Seehotel Pilatus
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Summary of reviewsSeehotel Pilatus, ideally situated on Lake Lucerne's serene shores, offers a breathtaking escape with panoramic views of the lake and Mount Pilatus. Its tranquil location in Hergiswil provides easy access to public transport and major highways, making it a perfect base for exploring nearby attractions and cities like Lucerne and Zurich. Guests frequently praise the hotel's idyllic setting, well-maintained gardens and dining terraces, enhancing the overall serene and convenient experience.
The breakfast at Seehotel Pilatus receives high marks for its rich, abundant selection, featuring fresh fruits, bread, cheese and various other staples. The lakeside setting adds to the delightful morning experience, although a lack of gluten-free options and occasional calls for hot food diversity were noted. Nonetheless, guests often commend the superb quality of the breakfast.
Dinner experiences are generally positive with many guests enjoying the high-quality, delicious meals and the welcoming atmosphere of the lakeshore terrace. Despite occasional criticisms about price and slow service, the overall dining environment is seen as pleasant and satisfying.
Rooms at the hotel receive mixed feedback. Many guests appreciate the spacious, clean and modern accommodations with spectacular lake views. However, some rooms are described as outdated with occasional issues like stained carpets and cleanliness concerns. Despite this, the comfortable rooms and thoughtful design elements are frequently highlighted.
Cleanliness standards are generally high with particular praise for the spa and wellness areas. However, inconsistencies and occasional issues like spider webs and unclean dishes detract slightly from the overall impression. The hotel's common areas are well-maintained and contribute to a tidy atmosphere.
Staff at Seehotel Pilatus are often described as friendly, professional and multilingual, enhancing the overall guest experience. Despite occasional mentions of overwhelmed staff during busy times, the positive interactions with the reception and restaurant teams stand out.
The hotel's WiFi serves basic internet needs well, though some guests report weak signals in certain areas. The spa receives rave reviews for its relaxing atmosphere and modern amenities, though occasional comments about the temperature of the water and limited access are noted. The well-equipped gym is seen as adequate for a solid workout, albeit without air conditioning.
The indoor pool is a standout feature, drawing praise for its size, cleanliness and beautiful lakeside views. Guests appreciate the tranquil setting and warm water, though there are minor remarks about temperature preferences. The pool area, along with the wellness facilities, substantially enhances the hotel's appeal.
Parking at Seehotel Pilatus is free, which is appreciated by guests, but the limited capacity and tight spaces can be challenging. Some guests find navigating the parking facilities difficult, though the availability of charging stations and a secure environment are positives.
Overall, Seehotel Pilatus offers a serene and picturesque retreat with a mix of charming features against the backdrop of natural beauty and efficient amenities, making it a desirable choice for travelers seeking both relaxation and convenient access to Switzerland's attractions.
Categories
The breakfast at Seehotel Pilatus receives high marks for its rich, abundant selection, featuring fresh fruits, bread, cheese and various other staples. The lakeside setting adds to the delightful morning experience, although a lack of gluten-free options and occasional calls for hot food diversity were noted. Nonetheless, guests often commend the superb quality of the breakfast.
Dinner experiences are generally positive with many guests enjoying the high-quality, delicious meals and the welcoming atmosphere of the lakeshore terrace. Despite occasional criticisms about price and slow service, the overall dining environment is seen as pleasant and satisfying.
Rooms at the hotel receive mixed feedback. Many guests appreciate the spacious, clean and modern accommodations with spectacular lake views. However, some rooms are described as outdated with occasional issues like stained carpets and cleanliness concerns. Despite this, the comfortable rooms and thoughtful design elements are frequently highlighted.
Cleanliness standards are generally high with particular praise for the spa and wellness areas. However, inconsistencies and occasional issues like spider webs and unclean dishes detract slightly from the overall impression. The hotel's common areas are well-maintained and contribute to a tidy atmosphere.
Staff at Seehotel Pilatus are often described as friendly, professional and multilingual, enhancing the overall guest experience. Despite occasional mentions of overwhelmed staff during busy times, the positive interactions with the reception and restaurant teams stand out.
The hotel's WiFi serves basic internet needs well, though some guests report weak signals in certain areas. The spa receives rave reviews for its relaxing atmosphere and modern amenities, though occasional comments about the temperature of the water and limited access are noted. The well-equipped gym is seen as adequate for a solid workout, albeit without air conditioning.
