The Inn by Ilawu
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Summary of reviewsThe Inn by Ilawu enjoys a highly favorable location in the central business district, offering guests an easily accessible and convenient stay within close proximity to shops, restaurants, offices and key city attractions. Despite the bustling surroundings, the hotel's peaceful ambiance and safe environment have been well received by both business and leisure travelers.
The breakfast service is frequently praised for its quality, variety and the friendly, attentive staff. Guests appreciate the well-prepared and delicious meals, although minor issues such as occasional delays and some excessively oily dishes have been noted. Overall, the breakfast experience is considered satisfying and enjoyable.
Guests find the rooms at The Inn by Ilawu generally clean and comfortable, appreciating the neatness and straightforward amenities, like the inclusion of an iron. However, many have commented on the small room size and some maintenance concerns, such as dated décor and noise disturbances from poor soundproofing. Despite these issues, the peaceful atmosphere and clean environment contribute positively to their stay.
Cleanliness reviews are mixed with some guests enjoying clean and comfortable rooms facilitated by friendly staff, while others report various cleanliness issues, including dirty corridors and grimy floors. These inconsistencies highlight the need for improved maintenance across the hotel.
The staff at The Inn by Ilawu are regularly applauded for their friendly and welcoming demeanor, displaying professionalism and efficiency. From the reception to the restaurant, the courteous and accommodating attitude of the staff significantly enhances the guest experience.
Feedback on the Wi-Fi service is mixed; while some guests report a strong signal, others experience intermittent connectivity and slow speeds, indicating an area for improvement.
The pool area is well-maintained and appreciated for its design and cleanliness, serving as a delightful and refreshing amenity. Although some guests mentioned issues with the pool temperature and functionality, the staff's responsiveness to these concerns is notable.
Parking at the hotel presents challenges due to limited spaces and tight maneuverability. While secure, the parking area could benefit from expansion and better organization to accommodate all guests conveniently.
The beds receive mixed reviews regarding comfort and cleanliness. While some guests find them clean and comfortable, others note discomfort from spring-loaded mattresses and issues with bed linens, requiring replacements upon request.
In summary, The Inn by Ilawu stands out for its excellent location, friendly staff and enjoyable breakfast. However, the hotel would benefit from addressing room size, cleanliness inconsistencies, Wi-Fi speed, parking space and bed comfort to enhance the overall guest experience.
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The breakfast service is frequently praised for its quality, variety and the friendly, attentive staff. Guests appreciate the well-prepared and delicious meals, although minor issues such as occasional delays and some excessively oily dishes have been noted. Overall, the breakfast experience is considered satisfying and enjoyable.
Guests find the rooms at The Inn by Ilawu generally clean and comfortable, appreciating the neatness and straightforward amenities, like the inclusion of an iron. However, many have commented on the small room size and some maintenance concerns, such as dated décor and noise disturbances from poor soundproofing. Despite these issues, the peaceful atmosphere and clean environment contribute positively to their stay.
Cleanliness reviews are mixed with some guests enjoying clean and comfortable rooms facilitated by friendly staff, while others report various cleanliness issues, including dirty corridors and grimy floors. These inconsistencies highlight the need for improved maintenance across the hotel.
The staff at The Inn by Ilawu are regularly applauded for their friendly and welcoming demeanor, displaying professionalism and efficiency. From the reception to the restaurant, the courteous and accommodating attitude of the staff significantly enhances the guest experience.
Feedback on the Wi-Fi service is mixed; while some guests report a strong signal, others experience intermittent connectivity and slow speeds, indicating an area for improvement.
The pool area is well-maintained and appreciated for its design and cleanliness, serving as a delightful and refreshing amenity. Although some guests mentioned issues with the pool temperature and functionality, the staff's responsiveness to these concerns is notable.
Parking at the hotel presents challenges due to limited spaces and tight maneuverability. While secure, the parking area could benefit from expansion and better organization to accommodate all guests conveniently.
The beds receive mixed reviews regarding comfort and cleanliness. While some guests find them clean and comfortable, others note discomfort from spring-loaded mattresses and issues with bed linens, requiring replacements upon request.
In summary, The Inn by Ilawu stands out for its excellent location, friendly staff and enjoyable breakfast. However, the hotel would benefit from addressing room size, cleanliness inconsistencies, Wi-Fi speed, parking space and bed comfort to enhance the overall guest experience.
