Holiday Inn Haydock by IHG
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Summary of reviewsHoliday Inn Haydock by IHG, garners favorable reviews for several aspects, solidifying its reputation as a prime choice for both leisure and business travelers. Its advantageous location, particularly for attendees of the nearby Haydock Park Racecourse, stands out distinctly. Guests appreciate the ease of access from the M6 motorway, the quiet and serene surroundings despite the proximity to major roads and the ample parking facilities which include electric car charging stations. This accessibility is extended by the hotel's practical amenities and activities geared towards varied needs, from race-goers to families visiting local attractions.
The quality of the rooms receives positive mentions for cleanliness, comfort and spaciousness, featuring modern, well-maintained interiors that offer a restful stay. Practical features like sofa beds and specific ground-floor options add to the convenience. While minor issues related to air conditioning and occasional maintenance needs are noted, overall guest satisfaction remains high regarding room quality.
Breakfast at the hotel is highly commended with descriptors like fabulous, perfect and fantastic frequently used. Guests appreciate the diverse options, quality and the consistently friendly and efficient service from the breakfast staff. Despite occasional chaos during peak times and issues with specific amenities like the toaster or coffee, the breakfast experience generally leaves a strong, positive impression.
Dinner service tends to receive mixed reviews. While some guests applaud the evening meals' quality and the friendly service from restaurant staff, others note long wait times, high prices and limited menu choices. The atmosphere also varies with some guests finding it comfortable and others noting noise and crowds during busy periods.
The hotel's pool and gym facilities are well-regarded, described as clean, modern and well-maintained. Families particularly enjoy the pool and additional amenities like the sauna and jacuzzi add to the leisure experience. Positive feedback extends to the gym with praise for its quality equipment and helpful staff, despite a few comments on its size and operational hours.
Cleanliness across the hotel is generally praised with most guests highlighting spotless rooms and public spaces, maintaining a welcoming ambiance. However, occasional lapses in public areas and some deep cleaning issues are noted.
The staff consistently earn high marks for their friendliness, helpfulness and professionalism, significantly enhancing the overall guest experience. Instances of staff going above and beyond are recurrent in reviews, contributing to a warm and accommodating atmosphere.
Wi-Fi experiences are mixed with many guests appreciating reliable and strong connectivity, while others face slow speeds or outages. Those traveling for business or relying heavily on internet access may encounter inconsistent service.
Families find the hotel particularly suitable with activities to keep children engaged, free dining for kids and an accommodating family-friendly environment. Despite some concerns about room sizes and cleanliness, the overall sentiment towards family amenities is positive.
In summary, Holiday Inn Haydock by IHG, excels in location, room quality, breakfast service, leisure facilities and staff professionalism. While dinner experiences and Wi-Fi connectivity can vary, the hotel's commitment to cleanliness, accessibility, family-friendliness and providing a positive guest experience makes it a recommended stay.
Categories
The quality of the rooms receives positive mentions for cleanliness, comfort and spaciousness, featuring modern, well-maintained interiors that offer a restful stay. Practical features like sofa beds and specific ground-floor options add to the convenience. While minor issues related to air conditioning and occasional maintenance needs are noted, overall guest satisfaction remains high regarding room quality.
Breakfast at the hotel is highly commended with descriptors like fabulous, perfect and fantastic frequently used. Guests appreciate the diverse options, quality and the consistently friendly and efficient service from the breakfast staff. Despite occasional chaos during peak times and issues with specific amenities like the toaster or coffee, the breakfast experience generally leaves a strong, positive impression.
Dinner service tends to receive mixed reviews. While some guests applaud the evening meals' quality and the friendly service from restaurant staff, others note long wait times, high prices and limited menu choices. The atmosphere also varies with some guests finding it comfortable and others noting noise and crowds during busy periods.
The hotel's pool and gym facilities are well-regarded, described as clean, modern and well-maintained. Families particularly enjoy the pool and additional amenities like the sauna and jacuzzi add to the leisure experience. Positive feedback extends to the gym with praise for its quality equipment and helpful staff, despite a few comments on its size and operational hours.