The indoor pool is a standout feature, drawing praise for its size, cleanliness and beautiful lakeside views. Guests appreciate the tranquil setting and warm water, though there are minor remarks about temperature preferences. The pool area, along with the wellness facilities, substantially enhances the hotel's appeal.
Parking at Seehotel Pilatus is free, which is appreciated by guests, but the limited capacity and tight spaces can be challenging. Some guests find navigating the parking facilities difficult, though the availability of charging stations and a secure environment are positives.
Overall, Seehotel Pilatus offers a serene and picturesque retreat with a mix of charming features against the backdrop of natural beauty and efficient amenities, making it a desirable choice for travelers seeking both relaxation and convenient access to Switzerland's attractions.
Hotel for Honeymoon
Located directly on the lake, Seehotel Pilatus offers rooms with stunning lake views. The hotel features a private beach and a terrace, perfect for enjoying romantic sunsets. Its peaceful location provides a relaxing escape from the city.
Hotel with Spa
The hotel offers a pool, spa, and sauna area. There is also lake access available.
Romantic Hotel
Located in Hergiswil, this hotel offers lake views and a tranquil setting, ideal for a romantic escape.
Hotel with Parking
The Seehotel Pilatus offers parking. As a hotel by the lake, it likely provides parking spaces for guests, ensuring easy access and convenience.
Hotel with Gym
Located by the lake, Seehotel Pilatus likely offers a fitness room with standard equipment and stunning views. The hotel's focus on relaxation and recreation suggests a balanced approach to fitness.
Hotel with Indoor Pool
The Seehotel Pilatus features a large, newly renovated and heated indoor pool that is well-maintained. The water temperature is appreciated and its lakeside location enhances the relaxing atmosphere.
Luxury Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Panoramic View Pool Pool Lap Lanes
Business Hotel
4-Star Hotel
Hotel with Pool Lap Lanes
Hotel with Panoramic View Pool
Hotel with Heated Pool
Guest Reviews
Seehotel Pilatus boasts a prime location on the serene shores of Lake Lucerne, offering breathtaking panoramic views of the lake and surrounding mountains. Nestled in a quieter part of Hergiswil, the hotel is conveniently close to major attractions, public transport hubs and the highway, making it an ideal base for exploring nearby cities like Lucerne, Zurich and beyond. Guests consistently highlight the ease of access to both the train and boat stations, enhancing the convenience of their stay.
The hotel's setting is often described as dreamlike with tranquil surroundings perfect for relaxation. The direct lakeside position gives visitors unparalleled access to stunning vistas, whether from the comfort of their rooms, the well-kept gardens or the dining terraces. Many guests rave about waking up to the captivating views of Lake Lucerne and Mount Pilatus, describing it as a heavenly experience.
Families appreciate the proximity to local attractions like a children's park within walking distance, while the hotel's amenities, including a beautiful spa and a spacious indoor pool with lake views, add to the overall charm. The combination of natural beauty, accessibility and comfortable, well-maintained facilities render Seehotel Pilatus a serene and convenient escape for travelers looking to enjoy both leisure and easy connectivity in Switzerland.
The breakfast experience at Seehotel Pilatus was generally well-received by guests. Many reviews emphasized the excellent and varied selection of food, describing it as rich, abundant and delicious. Guests appreciated the inclusion of fresh items, such as fruit, bread, cheese and a broad selection of other breakfast staples. Options were extensive enough to cater to diverse tastes, including those seeking a healthy or hearty meal.
The breakfast buffet was particularly noted for its variety, providing plenty of choices each morning, regularly replenished and offering something for everyone. The location added to the experience with several guests enjoying their breakfast by the lake, taking in the beautiful view and calm atmosphere.
However, a few criticisms were noted. Some guests mentioned a lack of gluten-free options and a desire for more diversity in hot foods and pastries. A few also found the breakfast area to be in need of renovation, describing it as dark or unappealing.
Despite these few drawbacks, the overarching sentiment was positive with guests frequently praising the breakfast as superb, excellent and top-notch. The combination of delicious food, varied options and a stunning lakeside setting made the breakfast at Seehotel Pilatus a highlight for many.
