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Summary of reviewsHotel Arthur in Helsinki receives praise for its exceptional and strategic location, close to major transportation hubs such as the central train station, metro and tram stops. Its proximity to the city center and key tourist attractions makes it ideal for both leisure and business travelers. The central yet peaceful environment allows guests to explore the city on foot without the noise of busy areas, making it a practical and highly recommended option for a stay in Helsinki.
Guests frequently commend the breakfast experience, highlighting the extensive and varied selection of hot and cold dishes, including traditional Finnish options. The breakfast buffet is described as ample, fresh and delicious, contributing to a satisfying and enjoyable stay.
The rooms, while noted as clean and functional, do show signs of wear and could benefit from updates and renovations. They are generally described as comfortable and spacious enough for short stays, though ventilation and temperature control issues are occasionally mentioned.
Cleanliness is a strong point with many guests praising the well-maintained and spotless rooms. Some areas, like hallways and certain rooms, could use better upkeep and housekeeping services are only provided every few days unless requested.
The hotel staff are consistently described as friendly, helpful and professional, enhancing the guest experience with their courteous and accommodating nature. Reception staff and those working during breakfast hours, in particular, receive high marks for their welcoming demeanor and efficiency.
WiFi service at the hotel is largely positive with strong and reliable connections reported by many guests. Some issues such as forced log-ins and occasional instability were noted, but overall, the internet service met the needs of most visitors.
Parking presents some challenges due to limited availability and additional costs, typical of a central location in Helsinki. Despite this, there are affordable parking options and services like luggage storage to assist with logistics.
Hotel Arthur is a commendable option for families, offering spacious and clean family rooms and a welcoming atmosphere. The hotel's central location and good breakfast options add value for families traveling with children.
For nightlife enthusiasts, the hotel's prime location in the center provides easy access to numerous bars and nightlife areas, though noise disturbances at night can be an issue.
The beds at Hotel Arthur generally receive high marks for comfort with many guests praising the quality of the mattresses and pillows. Variability in bed sizes and firmness is noted, but overall, guests have a positive bedding experience.
As a three-star hotel, Hotel Arthur meets expectations with its basic amenities and services. Despite outdated decor and occasional maintenance issues, it offers good value for money, especially for short-term stays.
In summary, Hotel Arthur stands out for its prime location, excellent breakfast and friendly staff, making it a solid choice for travelers looking for a practical and budget-friendly stay in Helsinki. Minor improvements in room modernization and maintenance could further enhance the guest experience. Show more
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Categories
Family Friendly Hotel
This hotel is listed as a family hotel in Helsinki. It provides a comfortable and convenient stay for families.
Hotel near Nightlife Spots
Situated on Vuorikatu, Hotel Arthur is centrally located with easy access to the city's attractions and nightlife. Its location offers a balance of convenience and accessibility.
Business Hotel
Hotel Arthur is a well-reviewed option near Kluuvi. The hotel is known for providing a welcoming atmosphere and essential amenities for business travelers.
Hotel with Parking
This hotel is noted for having parking facilities and is included in multiple selections of hotels with parking in Helsinki.
Accessible Hotel
The hotel has two disabled-access rooms with door openings of 80cm and 90cm. Disabled-access toilets are available on the restaurant and 4th floor. A stair climber is available for conference facilities (not suitable for electric wheelchairs).
3-Star Hotel
Hotel Arthur is centrally located in Helsinki and offers essential three-star services. Guests find the hotel a good value, especially for families and short stays. It provides necessary facilities and maintains a level of service that matches its three-star status.
Historic Hotel
Room Types
Standard Twin RoomIncludes a TV, work desk and bathroom with a shower.
Business Twin RoomThis room features modern furnishings, as well as a flat-screen TV, hair dryer, fan and work desk.
Please note that there is a sports facility on the floor above the room. Guests may experience occasional noises between 08:00-21:00 when the facility is in use.
Superior Twin RoomSpacious room with a TV, sofa, tea/coffee maker, along with a bathroom with shower.
Triple RoomIncludes a TV, work desk and tea/coffee maker, as well as a bathroom with shower.
Quadruple RoomIncludes a TV, work desk and tea/coffee maker, as well as a bathroom with shower.
Classic Double RoomFeatures Art Nouveau décor, along with a TV, tea/coffee facilities and seating area.
Please note that some of these rooms are on the 9th floor. You have to use the stairs from the 8th floor where the elevator stops.
Classic Single RoomThe single room features a wardrobe, an electric kettle, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Standard Double RoomThe double room provides a wardrobe, an electric kettle, as well as a private bathroom featuring a shower and a hairdryer. This double room features parquet floors, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.