Cleanliness across the hotel is generally praised with most guests highlighting spotless rooms and public spaces, maintaining a welcoming ambiance. However, occasional lapses in public areas and some deep cleaning issues are noted.
The staff consistently earn high marks for their friendliness, helpfulness and professionalism, significantly enhancing the overall guest experience. Instances of staff going above and beyond are recurrent in reviews, contributing to a warm and accommodating atmosphere.
Wi-Fi experiences are mixed with many guests appreciating reliable and strong connectivity, while others face slow speeds or outages. Those traveling for business or relying heavily on internet access may encounter inconsistent service.
Families find the hotel particularly suitable with activities to keep children engaged, free dining for kids and an accommodating family-friendly environment. Despite some concerns about room sizes and cleanliness, the overall sentiment towards family amenities is positive.
In summary, Holiday Inn Haydock by IHG, excels in location, room quality, breakfast service, leisure facilities and staff professionalism. While dinner experiences and Wi-Fi connectivity can vary, the hotel's commitment to cleanliness, accessibility, family-friendliness and providing a positive guest experience makes it a recommended stay.
Hotel near Golf Courses
Situated in Haydock (WA12 0JG), this hotel offers access to nearby golf courses such as Haydock Park Golf Club and Sherdley Park Golf Club, both located in the St Helens/Haydock area.
Hotel with Gym
Offers access to a pool and fitness facilities. It provides good value and additional amenities.
Hotel with EV Charging Stations
Holiday Inn Haydock offers EV charging points in their car park. These are part of the BP Pulse network.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Pool Lap Lanes
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Hotel with Pool Lap Lanes
Guest Reviews
Holiday Inn Haydock by IHG, boasts a prime location that proves to be a major attraction for guests, especially those attending the nearby Haydock Park Racecourse. Visitors frequently highlight its easy access from the M6 motorway, making it a convenient stopover for travelers journeying between Manchester and Liverpool or farther afield to Scotland. The hotel's proximity to the racecourse is a recurring theme, described as perfect and within easy walking distance, ideal for those spending a day at the races.
Despite being near major roads, the setting is pleasantly quiet with clean, serene surroundings that guests find peaceful. Its accessibility is further praised with mentions of ample parking and straightforward navigation from the motorway. Additionally, the location offers more than just convenience for race-goers; it's also handy for attending local events or visiting family in surrounding areas.
Complementing the favorable location, the hotel's staff earns accolades for their friendliness and helpfulness, enhancing the overall guest experience. The rooms are generally noted to be clean and comfortable, contributing to the appeal of Holiday Inn Haydock as a practical choice for both short stays and longer visits. Whether attending a sporting event, breaking a long journey or exploring the local area, the hotel's strategic placement and amenities receive high marks from its guests.
The breakfast experience at Holiday Inn Haydock by IHG, garnered largely positive reviews from guests. Many praised the breakfast as perfect, fabulous and fantastic with amazing choices and excellent quality. There was a notable diversity of options with several guests spotlighting the delicious and hot meals, making it one of the best they've had in a hotel.
Guests appreciated the polite and friendly breakfast staff, contributing to a welcoming atmosphere. The breakfast buffet was frequently noted for being well-organized, offering a good range of foods and being constantly refilled. Some mentioned it as exceptional and superb with a particular nod to the ample and varied selection that accommodated everyone's taste.
However, there were a few recurring negatives; some guests found the breakfast could occasionally be chaotic with items running out and delays in refilling. Issues with the coffee and the toaster also came up with some finding the coffee disappointing and the toaster inadequate for the volume of guests. Nonetheless, overall sentiments were overwhelmingly positive, underpinned by an ample and tasty breakfast, paired with good service and pleasant staff.
A stay paired with such a satisfying breakfast certainly sets a strong start for guests at the Holiday Inn Haydock.
Holiday Inn Haydock by IHG, offers a varied dining experience with some guests finding the evening meals exceptional and delicious. The restaurant staff receives high praise for their excellent and friendly service, which elevates the overall dining experience. The menu is described as varied and some guests enjoyed the food's quality and taste, noting it as superb and of a high standard.
