SureStay Plus Hotel by Best Western Hesperia
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Summary of reviewsSureStay Plus Hotel by Best Western Hesperia in Hesperia is favorably recognized for its prime location and accessibility, offering guests convenient access to major freeways, local attractions, and a variety of dining and shopping options. The hotel features cozy accommodations and a staff noted for their friendliness and attentiveness, which together provide a comfortable stay for visitors. The breakfast experience, while complimentary and generally appreciated for its cleanliness and variety, could be improved with more options and longer hours of service. The pet-friendly policy and availability of smoking rooms add to the hotel's appeal.
The rooms are often described as clean and comfortable, with guests appreciating the updates and especially the bedding, which provides a restful sleep. Although some guests have encountered issues such as room size, wear, or maintenance concerns, these appear outweighed by the positive aspects of room cleanliness and overall comfort. The staff's accommodating service plays a significant role in enhancing the guest experience, with compliments on their courtesy and efficiency frequently highlighted.
Cleanliness receives mixed reviews, with many guests praising the spotless environment and well-maintained amenities, although there are occasional reports of cleanliness issues and unpleasant odors. Despite this, the positive aspects, including a neat atmosphere and good service, are emphasized by many visitors. The hotel staff consistently garners positive feedback for their professional demeanor and willingness to assist, contributing to an enjoyable and welcoming atmosphere.
Overall, SureStay Plus Hotel by Best Western Hesperia is valued for its location, friendly staff, and clean accommodations, offering an overall satisfactory experience for those visiting the area.
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The rooms are often described as clean and comfortable, with guests appreciating the updates and especially the bedding, which provides a restful sleep. Although some guests have encountered issues such as room size, wear, or maintenance concerns, these appear outweighed by the positive aspects of room cleanliness and overall comfort. The staff's accommodating service plays a significant role in enhancing the guest experience, with compliments on their courtesy and efficiency frequently highlighted.
Cleanliness receives mixed reviews, with many guests praising the spotless environment and well-maintained amenities, although there are occasional reports of cleanliness issues and unpleasant odors. Despite this, the positive aspects, including a neat atmosphere and good service, are emphasized by many visitors. The hotel staff consistently garners positive feedback for their professional demeanor and willingness to assist, contributing to an enjoyable and welcoming atmosphere.
Overall, SureStay Plus Hotel by Best Western Hesperia is valued for its location, friendly staff, and clean accommodations, offering an overall satisfactory experience for those visiting the area.
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Guest Reviews
Nestled in a vibrant area, the SureStay Plus Hotel by Best Western in Hesperia boasts a prime location perfect for travelers seeking convenience and accessibility. Positioned near major freeway access, guests will find it easy to embark on their journeys or explore the local attractions. The hotel is surrounded by a plethora of dining options, offering a mix of restaurants, fast food outlets, and even a popular bar just across the street. Shopping enthusiasts will appreciate the proximity to various stores and a nearby mall, catering to a range of needs and preferences. Whether planning a family outing or enjoying the local nightlife, visitors are well-placed to enjoy all that the area has to offer. The hotel itself complements its advantageous location with clean and cozy accommodations and a friendly, attentive staff, making it a reliable choice for a comfortable stay in Hesperia.
The breakfast experience at the SureStay Plus Hotel by Best Western Hesperia offers a mix of positive and less favorable aspects according to guest reviews. On the positive side, guests have noted the breakfast to be clean, quiet, and excellent, with a decent variety of options available. The complimentary breakfast is appreciated, and some found it to be just right with offerings like eggs, yogurt, and juice. The convenience of a pet-friendly policy and the availability of smoking rooms add to the hotel's appeal.
However, a few areas could use improvement. Guests mentioned that breakfast service ends relatively early, and it could be enhanced with additional choices such as pancakes or waffles. Some found the breakfast to be minimal and occasionally cold or lacking in replenishment. The use of only powdered creamer with no other milk alternatives was noted. Despite these criticisms, the complimentary nature of the breakfast and the good service add a beneficial value to their stay.
SureStay Plus Hotel by Best Western Hesperia offers a mix of experiences when it comes to its rooms. On the positive side, many guests have noted that the rooms are clean and comfortable with especially pleasing beds, offering a restful sleep. The hotel appears to have implemented some updates, which have been appreciated for their beauty and overall effect on comfort. An accommodating staff that assists with requests, such as arranging rooms downstairs, adds to a pleasant stay. The presence of a kind breakfast staff enhances mornings for guests.
