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Summary of reviewsSureStay Plus Hotel by Best Western Hesperia in Hesperia is favorably recognized for its prime location and accessibility, offering guests convenient access to major freeways, local attractions, and a variety of dining and shopping options. The hotel features cozy accommodations and a staff noted for their friendliness and attentiveness, which together provide a comfortable stay for visitors. The breakfast experience, while complimentary and generally appreciated for its cleanliness and variety, could be improved with more options and longer hours of service. The pet-friendly policy and availability of smoking rooms add to the hotel's appeal.
The rooms are often described as clean and comfortable, with guests appreciating the updates and especially the bedding, which provides a restful sleep. Although some guests have encountered issues such as room size, wear, or maintenance concerns, these appear outweighed by the positive aspects of room cleanliness and overall comfort. The staff's accommodating service plays a significant role in enhancing the guest experience, with compliments on their courtesy and efficiency frequently highlighted.
Cleanliness receives mixed reviews, with many guests praising the spotless environment and well-maintained amenities, although there are occasional reports of cleanliness issues and unpleasant odors. Despite this, the positive aspects, including a neat atmosphere and good service, are emphasized by many visitors. The hotel staff consistently garners positive feedback for their professional demeanor and willingness to assist, contributing to an enjoyable and welcoming atmosphere.
Overall, SureStay Plus Hotel by Best Western Hesperia is valued for its location, friendly staff, and clean accommodations, offering an overall satisfactory experience for those visiting the area.
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