Dining at Seehotel Pilatus has garnered a mix of reactions from guests with many expressing satisfaction and delight with the culinary experience. The majority of reviewers praised the dinner, often describing it as excellent, delicious and superb. Several guests appreciated the high-quality food, hearty portions and the varied, delectable options available. Notably, the Chinese fondue received positive feedback with many labeling it as excellent or very good.
Guests often highlighted the welcoming atmosphere of the restaurant, the attentive and professional staff and the delightful dining on the lakeshore terrace. The indoor venue did draw some criticism for its outdated decor, but this did not significantly detract from the overall dining experience for many patrons.
However, not all reviews were favorable. A common point of contention was the price of meals with several guests finding it not proportional to the quality. Some expressed disappointment over specific dishes being too expensive, average or below expectations. Occasional remarks about slow service and long waiting times also surfaced.
Overall, while there are areas for improvement, particularly in consistency and pricing, many guests enjoyed their dinner experiences at Seehotel Pilatus, commending the delicious food and pleasant dining environment.
Seehotel Pilatus offers visitors a mix of modern comfort and stunning natural beauty, but rooms receive mixed feedback from guests. Positively, many guests rave about the beautiful, clean rooms with spectacular views of Lake Lucerne and the surrounding mountains. Rooms are frequently described as cozy, spacious, well-furnished and modern with amenities like balconies, large TVs and efficient air conditioning. Junior suites and rooms on the lake side are especially noted for their panoramic windows and enchanting views.
However, not all feedback is glowing. Some rooms appear outdated or do not match the promotional photos with occasional issues like stained carpets, calcification and cleanliness problems. Complaints include uncomfortable beds, noisy environments, lack of soundproofing and rooms needing modernization. Despite this, many guests appreciate the overall comfort and cleanliness, as well as well-thought-out room designs and spacious accommodations.
In summary, Seehotel Pilatus offers comfortable and charming rooms, particularly those with lake views, but potential guests should be aware that some rooms are in need of updates and may not reflect the website imagery.
Seehotel Pilatus offers a mix of experiences when it comes to their beds with a significant number of guests finding them very comfortable. Many reviews highlight the beds' comfort, describing them as cozy, soft and some even call them delicious. Guests appreciate the comfortable bedding and blankets, noting that they contribute to a good night's sleep. The mattresses often receive praise, being described as very good and comfortable.
However, the softness of the mattresses is a recurring issue for some guests. A portion of the visitors found the beds too soft with some mentioning that the softness led to discomfort and even back pain. The use of two single mattresses for double beds also came up, as some found this setup not ideal for couples, causing an unpleasant gap in the middle.
The overall quality of the beds appears to be good with many guests finding them neat, tidy and well-organized. Yet, for those who prefer firmer mattresses and pillows, the beds at Seehotel Pilatus might not meet expectations. Despite these mixed reviews, the bedding's comfort and the room's overall coziness make for a generally positive sleeping experience for many guests.
Seehotel Pilatus offers a mixed bag of experiences when it comes to cleanliness. Many guests highlight that the rooms and overall hotel premises are well-maintained and clean, describing the rooms as spacious, modern and equipped with comfortable beds. The hotel's spa and wellness area receive particular praise, being noted as extremely clean and beautifully maintained. Common areas like the shared spaces and the breakfast room generally maintain high cleanliness standards.
However, there are notable criticisms regarding certain aspects. Some guests encountered spider webs, stains on carpets and occasions where the cleanliness of rooms and common areas like hallways and elevators did not meet expectations. Issues such as dirty dishes, unremoved cobwebs and leftover crumbs indicate inconsistencies in the cleaning routines.
Further complicating the experience, some parts of the hotel, such as the dated decor in the dining area and worn furniture, could benefit from renovations. Despite these flaws, the hotel often manages to maintain a tidy and serene atmosphere overall, making it an appealing choice for many travelers who prioritize comfort and cleanliness.
Seehotel Pilatus boasts a staff experience characterized by friendliness and helpfulness, making the guests' stay pleasant and welcoming. Most reviews highlight the staff's kindness, professionalism and attentiveness. The reception team stands out with fast and efficient check-in and check-out processes and guests often describe them as accommodating and friendly. There's a consistent mention of the staff being very polite and able to speak multiple languages, enhancing the overall service quality.
Restaurant and room service staff were also frequently noted for their helpfulness and courtesy, contributing positively to the dining experience. Many guests appreciated the warm, service-oriented attitudes of the employees, which added to the hotel's welcoming atmosphere.
