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Summary of reviewsHotel Kuretakeso Hiroshima Otemachi is a highly recommended choice for visitors due to its prime location and excellent value. Situated just steps from key historical sites like the Peace Memorial Park and Museum, the Atomic Bomb Dome and Hiroshima Castle, it offers easy access to public transportation with a tram stop right in front of the property. Guests find the hotel ideal for both tourists and business travelers, appreciating the close proximity to various dining options, supermarkets and shopping areas.
The breakfast at the hotel earns high praise for its variety and taste, featuring an extensive selection of Japanese and Western options that change daily. Despite occasional crowding in the breakfast area, the attentive staff enhance the overall dining experience. Dinner options within walking distance are diverse and of high quality, further contributing to a pleasant stay.
Rooms at Hotel Kuretakeso Hiroshima Otemachi, although compact, are well-equipped, clean and functional. Guests commend the excellent cleanliness standards and modern amenities, alongside comfortable and cozy accommodations suitable for short stays.
The hotel's cleanliness extends beyond the rooms with immaculate common areas and facilities consistently maintained. The friendly and helpful staff significantly contribute to guests' positive experiences, despite minor language barriers.
Free WiFi is reliable with strong coverage throughout the hotel, catering well to both casual browsing and business needs. The on-site parking, although limited and with height restrictions, adds a layer of convenience for travelers.
Families find the hotel accommodating with family-friendly amenities and a secure and inviting atmosphere. The beds are frequently described as spacious and comfortable, though some guests note dissatisfaction with the pillows.
As a three-star hotel, Hotel Kuretakeso Hiroshima Otemachi delivers good value for money, providing basic but satisfactory services and facilities, especially favored by business travelers for its amenities and location.
Overall, Hotel Kuretakeso Hiroshima Otemachi is praised for its combination of convenience, comfort, cleanliness and excellent service, making it a popular choice for a visit to Hiroshima. Show more
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Hotel with Parking
Provides on-site private parking for ¥1,500 per day on a first-come, first-served basis. Accessible parking and a parking garage are available.
Accessible Hotel
This hotel offers rooms and facilities specifically for disabled guests, including wheelchair access, dedicated toilets and bathrooms for disabled individuals. Additional features include accessible parking, lower bathroom sinks, emergency cords in bathrooms, higher level toilets, and grab rails in toilets.
3-Star Hotel
This hotel is located near the Hiroshima Peace Memorial Museum and Peace Memorial Park. It offers budget options and is close to key attractions, making it ideal for budget-conscious travelers.
Family Friendly Hotel
Room Types
Double Room - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, pajamas, heating, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
King Room - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and features a flat-screen TV with satellite channels, pajamas and heating. The unit offers 1 bed.
Queen Room - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, pajamas, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.
Superior Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV with satellite channels, pajamas and heating. The unit offers 2 beds.
Deluxe Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, tatami, pajamas, heating and a flat-screen TV with satellite channels. The unit has 2 beds.
Double Room - Smoking (E-Cigarettes Only)The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, pajamas, heating and a flat-screen TV with satellite channels. The unit has 1 bed.
Queen Room - Smoking (E-Cigarettes Only)The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, pajamas, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.
King Room - Smoking (E-Cigarettes Only)The unit has 1 bed.
Guest Reviews
8.4
Very Good
Location
Hotel Kuretakeso Hiroshima Otemachi boasts a prime location that makes exploring Hiroshima a breeze. It sits just steps away from the Peace Memorial Park and Museum, offering easy walking access to the city's main historical sites, including the Atomic Bomb Dome and Hiroshima Castle. Guests appreciate the hotel's close proximity to public transportation with a tram stop right in front of the property that offers direct routes to Hiroshima Station and other attractions. Convenience is a recurring theme, as the hotel is also near various restaurants, convenience stores and shopping areas like Hondori Shopping Street.
The location also makes it an ideal base for tourists and business travelers alike. Supermarkets, bars and a variety of dining options are easily accessible, adding to the hotel's appeal. Despite its central location, the hotel provides a tranquil environment, perfect for a restful stay after a day of sightseeing. Guests have repeatedly highlighted the combination of its convenience, comfort and excellent value, making it a popular choice for visitors wanting to experience the best of Hiroshima.
Breakfast
The breakfast at Hotel Kuretakeso Hiroshima Otemachi generally receives high praise for its variety and taste, featuring a generous selection of both Japanese and Western options. Many guests describe the breakfast as very good, fantastic and even spectacular. There are mentions of the breakfast buffet being plentiful and changing each morning with standout items like fried noodles, rice, dumplings and eel. The inclusion of traditional Japanese breakfast choices appeals to local business travelers, while the Western options provide a good balance for international guests.
