Finlandia Park Hotel Helsinki
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Summary of reviewsFinlandia Park Hotel Helsinki enjoys a picturesque and tranquil neighborhood setting at the edge of the historic Käpylä area, celebrated for its charming wooden houses and lush gardens. Despite its slight distance from Helsinki’s bustling city center, the hotel boasts excellent public transportation links, including a tram stop right in front of the hotel, nearby bus stops and a short walk to the Käpylä train station. This convenient access ensures easy travel to the city center and airport, appealing to both business and leisure travelers. The serene surroundings offer a peaceful atmosphere ideal for rest with essential amenities like supermarkets, cafes and parks close by.
The breakfast at the hotel, while sufficient and satisfactory for many guests with its varied selection, has room for improvement. Although the buffet is described positively as delicious and nutritious, some guests expressed a need for increased variety and better consistency in the availability and presentation of items. Occasional issues with the temperature and freshness of certain foods, as well as underwhelming hot beverage options, were noted.
Dinner at the hotel’s restaurant receives favorable reviews, particularly for its tasty Indian dishes and cozy atmosphere, which includes a charming bar and terrace. However, guests pointed out the restaurant’s limited operating hours and occasional closures. Increased variety in the dinner menu could enhance the overall dining experience.
Guest rooms receive mixed feedback. Positively, many find the rooms spacious, very clean and equipped with comfortable beds and functional amenities like refrigerators. Yet, a common complaint is the outdated decor and furnishings, along with occasional issues with cleanliness. The lack of air conditioning results in uncomfortable room temperatures during warmer periods, detracting from the overall comfort.
General cleanliness at the hotel is seen as adequate by many guests, though inconsistencies in cleaning standards and some neglected areas, particularly in bathrooms and public spaces, mean there is room for improvement. An update to the worn appearance of some hotel areas is frequently suggested.
What significantly contributes to the positive impressions of Finlandia Park Hotel Helsinki is the friendly and attentive staff. Guests often highlight the helpfulness and professionalism of the reception team. Despite minor language barriers and occasional less enthusiastic service, the overall consensus is that the staff enhances the guest experience.
The WiFi at the hotel is generally well-regarded for being functional and free, though some guests report issues with connectivity and limited reception in certain areas.
The gym facilities are viewed as basic but functional, complemented by appreciated amenities like a sauna and pool. The pool receives mixed reviews, appreciated for its morning accessibility and upkeep, yet criticized for often cold temperatures and occasional needs for renovation.
Families find the hotel to be accommodating with suitable family rooms, enjoyable amenities like the swimming pool and sauna and good transportation access. However, there could be more variety in food options for children and better soundproofing to handle disturbances from other guests.
In summary, Finlandia Park Hotel Helsinki offers a peaceful and conveniently connected location with generally positive dining and staff experiences. Some updates to decor, room comfort and cleaning consistency could enhance the overall guest experience.
Categories
The breakfast at the hotel, while sufficient and satisfactory for many guests with its varied selection, has room for improvement. Although the buffet is described positively as delicious and nutritious, some guests expressed a need for increased variety and better consistency in the availability and presentation of items. Occasional issues with the temperature and freshness of certain foods, as well as underwhelming hot beverage options, were noted.
Dinner at the hotel’s restaurant receives favorable reviews, particularly for its tasty Indian dishes and cozy atmosphere, which includes a charming bar and terrace. However, guests pointed out the restaurant’s limited operating hours and occasional closures. Increased variety in the dinner menu could enhance the overall dining experience.
Guest rooms receive mixed feedback. Positively, many find the rooms spacious, very clean and equipped with comfortable beds and functional amenities like refrigerators. Yet, a common complaint is the outdated decor and furnishings, along with occasional issues with cleanliness. The lack of air conditioning results in uncomfortable room temperatures during warmer periods, detracting from the overall comfort.
General cleanliness at the hotel is seen as adequate by many guests, though inconsistencies in cleaning standards and some neglected areas, particularly in bathrooms and public spaces, mean there is room for improvement. An update to the worn appearance of some hotel areas is frequently suggested.