Despite these positive aspects, there are occasional mentions of some staff appearing overwhelmed or not as friendly, especially in the restaurant during busy times. Yet, these instances seem to be in the minority compared to the overall positive feedback. The staff's dedication to resolving issues and providing efficient service leaves a lasting impression of hospitality.
Overall, the Seehotel Pilatus staff is largely seen as friendly, hospitable and professional, contributing significantly to the hotel's inviting and comfortable environment.
Seehotel Pilatus offers a range of experiences when it comes to WiFi connectivity. Many guests have found the WiFi to be reliable and functional with some noting that it works well and meets their needs. The availability of safe and readily accessible internet provides a sense of security for those staying connected.
However, some areas of the hotel struggle with WiFi performance. For instance, guests have reported weak signals, particularly by the pool and on the deck and some issues with slow or poor connections in certain parts of the hotel. The WiFi has been labeled as suitable for general use but may not be ideal for streaming services or intensive tasks like working on a laptop.
Overall, while there is room for improvement in WiFi coverage and speed, the hotel’s connectivity generally suffices for basic internet tasks.
Seehotel Pilatus offers a well-received spa experience, cited frequently by guests as one of the highlights of their stay. The spa area is widely regarded as clean, relaxing and well-equipped with various facilities including multiple saunas and a large indoor pool praised for its enjoyable and inviting atmosphere. The wellness area, notable for its spaciousness and beautiful design, enhances the overall relaxation experience with features like direct lake access from the sauna, offering a unique touch.
Guests often commend the spa for its modern amenities and a range of services, including impressive massages and a well-managed operation that adds to the pleasure. The sauna areas, in particular, receive high marks for their cleanliness and comfort. The integration of innovative elements, such as a sauna housed in a gondola, adds a distinctive charm.
While the majority of feedback highlights the spa's excellence, some areas for improvement are noted. Specifically, there are occasional remarks about the spa water being too cold and the facilities being outdated or insufficient for the number of guests. Additionally, limited access at certain times and occasional cleanliness issues are mentioned.
Despite these minor drawbacks, the high-quality spa services and comprehensive wellness offerings make Seehotel Pilatus a top choice for those seeking tranquility and rejuvenation in a picturesque lakeside setting.
The fitness facilities at Seehotel Pilatus receive overall high praise from guests. The gym is described as well-equipped, modern and functional. Many reviews highlight the presence of state-of-the-art and Technogym fitness equipment. Guests found the gym's facilities to be more than sufficient for an average athlete and ideal for a full-body workout. Multiple comments noted the gym's cleanliness and good ventilation, contributing to a positive exercise environment. The fitness area, though sometimes mentioned as small, is deemed very functional and well-maintained. While there were mentions that the gym lacks air conditioning, leading to some discomfort, the general consensus is that the gym provides a great workout experience with essential, modern equipment and fulfills the expectations for a hotel gym.
Seehotel Pilatus boasts an impressive indoor pool that consistently receives positive feedback from guests. Its large size is a frequent highlight, providing ample space for swimming and relaxation without feeling crowded. The pool area is well-maintained and clean, featuring a serene atmosphere perfect for unwinding.
With stunning views over the lake, the pool adds a picturesque backdrop to the overall experience, making it a notably beautiful and relaxing setting. The pool's water is warm and pleasant, though there are occasional mentions that it could be warmer. Heated facilities, including a jacuzzi and massaging jets, contribute to a satisfying and rejuvenating experience.
Guests particularly appreciate the tranquility of the pool area, which is designed attractively, adding to the appeal. The pool is practical for swimming and its substantial size makes it a great spot to enjoy a swim without the hustle and bustle, except during peak times when it can become busier.
In addition to the indoor pool, the wellness facilities and spa are highly regarded, enhancing the overall comfort and luxury of the stay. The combination of a heated indoor pool, stunning lake views and top-notch cleanliness makes the swimming area at Seehotel Pilatus a significant asset, contributing to memorable and enjoyable experiences for its guests.
Parking at Seehotel Pilatus receives mixed feedback from guests. Many appreciate that parking is free of charge, which is a significant advantage. Free parking spots are available, including options directly in front of the hotel and in nearby spaces. Some guests found the parking easy and satisfactory, noting adequate and secure facilities.
