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Summary of reviewsWapen van Hengelo Residence Suites has garnered positive reviews for its superb location in the heart of Hengelo, offering easy access to the city center and train station. Guests praise the seamless check-in experience made possible by the innovative digital key system sent via SMS and email, providing convenience especially for late arrivals. Despite its central position, the hotel offers a tranquil retreat in a quiet neighborhood, with beautifully appointed, modern rooms that are spacious, clean, and well-equipped, often featuring balconies for added privacy.
The cleanliness of the hotel is consistently appreciated, with guests frequently describing the accommodations as immaculate and tidy, despite isolated remarks pointing out manageable issues. The overall design and atmosphere enhance the comfort and relaxation offered at the hotel.
The staff receives high marks for their friendliness and responsiveness, contributing positively to guest experiences despite some noting the lack of physical interaction due to the digital check-in process. Guests particularly appreciate the efforts of the restaurant staff in accommodating needs such as luggage storage before check-in.
The parking facilities are another highlight, with ample free parking, spacious spots, and an EV charger, all adding to guest convenience. The beds are also frequently mentioned for their exceptional comfort, despite occasional feedback regarding the firmness of the pillows.
While breakfast options at the hotel might be limited, its central location ensures easy access to nearby bakeries and shops to find fresh breakfast items. Overall, Wapen van Hengelo Residence Suites impresses with its blend of modern convenience, cleanliness, and comfort, making it a favored choice for travelers seeking accessibility and relaxation in a charming setting. Show more
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Categories
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
Hotel for Adults Only
Small Hotel
4-Star Hotel
Room Types
SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a balcony, this suite also provides a tea and coffee maker, a dining area and a flat-screen TV. The unit offers 1 bed.
Superior SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. This suite has a tea and coffee maker, a wardrobe, a flat-screen TV and a balcony. The unit offers 1 bed.
Guest Reviews
Location
Nestled in the heart of Hengelo, the Wapen van Hengelo Residence Suites is celebrated for its superb location. Guests frequently praise its proximity to the bustling city center and convenient access to the train station, making it an ideal base for both leisure and business travelers. The easy check-in process and digital key system enhance the overall guest experience, ensuring a seamless stay. Despite its centrality, the hotel remains a haven of calm, offering beautifully appointed rooms in a quiet neighborhood. Visitors appreciate the hotel's excellent parking facilities and hygienic standards. With convenient access to transport links and local amenities, the Wapen van Hengelo Residence Suites offers a perfect blend of tranquility and accessibility in a charming setting.
Breakfast
Wapen van Hengelo Residence Suites presents a unique stay experience with its digital key system provided via SMS and email. However, an aspect guests frequently mention is the absence of breakfast options directly provided by the hotel. While some guests find the lack of breakfast on-site disappointing, many note the convenience of the hotel's location, which provides easy access to nearby shops and bakeries where fresh breakfast options can be found. There is an alternative option to have a breakfast package delivered to the room, albeit at a relatively high cost. Nevertheless, the availability of local dining options nearby somewhat makes up for this, although a more transparent communication regarding breakfast services could enhance the experience. Guests often suggest that an optional breakfast service would add significant value to the accommodation offering.
Rooms
Wapen van Hengelo Residence Suites is a haven of modern, spacious comfort, offering guests a memorable stay in its beautifully designed rooms. Each suite is incredibly large and well-kept, featuring modern, chic decor with an emphasis on luxury. The rooms provide plenty of space, equipped with comfortable beds that guests rave about for their comfort, and thoughtful amenities like a kitchenette and seating area.
Guests consistently highlight the cleanliness of the accommodations, noting that everything is perfectly maintained. Many rooms also come with the added convenience of a balcony or separate toilet, enhancing the sense of space and privacy. Additionally, there is the perk of digital keys via SMS and email, making access seamless and straightforward. Despite its close proximity to the train station and central amenities, the property maintains a peaceful atmosphere tucked away from any hustle and bustle.
Overall, this residence impresses with its combination of comfort, cleanliness, and modern convenience at a commendable value, making it a favored choice for travelers seeking both relaxation and accessibility.
