Holiday Inn Express and Suites Helena by IHG
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Summary of reviewsHoliday Inn Express and Suites Helena by IHG receives high praise for its excellent location, providing guests with convenient access to restaurants, shops, and major highways like I-15, all while maintaining a peaceful atmosphere. The hotel's breakfast offering is widely appreciated for its quality and variety, with almond milk catering to dietary preferences, ensuring a satisfying start to the day despite minor comments on options and staff demeanor.
Rooms are consistently highlighted for their exceptional comfort and cleanliness, featuring super comfortable beds and pillows, modern and elegant design, and spacious layouts with practical amenities like a fridge, microwave, and Keurig coffee maker. These elements contribute to a pleasant and restful stay.
Cleanliness is a standout feature, with the hotel being described as very clean and well-maintained, both in shared spaces like the lobby and individual rooms, reinforcing its reputation as a secure and reliable choice for travelers.
The staff is consistently commended for their friendliness and dedication to guest satisfaction, enhancing the inviting atmosphere of the hotel. Specific individuals are praised for their personable approaches, contributing to an enjoyable overall experience.
An indoor pool and hot tub add to the leisure offerings, noted for their cleanliness and ideal temperature, despite occasional closures for maintenance. While moments of overcrowding are mentioned, the facilities remain a valued aspect for relaxation.
Beds receive positive feedback for comfort and cleanliness, with most guests enjoying a restful sleep, although there are occasional remarks about varying comfort levels.
Overall, Holiday Inn Express and Suites Helena by IHG is characterized by its prime location, excellent amenities, and attentive staff, ensuring a positive experience for guests.
Categories
Rooms are consistently highlighted for their exceptional comfort and cleanliness, featuring super comfortable beds and pillows, modern and elegant design, and spacious layouts with practical amenities like a fridge, microwave, and Keurig coffee maker. These elements contribute to a pleasant and restful stay.
Cleanliness is a standout feature, with the hotel being described as very clean and well-maintained, both in shared spaces like the lobby and individual rooms, reinforcing its reputation as a secure and reliable choice for travelers.
The staff is consistently commended for their friendliness and dedication to guest satisfaction, enhancing the inviting atmosphere of the hotel. Specific individuals are praised for their personable approaches, contributing to an enjoyable overall experience.
An indoor pool and hot tub add to the leisure offerings, noted for their cleanliness and ideal temperature, despite occasional closures for maintenance. While moments of overcrowding are mentioned, the facilities remain a valued aspect for relaxation.
Beds receive positive feedback for comfort and cleanliness, with most guests enjoying a restful sleep, although there are occasional remarks about varying comfort levels.
Overall, Holiday Inn Express and Suites Helena by IHG is characterized by its prime location, excellent amenities, and attentive staff, ensuring a positive experience for guests.
Hotel with Swimming Pool
This hotel provides an indoor pool and hot tub. The pool area is well-maintained and offers a relaxing environment for guests. The Holiday Inn Express is known for its consistent quality and service.
Heated Pool Indoor Pool
Accessible Hotel
This Holiday Inn Express property offers accessible rooms and features in line with IHG's accessibility standards.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Holiday Inn Express and Suites Helena by IHG boasts a location that offers both convenience and accessibility. Nestled in a bustling area, guests can easily walk to a variety of restaurants and shops, making it an ideal choice for travelers looking to explore local dining and shopping options. Despite its vibrant surroundings, the hotel maintains a peaceful atmosphere that enhances the overall experience. Situated near major highways, including I-15, the hotel provides seamless access for those traveling by road. The rooms are noted for their cleanliness and comfort, providing a refreshing and restful environment. This location serves as a perfect base from which guests can effortlessly reach both stores and food venues, ensuring that everything you might need is right at your fingertips.
The breakfast experience at the Holiday Inn Express and Suites Helena by IHG receives commendation for its quality and variety. Guests frequently describe the breakfast as very good and excellent, with some even praising it as the best breakfast ever. The availability of options, including almond milk, is appreciated, indicating consideration of dietary preferences. The breakfast is noted for being bright, clean, and typically American, offering a range of choices that contribute positively to the guest experience. Although a few reviews mention lacking options and occasional rudeness from the staff, the overall consensus leans towards a satisfying and enjoyable breakfast offering at the hotel.
At the Holiday Inn Express and Suites Helena by IHG, guests frequently highlight the exceptional comfort and cleanliness of the rooms. The rooms boast super comfortable beds and pillows, providing a restful sleep for all who stay. A modern and simple design adds a touch of elegance, making them not only functional but also visually pleasing. The spaciousness of the rooms is another key feature, offering ample space whether in a standard or king suite. In addition to the aesthetic appeal, practical amenities like a fridge, microwave, and coffee Keurig enhance the convenience and comfort of the stay. Visitors appreciate the neatness and brightness of the accommodations, contributing to a pleasant atmosphere. Complementary to the room experience is the great continental breakfast, rounding out a positive stay at this conveniently located hotel near stores and dining options.
The beds at Holiday Inn Express and Suites Helena by IHG generally provide a comfortable experience for guests. Many reviews highlight their satisfaction with the comfort level of both the beds and pillows, noting that they found them very comfortable and conducive to a good night's sleep. While the majority of feedback is positive, with guests appreciating the comfort and cleanliness of the bedding, there are occasional remarks suggesting a variation in comfort perception. Some guests found the beds somewhat uncomfortable or too soft. Despite these few mentions, the overall impression from guests is one of comfort and relaxation during their stay.
Holiday Inn Express and Suites Helena by IHG has received consistent praise for its cleanliness, with many reviews highlighting the clean and bright facilities. Guests frequently describe the hotel as very clean, well-maintained, and comfortable, noting the modern appearance of shared spaces like the lobby. The rooms are often described as clean, convenient, and nicely equipped, further contributing to the hotel's positive reputation. The overall cleanliness and upkeep of the hotel make it a secure and reliable option for travelers. Additionally, the hotel's convenient location and good breakfast provisions add to the overall pleasant experience.
The Holiday Inn Express and Suites Helena by IHG is praised for its impressive and consistently friendly staff. Guests appreciate the welcoming front desk service, and many commend specific individuals such as Jim for his personable approach. The staff is not only friendly but also diligent in maintaining cleanliness throughout the hotel, demonstrating their dedication to guest satisfaction. Reviews consistently mention the team's helpfulness and courteous nature, creating an inviting atmosphere. A standout point across numerous accounts is the enjoyable interaction with staff members, contributing to a positive and pleasant stay experience.
Guests of the Holiday Inn Express and Suites Helena by IHG often commend the hotel for its excellent indoor pool and hot tub facilities. Many highlight the enjoyable and well-maintained pool and hot tub, noting their cleanliness and the perfect temperature, which contribute to a relaxing experience. However, some visitors encountered occasional closures due to maintenance or chemical treatments, which could affect plans to use the facilities. While moments of overcrowding and noise in the pool area have also been mentioned, the amenities still stand out as a key feature appreciated by those seeking leisure and relaxation during their stay.
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Location
Breakfast
Rooms
Beds
Cleanliness
Staff
Pool
Yes, Holiday Inn Express and Suites Helena by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express and Suites Helena by IHG.
No, Holiday Inn Express and Suites Helena by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express and Suites Helena by IHG.
Yes, Holiday Inn Express and Suites Helena by IHG has a gym.
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