However, reviews indicate mixed experiences with the dinner offerings. Some guests found the food to be only acceptable or even disappointing, citing overly long wait times, missing components in meals and food arriving cold. Prices have been noted as high by several guests with the quality not always matching the cost. Additionally, the menu's limited choice and lack of adaptability for dietary needs were points of concern.
The restaurant's atmosphere also garnered mixed reactions. While some diners appreciated the comfortable environment, others found it noisy and crowded, particularly during peak times or specific events. The bar area received some criticism for being underwhelming and noisy and some guests faced issues with online ordering systems, which felt impersonal.
Despite these varied reviews, many guests still enjoyed their evening meals and appreciated the effort of the restaurant staff. For those visiting, it may be worth considering the busy periods and specific menu offerings to ensure a more favorable dining experience.
The rooms at the Holiday Inn Haydock by IHG, generally receive positive feedback for their cleanliness, comfort and spaciousness. Many guests praised the rooms as very clean, modern and well-maintained with comfortable beds contributing to a restful night's sleep. Additionally, the availability of amenities like spacious layouts and newly refurbished interiors was appreciated. Some rooms were described as charming, luxurious and inviting, offering a warm and welcoming atmosphere.
Guests also noted practical features such as good room facilities, ample space for families and the convenience of sofa beds in some units. Despite some minor issues like air conditioning problems, certain maintenance concerns and occasional noise from neighboring areas, the overall response to the room quality remains favorable. For those needing accessibility, specific ground floor rooms were mentioned as a plus.
However, a few criticisms were noted, including rooms being occasionally too hot or too cold, a few cases of outdated or unclean conditions and maintenance issues with fixtures. Despite these occasional drawbacks, many guests found their stay comfortable and satisfactory, appreciating the great location, good size and tidy nature of the rooms. Overall with a few minor improvements, the rooms at this hotel can continue to offer a pleasant and comfortable stay for travelers.
Holiday Inn Haydock by IHG, receives a notable amount of positive feedback regarding its beds. Most guests find the beds to be incredibly comfortable with many describing them as cozy, plush and of top quality. The high quality of the mattresses and pillows is repeatedly highlighted, contributing to an overall excellent sleeping experience. Additionally, the beds are often praised for being spacious and clean, matching the hotel's reputation for thorough cleanliness and modernity.
However, a few guests experienced inconsistencies with bed comfort. Some found the mattresses either too soft or experienced issues like dipping in the middle, affecting their sleep quality. The pillows were also a point of contention for several visitors with some finding them too firm or uncomfortable. Sofa beds featured in some rooms were particularly criticized for being lumpy and uncomfortable.
Despite these occasional issues, the consensus leans heavily towards positive with guests frequently complimenting the hotel's comfortable bedding, spacious accommodations and overall clean and inviting atmosphere.
Holiday Inn Haydock by IHG, receives high praise for its cleanliness with many guests highlighting spotless and very clean rooms. Rooms are described as comfortable, cozy and modern and guests frequently mention the overall cleanliness of the hotel, including public spaces and facilities. Housekeeping standards are generally noted as consistent and excellent. Additionally, many reviewers appreciate the presentable and tidy ambiance, describing the hotel as a clean and comfortable place to stay with very friendly and helpful staff.
However, some areas for improvement were noted. A few guests reported issues with deep cleaning, such as mold in bathrooms and dust on room surfaces. Public spaces, like hallways and stairwells, received criticism for not being consistently clean with some mentioning litter like plates and pizza boxes. The breakfast buffet area and communal areas were also cited as needing attention for cleanliness.
Despite these occasional setbacks, the overall sentiment remains positive, suggesting that the hotel frequently meets guest expectations for cleanliness and comfort. For those planning a visit, the Holiday Inn Haydock’s commitment to maintaining a clean environment makes it a reliable choice.
The staff at the Holiday Inn Haydock by IHG, have consistently received high praise from guests, highlighting their friendliness, helpfulness and professionalism. Visitors frequently describe the staff as lovely, polite and genuinely eager to assist. Instances of staff going above and beyond to accommodate guest needs have been repeatedly noted with particular mentions of individuals like Dylan, Helen, Jacqueline, Phoebe, Hanna, John, Trish and Keiley, who have left lasting positive impressions.