However, the major downside noted by numerous reviews is the limited availability of parking spaces with some guests describing the parking areas as very small, tight and difficult to maneuver. A few reviewers mentioned the necessity to search for parking elsewhere or the need to use paid parking nearby when the hotel's parking was full. Additionally, the parking facilities are often described as not conveniently located and requiring careful navigation.
Positives include the availability of charging stations and a secure parking environment. But overall, while the parking is free, its limited capacity and tight spaces are significant drawbacks for many guests, sometimes leading to a frustrating experience when trying to find a spot.
Seehotel Pilatus, despite being labeled as a four-star hotel, presents a mixed bag of experiences according to guest reviews. Many guests found that the hotel meets the basic criteria of a four-star establishment, offering standard amenities and functional facilities. Positive remarks highlighted that the hotel provides a good value for money and features that are consistent with its rating, ensuring a typical four-star experience. Some even noted that the hotel exceeds expectations, particularly praising the well-maintained amenities and favorable price-performance ratio.
However, a significant number of reviews suggest that the hotel falls short of the high standards typically associated with a four-star rating. Criticisms point to outdated facilities, wear and tear in areas such as carpets and subpar service from some staff members. Specific concerns include the quality of breakfast and other meals, which some felt did not live up to four-star expectations and a lack of complimentary offerings like tea and coffee. There were also mentions of delayed service at the restaurant and the need for more varied breakfast options.
Overall, Seehotel Pilatus provides an adequate experience as a four-star hotel with room for improvement in several areas. While some guests were satisfied with their stay, others believe enhancements are necessary to fully justify its four-star rating.
Seehotel Pilatus emerges as a top choice for business travelers. The hotel offers effective spa and business center services alongside its wellness facilities tailored for business needs. Classified as a 4-star establishment, it provides comprehensive business services that cater well to professionals looking for efficient amenities and a conducive working atmosphere.
The private setting is ideal for getting work done and with business facilities such as conference rooms and meeting spaces, it proves to be a proper business hotel. The single rooms with views and business class amenities enhance the experience, ensuring guests have both comfort and functionality during their stay.
Notably, the convenience factor is high with a quick check-in and check-out process and the hotel is well-situated for business appointments. Guests can expect reliable Wi-Fi and consistent business amenities that add to the overall positive experience. Its value for money compared to neighboring hotels also makes it a smart choice.
Overall, Seehotel Pilatus integrates business-friendly elements seamlessly with wellness and relaxation options by the lake, making it suitable for business stays and providing adequate support for professional requirements.
Seehotel Pilatus boasts an array of outstanding amenities and the heated pool stands out as a significant highlight. Guests consistently celebrate the beautifully maintained and pleasantly warm indoor pool, perfect for both relaxation and recreation. Many have remarked on the pool's direct access to the lake, combining the luxury of indoor comfort with the natural beauty of the surroundings.
The pool area is noted for its cleanliness and well-maintained facilities, ensuring a pest-free and enjoyable experience. Families particularly appreciate the heated pool with children loving the warm water, making it an excellent spot for family fun. The temperature of the pool often receives praise, described as very pleasant and inviting.
The presence of spa amenities and a wellness area further enhances the relaxation experience, offering a comprehensive range of services to unwind and rejuvenate. Overall, Seehotel Pilatus's heated pool is a beloved feature, frequently highlighted by guests for its comfort, cleanliness and the added luxury it brings to their stay.
The indoor pool at Seehotel Pilatus has consistently received high praise from guests, who have highlighted its standout features. The pool, newly renovated and heated, is described as both sizable and well-maintained, making it ideal for swimming laps or relaxing. Guests particularly appreciate the perfect temperature of the water, which adds to the overall comfort.
Families have noted that the children particularly loved the indoor pool and many reviewers mentioned the stunning and amazing views visible from the pool area, adding to the serene experience. The pool’s location by the lake enhances the visual appeal and relaxing atmosphere.
The wellness area, which includes the pool, is commended for being really nice, contributing to a pleasant and comprehensive wellness experience. The pool area itself is described as great with sufficient space and facilities for all guests.
Overall, the large, beautiful indoor pool at Seehotel Pilatus with its picturesque views and perfect temperature, is a standout feature of the hotel, offering a luxurious and relaxing experience for both families and solo travelers alike.