What significantly contributes to the positive impressions of Finlandia Park Hotel Helsinki is the friendly and attentive staff. Guests often highlight the helpfulness and professionalism of the reception team. Despite minor language barriers and occasional less enthusiastic service, the overall consensus is that the staff enhances the guest experience.
The WiFi at the hotel is generally well-regarded for being functional and free, though some guests report issues with connectivity and limited reception in certain areas.
The gym facilities are viewed as basic but functional, complemented by appreciated amenities like a sauna and pool. The pool receives mixed reviews, appreciated for its morning accessibility and upkeep, yet criticized for often cold temperatures and occasional needs for renovation.
Families find the hotel to be accommodating with suitable family rooms, enjoyable amenities like the swimming pool and sauna and good transportation access. However, there could be more variety in food options for children and better soundproofing to handle disturbances from other guests.
In summary, Finlandia Park Hotel Helsinki offers a peaceful and conveniently connected location with generally positive dining and staff experiences. Some updates to decor, room comfort and cleaning consistency could enhance the overall guest experience.
Family Friendly Hotel
This hotel offers family rooms and 4-person rooms. It is conveniently located near a tram stop, providing good connectivity to the city center.
Dog Friendly Hotel
This hotel allows pets of any size for an additional fee. While details are limited, it's a straightforward option for pet owners.
Hotel with Swimming Pool
This eco-certified hotel offers an indoor pool, sauna, and fitness center. It's located within a reasonable driving distance from major attractions.
Heated Pool Indoor Pool Private Pool
Location of the pool: Indoor pool
Is it a pool of special type?
Heated pool
In the pool there is also:
Show more... an area designated for children
Hotel with Free Wi-Fi
Finlandia Park Hotel Helsinki offers free Wi-Fi. Situated in Helsinki, it provides internet access for guests.
3-Star Hotel
Finlandia Park Hotel Helsinki is surrounded by gardens and offers amenities such as an indoor pool, sauna, and fitness center. The hotel provides recreational facilities and a restaurant, suitable for a relaxing stay.
Hotel with Indoor Pool
Finlandia Park Hotel Helsinki features an indoor swimming pool, where guests can enjoy a free morning swim. The pool is heated, measures 20 m2, is 8m long, and has a depth of 1m to 1.7m. The hotel also offers three bookable saunas.
Hotel with Heated Pool
This hotel offers a heated indoor pool and sauna facilities. The heated pool is highlighted as a notable amenity for guests.
Hotel Taking Steps Towards Sustainability
Business Hotel
Hotel with Gym
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
No
Show more...No
Hotel with Private Pool Rooms
Guest Reviews
Finlandia Park Hotel Helsinki is situated in a tranquil and picturesque neighborhood, at the edge of the historic Käpylä area known for its charming wooden houses and lush gardens. Despite being slightly outside Helsinki's bustling city center, the hotel offers excellent public transportation links. Guests appreciate the convenience of having a tram stop right in front of the hotel, alongside nearby bus stops and a short walk to the Käpylä train station. This convenient access ensures that the city center and airport are reachable within a relatively short time, making it perfect for both business and leisure travelers.
The peaceful surroundings provide a serene atmosphere that guests find ideal for rest, while still being close to essential amenities such as supermarkets, cafes and a kiosk. Visitors also enjoy the proximity to beautiful parks and residential streets, which enhance the tranquil setting. Despite the quiet location, the hotel's transport options make it easy to explore Helsinki's attractions, including Linnanmäki and Korkeasaari.
For those attending events or business at the nearby convention and exhibition centers, the location proves to be highly convenient. Free street parking is another advantage for guests traveling by car. Overall, the hotel's location strikes a good balance between peaceful suburban charm and easy access to Helsinki’s vibrant city life.
Finlandia Park Hotel Helsinki offers a breakfast that has garnered a variety of opinions from guests. Predominantly, the feedback highlights the positive aspects with many guests appreciating the good, delicious and nutritious breakfast provided. The breakfast buffet is described as varied and abundant, featuring a reasonable selection of items that cater to a range of preferences.
Several guests mentioned the sufficiency of the breakfast offerings, noting that it was more than adequate to start the day. Phrases like "great breakfast," "excellent breakfast," and "good and sufficient breakfast" were common, indicating general satisfaction with the quality and variety available.
