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Summary of reviewsDormy Inn Hirosaki stands out for its exceptional location, delicious meals, clean facilities and friendly staff, making it a highly recommended choice for travelers. Situated near Hirosaki Castle and the downtown entertainment district, the hotel offers easy access to major tourist attractions and a variety of dining and shopping options. Despite its distance from the train station, the proximity to local sights and practical on-site parking make it convenient for sightseeing.
Guests consistently praise the breakfast buffet for its wide variety and delicious offerings, particularly the Japanese dishes and local specialties like senbei-jiru and apple treats. The thoughtful touches extend to dinner as well with the complimentary "Yonaki" ramen served nightly and additional treats like ice cream and Yakult drinks enhancing the overall experience.
Rooms at Dormy Inn Hirosaki are clean and comfortable, though some guests note they can be small. The practical layout and amenities, such as easily controllable lighting and spacious washbasins, contribute to a positive stay. The on-site hot springs and natural baths are particularly appreciated for their cleanliness and relaxing ambiance.
The hotel’s cleanliness is consistently praised with efficient housekeeping ensuring well-maintained rooms and common areas. The hot springs and communal areas uphold high standards of hygiene, supported by effective infection prevention measures.
Staff at Dormy Inn Hirosaki are generally friendly, helpful and enthusiastic, receiving commendations for their warm welcomes and swift service. Though some guests experienced occasional lapses in motivation and service, the overall level of hospitality is notable.
Parking is available and reasonably priced, though it can be limited and sometimes inconvenient. The affiliated flat parking offers additional options, but clearer information on parking facilities and fees would be beneficial.
Families find the hotel accommodating with thoughtful gestures like kids' amenity bags and the night-time soba noodles, which are particularly appreciated by parents with young children. The proximity to local attractions and the picturesque views from the rooftop outdoor bath enhance the family-friendly experience.
Beds at Dormy Inn Hirosaki are generally comfortable, though some preferences vary. The bedding is praised for its quality, contributing to a restful stay despite occasional mentions of cramped room layouts and minor issues with bed frames.
In summary, Dormy Inn Hirosaki delivers a pleasant and convenient stay with excellent location, delightful meals, high cleanliness standards and attentive staff, making it an ideal choice for travelers visiting the area. Show more
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Categories
Family Friendly Hotel
Dormy Inn hotels often include features like natural hot springs and complimentary ramen at night, which can be appealing to both adults and children.
Hotel with Parking
This hotel is a popular choice and frequently mentioned as one of the best hotels with parking in Hirosaki. The natural hot spring adds an extra layer of relaxation and convenience for guests with vehicles.
EV charging stations
Hotel with EV Charging Stations
Guests at this hotel can benefit from the availability of EV charging stations during their stay.
3-Star Hotel
Offers easy access to hiking trails and food options. The hotel is modern and has a good onsen.
Accessible Hotel
Room Types
Double Room - Non-Smoking This air-conditioned room is equipped with a Simmons bed, a flat-screen TV and a private bathroom with shower.
Twin Room - Non-SmokingThis air-conditioned room is equipped with a Simmons bed, a flat-screen TV and a private bathroom with shower.
Single Room - Non-SmokingThis air-conditioned room is equipped with a Simmons bed, a flat-screen TV and a private bathroom with shower.
Single Room - SmokingThe air-conditioned single room offers a flat-screen TV, an electric kettle, a carpeted floor and pajamas. The unit has 1 bed.
Double Room - SmokingThe double room provides air conditioning, an electric kettle, a carpeted floor, pajamas, as well as a flat-screen TV. The unit offers 1 bed.
Twin Room - SmokingThe air-conditioned twin room offers a flat-screen TV, an electric kettle, a carpeted floor and pajamas. The unit offers 2 beds.
Double Room - Non-Smoking - No Daily CleaningThis double room is air-conditioned and has a flat-screen TV, an electric kettle, a carpeted floor and pajamas. The unit has 1 bed.
Double Room - Smoking - No Daily CleaningThe double room provides air conditioning, an electric kettle, a carpeted floor, pajamas, as well as a flat-screen TV. The unit offers 1 bed.
Single Room - Non-Smoking - No Daily CleaningThe single room features air conditioning, an electric kettle, a carpeted floor, pajamas and a flat-screen TV. The unit has 1 bed.
Single Room - Smoking - No Daily CleaningThe single room offers air conditioning, an electric kettle, a carpeted floor, pajamas and a flat-screen TV. The unit has 1 bed.
Twin Room - Non-Smoking - No Daily CleaningThe twin room offers air conditioning, an electric kettle, a carpeted floor, pajamas and a flat-screen TV. The unit has 2 beds.
Twin Room - Smoking - No Daily CleaningThe twin room provides air conditioning, an electric kettle, a carpeted floor, pajamas and a flat-screen TV. The unit offers 2 beds.
Short Stay Twin Room with Shower - Non-Smoking(Check In18:00-Check Out10:00)The twin room offers air conditioning, an electric kettle, a carpeted floor, pajamas and a flat-screen TV. The unit offers 2 beds.