Seehotel Pilatus is the ideal destination for honeymooners looking for a romantic getaway or couples retreat. The hotel offers honeymoon-specific packages and a variety of amenities that contribute to a perfect honeymoon experience. Guests frequently praise the honeymoon suite, which boasts stunning lake views and highlight the provision for honeymoon events as a notable feature. The romantic ambiance and quiet, laid-back environment are often cited as being perfect for newlyweds. Many have enjoyed a good honeymoon experience here with some guests even receiving room upgrades specifically for their honeymoon. The hotel's focus on creating a relaxed and intimate atmosphere makes it an excellent choice for those celebrating their new life together.
Seehotel Pilatus consistently impresses with its high-end accommodations and superior services. As a luxury hotel situated in a charming Swiss setting, guests frequently highlight its lavish spas, modern bedrooms and luxury amenities. The luxurious feel is present throughout the hotel, offering indulgent in-house services that exceed expectations. Many guests appreciate the uncompromising quality and the luxurious experience, especially in the suites and spa facilities. Although some reviews suggest that the hotel could improve certain outdated aspects, the overall feedback reflects a great value for the price paid and a notably luxurious stay enhanced by a stunning location.
Seehotel Pilatus offers a quintessential romantic escape, perfect for couples seeking a magical getaway. Nestled at an ideal lakeside location, the hotel boasts breathtaking panoramic views that create an enchanting atmosphere. Guests consistently praise the stunning lake views and the quiet, peaceful setting, which provide a serene backdrop for a romantic experience. Whether it's a fairy-tale-like breakfast setting or a romantic dinner by the lake, the hotel's ambiance sets the stage for unforgettable moments.
The hotel is renowned for its romantic arrangements and decorations, making it an ideal spot for special occasions like honeymoons or anniversaries. Many couples recommend booking a room with a lake view to fully immerse in the romantic atmosphere. The luxury of the rooms, combined with the picturesque landscapes, offers a perfect retreat to relax and recharge.
Dining options by the lake enhance the romantic feel, allowing couples to enjoy meals with beautiful views. The overall setting, described as both romantic and magical, ensures a memorable stay, filled with love and tranquility. Seehotel Pilatus is undoubtedly a top choice for those seeking a romantic and peaceful getaway.
Seehotel Pilatus offers a welcoming environment for guests traveling with their dogs. The hotel is consistently recognized as dog-friendly, allowing pets to stay without additional fees, which guests appreciate as it eliminates hidden costs. Dogs are accepted in various parts of the hotel, including the breakfast room and the restaurant, making meal times convenient for pet owners. Water is provided for dogs, ensuring their comfort is prioritized. Overall, the hotel's policies and amenities create a pet-friendly atmosphere that is highly regarded by guests.
Location Show Map
Location
The hotel's setting is often described as dreamlike with tranquil surroundings perfect for relaxation. The direct lakeside position gives visitors unparalleled access to stunning vistas, whether from the comfort of their rooms, the well-kept gardens or the dining terraces. Many guests rave about waking up to the captivating views of Lake Lucerne and Mount Pilatus, describing it as a heavenly experience.
Families appreciate the proximity to local attractions like a children's park within walking distance, while the hotel's amenities, including a beautiful spa and a spacious indoor pool with lake views, add to the overall charm. The combination of natural beauty, accessibility and comfortable, well-maintained facilities render Seehotel Pilatus a serene and convenient escape for travelers looking to enjoy both leisure and easy connectivity in Switzerland.
Breakfast
The breakfast buffet was particularly noted for its variety, providing plenty of choices each morning, regularly replenished and offering something for everyone. The location added to the experience with several guests enjoying their breakfast by the lake, taking in the beautiful view and calm atmosphere.
However, a few criticisms were noted. Some guests mentioned a lack of gluten-free options and a desire for more diversity in hot foods and pastries. A few also found the breakfast area to be in need of renovation, describing it as dark or unappealing.
Despite these few drawbacks, the overarching sentiment was positive with guests frequently praising the breakfast as superb, excellent and top-notch. The combination of delicious food, varied options and a stunning lakeside setting made the breakfast at Seehotel Pilatus a highlight for many.
Dinner
Guests often highlighted the welcoming atmosphere of the restaurant, the attentive and professional staff and the delightful dining on the lakeshore terrace. The indoor venue did draw some criticism for its outdated decor, but this did not significantly detract from the overall dining experience for many patrons.