However, there were also consistent notes pointing to areas of improvement. Some guests felt that the breakfast could benefit from increased variety, as the options became monotonous over multiple days. There were mentions of specific items, like bacon and omelette, making sporadic appearances and sometimes running out. Issues with the temperature and freshness of some items, such as cold or overcooked meats, were also cited.
Furthermore, there were occasional negative remarks regarding the presentation and restocking of the breakfast items. Some guests arrived to find that certain staples had run out well before the end of the breakfast hours. Criticisms also included the quality of beverages and some food items.
Overall, while Finlandia Park Hotel's breakfast generally meets the expectations of many guests, offering a decent and hearty start to the day, there is room for improvement in variety, consistency and presentation.
The dining experience at Finlandia Park Hotel Helsinki features a mix of positive and negative aspects, though it leans towards a generally favorable impression when it comes to dinner. Guests frequently commend the restaurant for its delicious food, good service and the variety of choices available on the menu. Specific highlights include highly recommended Indian dishes and a memorable Punjab curry. The steak and chips were also received well, contributing to pleasant dining experiences. The hotel restaurant exudes charm with a cozy bar and a lovely terrace in the courtyard, making it an ideal spot for a relaxed meal and drinks.
On the downside, the restaurant's operating hours limit dinner services to before 9 pm, which may not suit everyone’s schedule. Some reviews point out that the food selection in the evening can be limited and on occasion, the restaurant was closed for dinner entirely. Additionally, guests noted that the dinner, although generally good, could benefit from more variety.
Breakfast, however, received more critical feedback. Many guests found the breakfast options limited with some products running out and repetitive choices each morning. Issues such as a seemingly dirty dining room, dark carpet stains and the presence of large birds were mentioned, detracting from the overall breakfast experience. Despite these shortcomings, a simple but decent breakfast was available and a packed lunch option was provided for early departures.
Overall, while the dinner experience at the restaurant tends to be positively regarded, improvements could enhance the breakfast service and evening meal variety.
The rooms at Finlandia Park Hotel Helsinki present a mixed bag of experiences. On the positive side, many guests appreciated the spaciousness of some rooms, especially those suitable for families of four. Cleanliness surfaced frequently with numerous mentions of rooms being very clean and tidy. Comfortable beds and a generally quiet atmosphere were also noted, along with functional amenities like a refrigerator.
However, the decorative state of the rooms leaves much to be desired. Many guests highlighted that the rooms appear old-fashioned, worn out and in dire need of renovation. Issues with cleanliness were also prevalent with some rooms described as dusty, messy or not thoroughly cleaned. The lack of air conditioning and poor air circulation contribute to rooms being uncomfortably hot with some guests finding it almost impossible to sleep.
The furnishings are often basic and minimal with a noticeable difference from the photos on the hotel’s website, leading to some disappointment. Additional complaints include small room sizes, poor room cleaning services, sewer and musty smells and outdated electrical devices.
All in all, while the rooms cover the basic necessities and offer a quiet and comfortable stay for some, significant improvements in decor, air conditioning and overall maintenance are necessary to meet the expectations set by the hotel's promotional images.
The beds at Finlandia Park Hotel Helsinki received mixed reviews from guests with a predominant mention of comfort despite some noted issues. Guests frequently described the beds as comfortable, very comfortable, soft and good, allowing for a restful night's sleep. Particularly positive mentions included the large double beds that fulfilled guests’ requests and were easy to sleep in. However, several reviews pointed out inconsistencies such as some beds being worn out, saggy or in need of replacement, which suggests variation in the quality of the bedding across different rooms.
Pillows, on the other hand, were a common point of contention. Multiple guests found them to be thin, lumpy and of poor quality. Issues such as pillows being too flat or too thick, worn pillowcases and a lack of additional pillows were noted, indicating a need for improvement in pillow quality and availability.
While the overall experience with the beds leaned towards comfort, the criticisms about outdated bedding, specific complaints about mattress conditions and the quality of pillows suggest that refurbishments could enhance the overall guest satisfaction.