The reception and restaurant teams are often cited for their warm welcomes and attentive service, contributing to swift check-ins and enjoyable dining experiences. The energy and enthusiasm of the front desk staff are notable with guests appreciating the efficient and pleasant interactions. The breakfast staff, especially Helen the chef, has been acknowledged for delivering fantastic food and service, making mornings memorable for visitors.
Despite the occasional note of understaffing or overwork, the overall sentiment is that the staff work well as a team and maintain a high standard of customer service even under pressure. Special mentions of Jackie and Angela's exceptional service further underscore the staff's dedication to creating a welcoming, home-like atmosphere for all guests.
In summary, the staff's warmth, professionalism and readiness to help significantly enhance the guest experience at Holiday Inn Haydock, making it a recommended stay for those who value excellent service.
The Wi-Fi experience at Holiday Inn Haydock by IHG, presents a mixed bag based on guest reviews. On the positive side, many guests appreciated the reliability and strength of the Wi-Fi throughout the hotel. Reviews highlighted the consistent access and availability in all rooms with some noting the fast speeds and good overall access. However, a significant number of guests encountered problems with the Wi-Fi, describing it as poor, slow, or weak with some experiencing complete outages during their stay. There were also issues with mobile phone reception at the hotel and some guests found the Wi-Fi completely non-functional on their devices. While the hotel offers useful facilities like Wi-Fi as part of its amenities, the experience can vary and potential visitors might want to be prepared for the possibility of connectivity issues.
The gym at Holiday Inn Haydock by IHG, has garnered positive feedback from guests. Many praised the modern and quality equipment, as well as the well-maintained facilities. The gym is often described as great, excellent and fantastic, indicating a high level of satisfaction among visitors.
Fitness enthusiasts will find a good range of equipment and the presence of fitness classes is a bonus. The gym staff were highlighted for being helpful and fantastic. Complimentary access to the gym is appreciated, along with the availability of a pool, sauna and steam room, enhancing the overall experience.
Some criticism was noted regarding the size of the gym and the limiting fitness center timings. However, the gym’s long hours were also mentioned positively by some guests. Despite minor suggestions for a revamp and occasional comments on cleanliness, the gym stands out as a significant and well-regarded amenity of the hotel.
The Holiday Inn Haydock by IHG, receives generally positive feedback for its pool facilities. Guests frequently highlight the pool as a standout feature, describing it as clean, inviting and well-maintained. Many found the pool to be relaxing with ideal water temperatures and ample amenities such as a sauna and jacuzzi. Families particularly enjoyed the pool with children often expressing delight in using it.
The gym, pool and spa staff receive commendations for being fantastic and helpful, further enhancing the overall experience. Despite some guests mentioning sporadic closures and limited swim times for children, many still appreciated the modern and clean facilities.
A few minor complaints included the pool requiring an upgrade and occasional overcrowding due to local residents' usage. Nevertheless, visitors generally left with positive impressions, noting that the pool area complemented their stay and made the hotel a preferred choice for leisure activities.
The Holiday Inn Haydock by IHG, is well-regarded for its parking facilities, consistently praised across numerous guest reviews. Visitors frequently highlight the ample parking availability, describing it as plentiful, spacious and stress-free. The presence of free parking is particularly appreciated, adding considerable value to the stay. Guests find the large parking area convenient and efficient, ensuring a smooth and straightforward parking experience. The addition of electric car charging stations is noted as an excellent feature, enhancing the hotel's appeal for environmentally conscious travelers. Many guests also mentioned the secure and well-supervised car park, contributing to a sense of safety and peace of mind. The parking efficiency and organization stand out, ensuring no issues arise upon arrival. Overall, the hotel provides a highly positive and accommodating parking experience, complemented by the general cleanliness and comfort of the rooms and the helpful staff on site.
Holiday Inn Haydock by IHG, emerges as an appealing destination for family-oriented travelers with a plethora of activities and amenities designed to ensure children have a memorable stay. Parents praise the array of options that keep their children engaged, such as reading books in the restaurant and enjoying the hotel’s pool, which is a hit among young guests. The children’s free dining policy adds to the convenience, making it a superb choice for families.
