness of the hotel. Most guests found the rooms to be clean, tidy and well-maintained with several emphasizing the daily cleaning service and the cleanliness of the facilities. The rooms were often described as neat, comfortable and inviting with a pleasant environment that made for an enjoyable stay.
However, not all reviews were glowing. Some guests noted specific issues such as dusty rooms, mold spots and occasional musty smells. There were mentions of areas needing improvement, like the cleanliness of the bathroom floors, bedding and towels. Additionally, some reviews pointed out that the hotel’s housekeeping services could sometimes be inconsistent with varying levels of thoroughness.
Despite these critiques, many guests appreciated the high-quality and regular cleaning service, finding the rooms generally clean and the staff friendly and helpful. Overall, while there are areas that could benefit from more attention, most guests felt that the cleanliness of the Ibis Hong Kong Central & Sheung Wan contributed positively to their stay.
Staff
The staff at Ibis Hong Kong Central & Sheung Wan receive an overall positive nod from guests, who describe them as friendly, helpful and professional. Guests appreciate the efficient and fast check-in process, highlighting the accommodating and supportive nature of the front desk team. The hotel's staff are often noted for their attentiveness and willingness to assist with requests, whether it’s providing extra amenities or helping with transportation arrangements. Politeness and a warm reception seem to be common themes, contributing to a welcoming atmosphere.
However, it’s worth mentioning that there are mixed experiences. While many guests found the service attitude to be excellent and responsive, some encountered unfriendliness and unresponsiveness, particularly during night shifts or busy hours. Instances of staff refusing assistance or being inattentive were also reported. Despite these occasional issues, the general consensus points towards a staff that is typically helpful, kind and professional, contributing positively to the overall hotel experience.
Wi-Fi
The 'Ibis Hong Kong Central & Sheung Wan' generally offers a reliable and efficient Wi-Fi service, garnering numerous positive remarks from guests. Many reviews highlight that the internet connectivity is not only free but also exhibits good speed and stability, making it suitable for various online activities. Guests often describe the Wi-Fi as very good, excellent and speedy, reflecting a satisfactory digital experience during their stay.
However, there are a few instances where visitors encountered issues, such as weak or non-functional Wi-Fi at times and occasional instability during video calls like Zoom meetings. Despite these sporadic drawbacks, the overall sentiment remains favorable with travelers appreciating the strong, complimentary internet connection provided by the hotel.
Gym
The gym at the Ibis Hong Kong Central & Sheung Wan is notably small and basic with some guests finding the equipment to be of poor quality. The fitness room operates on a reservation system, allowing only one person at a time, which means it can be challenging to secure a slot, especially during peak evening hours. While some guests appreciated the presence of a gym, others felt it needs significant improvements and updates to better serve their fitness needs.
Family
The 'Ibis Hong Kong Central & Sheung Wan' has a mixed reputation when it comes to being suitable for families with children. Positive feedback highlights several family-friendly aspects, such as soundproof rooms, which are ideal for creating a quiet environment. The hotel offers a convenient restaurant downstairs and snacks are available, making it easier for families dining with children. The elevators add to the convenience, particularly for guests managing small children or strollers.
Some reviews mention the availability of family rooms, which consist of two connecting rooms. This layout is described as perfect for families, providing adequate space and privacy. However, other reviews suggest that the hotel might be more suitable for one or two people, rather than larger families. Specific concerns were raised about the additional cost for children's breakfast and overall lack of family-centric facilities.
Staff friendliness and responsiveness are noted positively, which can be beneficial when traveling with kids. Nonetheless, the hotel's overall design and amenities may not fully cater to the specific needs of families, especially those with young children.
3 Star
With its central location in Hong Kong, the Ibis Hong Kong Central & Sheung Wan offers excellent value for money, especially for budget travelers and tourists. The hotel is ideally situated for exploring the city, surrounded by restaurants and shops, making it a convenient choice for both tourists and business people.
The views from the top floors are particularly amazing, providing a great perspective of Hong Kong's skyline. Despite being a standard three-star hotel, the Ibis offers basic but functional accommodations that meet the expectations for its star rating. The rooms are clean and equipped with essential amenities, though they are described as very standard for an Ibis hotel.
Guests appreciate the friendly and helpful hotel staff and the service generally meets typical three-star standards. While the amenities and breakfast may seem basic, the overall experience is considered good value for money, especially given the hotel's prime location and the affordable room rates, which sometimes include free upgrades.
Although the hotel provides basic services and amenities, some guests believe it surpasses the usual three-star offerings, even suggesting it deserves a higher rating. The hotel’s services could be slightly enhanced, but overall, it represents a solid option for those looking to stay in Central Hong Kong without breaking the bank.
Business
Ibis Hong Kong Central & Sheung Wan stands out as a suitable option for business travelers due to its strategic location in a business district, offering convenience to major public transportation links, including tram stops and MTR. The hotel's proximity to office hubs and exhibition centers makes it an ideal choice for corporate guests. The facilities cater well to extended business stays, featuring quiet rooms with desks positioned by the window, providing a conducive work environment.
Guests frequently highlight the high-response staff performance and the availability of a 24-hour reception, adding convenience for those with varying schedules. The hotel also offers good luggage storage options, which is useful for those with late flights. While the conference facilities are basic, they are sufficient for standard business needs.
Travelers also note the hotel's affordability and cleanliness, especially when compared to nearby options like the Best Western. The spectacular harbor views and central location, close to ferry stations and exchange offices, add to the appeal. Overall, Ibis Hong Kong Central & Sheung Wan presents a balanced combination of practicality, comfort and strategic advantages for business travelers.
Accessible
The 'Ibis Hong Kong Central & Sheung Wan' hotel receives favorable remarks from guests with disabilities, particularly for its convenient accessibility and transportation options. The location of the hotel is universally praised, being described as very good, central and close to numerous public transportation options, including trams, buses, taxis and the subway. The proximity to the Hong Kong-Macau Ferry Terminal and the airport bus station adds to its appeal. Guests appreciate that many facilities and areas are adequately accessible with specific mention of wheelchair accessibility and elevators available for ease of movement. The hotel fulfills expectations for harbor view rooms and provides a safe location that guests find reassuring.
On the downside, some areas within the hotel are noted as less accessible and there is room for improvement in overall wheelchair access. Practical challenges include the elevator not reaching the ground floor directly, stairs with no escalators and occasional issues with hot water supply. Despite these drawbacks, the check-in process is generally smooth with friendly and helpful staff enhancing the experience. The convenience of nearby public transportation and essential services make 'Ibis Hong Kong Central & Sheung Wan' a largely suitable choice for travelers with disabilities.
No, Ibis Hong Kong Central & Sheung Wan doesn't have any pool.
No, a spa isn't available at Ibis Hong Kong Central & Sheung Wan.
No, Ibis Hong Kong Central & Sheung Wan doesn't allow dogs.
No, parking facilities aren't available at Ibis Hong Kong Central & Sheung Wan.
Yes, Ibis Hong Kong Central & Sheung Wan has a gym.