Finlandia Park Hotel Helsinki presents a mixed picture in terms of cleanliness. On a positive note, many guest reviews highlight that the hotel is generally clean with clean rooms and comfortable beds being frequently mentioned. Common areas such as the sauna and pool also receive praise for their cleanliness. Guests often find clean bedding and sheets and rooms that meet their expectations in terms of tidiness.
However, several reviews point to areas that need improvement. There are multiple reports of inconsistent cleaning standards with some guests encountering dusty surfaces, dirty floors and inadequately cleaned rooms. The bathrooms, in particular, seem to suffer from a lack of thorough cleaning, sometimes showing mold spots and neglected areas. Public spaces and shared utensils also display signs of insufficient cleaning, leading to a less than satisfactory overall impression for some visitors.
Moreover, the hotel seems to suffer from an outdated and worn appearance with mentions of old furniture, scratches on the walls and minimally furnished rooms. While functional, these aspects contribute to a perception that the hotel could benefit from a significant cleaning and refurbishment effort.
In summary, while the Finlandia Park Hotel Helsinki manages to maintain a basic level of cleanliness that satisfies many guests, there are notable lapses in cleaning thoroughness and upkeep that could be addressed to enhance the overall guest experience.
Finlandia Park Hotel Helsinki has garnered a reputation for its remarkably friendly and approachable staff. Guests frequently commend the team for their accommodating and helpful demeanor, highlighting that employees are generally welcoming and cooperative. Many reviews mention the excellent and professional service provided by the reception staff, who are noted for being particularly attentive and responsive to guests' needs.
While the friendliness and helpfulness of the staff are strong points, there are occasional mentions of slow service at the reception and a few instances of less enthusiastic or dismissive behavior. Guests pointed out that, although most of the staff members offer good customer service, interactions with children could be improved, as they were often not acknowledged.
Some reviews bring up language barriers as a minor issue with a few staff members struggling with English and Finnish, although overall, the staff’s professionalism and willingness to assist were well-received. Despite a few mixed experiences, including some incidents of unhelpful or inattentive staff, the general consensus is that the hotel staff makes a significant positive impact on guests' stays.
In summary, Finlandia Park Hotel Helsinki prides itself on its friendly and attentive staff, ensuring that most guests feel welcome and well taken care of during their visit.
While staying at Finlandia Park Hotel Helsinki, guests generally find the WiFi to be good and functional. Positive feedback highlights reliable internet service with some noting that the WiFi connection works well and is free. However, experiences with WiFi are mixed, as there are mentions of the connection being unreliable, having limited reception in rooms and occasionally cutting out. Some guests report that the WiFi doesn't reach all rooms, indicating there's room for improvement. Despite the varied experiences, the free WiFi is considered a beneficial feature for many travelers.
The Finlandia Park Hotel Helsinki offers a functional gym that guests have found to be spartan but useful. Some of the gym equipment may show signs of wear and might benefit from maintenance or replacement. Despite this, the facility is generally seen as well-equipped and suitable for maintaining a fitness routine during a stay. Visitors also appreciated the inclusion of a good sauna and swimming pool, which enhances the overall wellness offerings of the hotel. While some reviews mentioned a drafty gym and limited facilities, the clean and comfortable rooms more than make up for these minor drawbacks. Additionally, the nearby tram line and pedestrian roads offer great options for outdoor walks, further complementing the indoor fitness options available at the hotel.
The pool at Finlandia Park Hotel Helsinki receives mixed reviews, though there are notable positive aspects. Many guests appreciate the availability of morning swims and find the combination of the pool and sauna a delightful, refreshing addition to their stay. Families in particular seem to enjoy the pool area, finding it neat and well-maintained. The pool is accessible free of charge in the mornings, which is a great perk, albeit with limited hours typically from 7-10 AM. The outdoor patio also gets positive mentions, especially in summer.
However, a recurring concern is the temperature of the water, which many guests describe as cold, even ice-cold with pool temperatures around 20-22°C. The cold water might be refreshing for some but is off-putting for others. Additionally, the pool area has received comments about needing renovations and occasional cleanliness issues, including rust and bugs. Some guests also mention that the pool access might be by reservation, leading to limited availability. Despite these drawbacks, the pool and sauna, when accessible, provide a pleasant and practical amenity for visitors.