Family RoomA seating area with a flat-screen TV, a desk and a private bathroom are featured in this spacious family room. The unit offers 4 beds.
Deluxe Double Room with SaunaThis double room offers a sauna. The double room provides an electric kettle, heating, as well as a private bathroom featuring a shower and a hairdryer. The double room features parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a minibar, as well as a wardrobe. The unit offers 1 bed.
Guest Reviews
7.7
Good
Location
Hotel Arthur in Helsinki consistently receives high praise for its exceptional and strategic location. The hotel is situated very close to the central train station and is within walking distance of the city center, making it an ideal choice for both leisure and business travelers. Guests repeatedly note the convenience of being near major transportation hubs, including metro and tram stops, which provides easy access to many of Helsinki's main tourist attractions, shops, restaurants and historical sites.
Many reviewers highlighted the hotel's central yet peaceful environment, noting the quiet despite its proximity to busy areas. The location is described as perfect for exploring Helsinki on foot with several key sights such as the Senate Square, the Market Square and the Uspenski Cathedral easily reachable. Additionally, the excellent connectivity to public transportation facilitates seamless travel to and from the airport and other parts of the city.
For visitors looking to experience the heart of Helsinki, Hotel Arthur's prime location offers an excellent base. The close proximity to the main railway station and the city center ensures that guests have everything they need within walking distance, making it both a practical and highly recommended option for a stay in Helsinki.
Breakfast
The breakfast experience at Hotel Arthur in Helsinki consistently receives high praise from guests. Known for its extensive and varied selection, the buffet offers a wide array of options to cater to different tastes, including both hot and cold dishes. Many guests describe the breakfast as ample, abundant and rich with plenty of savory foods, fresh fruits, vegetables, pastries and traditional Finnish options such as Karelian pasty and egg butter.
Guests appreciate the quality and taste of the offerings, noting that everything is fresh and delicious. The buffet is described as comprehensive, filling and even luxurious by some. The staff also receive commendation for their friendliness and efficiency in maintaining the breakfast area.
Despite the overwhelmingly positive feedback, a few guests mention that the breakfast could benefit from more variety, especially for vegan and vegetarian options. There are occasional remarks about the breakfast being basic or repetitive, but these are outnumbered by the positive comments.
Overall, the breakfast at Hotel Arthur is seen as one of its standout features, contributing to a satisfying and enjoyable stay.
Rooms
The guest reviews for Hotel Arthur highlight the functional and clean nature of the rooms, which many found adequately spacious and well-maintained. Cleanliness stands out as a recurring positive comment with remarks of "clean rooms," "very clean rooms," and "clean and spacious." Several guests also appreciated the comfortable and cozy atmosphere of their accommodations, noting the rooms were sufficient for short stays despite their basic or minimalist setups.
However, there are consistent mentions of the rooms appearing dated and in need of renovation. Guests frequently noted signs of wear and tear, worn-out furniture and outdated décor, particularly in the bathrooms. Ventilation and temperature control also seemed to be areas of concern with some rooms described as too hot or too cold.
Noise levels varied with some guests finding their rooms quiet and cozy, while others experienced disturbances from adjacent rooms or nearby streets. Room size was another common theme with several guests noting the rooms were smaller than expected, though a few found them to be spacious, particularly those accommodating larger groups.
In summary, while Hotel Arthur's rooms are clean and functional, they generally appear somewhat dated and basic with potential room for improvements in maintenance and modernization. The hotel seems suitable for short stays, offering necessary amenities and comfort, especially noted by guests who appreciated the cleanliness and adequate space for their needs.
Beds
Hotel Arthur's beds generally receive high marks for comfort and quality. Many guests have praised the beds for being comfortable and conducive to a peaceful night's sleep, often describing the mattresses as excellent and soft. The beds are frequently noted as new, clean and in good condition with ample pillows contributing to the overall comfort. Some beds are particularly highlighted as being perfect for various guests, accommodating tall individuals well.
However, a few reviews mention variability in bed sizes and firmness. Some guests found the beds a bit short, small or too firm, while others noted beds were on the softer side. There are occasional remarks about hard mattresses and less comfortable pillows. A few beds were also described as narrow, noisy or needing an upgrade.
Despite these minor inconsistencies, the majority of feedback points to a comfortable bedding experience at Hotel Arthur, making it a good choice for travelers prioritizing a good night's sleep.