Inn with Swimming Pool
Indoor Pool
Inn with Parking
Cheap Inn
Inn with Indoor Pool
Guest Reviews
Nestled in the central business district, The Inn by Ilawu boasts an excellent location that appeals to both business and leisure travelers. Situated conveniently in the heart of town, guests have found it easily accessible and close to everything they need, from shops and restaurants to key city attractions. Despite its central position, the hotel maintains a peaceful ambiance, offering a respite from the busy surroundings. For those on business, its proximity to various offices and the CBD makes it a practical choice. Additionally, many guests have appreciated the ability to walk to their desired destinations, highlighting the convenience and accessibility of the location. The venue is also noted for being clean and safe, adding to its appeal. While the bustling area can be noisy, the overall feedback on the location remains overwhelmingly positive, marked by compliments on its centrality and convenience.
The breakfast experience at The Inn by Ilawu receives high marks from many guests, who frequently describe it with positive terms such as good, great, very nice, delicious and superb. A notable highlight is the variety of options available, making the meal both enjoyable and satisfying. Guests often found the food to be well-prepared, healthy and served by friendly, welcoming staff, further enhancing their dining experience. The breakfast location is praised for its convenience and the service is often commended for punctuality and attentiveness, although there are occasional mentions of delays in serving times.
While the majority of feedback is positive, a few guests felt that there was room for improvement, citing issues like excessive oil in some dishes, instances of unavailability of essentials like cutlery and minor delays. Nevertheless, these criticisms are relatively infrequent and do not overshadow the overall positive sentiment. The inn seems to provide a reliable and enjoyable breakfast experience with the highlights being the tasty food, variety and friendly service.
The Inn by Ilawu offers rooms that are consistently described as clean and generally comfortable. Guests appreciate the neatness and straightforward amenities with many highlighting the presence of useful items like an iron. Despite these points, room size appears to be a common issue with numerous guests finding the rooms smaller than anticipated and occasionally congested. Some family rooms, however, are noted for being spacious.
There are maintenance concerns as several reviews mention dated decor, faulty bathrooms and issues with soundproofing, leading to noise disturbances from neighboring areas. While the cleanliness of bed sheets and extra blankets has come under question, the hotel staff demonstrated responsiveness by addressing these concerns upon request.
Overall, the atmosphere of the hotel is peaceful and many guests find their stay satisfactory with a clean room and enjoyable breakfast options contributing positively to their experience. Nevertheless, areas for improvement remain, particularly regarding room size and ongoing maintenance.
Travelers staying at The Inn by Ilawu have expressed mixed feelings about the beds. Some guests were pleased with the comfort and cleanliness, noting that the bed was comfortable with fresh linen. Another positive remark highlighted a nice large room with a good bed, making it suitable for a quick visit. Additionally, the staff’s friendly and welcoming nature enhanced their overall experience.
However, other visitors faced issues with the bed's comfort, describing the mattresses as being spring-loaded and reminiscent of older times. Several guests reported finding the beds less comfortable with instances of combined single beds instead of a proper big bed and bedding that appeared unclean, including stained blankets and sheets that had to be replaced upon request. This inconsistency in bedding quality and cleanliness was a notable drawback for some guests.
The Inn by Ilawu has received mixed reviews regarding its cleanliness. On the positive side, guests appreciated that their rooms were generally clean, spacious and comfortable. Some guests highlighted specific features such as modern facilities, neatness and the friendly, helpful staff, contributing to an enjoyable stay. Additionally, the location was convenient for getting around to various events.
However, there were numerous reports of cleanliness issues. Common complaints included dirty corridors, dusty furniture, grimy floors and unwashed glasses with oily fingerprints. Some guests experienced significant problems such as cockroaches, intolerable smells in restrooms and even dried blood on bedding. Additionally, reports mentioned a lack of hot water and complimentary amenities and some facilities were not well-maintained. This inconsistency in cleanliness suggests that while some areas and services are well-kept, there is significant room for improvement in maintaining overall standards throughout the hotel.