Short Stay Twin Room with Shower - Smoking(Check In18:00-Check Out10:00)The air-conditioned twin room offers a flat-screen TV, an electric kettle, a carpeted floor, pajamas as well as city views. The unit offers 2 beds.
Room Seleceted at Check In with Shower - Non-SmokingThis twin/double room is air-conditioned and has a flat-screen TV, an electric kettle, a carpeted floor and pajamas. The unit has 1 bed.
Room Seleceted at Check In with Shower - SmokingThe twin/double room features air conditioning, an electric kettle, a carpeted floor, pajamas, as well as a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.4
Very Good
Location
Dormy Inn Hirosaki boasts an excellent location that is particularly advantageous for tourists. The hotel is situated close to Hirosaki Castle, making it a prime spot for those looking to explore this historical landmark and enjoy the cherry blossom festival. It's also centrally located near the bustling downtown and entertainment district, putting guests within walking distance of numerous restaurants, bars and shops, as well as convenience stores like Family Mart.
Despite being slightly far from the train station with some guests recommending a taxi or bus ride from Hirosaki Station, the hotel's proximity to key tourist attractions compensates for this minor inconvenience. The location is ideal for sightseeing with easy access to the castle, temple areas and other historical sites. For guests with cars, practical on-site parking and affiliated flat parking facilitate exploration of the area.
Additionally, the presence of a bus stop nearby and straightforward access to main parts of the town make getting around relatively hassle-free. The convenience of having a convenience store right in front of the hotel adds to the overall practicality of staying here.
Overall, Dormy Inn Hirosaki's strategic location near major attractions and the downtown area, combined with a variety of nearby dining and entertainment options, make it a highly recommended choice for visitors.
Breakfast
The breakfast at Dormy Inn Hirosaki has consistently positive feedback from guests. Many guests praise the breakfast buffet, describing it as delicious and excellent with a wide variety of options. The buffet includes both Japanese and Western dishes with the Japanese offerings and local specialties being particular highlights. Regional delicacies, such as senbei-jiru (rice cake soup), apple juice and apple jelly, receive specific mention for their exceptional taste. The breakfast area is noted for its cleanliness and the staff are described as kind and friendly. Despite some guests feeling that the price for breakfast is high, the overall experience is deemed satisfying with the substantial and diverse menu providing a fulfilling start to the day. The local flavors and ingredients leave a strong impression, making the breakfast a memorable part of the stay at Dormy Inn Hirosaki.
Dinner
Dormy Inn Hirosaki's dinner offerings have garnered considerable praise from guests. A standout feature is the complimentary "Yonaki" ramen, served nightly between 9:30 PM and 11 PM. This late-night treat, available as soba or ramen, has been described as incredibly delicious and satisfying. Guests have also enjoyed the complimentary servings of ice cream and Yakult drinks, particularly after a relaxing bath.
In addition to the nighttime ramen, the hotel offers a variety of other complimentary treats throughout the day. Free coffee, apple juice, popsicles and lactobacillus drinks enhance the overall experience, contributing to a sense of added value. The morning buffet receives positive remarks not only for the food but also for the attentive service from the staff.
The hotel’s cleanliness, the quality of the hot springs and the added benefits of a laundry service and welcome drinks at the reception contribute to a thoroughly enjoyable stay. Overall, Dormy Inn Hirosaki's thoughtful complimentary services leave a lasting impression on its guests.
Rooms
Dormy Inn Hirosaki offers a range of guest experiences primarily characterized by clean and comfortable accommodations. The rooms are consistently described as clean and well-maintained, though some guests found them to be on the smaller side. Despite their size, the rooms are praised for their good layout, which maximizes convenience and usability.
The views from the rooms, particularly those with a view of the morning sun, add to the pleasant stay and many guests appreciated the bright and quiet ambiance of their rooms. However, there were occasional mentions of minor issues, such as a slight smell in the room or room clothes and some rooms feeling a bit old.
Several guests highlighted the convenience of room amenities, like the easily controllable indoor lighting and the spacious washbasin. Though not all rooms have bathtubs, the on-site bath facilities, including the natural hot springs and an open-air bath, received positive remarks. Guests found additional conveniences in facilities like the coin laundry, which is free to use for extended stays.
The behavior and efficiency of the staff were generally well-regarded with some guests noting the staff's helpfulness in resolving booking errors and providing room keys. On the downside, some guests had minor complaints about the room cleaning schedule and occasional noise from adjacent rooms.
In terms of location, while the hotel is a bit far from JR Hirosaki Station, guests found the stay worthwhile due to the proximity to local attractions and the overall comfort and cleanliness of the hotel. The varied buffet breakfast and provision of unique amenities like post-bath drinks also contributed positively to the guest experience, affirming Dormy Inn Hirosaki as a satisfying choice for travelers.