However, not all reviews were favorable. A common point of contention was the price of meals with several guests finding it not proportional to the quality. Some expressed disappointment over specific dishes being too expensive, average or below expectations. Occasional remarks about slow service and long waiting times also surfaced.
Overall, while there are areas for improvement, particularly in consistency and pricing, many guests enjoyed their dinner experiences at Seehotel Pilatus, commending the delicious food and pleasant dining environment.
Rooms
However, not all feedback is glowing. Some rooms appear outdated or do not match the promotional photos with occasional issues like stained carpets, calcification and cleanliness problems. Complaints include uncomfortable beds, noisy environments, lack of soundproofing and rooms needing modernization. Despite this, many guests appreciate the overall comfort and cleanliness, as well as well-thought-out room designs and spacious accommodations.
In summary, Seehotel Pilatus offers comfortable and charming rooms, particularly those with lake views, but potential guests should be aware that some rooms are in need of updates and may not reflect the website imagery.
Beds
However, the softness of the mattresses is a recurring issue for some guests. A portion of the visitors found the beds too soft with some mentioning that the softness led to discomfort and even back pain. The use of two single mattresses for double beds also came up, as some found this setup not ideal for couples, causing an unpleasant gap in the middle.
The overall quality of the beds appears to be good with many guests finding them neat, tidy and well-organized. Yet, for those who prefer firmer mattresses and pillows, the beds at Seehotel Pilatus might not meet expectations. Despite these mixed reviews, the bedding's comfort and the room's overall coziness make for a generally positive sleeping experience for many guests.
Cleanliness
However, there are notable criticisms regarding certain aspects. Some guests encountered spider webs, stains on carpets and occasions where the cleanliness of rooms and common areas like hallways and elevators did not meet expectations. Issues such as dirty dishes, unremoved cobwebs and leftover crumbs indicate inconsistencies in the cleaning routines.
Further complicating the experience, some parts of the hotel, such as the dated decor in the dining area and worn furniture, could benefit from renovations. Despite these flaws, the hotel often manages to maintain a tidy and serene atmosphere overall, making it an appealing choice for many travelers who prioritize comfort and cleanliness.
Staff
Restaurant and room service staff were also frequently noted for their helpfulness and courtesy, contributing positively to the dining experience. Many guests appreciated the warm, service-oriented attitudes of the employees, which added to the hotel's welcoming atmosphere.
Despite these positive aspects, there are occasional mentions of some staff appearing overwhelmed or not as friendly, especially in the restaurant during busy times. Yet, these instances seem to be in the minority compared to the overall positive feedback. The staff's dedication to resolving issues and providing efficient service leaves a lasting impression of hospitality.
Overall, the Seehotel Pilatus staff is largely seen as friendly, hospitable and professional, contributing significantly to the hotel's inviting and comfortable environment.
Wi-Fi
However, some areas of the hotel struggle with WiFi performance. For instance, guests have reported weak signals, particularly by the pool and on the deck and some issues with slow or poor connections in certain parts of the hotel. The WiFi has been labeled as suitable for general use but may not be ideal for streaming services or intensive tasks like working on a laptop.
Overall, while there is room for improvement in WiFi coverage and speed, the hotel’s connectivity generally suffices for basic internet tasks.
Spa
Guests often commend the spa for its modern amenities and a range of services, including impressive massages and a well-managed operation that adds to the pleasure. The sauna areas, in particular, receive high marks for their cleanliness and comfort. The integration of innovative elements, such as a sauna housed in a gondola, adds a distinctive charm.
While the majority of feedback highlights the spa's excellence, some areas for improvement are noted. Specifically, there are occasional remarks about the spa water being too cold and the facilities being outdated or insufficient for the number of guests. Additionally, limited access at certain times and occasional cleanliness issues are mentioned.
Despite these minor drawbacks, the high-quality spa services and comprehensive wellness offerings make Seehotel Pilatus a top choice for those seeking tranquility and rejuvenation in a picturesque lakeside setting.
Gym
Pool
With stunning views over the lake, the pool adds a picturesque backdrop to the overall experience, making it a notably beautiful and relaxing setting. The pool's water is warm and pleasant, though there are occasional mentions that it could be warmer. Heated facilities, including a jacuzzi and massaging jets, contribute to a satisfying and rejuvenating experience.
Guests particularly appreciate the tranquility of the pool area, which is designed attractively, adding to the appeal. The pool is practical for swimming and its substantial size makes it a great spot to enjoy a swim without the hustle and bustle, except during peak times when it can become busier.