Cleanliness
Hotel Arthur has garnered a variety of feedback regarding its cleanliness. The majority of guests consistently praised the hotel for its clean and functional rooms. Many described the rooms as spotless, well-maintained and comfortable. Positive mentions include well-cleaned rooms, tidy bedding and a generally clean environment. The bathrooms, for the most part, were also noted to be clean and functional, though some had minor maintenance issues.
However, the reviews also revealed areas needing improvement. Housekeeping services were often criticized for being irregular with cleaning conducted only every three days unless otherwise requested. Several guests pointed out that certain areas, such as hallways and some rooms, appeared worn out or dirty, detracting from the overall cleanliness. Carpets and floors in common areas, along with some bathroom facilities, were specifically mentioned as requiring better maintenance.
The hotel itself is described as a bit outdated with old-fashioned interiors and basic decor that could benefit from renovation. Despite these drawbacks, the hotel's central location and generally clean, quiet rooms were appreciated by many guests. Overall, Hotel Arthur offers a functional and clean stay, but attention to frequent housekeeping and updates in decor could enhance the guest experience.
Staff
Hotel Arthur's staff receive glowing feedback from guests, consistently described as friendly, helpful and professional. Guests appreciate the courteous and accommodating nature of the team, highlighting their attentiveness and efficiency. The reception staff frequently receive praise for their welcoming demeanor and their ability to provide excellent service round the clock. Special mentions are given to specific staff members for their exceptional service, especially during breakfast hours.
Guests commend the staff's willingness to go the extra mile, providing helpful information and support throughout their stay. The multilingual abilities of the personnel are noted as a significant advantage, aiding in smoother communication. Despite a few isolated comments about less helpful interactions, the overall sentiment defers positively towards a team that is consistently cheerful and responsive.
Whether handling check-ins, assisting with activities or providing efficient room service, the staff at Hotel Arthur are recognized for creating a pleasant and inviting atmosphere. Their professionalism and kindness leave a lasting impression, making guests feel welcomed and well-cared-for during their stay.
Wi-Fi
When it comes to staying connected at Hotel Arthur, guests have largely positive experiences with the WiFi. Many reviews highlight good to excellent connection quality with phrases such as "very fast and reliable WiFi" and "strong wifi." The WiFi is often described as functioning well with good service and no extra charges since it's included in the stay.
Guests are generally pleased with the internet service available in their rooms, frequently mentioning "good connection" and the "WiFi was good in the room." Some even remarked that the WiFi worked flawlessly, bolstering the hotel's reputation for reliable internet access.
However, a few guests did report challenges, such as having to sign in to the network every time they entered their room or experiencing issues with WiFi stability, particularly on higher floors like the ninth. There were also occasional reports of WiFi outages and instances of slow internet speeds, but these seem to be exceptions rather than the rule.
Overall, while there is room for improvement, particularly regarding the stability and login process, most guests find the WiFi at Hotel Arthur to be fast, strong and satisfactory for their needs.
Parking
Hotel Arthur in Helsinki presents a mixed experience regarding parking. Centrally located, it provides some convenience but not without challenges. While there is an underground garage, parking availability is limited and can be difficult to obtain. The central location exacerbates the difficulty, as the center of Helsinki is notorious for its challenging parking situation. Moreover, no free parking is available and most parking options are not included in the hotel stay, occasionally leading to additional costs. However, affordable parking options do exist and there are mentions of some reduced parking fees through the hotel. Street parking is another alternative, though getting a spot near the hotel door can be challenging. Luggage storage services are available for a few hours, which can aid guests when dealing with parking logistics.
Family
Hotel Arthur emerges as a commendable choice for families, especially those traveling with children. The hotel offers spacious family rooms that accommodate varying family sizes, from those needing four single beds to those with three separate beds. The rooms are described as clean, comfortable and ideal for short family stays. The bathrooms are also spacious, although some guests noted that the rainwater shower might require some adjustment, particularly for younger children.
Families praised the hotel's accommodation for being secure and peaceful, despite some noise issues attributed to conversations carrying through walls or ducts. However, this minor inconvenience did not overshadow the overall positive experience.
Guests appreciated the welcoming atmosphere, deeming Hotel Arthur family-friendly and suitable for those traveling with babies, as evidenced by positive remarks about traveling with a baby and a buggy. Children and adults alike enjoyed the variety offered in the breakfast options, which were deemed very good.
The hotel is also noted for its strategic location near numerous tourist attractions, adding value to the stay. Although there were no guided activity options directly via the hotel, the availability of luggage storage adds to the convenience and comfort of staying at Hotel Arthur.
Overall, the combination of spacious rooms, suitable facilities and a pleasant environment makes Hotel Arthur a reasonable and attractive choice for families, blending comfort with good value for money.