The hotel is appreciated for its family-friendly environment, backed by helpful and friendly staff, as well as a good selection of family rooms. Although some guests noted that the family rooms can feel small and occasionally not up to cleanliness standards, many found them to be suitable and well-equipped for a comfortable stay. The accessible location near the racecourse and amenities like good family areas further enhance its appeal, ensuring there are plenty of activities to enjoy.
Despite a few minor drawbacks, such as a limited number of family rooms and slightly cramped spaces for some families, the overall experience is seen as positive. Guests highlight the hotel's excellent value for families with different age groups, noting that children appreciate the pool and hot breakfast options. The clean and comfy rooms, coupled with efficient service and ideal location, make Holiday Inn Haydock a favored choice for those traveling with kids.
Holiday Inn Haydock by IHG, stands out with its friendly and courteous staff, receiving consistent praise for their helpfulness across all areas, from reception to housekeeping. Guests highlight the hotel’s prime location, making it an ideal choice for various travel needs. Cleanliness is a strong suit with many reviews emphasizing spotless and professionally cleaned rooms, meeting the expectations of its four-star rating.
The hotel offers excellent amenities including a highly commended pool. Dog-friendly policies and overall accessibility add to its appeal for a diverse range of travelers. The surrounding area is noted for its beauty, complementing the hotel’s quality service and classy decor.
Returning guests detail satisfaction with previous stays, marking it as a reliable option that lives up to its four-star credentials in terms of service and overall quality. Those who enjoyed the breakfast found it ample and perfect to start the day. While some guests felt that certain facilities and the restaurant could improve to match the four-star claims, many found the prices reasonable for what was provided.
Despite a few mixed reviews about the value and facilities relative to the four-star rating, the majority found their stay met the expected standards. Overall, the hotel delivers a solid four-star experience with a blend of comfort, friendly service and good quality amenities.
The Holiday Inn Haydock, an IHG Hotel, is often praised for its accessibility features, making it a comfortable choice for guests with disabilities. Disabled parking is strategically placed near the entrance, allowing for easy drop-offs right outside the front door. The hotel offers a variety of accessible rooms, some on the ground floor, which are described as spacious and well-suited for wheelchair users. These rooms come equipped with wheelchair-friendly bathrooms, including wet rooms, catering specifically to guests with mobility challenges.
Guests consistently commend the hotel staff for being polite, friendly and exceptionally helpful, enhancing the overall accessibility experience. The clean, accessible toilets and safe, easily navigable rooms contribute to the hotel's suitability for disabled guests.
Access to the hotel's facilities, including the pool, is straightforward and the location is easily reachable from main roads, ensuring convenience from start to finish. Despite some minor issues such as poor lighting in certain accessible rooms, the renovated and well-designed spaces generally receive positive feedback.
Holiday Inn Haydock is praised for its welcoming and accommodating environment for guests traveling with pets. The hotel is highlighted as being particularly dog-friendly, making efforts to ensure that four-legged companions feel just as welcome as their owners. This pet-friendly atmosphere extends to the hotel's bar area, which guests found to be a great space for relaxing with their dogs.
The surroundings of the hotel are described as beautiful, offering ample space for walking dogs. This, combined with the hotel's dog-friendly areas, makes it an ideal choice for pet owners. The staff also received positive remarks for their warm and welcoming attitude toward dogs.
A minor downside noted by some guests is the limited soundproofing and one reviewer did mention the occasional pet-related odor. However, the overall sentiment from pet owners is that Holiday Inn Haydock offers a comfortable and convenient stay for both them and their furry friends, successfully catering to their needs and ensuring a pleasant experience.
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Location
Despite being near major roads, the setting is pleasantly quiet with clean, serene surroundings that guests find peaceful. Its accessibility is further praised with mentions of ample parking and straightforward navigation from the motorway. Additionally, the location offers more than just convenience for race-goers; it's also handy for attending local events or visiting family in surrounding areas.
