Comfort Inn - Pocono Mountains is praised primarily for its excellent location nestled in the scenic region of the Pocono Mountains. This prime location is easy to find off the highway and is close to myriad local attractions, dining options and essential services. The proximity to key sites such as the Pocono Raceway and Jack Frost Ski Resort is ideal for those with specific plans, making the hotel a practical choice for leisure and sightseeing.
Breakfast-related feedback features mixed reviews. Positively, the breakfast is appreciated for its variety and cleanliness with specific highlights like the cinnamon waffle. However, there were suggestions for extended hours, improvement in food quality and more attentive replenishment of supplies to enhance the overall breakfast experience.
Guests’ experiences with the rooms vary. The rooms are generally clean, comfortable and accompanied by friendly staff and enjoyable amenities like the pool and game room. The beds, in particular, receive high marks for comfort. Nevertheless, some maintenance issues, unpleasant smells and minor cleanliness lapses are noted, indicating areas in need of improvement.
Cleanliness emerges as a significant concern across reviews. Numerous guests report dirty rooms and common areas, issues with housecleaning services, mold in bathrooms and a general lack of maintenance. While there are mentions of a peaceful atmosphere, the persistently noted dated and unkempt state of the property detracts from the overall guest experience.
The staff at Comfort Inn - Pocono Mountains redeem the guest experience significantly. Described as friendly, helpful and accommodating, the staff, especially the front desk team, receive consistent praise. Although there are isolated mentions of less courteous behavior, the positive interactions with staff contribute greatly to guest satisfaction.
The indoor pool is a well-loved feature, especially for families. It is generally clean, of a good size and appreciated by both children and parents. Despite some construction-related disturbances and minor cleanliness issues, the pool, along with the comfortable beds and amiable staff, enhances the overall stay.
In summary, while Comfort Inn - Pocono Mountains excels in location and customer service, it faces considerable challenges in terms of cleanliness and maintenance. The breakfast experience is largely positive with some areas needing improvement. The comfortable beds and the family-friendly pool further underscore the hotel’s potential as a favorable choice for travelers visiting the area.
Comfort Inn & Suites Wilkes Barre - Arena consistently impresses with its prime location, cleanliness and friendly staff. The hotel is conveniently situated right off major highways, making it ideal for visitors to Wilkes University or local events. This central location ensures easy access to dining, shopping and other essential facilities, further enhanced by features like fast elevators, easy parking and well-maintained rooms.
Guests appreciate the full breakfast offering, which includes a variety of hot and cold options such as eggs and sausages. The breakfast setup is generally appealing and convenient, although there's room for improvement in terms of variety and quality of certain items. Despite occasional crowding, the breakfast experience is largely positive.
The rooms are clean, comfortable and modern, receiving high praise for their tidiness and inviting atmosphere. Guests highlight the comfortable beds and convenient amenities, although a few found the room size smaller than expected. The hotel's commitment to cleanliness extends to all areas, including the bathrooms and common spaces, contributing to a pleasant and restful environment.
The staff at Comfort Inn & Suites Wilkes Barre - Arena are frequently commended for their friendliness, helpfulness and efficiency. Their excellent customer service and problem-solving skills enhance the overall positive experience, making guests feel welcome and well-cared for.
While experiences with the pool are mixed, many guests enjoy its cleanliness and warm temperature. However, availability and functionality can occasionally be a concern. The beds generally receive high marks for comfort, though some minor issues with pillows and pull-out couches are noted.
In summary, Comfort Inn & Suites Wilkes Barre - Arena offers a well-located, clean and comfortable stay with excellent service, making it a reliable choice for travelers in the area.
The Best Western Plus Wilkes Barre Center City receives glowing reviews for several aspects, making it a highly recommended choice for travelers seeking both relaxation and exploration. Centrally located in downtown Wilkes Barre, the hotel offers guests easy access to numerous attractions, dining options, and entertainment venues, such as the Kirby Center, all within walking distance. The availability of free parking further enhances its convenience, allowing guests to effortlessly explore neighboring towns.
Breakfast at the hotel is another highlight, with guests consistently praising the delicious and varied offerings. The kitchen staff receives commendations for their excellent service, and the complimentary nature of the breakfast adds significant value to the stay.
Rooms are widely praised for their cleanliness, spaciousness, and comfort, with many guests appreciating the large, airy accommodations and extremely clean bathrooms. While some minor critiques exist, the consensus is overwhelmingly positive regarding room quality and comfort.
The hotel's exceptional cleanliness extends throughout the entire establishment, creating an inviting atmosphere appreciated by guests. This attention to detail, along with well-organized and tastefully decorated facilities, earns high marks from visitors.
Perhaps one of the most standout features is the staff, repeatedly described as welcoming, friendly, and attentive. Their professionalism and warmth significantly contribute to a pleasant guest experience, often exceeding expectations with courteous gestures and assistance. The emphasis on dog-friendly accommodations adds an extra layer of inclusivity to the service provided.
Finally, the beds are predominantly praised for their comfort, ensuring a restful night's sleep for most visitors. Despite occasional feedback regarding firmness or wear, the overall satisfaction with the bedding aligns with the hotel's reputation for providing a comfortable stay.
In summary, the Best Western Plus Wilkes Barre Center City combines exceptional location, enjoyable breakfast offerings, clean and comfortable rooms, and a superb staff to provide a memorable and satisfying experience for its guests.