However, the breakfast area is noted to be small and often crowded, making it challenging for guests to find seating and enjoy their meal comfortably. Despite this, the attentive and friendly staff receive positive remarks, enhancing the overall breakfast experience. Some guests felt that the breakfast could improve with more continental options, particularly for European tastes and a few found the breakfast underwhelming compared to other hotels in Japan.
In summary, the breakfast at Hotel Kuretakeso Hiroshima Otemachi is widely appreciated for its variety, taste and value, though the limited space can sometimes detract from the experience.
Dinner
Hotel Kuretakeso Hiroshima Otemachi is surrounded by a variety of dining options, making it an excellent choice for food enthusiasts. Guests have praised the abundance of good cafes and bakeries within a 15-minute walk, as well as numerous nice restaurants in the vicinity. The nearby dining facilities offer delicious meals and great dishes, contributing to a pleasant culinary experience during the stay. While takeout is an option on crowded evenings, the local dining spots generally receive high marks for their quality and convenience. Although dining options at the hotel itself are noted to be limited on Sundays, the nearby restaurants more than make up for it with their amazing food offerings. Breakfast at the hotel is also highlighted as very good. Overall, the area provides a wealth of recommended restaurants and quiet, enjoyable dining experiences.
Rooms
Hotel Kuretakeso Hiroshima Otemachi offers a mixed experience when it comes to room sizes and amenities. While rooms tend to be compact—often described as small or even tiny—they are generally well-equipped and functional, making efficient use of the space provided. The cleanliness of the rooms consistently receives high praises; guests cite both the rooms and bathroom as being spotless and well-maintained.
Several reviews highlight that rooms are comfortable and cozy with pleasant lighting and modern, clean facilities. Some rooms, especially on higher floors, might offer a bit more space and comfort. Despite their size, rooms are equipped with all the necessary amenities for a short stay, including clean sheets, pajamas and essential toiletries.
The hotel’s overall design is contemporary and tidy, contributing to a pleasant atmosphere. However, some issues like views of nearby walls, limited floor space and poor room layout have been mentioned. Additionally, a few guests noted minor problems like mold in shower curtains and occasional dust.
In summary, Hotel Kuretakeso Hiroshima Otemachi provides a clean and comfortable stay, especially suited for short visits and solo travelers, despite the generally small room sizes typical for Japanese hotels.
Beds
Hotel Kuretakeso Hiroshima Otemachi offers a variety of experiences when it comes to its beds. Many guests find the beds to be very comfortable and spacious with large double or king-sized options frequently highlighted. Words like comfy, large and spacious appear often, indicating that the hotel prioritizes guest comfort. Some guests even mentioned the beds being wide and the linen being provided daily, ensuring a restful sleep.
However, the pillows appear to be a point of contention, described by several guests as feeling like bricks, which could detract from the overall comfort for some. Despite this, those focusing on the beds themselves frequently noted their comfort with phrases like super comfortable bed and bedding comfortable. Single and semi-double beds were also mentioned, catering to different guest needs.
In terms of room size, some reviewers noted the rooms are typical of Japanese standards—smaller yet still offering a comfortable stay. The presence of two single beds put together and two small closets suggests versatility in room arrangements.
Overall, the hotel seems to excel in providing large, comfortable beds that cater to a restful night's sleep, though the quality of the pillows could benefit from improvement.
Cleanliness
Located in the bustling area of Hiroshima, Hotel Kuretakeso Hiroshima Otemachi stands out for its impeccable standards of cleanliness. Guests frequently highlight the hotel’s modern and spotless facilities, which extend from the well-appointed and odorless rooms to the spacious bathtubs and fresh towels provided daily. The cleaning staff consistently receive high praise for their thoroughness and dedication, ensuring that every room is tidy and comfortable, contributing to an overall pleasant atmosphere.
The rooms, described as spacious and beautifully maintained, offer a clean and efficient space that caters to travelers' needs. Modern amenities and fresh beauty products add to the sense of a well-kept environment. Despite their compact size, rooms are meticulously cleaned and dusted, providing guests with a worry-free and comfortable stay.
Common areas and floors within the hotel are regularly cleaned and maintained with a pleasant fragrance enhancing the inviting environment. The efficiency and attention to detail from the hotel staff, coupled with the convenience of a prime location near Chuden-Mae streetcar station, make Hotel Kuretakeso Hiroshima Otemachi a very appealing choice for travelers seeking cleanliness, comfort and excellent service.