Beds
Nestled in Hengelo, Wapen van Hengelo Residence Suites impresses guests with its comfort-focused accommodations. The beds at this property consistently receive high praise for their comfort and spaciousness. Many visitors describe the beds as good, very comfortable, and even excellent, highlighting the mattresses as a standout feature. Some guests go as far as to claim that the suites offer the most comfortable bed they have ever slept in. Travelers also appreciate the super large beds, which enhance the overall sleep experience.
However, while the beds attract much positive feedback, the pillows are noted as an area that could use improvement, with some guests mentioning that they are too hard and uncomfortable. Despite these occasional critiques, the consensus remains highly favorable for the sleep quality provided by the beds. The rooms are described as nice and accommodating, complemented by spacious areas and good facilities, contributing to an overall enjoyable stay. The presence of additional amenities such as parking with electric car charging points and balconies further enhance the experience, making Wapen van Hengelo Residence Suites a comfortable choice for accommodation.
Cleanliness
The Wapen van Hengelo Residence Suites generally impresses guests with its high standards of cleanliness and modern amenities. Many reviewers have praised the rooms for being tidy, spacious, and equipped with contemporary facilities, which enhance the overall comfort and ease of access. Cleanliness seems to be a top priority, with terms like "super clean," "absolutely clean," and "perfect cleanliness" frequently mentioned, reflecting the immaculate condition maintained throughout the hotel. Guests appreciate the beautiful design and cozy atmosphere of the entire facility, from the rooms to the hotel itself.
However, there were a few remarks on specific cleanliness issues, such as a sewage smell in the bathroom and spots on the floor, signaling room for improvement in isolated cases. Overall, the staff's friendly demeanor, coupled with well-kept accommodations, makes the Wapen van Hengelo Residence Suites a welcoming option for travelers seeking comfort and cleanliness in a serene setting.
Staff
The staff at Wapen van Hengelo Residence Suites leave a positive impression, frequently being described as friendly and responsive. Although guests noted the absence of staff upon entry due to the digital key system, the restaurant staff earns high praise for their friendliness and helpfulness, including accommodating luggage before check-in time. Communication with staff, whether in person or online, appears to be efficient and cordial, with personnel being polite and attentive to guests' needs, including responding to issues like air conditioning discomfort. While some guests felt the lack of physical interaction led to an impersonal experience, the overall feedback suggests that the staff's competency and friendliness contribute significantly to a pleasant stay.
Wi-Fi
The innovative digital key system at Wapen van Hengelo Residence Suites has been largely praised for its convenience and functionality. Guests appreciate the seamless check-in process, which is entirely digital and allows access to rooms through a text message link. This system is especially beneficial for those arriving late, as it eliminates the need for traditional front desk interactions. However, there are minor concerns about the reliability of the digital key, such as issues arising from incorrect phone numbers, site downtime, or devices running out of battery. Another area that could use improvement is the Wi-Fi, with some guests experiencing difficulties in accessing information or finding the connection unsatisfactory. Despite these occasional setbacks, the hotel's modern approach to guest access is still appreciated by many for its ease of use and efficiency.
Parking
Wapen van Hengelo Residence Suites offers an impressive parking experience that guests repeatedly highlight in their reviews. The hotel ensures ample parking space, making it convenient for visitors to find a spot without hassle. Free parking is a notable advantage, underscoring the hotel's commitment to guest convenience. Accommodating spacious parking spots and private parking options further enhance the overall satisfaction. Among the facilities, guests appreciate the availability of an EV charger, enabling convenient charging of electric vehicles. Overall, the parking facilities provide comfort and ease for travelers staying at the hotel.
No, Wapen van Hengelo Residence Suites - digital key by SMS and email doesn't have any pool.
No, a spa isn't available at Wapen van Hengelo Residence Suites - digital key by SMS and email.
No, Wapen van Hengelo Residence Suites - digital key by SMS and email doesn't allow dogs.
Yes, parking facilities are available at Wapen van Hengelo Residence Suites - digital key by SMS and email.
No, Wapen van Hengelo Residence Suites - digital key by SMS and email doesn't have a gym.