Complementing the favorable location, the hotel's staff earns accolades for their friendliness and helpfulness, enhancing the overall guest experience. The rooms are generally noted to be clean and comfortable, contributing to the appeal of Holiday Inn Haydock as a practical choice for both short stays and longer visits. Whether attending a sporting event, breaking a long journey or exploring the local area, the hotel's strategic placement and amenities receive high marks from its guests.
Breakfast
Guests appreciated the polite and friendly breakfast staff, contributing to a welcoming atmosphere. The breakfast buffet was frequently noted for being well-organized, offering a good range of foods and being constantly refilled. Some mentioned it as exceptional and superb with a particular nod to the ample and varied selection that accommodated everyone's taste.
However, there were a few recurring negatives; some guests found the breakfast could occasionally be chaotic with items running out and delays in refilling. Issues with the coffee and the toaster also came up with some finding the coffee disappointing and the toaster inadequate for the volume of guests. Nonetheless, overall sentiments were overwhelmingly positive, underpinned by an ample and tasty breakfast, paired with good service and pleasant staff.
A stay paired with such a satisfying breakfast certainly sets a strong start for guests at the Holiday Inn Haydock.
Dinner
However, reviews indicate mixed experiences with the dinner offerings. Some guests found the food to be only acceptable or even disappointing, citing overly long wait times, missing components in meals and food arriving cold. Prices have been noted as high by several guests with the quality not always matching the cost. Additionally, the menu's limited choice and lack of adaptability for dietary needs were points of concern.
The restaurant's atmosphere also garnered mixed reactions. While some diners appreciated the comfortable environment, others found it noisy and crowded, particularly during peak times or specific events. The bar area received some criticism for being underwhelming and noisy and some guests faced issues with online ordering systems, which felt impersonal.
Despite these varied reviews, many guests still enjoyed their evening meals and appreciated the effort of the restaurant staff. For those visiting, it may be worth considering the busy periods and specific menu offerings to ensure a more favorable dining experience.
Rooms
Guests also noted practical features such as good room facilities, ample space for families and the convenience of sofa beds in some units. Despite some minor issues like air conditioning problems, certain maintenance concerns and occasional noise from neighboring areas, the overall response to the room quality remains favorable. For those needing accessibility, specific ground floor rooms were mentioned as a plus.
However, a few criticisms were noted, including rooms being occasionally too hot or too cold, a few cases of outdated or unclean conditions and maintenance issues with fixtures. Despite these occasional drawbacks, many guests found their stay comfortable and satisfactory, appreciating the great location, good size and tidy nature of the rooms. Overall with a few minor improvements, the rooms at this hotel can continue to offer a pleasant and comfortable stay for travelers.
Beds
However, a few guests experienced inconsistencies with bed comfort. Some found the mattresses either too soft or experienced issues like dipping in the middle, affecting their sleep quality. The pillows were also a point of contention for several visitors with some finding them too firm or uncomfortable. Sofa beds featured in some rooms were particularly criticized for being lumpy and uncomfortable.
Despite these occasional issues, the consensus leans heavily towards positive with guests frequently complimenting the hotel's comfortable bedding, spacious accommodations and overall clean and inviting atmosphere.
Cleanliness
However, some areas for improvement were noted. A few guests reported issues with deep cleaning, such as mold in bathrooms and dust on room surfaces. Public spaces, like hallways and stairwells, received criticism for not being consistently clean with some mentioning litter like plates and pizza boxes. The breakfast buffet area and communal areas were also cited as needing attention for cleanliness.
Despite these occasional setbacks, the overall sentiment remains positive, suggesting that the hotel frequently meets guest expectations for cleanliness and comfort. For those planning a visit, the Holiday Inn Haydock’s commitment to maintaining a clean environment makes it a reliable choice.
Staff
The reception and restaurant teams are often cited for their warm welcomes and attentive service, contributing to swift check-ins and enjoyable dining experiences. The energy and enthusiasm of the front desk staff are notable with guests appreciating the efficient and pleasant interactions. The breakfast staff, especially Helen the chef, has been acknowledged for delivering fantastic food and service, making mornings memorable for visitors.
Despite the occasional note of understaffing or overwork, the overall sentiment is that the staff work well as a team and maintain a high standard of customer service even under pressure. Special mentions of Jackie and Angela's exceptional service further underscore the staff's dedication to creating a welcoming, home-like atmosphere for all guests.