However, there are areas where the rooms would benefit from improvement. Several rooms have been described as small, lacking in seating area, and showing signs of age and wear. Issues such as smoke smell, mold presence, stained linens, broken tiles, and occasional pest sightings suggest that maintenance and housekeeping could be improved. Some guests also noted disturbances due to construction noise without prior warning. While cleanliness is generally noted, there are instances where rooms have been perceived as dirty or dated. Despite these challenges, the hotel provides a functional stay with clean accommodations.
The beds at SureStay Plus Hotel by Best Western Hesperia offer a mixed experience for guests. Many reviewers highlight the beds as quite comfortable, with some praising the bedding and pillows, creating a cozy environment for a good night's sleep. Blackout shades add to the restful experience by ensuring a dark and peaceful room. However, there are notes of dissatisfaction with some mattresses, which some guests described as lumpy or too firm, impacting overall comfort. Despite these issues, a portion of guests find the beds sufficiently comfy, providing contrasting opinions about the sleeping arrangements in this hotel.
The SureStay Plus Hotel by Best Western Hesperia has received mixed reviews regarding cleanliness, but there are certainly redeemable aspects highlighted by guests. Many visitors appreciate the clean and quiet environment, noting particularly clean sheets and comfortable beds. The hotel rooms are often described as spotless with an emphasis on clean bathtubs and air conditioning, enhancing the stay for some. The location and cleanliness are praised, with a number of patrons mentioning the pleasant and professional demeanor of the staff at check-in.
However, not all reviews are glowing. Some guests have voiced concerns over the general hygiene of the rooms, with specific issues like stained carpets and mildew odors in bathrooms being mentioned. Guests occasionally reported unpleasant smells and cleanliness issues that led them to consider alternative accommodations. Additionally, there were references to the surrounding area and some disturbances outside, suggesting a less than ideal location for some. Despite these varied experiences, the hotel also offers amenities like breakfast, which some guests found enjoyable, contributing positively to the overall stay for others.
The staff at SureStay Plus Hotel by Best Western Hesperia consistently receives praise for their friendliness and courteous service. Guests appreciate the accommodating nature of the team, often highlighting their willingness to go above and beyond to ensure a pleasant stay. One guest was particularly impressed by the staff member who not only located their room promptly but also offered an upgrade, demonstrating thoughtful service. Interactions with the staff are often described as swift and straightforward, contributing to an overall positive experience at the hotel. The rooms and facilities match the high standard set by the staff, showcasing cleanliness and comfort. This high level of hospitality extends to all guests, including those with pets, as the staff is noted for being welcoming to furry friends as well.
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Location
Breakfast
However, a few areas could use improvement. Guests mentioned that breakfast service ends relatively early, and it could be enhanced with additional choices such as pancakes or waffles. Some found the breakfast to be minimal and occasionally cold or lacking in replenishment. The use of only powdered creamer with no other milk alternatives was noted. Despite these criticisms, the complimentary nature of the breakfast and the good service add a beneficial value to their stay.
Rooms
However, there are areas where the rooms would benefit from improvement. Several rooms have been described as small, lacking in seating area, and showing signs of age and wear. Issues such as smoke smell, mold presence, stained linens, broken tiles, and occasional pest sightings suggest that maintenance and housekeeping could be improved. Some guests also noted disturbances due to construction noise without prior warning. While cleanliness is generally noted, there are instances where rooms have been perceived as dirty or dated. Despite these challenges, the hotel provides a functional stay with clean accommodations.
Beds
Cleanliness
However, not all reviews are glowing. Some guests have voiced concerns over the general hygiene of the rooms, with specific issues like stained carpets and mildew odors in bathrooms being mentioned. Guests occasionally reported unpleasant smells and cleanliness issues that led them to consider alternative accommodations. Additionally, there were references to the surrounding area and some disturbances outside, suggesting a less than ideal location for some. Despite these varied experiences, the hotel also offers amenities like breakfast, which some guests found enjoyable, contributing positively to the overall stay for others.
Staff
Yes, SureStay Plus Hotel by Best Western Hesperia has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at SureStay Plus Hotel by Best Western Hesperia.
Yes, SureStay Plus Hotel by Best Western Hesperia welcomes dogs.
No, parking facilities aren't available at SureStay Plus Hotel by Best Western Hesperia.
No, SureStay Plus Hotel by Best Western Hesperia doesn't have a gym.
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