New England Guest House by Ilawu in Pietermaritzburg offers a prime location that guests have found highly convenient and safe. It is situated near a mall, restaurants and the N3 highway, making it an excellent base for exploring local attractions like Golden Horse Casino. The property's secure parking and free Wi-Fi enhance the convenience for travelers. Visitors have praised the tranquil, clean surroundings and appreciate the balance between being close to shopping centers and food outlets.
Guests have generally had a positive experience with the breakfast at New England Guest House. Many have described the meals as nice, scrumptious and varied with some even calling it the highlight of their stay. Friendly service and the ability to cater to dietary needs further enhance the breakfast experience. Despite some minor issues like limited selection and occasional service lapses, the overall sentiment is that the breakfast offering is enjoyable and worth the value.
When it comes to the rooms, opinions are more mixed. Many guests have found the rooms to be clean, comfortable and well-equipped with convenient amenities like irons and ironing tables. Positive remarks often include the pleasant decorations and spacious bathrooms in some rooms. However, issues like smaller-than-expected room sizes and occasional maintenance problems have been noted. Some guests also pointed out the absence of basic facilities like microwaves, which affected their overall convenience.
The property is consistently praised for its cleanliness, both in the rooms and common areas. Guests have highlighted the immaculate linen and the fresh, pleasant scent throughout the grounds. The swimming pool area, despite needing occasional improvement, generally receives positive remarks for its tidiness. The overall atmosphere is described as peaceful and inviting, contributing to a comfortable stay.
The staff at New England Guest House by Ilawu are frequently highlighted as a standout feature. Described as friendly, welcoming and helpful, the staff leave a lasting positive impression on guests. The ease of checking in and out, coupled with exceptional customer service from specific staff members, enhances the overall experience. The dedication and professionalism of the team greatly contribute to making guests feel at home.
The pool area is another appreciated amenity. Described as lovely and clean, the space serves as a beautiful spot for relaxation and is well-lit for outdoor activities. Although there are occasional concerns about cleanliness, the pool area, along with the braai (barbecue) facilities, adds to the property's appeal.
Overall, 'New England Guest House by Ilawu' offers a well-located, clean and comfortable stay with excellent staff service and enjoyable amenities, although some room and bedding issues might need addressing. Guests generally leave with a positive impression, appreciating the value for money the guest house provides.
Ascot Inn is celebrated for its convenient and peaceful location, providing easy access to local amenities and sports venues while maintaining a tranquil atmosphere. The beautiful gardens and well-maintained pool area contribute to a relaxing environment, enhancing the overall guest experience. Breakfast reviews are mixed, with many enjoying the quality and scenery during meals, especially evening options complemented by attentive service. However, some guests noted a limited breakfast selection and the absence of vegan options, along with certain logistical concerns.
The rooms at Ascot Inn are generally appreciated for their cleanliness and comfort, with spacious family rooms and the convenience of in-room fridges. Guests note the hotel's dated charm, with some rooms requiring updates due to musty odors and ventilation issues. Despite minor setbacks with shower temperatures and room sizes, many travelers enjoy clean spaces with pleasant views, suggesting that the comfort level could be improved with modern upgrades.
The hotel's commitment to cleanliness is widely praised, with meticulous maintenance creating a serene, home-like atmosphere. The staff receives high marks for their friendliness and dedication, enhancing the welcoming environment for guests. Whether at the reception, restaurant, or bar, the staff's readiness to assist, along with secure parking, adds to the property's appeal. The attentive cleaning staff are appreciated for maintaining high cleanliness standards, even though some early morning cleaning requests were noted.
Overall, Ascot Inn combines a strategic location, dedicated staff, and a clean, comfortable environment, making it a favored choice for travelers seeking convenience, tranquility, and friendly service.
The Inn by Ilawu enjoys a highly favorable location in the central business district, offering guests an easily accessible and convenient stay within close proximity to shops, restaurants, offices and key city attractions. Despite the bustling surroundings, the hotel's peaceful ambiance and safe environment have been well received by both business and leisure travelers.
The breakfast service is frequently praised for its quality, variety and the friendly, attentive staff. Guests appreciate the well-prepared and delicious meals, although minor issues such as occasional delays and some excessively oily dishes have been noted. Overall, the breakfast experience is considered satisfying and enjoyable.
Guests find the rooms at The Inn by Ilawu generally clean and comfortable, appreciating the neatness and straightforward amenities, like the inclusion of an iron. However, many have commented on the small room size and some maintenance concerns, such as dated décor and noise disturbances from poor soundproofing. Despite these issues, the peaceful atmosphere and clean environment contribute positively to their stay.
Cleanliness reviews are mixed with some guests enjoying clean and comfortable rooms facilitated by friendly staff, while others report various cleanliness issues, including dirty corridors and grimy floors. These inconsistencies highlight the need for improved maintenance across the hotel.
The staff at The Inn by Ilawu are regularly applauded for their friendly and welcoming demeanor, displaying professionalism and efficiency. From the reception to the restaurant, the courteous and accommodating attitude of the staff significantly enhances the guest experience.
Feedback on the Wi-Fi service is mixed; while some guests report a strong signal, others experience intermittent connectivity and slow speeds, indicating an area for improvement.
The pool area is well-maintained and appreciated for its design and cleanliness, serving as a delightful and refreshing amenity. Although some guests mentioned issues with the pool temperature and functionality, the staff's responsiveness to these concerns is notable.
Parking at the hotel presents challenges due to limited spaces and tight maneuverability. While secure, the parking area could benefit from expansion and better organization to accommodate all guests conveniently.
The beds receive mixed reviews regarding comfort and cleanliness. While some guests find them clean and comfortable, others note discomfort from spring-loaded mattresses and issues with bed linens, requiring replacements upon request.
In summary, The Inn by Ilawu stands out for its excellent location, friendly staff and enjoyable breakfast. However, the hotel would benefit from addressing room size, cleanliness inconsistencies, Wi-Fi speed, parking space and bed comfort to enhance the overall guest experience.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 57 hotels in and around Hay Paddock
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Cheap Hotels, Guesthouses, B&Bs, Inns with Swimming Pool in Hay Paddock