Finlandia Park Hotel Helsinki offers a range of amenities that cater to families, making it a commendable choice for a family-friendly stay. The hotel is conveniently located directly in front of a tram 7 stop, ensuring good connectivity to the city center while providing peaceful nights for guests. Families can choose from a variety of room options, including family rooms and 4-person rooms. Some reviews mentioned that the quadruple rooms were spacious and nicely furnished, although others found them somewhat small for a family of four.
The hotel's swimming pool, sauna and gym are particularly enjoyable for families with children and add to the overall pleasant experience. The hotel also makes accommodations more accessible with wheelchair-friendly features and discount cards for families. Rooms on the same floor can be arranged upon request, further enhancing the family experience.
However, there are areas that could see improvement. Some guests noted that food options for children were limited with younger children missing familiar items like Nutella and toast. While the environment is generally familial, a few reviews mentioned it may not always be the best fit for families with children due to occasional disturbances from other guests.
Overall, Finlandia Park Hotel Helsinki emerges as a family-friendly option with excellent amenities and a strategic location, despite minor drawbacks that may affect some guests.
Situated in a tranquil location, Finlandia Park Hotel Helsinki offers an affordable and budget-friendly stay. The minimalist hotel, while basic, provides satisfactory value for its price range, making it a reasonable choice for travelers seeking a simple yet comfortable experience.
Guests have praised the hotel's peaceful surroundings and the cleanliness of the rooms. Many find the hotel good value for money, even though its facilities could use some updates. The hotel is noted as decent with some renovation needs but remains passable for a three-star rating.
The amenities and services are basic yet adequate for a three-star hotel with standard offerings that meet most travelers' essential needs. Breakfast is also simple with basic items such as one type of bread, unappetizing eggs and mini croissants. Some rooms have a detectable scent of perfume and lack air conditioning, which might affect some travelers' comfort.
The price-quality ratio is generally considered on point and while the hotel is not luxurious, it delivers good value relative to Helsinki's standard pricing. Overall, Finlandia Park Hotel Helsinki is recognized for its good customer service, neat rooms and beautiful, peaceful location, making it a suitable option for those looking for a moderately priced stay in the Finnish capital.
Finlandia Park Hotel Helsinki caters well to business travelers, offering convenience and practicality. It is considered a good option for business trips and conferences with facilities tailored for those needs. The hotel features meeting spaces and is conducive for business stays. Despite being somewhat worn-out, it remains functional and useful for business purposes. Guests appreciate the free parking, which includes spaces for buses and public transport, making it accessible for larger groups. The location is particularly advantageous for those with business at the nearby exhibition center. Overall, the hotel combines reasonable prices with suitable amenities for business accommodations.
The heated pool at Finlandia Park Hotel Helsinki is frequently highlighted in guest reviews, suggesting that it is a notable amenity for visitors. While some guests have appreciated the availability of the heated pool, there are recurring mentions of the pool being too cold with numerous reviews addressing concerns about the water temperature. It appears that while the pool is a notable feature, it could benefit from improvements in heating to enhance guest comfort.
The Finlandia Park Hotel Helsinki offers an indoor pool that many guests find pleasant and enjoyable. The pool is heated, ensuring comfortable swims, although some have noted it can be cold during morning hours. Access to the pool requires a reservation and it is open during limited hours in the morning.
In addition to the pool, guests can also make use of the indoor sauna. It's conveniently located near a conference center and a nearby kiosk, making it a practical choice for both business travelers and those on road trips. While there have been some issues mentioned about the pool's availability and temperature, overall it contributes positively to the hotel's amenities.
Finlandia Park Hotel Helsinki stands out for its dog-friendly facilities and policies, offering a welcoming atmosphere for guests traveling with pets. The hotel has designated rooms where pets are allowed, ensuring that dog owners can comfortably stay with their furry friends. An alternative door for dog entry adds convenience, enhancing the overall pet-friendly experience.
While there is a nominal dog tax, the hotel's proximity to the convention center makes it a practical choice for those attending events and traveling with pets. However, some visitors have noted occasional disturbances from barking dogs in other rooms, which may affect the overall tranquility. Despite this, the acceptance and accommodation of dogs at Finlandia Park Hotel Helsinki make it a viable option for pet owners looking for a hospitable stay.