Guests frequently praise the staff at The Inn by Ilawu for their friendly and welcoming demeanor. Many note the professionalism and helpfulness of the team with several reviews highlighting the warm reception and the staff's efficient service. Guests often mention that the staff, whether at the reception or the restaurant, are consistently pleasant and always ready to assist. The hospitality, marked by smiles and a willingness to help, stands out in numerous reviews. Additionally, the security at the inn is well-maintained, contributing to a sense of safety and comfort. Despite a few mentions of areas for improvement, especially regarding parking and occasional uncertainties at the reception, the overall sentiment reflects a high level of satisfaction with the staff's attitude and service. The courteous and polite nature of the team, combined with their effort to make guests feel at home, leaves a positive impression on visitors.
The Inn by Ilawu has received mixed feedback regarding its Wi-Fi. Guests have noted a strong signal at times, but there have been several instances where the wifi wasn't working or was slow. Some have experienced intermittent connectivity issues with the Wi-Fi often being on and off. Additionally, there were concerns about the Wi-Fi speed, which operates at less than 0.6 mbps per minute and occasional downtimes. Overall, while there are positive remarks about the Wi-Fi strength, the inconsistency and speed seem to be recurring problems.
The pool at The Inn by Ilawu boasts an impressive design and cleanliness, making it a delightful feature for guests. Notably, the pool area is comfortable and well-maintained, adding to the overall positive experience. While some guests have noted occasional issues such as the pool being cold or non-functional, the staff is responsive, offering solutions like warming up the pool upon request. Despite a few setbacks, many visitors found the swimming pool to be a refreshing and enjoyable amenity, particularly after a long, hot day. Additionally, the swimming pool is suitable for children, adding to its family-friendly appeal. Overall, the pool area enhances the hotel's charm, providing a pleasant and relaxing environment for its guests.
Guests who have stayed at The Inn by Ilawu have mixed sentiments regarding the hotel’s parking facilities. On the positive side, some reviews appreciate the secure parking and emphasized that vehicles parked there are safe. Yet, a prevalent concern is the limited and congested nature of the parking space. Many have noted that the parking area is too small, narrow or too tight, making it tricky to maneuver, especially when the hotel is busy. Several reviews pointed out that there were not enough parking spots available, leading to inconvenience such as having to park on the street or waking up to move cars parked behind others. Guests also highlighted that the parking is not ideal for larger vehicles. Overall, while the parking at The Inn by Ilawu is secure, it falls short in terms of space and convenience, causing difficulty for many visitors.
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Location
Breakfast
While the majority of feedback is positive, a few guests felt that there was room for improvement, citing issues like excessive oil in some dishes, instances of unavailability of essentials like cutlery and minor delays. Nevertheless, these criticisms are relatively infrequent and do not overshadow the overall positive sentiment. The inn seems to provide a reliable and enjoyable breakfast experience with the highlights being the tasty food, variety and friendly service.
Rooms
There are maintenance concerns as several reviews mention dated decor, faulty bathrooms and issues with soundproofing, leading to noise disturbances from neighboring areas. While the cleanliness of bed sheets and extra blankets has come under question, the hotel staff demonstrated responsiveness by addressing these concerns upon request.
Overall, the atmosphere of the hotel is peaceful and many guests find their stay satisfactory with a clean room and enjoyable breakfast options contributing positively to their experience. Nevertheless, areas for improvement remain, particularly regarding room size and ongoing maintenance.
Beds
However, other visitors faced issues with the bed's comfort, describing the mattresses as being spring-loaded and reminiscent of older times. Several guests reported finding the beds less comfortable with instances of combined single beds instead of a proper big bed and bedding that appeared unclean, including stained blankets and sheets that had to be replaced upon request. This inconsistency in bedding quality and cleanliness was a notable drawback for some guests.
Cleanliness
However, there were numerous reports of cleanliness issues. Common complaints included dirty corridors, dusty furniture, grimy floors and unwashed glasses with oily fingerprints. Some guests experienced significant problems such as cockroaches, intolerable smells in restrooms and even dried blood on bedding. Additionally, reports mentioned a lack of hot water and complimentary amenities and some facilities were not well-maintained. This inconsistency in cleanliness suggests that while some areas and services are well-kept, there is significant room for improvement in maintaining overall standards throughout the hotel.
Staff
Wi-Fi
Pool
Parking
Yes, The Inn by Ilawu has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at The Inn by Ilawu.
No, The Inn by Ilawu doesn't allow dogs.
Yes, parking facilities are available at The Inn by Ilawu.
No, The Inn by Ilawu doesn't have a gym.
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