In summary, the staff's warmth, professionalism and readiness to help significantly enhance the guest experience at Holiday Inn Haydock, making it a recommended stay for those who value excellent service.
Wi-Fi
Gym
Fitness enthusiasts will find a good range of equipment and the presence of fitness classes is a bonus. The gym staff were highlighted for being helpful and fantastic. Complimentary access to the gym is appreciated, along with the availability of a pool, sauna and steam room, enhancing the overall experience.
Some criticism was noted regarding the size of the gym and the limiting fitness center timings. However, the gym’s long hours were also mentioned positively by some guests. Despite minor suggestions for a revamp and occasional comments on cleanliness, the gym stands out as a significant and well-regarded amenity of the hotel.
Pool
The gym, pool and spa staff receive commendations for being fantastic and helpful, further enhancing the overall experience. Despite some guests mentioning sporadic closures and limited swim times for children, many still appreciated the modern and clean facilities.
A few minor complaints included the pool requiring an upgrade and occasional overcrowding due to local residents' usage. Nevertheless, visitors generally left with positive impressions, noting that the pool area complemented their stay and made the hotel a preferred choice for leisure activities.
Parking
Family
The hotel is appreciated for its family-friendly environment, backed by helpful and friendly staff, as well as a good selection of family rooms. Although some guests noted that the family rooms can feel small and occasionally not up to cleanliness standards, many found them to be suitable and well-equipped for a comfortable stay. The accessible location near the racecourse and amenities like good family areas further enhance its appeal, ensuring there are plenty of activities to enjoy.
Despite a few minor drawbacks, such as a limited number of family rooms and slightly cramped spaces for some families, the overall experience is seen as positive. Guests highlight the hotel's excellent value for families with different age groups, noting that children appreciate the pool and hot breakfast options. The clean and comfy rooms, coupled with efficient service and ideal location, make Holiday Inn Haydock a favored choice for those traveling with kids.
4 Star
The hotel offers excellent amenities including a highly commended pool. Dog-friendly policies and overall accessibility add to its appeal for a diverse range of travelers. The surrounding area is noted for its beauty, complementing the hotel’s quality service and classy decor.
Returning guests detail satisfaction with previous stays, marking it as a reliable option that lives up to its four-star credentials in terms of service and overall quality. Those who enjoyed the breakfast found it ample and perfect to start the day. While some guests felt that certain facilities and the restaurant could improve to match the four-star claims, many found the prices reasonable for what was provided.
Despite a few mixed reviews about the value and facilities relative to the four-star rating, the majority found their stay met the expected standards. Overall, the hotel delivers a solid four-star experience with a blend of comfort, friendly service and good quality amenities.
Accessible
Guests consistently commend the hotel staff for being polite, friendly and exceptionally helpful, enhancing the overall accessibility experience. The clean, accessible toilets and safe, easily navigable rooms contribute to the hotel's suitability for disabled guests.
Access to the hotel's facilities, including the pool, is straightforward and the location is easily reachable from main roads, ensuring convenience from start to finish. Despite some minor issues such as poor lighting in certain accessible rooms, the renovated and well-designed spaces generally receive positive feedback.
Dog Friendly
The surroundings of the hotel are described as beautiful, offering ample space for walking dogs. This, combined with the hotel's dog-friendly areas, makes it an ideal choice for pet owners. The staff also received positive remarks for their warm and welcoming attitude toward dogs.
A minor downside noted by some guests is the limited soundproofing and one reviewer did mention the occasional pet-related odor. However, the overall sentiment from pet owners is that Holiday Inn Haydock offers a comfortable and convenient stay for both them and their furry friends, successfully catering to their needs and ensuring a pleasant experience.
Yes, Holiday Inn Haydock by IHG has pool(s) that belong to one or more of the following categories: Pool Lap Lanes.
No, a spa isn't available at Holiday Inn Haydock by IHG.
Yes, Holiday Inn Haydock by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Haydock by IHG.
Yes, Holiday Inn Haydock by IHG has a gym.
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