Location Show Map
Location
The peaceful surroundings provide a serene atmosphere that guests find ideal for rest, while still being close to essential amenities such as supermarkets, cafes and a kiosk. Visitors also enjoy the proximity to beautiful parks and residential streets, which enhance the tranquil setting. Despite the quiet location, the hotel's transport options make it easy to explore Helsinki's attractions, including Linnanmäki and Korkeasaari.
For those attending events or business at the nearby convention and exhibition centers, the location proves to be highly convenient. Free street parking is another advantage for guests traveling by car. Overall, the hotel's location strikes a good balance between peaceful suburban charm and easy access to Helsinki’s vibrant city life.
Breakfast
Several guests mentioned the sufficiency of the breakfast offerings, noting that it was more than adequate to start the day. Phrases like "great breakfast," "excellent breakfast," and "good and sufficient breakfast" were common, indicating general satisfaction with the quality and variety available.
However, there were also consistent notes pointing to areas of improvement. Some guests felt that the breakfast could benefit from increased variety, as the options became monotonous over multiple days. There were mentions of specific items, like bacon and omelette, making sporadic appearances and sometimes running out. Issues with the temperature and freshness of some items, such as cold or overcooked meats, were also cited.
Furthermore, there were occasional negative remarks regarding the presentation and restocking of the breakfast items. Some guests arrived to find that certain staples had run out well before the end of the breakfast hours. Criticisms also included the quality of beverages and some food items.
Overall, while Finlandia Park Hotel's breakfast generally meets the expectations of many guests, offering a decent and hearty start to the day, there is room for improvement in variety, consistency and presentation.
Dinner
On the downside, the restaurant's operating hours limit dinner services to before 9 pm, which may not suit everyone’s schedule. Some reviews point out that the food selection in the evening can be limited and on occasion, the restaurant was closed for dinner entirely. Additionally, guests noted that the dinner, although generally good, could benefit from more variety.
Breakfast, however, received more critical feedback. Many guests found the breakfast options limited with some products running out and repetitive choices each morning. Issues such as a seemingly dirty dining room, dark carpet stains and the presence of large birds were mentioned, detracting from the overall breakfast experience. Despite these shortcomings, a simple but decent breakfast was available and a packed lunch option was provided for early departures.
Overall, while the dinner experience at the restaurant tends to be positively regarded, improvements could enhance the breakfast service and evening meal variety.
Rooms
However, the decorative state of the rooms leaves much to be desired. Many guests highlighted that the rooms appear old-fashioned, worn out and in dire need of renovation. Issues with cleanliness were also prevalent with some rooms described as dusty, messy or not thoroughly cleaned. The lack of air conditioning and poor air circulation contribute to rooms being uncomfortably hot with some guests finding it almost impossible to sleep.
The furnishings are often basic and minimal with a noticeable difference from the photos on the hotel’s website, leading to some disappointment. Additional complaints include small room sizes, poor room cleaning services, sewer and musty smells and outdated electrical devices.
All in all, while the rooms cover the basic necessities and offer a quiet and comfortable stay for some, significant improvements in decor, air conditioning and overall maintenance are necessary to meet the expectations set by the hotel's promotional images.
Beds
Pillows, on the other hand, were a common point of contention. Multiple guests found them to be thin, lumpy and of poor quality. Issues such as pillows being too flat or too thick, worn pillowcases and a lack of additional pillows were noted, indicating a need for improvement in pillow quality and availability.
While the overall experience with the beds leaned towards comfort, the criticisms about outdated bedding, specific complaints about mattress conditions and the quality of pillows suggest that refurbishments could enhance the overall guest satisfaction.
Cleanliness
However, several reviews point to areas that need improvement. There are multiple reports of inconsistent cleaning standards with some guests encountering dusty surfaces, dirty floors and inadequately cleaned rooms. The bathrooms, in particular, seem to suffer from a lack of thorough cleaning, sometimes showing mold spots and neglected areas. Public spaces and shared utensils also display signs of insufficient cleaning, leading to a less than satisfactory overall impression for some visitors.