Nightlife
Hotel Arthur boasts a prime location right in the center, making it an ideal spot for those looking to enjoy the vibrant nightlife. Guests can easily access numerous bars and nightlife areas, all within walking distance. The hotel is also conveniently close to food places, shops and tram stops, adding to the overall appeal for night owls. However, the lively surroundings do come with some drawbacks. Noise, particularly from traffic, trams and nearby pubs, can be bothersome at night, potentially disturbing sleep. While the location is perfect for nightlife enthusiasts, prospective visitors should be aware of the potential for nighttime disturbances.
3 Star
Hotel Arthur has received a variety of reviews regarding its three-star rating, facilities and services, presenting a mix of positive endorsements and areas for improvement. Generally regarded as fitting the standard of a three-star hotel, it offers amenities and services reflective of this rating. Cleanliness and facilities are in line with what one might expect from a budget-friendly, three-star establishment.
The hotel is frequently praised for providing good value, especially for families and short-term stays. It is noted as a good basic option, providing all necessary facilities and maintaining a level of service that matches its three-star status. Despite critiques about outdated decor, occasional maintenance issues and infrequent room cleaning, many guests felt that these shortcomings were balanced by the hotel’s affordability.
In summary, Hotel Arthur stands out as a solid choice for travelers seeking a straightforward, budget-friendly experience with all essential three-star services. While there is room for improvement in modernization and upkeep, the overall experience is in line with its rating and offers decent value for those looking to stay within a reasonable budget.
Business
Hotel Arthur offers an ideal location for business travelers visiting Helsinki, providing easy access to the train station and key parts of the city. The hotel features a range of business-friendly amenities, including a business center, meeting lounges and a conference center, which make it suitable for meetings and professional gatherings.
Guests have noted that the service is commendable and the accommodations cater well to business standards. The business rooms, including double beds, are deemed good and adequate for short business stays. Additionally, the hotel offers practical conveniences like suitcase storage and laundry facilities.
While the rooms are generally fine for business trips, some guests did mention the lack of a mini fridge for beverages and snacks and limited space to work within the rooms. However, for those seeking an affordable and convenient base for their professional needs, Hotel Arthur proves to be a reliable choice with its business-friendly facilities and services.
Accessible
Hotel Arthur is highly regarded for its accessibility, making it a suitable choice for guests with disabilities. The hotel's central location offers easy access to public transport, including trains, trams and the metro, thus ensuring that both the hotel itself and nearby tourist attractions are reachable without difficulty. Guests appreciated that it was a short walk from the central railway station and found the 24-hour reception highly convenient for late arrivals or early departures.
The hotel is designed to cater to people with mobility issues, featuring modernized elevators and generally good accessibility throughout. Although there are steps at the entrance without a ramp, the hotel's accessible location within the city and nearby public transportation received numerous positive comments. The presence of storage for luggage further added to its convenience.
However, it's worth noting some areas for improvement. Single rooms are fully accessible, but other room types may pose challenges due to stairs and layout issues. Additionally, some guests mentioned that the room size and layout were not optimal for those with disabilities and there were concerns about the accessibility of showers and the kettle setup in the rooms.
In summary, while Hotel Arthur excels in its location and transportation access and has been designed with several accessibility features, it would benefit from addressing some internal layout and entrance issues to ensure a more comprehensive accessible experience for all guests.
Historic
Hotel Arthur exudes a charming historic ambiance, making it an appealing choice for those intrigued by its storied past. The building itself is over a hundred years old, embodying an old-fashioned character that some might find endearing. Despite its age, other aspects such as the antique single-person lifts and original features contribute to its nostalgic appeal. The hotel enjoys a prime location close to many historic sites and central attractions with convenient tram access enhancing its connectivity.
While the structure is admittedly dated and parts of it show signs of aging, including older rooms and a noticeable need for renovation, guests appreciate the cost-benefit ratio. The hotel maintains traditional elements, like serving Finnish cuisine for breakfast, which adds to its overall allure. Its historical significance is subtly underscored by anecdotes, like the fact that rock legend Ronnie James Dio once stayed there during a tour in the 1990s.
In essence, Hotel Arthur provides an authentic, albeit somewhat vintage, experience that's strengthened by its heritage and central positioning, making it a charming choice for those willing to embrace its historical quirks.
No, Hotel Arthur doesn't have any pool.
No, a spa isn't available at Hotel Arthur.
No, Hotel Arthur doesn't allow dogs.
Yes, parking facilities are available at Hotel Arthur.