Beds
Dormy Inn Hirosaki receives favorable comments regarding the comfort of its beds. Multiple reviews highlight the beds as comfortable with specific mentions of their firmness and spaciousness. Guests have noted the bedding, such as thick winter duvets, added to the comfort. Several reviews mention that the size and hardness of the beds meet expectations well. However, some variability in preference is indicated with a few guests finding the pillows and beds too soft for their liking. The spacious beds contribute positively to the overall room experience, although they occasionally make the room layout feel slightly cramped. While the beds themselves are comfortable, there are mentions of the bed frames being old and dirty. On the other hand, the general cleanliness and spaciousness of the rooms receive praise, contributing to a generally pleasant stay.
Cleanliness
Dormy Inn Hirosaki is highly praised for its cleanliness across various aspects of the hotel. Both the rooms and common areas are consistently noted for being very clean with particular mention of the facilities and hot springs being well-maintained and comfortable. Guests appreciated the efficient housekeeping, which ensured rooms were turned down daily and maintained a sense of cleanliness throughout the stay.
The onsen (hot springs) was highlighted not only for its beauty but also for its cleanliness, making it a comfortable and pleasant experience. The hotel's interior is described as relatively new, adding to the overall clean and neat appearance. This is complemented by effective infection prevention measures, which further enhance guests' confidence in the hotel's hygiene standards.
The staff also received positive feedback for their polite and efficient service, contributing to the clean and orderly environment. Areas like the halls and corridors were cleaned perfectly, ensuring that every corner of the hotel maintained high standards of cleanliness. Additionally, the convenience of having a free washing machine was appreciated by guests, especially those staying for multiple nights, adding to the overall positive experience.
In summary, Dormy Inn Hirosaki stands out for its impeccable cleanliness, both in the private and shared spaces, ensuring a comfortable and enjoyable stay for its guests.
Staff
The staff at Dormy Inn Hirosaki receive generally high marks for their helpfulness, friendliness and enthusiasm. Many guests highlight the positive vibe and warm welcomes they experienced upon arrival. The front desk staff are particularly noted for their super helpful nature with several reviews praising their impressive customer service and readiness to assist with any query.
Special mentions go to the staff who provided kids' amenity bags and those who swiftly brought ice when a guest was burned during breakfast, demonstrating an evident hospitality and quick response to guests' needs. The parking attendants and breakfast staff received commendations for their kindness, cheerful demeanor and amazing swift service. Guests particularly appreciated the great smiles of the female staff members and the enthusiasm of the entire team.
However, there were some areas of concern. A few reviews pointed out that certain staff members lacked motivation with isolated incidents of poor manners and unfriendly responses from the front desk. Some guests felt that the service at the front desk could be improved, noting issues with the provision of essential information and a general need for more cheerful customer service. Additionally, issues with the front desk service not meeting the standards of other Dormy Inns were mentioned.
Overall, while some improvements could be made, the majority of guests were satisfied with the friendly, polite and enthusiastic service provided by the staff at Dormy Inn Hirosaki.
Parking
Dormy Inn Hirosaki provides on-site parking with several positive commendations. The parking lot is noted for its spaciousness and reasonable pricing, which is a boon for travelers. Guests can book a 24-hour parking space together with their room reservation, ensuring convenience upon arrival. The parking, including the affiliated flat parking, is firmly secured, facilitating easy entry and exit from the car.
However, there are some challenges that visitors have highlighted. The parking availability is limited and there is a multi-level parking lot that tends to get crowded, occasionally requiring guests to use a separate lot due to wait times. Some guests have experienced issues with the strict parking rules and have found the parking lot inconvenient regarding accessibility, particularly for the elderly.
While some reviews mentioned the kindness of the "parking uncle" and the ability to use nearby parking at the same price when the main lot is full, there have been comments on inadequate explanations about the parking facilities at the reception and a desire for clearer information on parking fees. Despite these occasional difficulties, available parking spaces and multiple options imply that with a bit of planning, guests can still find suitable parking for their stay.
Family
Dormy Inn Hirosaki offers a warm, family-friendly experience with several thoughtful touches for guests with children. Guests appreciated the kids' amenity bags provided for their daughters and highlighted how satisfied the entire family was with the amenities and services. The hotel also features a large, spacious layout conducive to family activities.
One standout service frequently mentioned is the night-time soba noodles, especially appreciated by parents with crying babies. This thoughtful touch not only provided a soothing snack but also indicated the staff's attentiveness with many guests expressing satisfaction with the staff’s responsiveness.
Although some found limited activities in the surrounding area, the hotel's proximity to tourist attractions, downtown and restaurants was noted as a convenience. The picturesque view of Mt. Iwaki, particularly from the rooftop outdoor bath, was a visual treat depending on the weather.
Overall, Dormy Inn Hirosaki delivers a pleasant stay for families, combining essential comforts, unique services and a strategic location for easy exploration of the city's sights.
No, Dormy Inn Hirosaki doesn't have any pool.
No, a spa isn't available at Dormy Inn Hirosaki.
No, Dormy Inn Hirosaki doesn't allow dogs.
Yes, parking facilities are available at Dormy Inn Hirosaki.