Moreover, the hotel seems to suffer from an outdated and worn appearance with mentions of old furniture, scratches on the walls and minimally furnished rooms. While functional, these aspects contribute to a perception that the hotel could benefit from a significant cleaning and refurbishment effort.
In summary, while the Finlandia Park Hotel Helsinki manages to maintain a basic level of cleanliness that satisfies many guests, there are notable lapses in cleaning thoroughness and upkeep that could be addressed to enhance the overall guest experience.
Staff
While the friendliness and helpfulness of the staff are strong points, there are occasional mentions of slow service at the reception and a few instances of less enthusiastic or dismissive behavior. Guests pointed out that, although most of the staff members offer good customer service, interactions with children could be improved, as they were often not acknowledged.
Some reviews bring up language barriers as a minor issue with a few staff members struggling with English and Finnish, although overall, the staff’s professionalism and willingness to assist were well-received. Despite a few mixed experiences, including some incidents of unhelpful or inattentive staff, the general consensus is that the hotel staff makes a significant positive impact on guests' stays.
In summary, Finlandia Park Hotel Helsinki prides itself on its friendly and attentive staff, ensuring that most guests feel welcome and well taken care of during their visit.
Wi-Fi
Gym
Pool
However, a recurring concern is the temperature of the water, which many guests describe as cold, even ice-cold with pool temperatures around 20-22°C. The cold water might be refreshing for some but is off-putting for others. Additionally, the pool area has received comments about needing renovations and occasional cleanliness issues, including rust and bugs. Some guests also mention that the pool access might be by reservation, leading to limited availability. Despite these drawbacks, the pool and sauna, when accessible, provide a pleasant and practical amenity for visitors.
Family
The hotel's swimming pool, sauna and gym are particularly enjoyable for families with children and add to the overall pleasant experience. The hotel also makes accommodations more accessible with wheelchair-friendly features and discount cards for families. Rooms on the same floor can be arranged upon request, further enhancing the family experience.
However, there are areas that could see improvement. Some guests noted that food options for children were limited with younger children missing familiar items like Nutella and toast. While the environment is generally familial, a few reviews mentioned it may not always be the best fit for families with children due to occasional disturbances from other guests.
Overall, Finlandia Park Hotel Helsinki emerges as a family-friendly option with excellent amenities and a strategic location, despite minor drawbacks that may affect some guests.
3 Star
Guests have praised the hotel's peaceful surroundings and the cleanliness of the rooms. Many find the hotel good value for money, even though its facilities could use some updates. The hotel is noted as decent with some renovation needs but remains passable for a three-star rating.
The amenities and services are basic yet adequate for a three-star hotel with standard offerings that meet most travelers' essential needs. Breakfast is also simple with basic items such as one type of bread, unappetizing eggs and mini croissants. Some rooms have a detectable scent of perfume and lack air conditioning, which might affect some travelers' comfort.
The price-quality ratio is generally considered on point and while the hotel is not luxurious, it delivers good value relative to Helsinki's standard pricing. Overall, Finlandia Park Hotel Helsinki is recognized for its good customer service, neat rooms and beautiful, peaceful location, making it a suitable option for those looking for a moderately priced stay in the Finnish capital.
Business
Heated Pool
Indoor Pool
In addition to the pool, guests can also make use of the indoor sauna. It's conveniently located near a conference center and a nearby kiosk, making it a practical choice for both business travelers and those on road trips. While there have been some issues mentioned about the pool's availability and temperature, overall it contributes positively to the hotel's amenities.
Dog Friendly
While there is a nominal dog tax, the hotel's proximity to the convention center makes it a practical choice for those attending events and traveling with pets. However, some visitors have noted occasional disturbances from barking dogs in other rooms, which may affect the overall tranquility. Despite this, the acceptance and accommodation of dogs at Finlandia Park Hotel Helsinki make it a viable option for pet owners looking for a hospitable stay.
Yes, Finlandia Park Hotel Helsinki has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Private Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Finlandia Park Hotel Helsinki.
Yes, Finlandia Park Hotel Helsinki welcomes dogs.
No, parking facilities aren't available at Finlandia Park Hotel Helsinki.
Yes, Finlandia Park Hotel Helsinki has a gym.
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