Staff
The staff at Hotel Kuretakeso Hiroshima Otemachi are frequently praised for their friendliness, kindness and helpfulness. Guests consistently highlighted the positive and professional demeanor of the staff, making their stay more comfortable. The reception and front desk staff, although sometimes limited in English proficiency, were noted for their enthusiasm and willingness to assist with various needs, such as luggage and transportation arrangements. Many guests emphasized the courteous and responsive nature of the employees with specific mentions of their polite and accommodating service.
Despite some challenges with communication, the overall impression of the staff remained very favorable, underscoring their patience and welcoming attitude. The morning staff, in particular, received compliments for their friendliness and excellent service, contributing to a pleasant experience for guests. Overall, the commitment of the staff to providing a supportive and friendly environment stood out as a key highlight for many visitors.
Wi-Fi
Hotel Kuretakeso Hiroshima Otemachi offers reliable and functional wifi services to its guests. The wireless coverage throughout the hotel is strong, ensuring a good internet experience whether for casual browsing or working on a computer. Both Wi-Fi and wired LAN options are available, adding to the convenience for business travelers. In general, the wifi speed meets expectations, described as fast and acceptable. However, some guests found the internet speed slower than in other hotels. Despite this occasional issue, the free WiFi inclusion is noted as a positive aspect. Overall, the hotel provides a satisfactory internet service for most guests.
Parking
Hotel Kuretakeso Hiroshima Otemachi receives positive notes for providing a well-located, very clean facility, which includes the convenience of an on-site parking lot. The parking lot is appreciated for being secure, though it is small and has limited availability. Larger cars might need to seek nearby coin parking as the hotel's lot has specific height restrictions, accommodating cars that are 155cm or taller. Guests note that parking is available starting at 3pm, but it cannot be reserved in advance.
There are some challenges with limited hours and overall availability being mentioned. Additionally, the parking fee at the hotel can be higher than nearby alternatives, which some guests found expensive. Despite this, the option to park directly at the hotel remains convenient for those who can secure a spot. Nearby parking lots are also available for those who find the hotel parking lot full.
Family
Hotel Kuretakeso Hiroshima Otemachi offers a welcoming atmosphere for families visiting with children. Guests have repeatedly noted that the hotel is very family friendly, featuring amenities specifically tailored for family needs. Families with young children have felt well-accommodated with comments highlighting a safe play area that keeps the little ones happily engaged.
Parents appreciate the kid-friendly staff and the general sense of a family atmosphere throughout the hotel. While the hotel typically caters to businesspeople, it does not compromise on providing family-friendly amenities and services. The availability of family rooms has been a plus, providing sufficient space for children to move around comfortably.
However, it is worth noting that a few families did encounter some issues with cleanliness and the availability of additional towels and pajamas. Despite this, the public bath with a secure code for women added an element of security and convenience. Overall, Hotel Kuretakeso Hiroshima Otemachi stands out as a suitable choice for families, ensuring children are safe and entertained during their stay.
3 Star
Hotel Kuretakeso Hiroshima Otemachi offers good value for money, making it a worthwhile choice for budget-conscious travelers. The hotel is simple and provides basic amenities at reasonable prices, fulfilling what it promises. As a three-star accommodation, it delivers standard services and facilities typical of its category. Guests consistently find the quality in line with their expectations of a three-star experience without any significant shortcomings. Though not luxurious, it’s recognized as a great, affordable option for those seeking a comfortable stay without extra frills.
Business
Hotel Kuretakeso Hiroshima Otemachi caters primarily to business travelers, offering facilities and services well-suited for those on work-related trips. The hotel provides good business amenities, including a useful Business Center and necessary services, making it convenient for working and using the internet on a computer. It is considered standard for a Japanese business hotel with several conferences frequently held on-site. Although cleanliness standards may not be top-notch, the establishment is generally favorable for business trips and is recognized as business-friendly overall.
No, Hotel Kuretakeso Hiroshima Otemachi doesn't have any pool.
No, a spa isn't available at Hotel Kuretakeso Hiroshima Otemachi.
No, Hotel Kuretakeso Hiroshima Otemachi doesn't allow dogs.
Yes, parking facilities are available at Hotel Kuretakeso Hiroshima Otemachi.
No, Hotel Kuretakeso Hiroshima Otemachi doesn't have a gym.