In addition to the indoor pool, the wellness facilities and spa are highly regarded, enhancing the overall comfort and luxury of the stay. The combination of a heated indoor pool, stunning lake views and top-notch cleanliness makes the swimming area at Seehotel Pilatus a significant asset, contributing to memorable and enjoyable experiences for its guests.
Parking
However, the major downside noted by numerous reviews is the limited availability of parking spaces with some guests describing the parking areas as very small, tight and difficult to maneuver. A few reviewers mentioned the necessity to search for parking elsewhere or the need to use paid parking nearby when the hotel's parking was full. Additionally, the parking facilities are often described as not conveniently located and requiring careful navigation.
Positives include the availability of charging stations and a secure parking environment. But overall, while the parking is free, its limited capacity and tight spaces are significant drawbacks for many guests, sometimes leading to a frustrating experience when trying to find a spot.
4 Star
However, a significant number of reviews suggest that the hotel falls short of the high standards typically associated with a four-star rating. Criticisms point to outdated facilities, wear and tear in areas such as carpets and subpar service from some staff members. Specific concerns include the quality of breakfast and other meals, which some felt did not live up to four-star expectations and a lack of complimentary offerings like tea and coffee. There were also mentions of delayed service at the restaurant and the need for more varied breakfast options.
Overall, Seehotel Pilatus provides an adequate experience as a four-star hotel with room for improvement in several areas. While some guests were satisfied with their stay, others believe enhancements are necessary to fully justify its four-star rating.
Business
The private setting is ideal for getting work done and with business facilities such as conference rooms and meeting spaces, it proves to be a proper business hotel. The single rooms with views and business class amenities enhance the experience, ensuring guests have both comfort and functionality during their stay.
Notably, the convenience factor is high with a quick check-in and check-out process and the hotel is well-situated for business appointments. Guests can expect reliable Wi-Fi and consistent business amenities that add to the overall positive experience. Its value for money compared to neighboring hotels also makes it a smart choice.
Overall, Seehotel Pilatus integrates business-friendly elements seamlessly with wellness and relaxation options by the lake, making it suitable for business stays and providing adequate support for professional requirements.
Heated Pool
The pool area is noted for its cleanliness and well-maintained facilities, ensuring a pest-free and enjoyable experience. Families particularly appreciate the heated pool with children loving the warm water, making it an excellent spot for family fun. The temperature of the pool often receives praise, described as very pleasant and inviting.
The presence of spa amenities and a wellness area further enhances the relaxation experience, offering a comprehensive range of services to unwind and rejuvenate. Overall, Seehotel Pilatus's heated pool is a beloved feature, frequently highlighted by guests for its comfort, cleanliness and the added luxury it brings to their stay.
Indoor Pool
Families have noted that the children particularly loved the indoor pool and many reviewers mentioned the stunning and amazing views visible from the pool area, adding to the serene experience. The pool’s location by the lake enhances the visual appeal and relaxing atmosphere.
The wellness area, which includes the pool, is commended for being really nice, contributing to a pleasant and comprehensive wellness experience. The pool area itself is described as great with sufficient space and facilities for all guests.
Overall, the large, beautiful indoor pool at Seehotel Pilatus with its picturesque views and perfect temperature, is a standout feature of the hotel, offering a luxurious and relaxing experience for both families and solo travelers alike.
Honeymoon
Luxury
Romantic
The hotel is renowned for its romantic arrangements and decorations, making it an ideal spot for special occasions like honeymoons or anniversaries. Many couples recommend booking a room with a lake view to fully immerse in the romantic atmosphere. The luxury of the rooms, combined with the picturesque landscapes, offers a perfect retreat to relax and recharge.
Dining options by the lake enhance the romantic feel, allowing couples to enjoy meals with beautiful views. The overall setting, described as both romantic and magical, ensures a memorable stay, filled with love and tranquility. Seehotel Pilatus is undoubtedly a top choice for those seeking a romantic and peaceful getaway.
Dog Friendly
Yes, Seehotel Pilatus has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes, Panoramic View Pool.
Yes, a spa is available at Seehotel Pilatus.
Yes, Seehotel Pilatus welcomes dogs.
Yes, parking facilities are available at Seehotel Pilatus.
Yes, Seehotel Pilatus has a gym.
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