InfoSummary of reviewsNestled in the breathtaking foothills of the Drakensberg Mountains, Premier Resort Sani Pass offers a serene escape characterized by magnificent views and untouched natural beauty. Guests often praise its idyllic setting, perfect for exploring the Sani Pass or embarking on picturesque journeys to Lesotho. The hotel's well-maintained facilities and room balconies that offer amazing vistas contribute to its unique appeal as a nature lover's paradise.
Guests are generally pleased with the breakfast experience, highlighting its quality, variety and freshness. The buffet is described as well-prepared and well-presented, catering to diverse tastes with a rich assortment of dishes, all enhanced by scenic views and accommodating staff. Despite some minor critiques regarding variety and cost, breakfast remains a highlight for many.
Dinner at the resort receives mixed feedback. While the cuisine, particularly the Saturday evening buffet and roast lamb, is often praised for taste and preparation, the limited variety and high price of the dinner buffet have drawn some dissatisfaction. Guests also noted issues with inconsistent quality and a lack of an à la carte menu, which could provide more personalized options.
Rooms at Premier Resort Sani Pass are consistently described as spacious, comfortable and clean with beautiful decor. The stunning mountain views from terraces or balconies add to the overall positive experience. Despite occasional feedback on minor bathroom issues and the absence of microwaves and bar fridges, guests find the room experience largely enjoyable, enhanced by the friendly service and picturesque surroundings.
Cleanliness is generally well-regarded with guests appreciating the neat and well-maintained property. However, certain reviews pointed out instances of inadequate cleaning in specific rooms, suggesting room for improvement in housekeeping standards.
The staff at Premier Resort Sani Pass are lauded for their friendliness, helpfulness and professionalism with many guests noting the warm and attentive service. While there are occasional mentions of overwhelmed or untrained staff, the overall sentiment underscores the staff's dedication to providing a welcoming and memorable experience.
WiFi service at the resort receives mixed reviews with some guests appreciating the strong and fast connection in certain areas, while others experienced connectivity issues, particularly in rooms far from signal extenders.
The resort's spa is a notably pleasant aspect, praised for its quality treatments and relaxing ambiance. Though some guests found spa services to be fully booked or lacking certain options, overall feedback highlights the spa as a significant contributor to guests’ relaxing experiences.
Pool facilities at the resort, including both indoor and outdoor options, are generally well-received. Guests enjoy the heated pool and the addition of a pool bar, but some reported issues with cleanliness and maintenance that could be addressed to improve the experience.
The tennis courts are available for guest use but require significant maintenance, as they are often described as dilapidated and in need of attention.
Parking receives mixed reviews with some guests finding it adequate while others faced limited availability and cluttered spaces, suggesting a need for better organization and additional shaded spots.
Families find Premier Resort Sani Pass to be exceptionally accommodating with a family-friendly atmosphere and a variety of activities to entertain children, including a dedicated kids club. Despite some reviews mentioning limited meal options for children and a lack of a proper family lounge, the resort is praised for its safe environment, spacious family-friendly accommodations and warm hospitality, making it a favored destination for family vacations. Show more
InfoSummary of reviewsSani Valley Nature Lodges, set in an extraordinarily beautiful location by a picturesque lake, offers a tranquil escape surrounded by stunning views of the mountains and nature. This idyllic retreat, conveniently positioned near Sani Pass, provides an exceptional base for exploring the area's natural beauty. Guests consistently remark on the serene atmosphere and breathtaking vistas, describing the location as heavenly and perfect for those seeking peace and quiet.
The dining experience at Sani Valley further enhances visitor satisfaction, with breakfast at the Boathouse praised for its variety, freshness, and quality. The Full English Breakfast is a particular highlight, served in a venue that combines excellent taste with beautiful lake views. Dinners are equally impressive, offering generous portions with homestyle charm and standout dishes like oxtail. These meals can be enjoyed in the privacy of guests' accommodations, often with views of zebras grazing nearby, adding to the allure of the stay.
Accommodations at Sani Valley Nature Lodges are spacious, well-equipped, and beautifully designed to capture the breathtaking views from large windows and verandas. Guests appreciate the comfort and privacy offered by the chalets and lodges, some featuring jacuzzis overlooking the lake, making it an ideal choice for a romantic getaway. Daily cleaning, thoughtful amenities, and a high level of privacy contribute to the luxurious and serene experience.
Cleanliness is a prominent feature of Sani Valley, with well-maintained cottages providing a comfortable and relaxing environment. The efficient and friendly cleaning staff ensure the premises remain neat and welcoming. While some reviews mention minor areas for improvement, the overall cleanliness and the organization of day tours, such as excursions to Lesotho via the Sani Pass, enhance the overall experience.
The remarkable hospitality at Sani Valley Nature Lodges completes the experience, with staff consistently earning high praise for their friendliness and attentiveness. Gareth and his team stand out for their outstanding service, ensuring every guest feels valued and appreciated. This guest-focused approach, coupled with the staff's readiness to assist, fosters an inviting atmosphere where visitors feel genuinely welcome and cared for. Overall, Sani Valley Nature Lodges provides superb value for money, offering a peaceful retreat with exceptional views, delicious dining options, and unparalleled hospitality. Show more
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