Info
Summary of reviewsBanken Hotel, located in the heart of Haugesund, enjoys high praise for its prime central location. Nestled downtown, the hotel provides easy access to restaurants, shops, the picturesque harbor and key attractions. Guests appreciate the proximity to public transport options, including ferry and bus services, adding to the hotel's convenience. The historical building offers a charming and pleasant ambiance, complemented by clean, stylish rooms and efficient, friendly staff. The unmanned reception with smooth online check-in and check-out further enhances the overall experience.
The hotel's breakfast garners mixed feedback. Many guests commend the breakfast for being delicious, varied and of good quality. Phrases such as 'delicious' and 'excellent' highlight the positive aspects. Friendly staff and a pleasant atmosphere add to the experience. However, some visitors find the breakfast simple and basic, noting a desire for more variety. Despite some calls for improvement, most guests are satisfied, describing the breakfast as 'rich' and 'lovely'.
Cleanliness is a standout feature at Banken Hotel with guests frequently highlighting the tidy and well-maintained rooms and common areas. The ambiance is cozy and facilities are new, contributing to the positive experience. A few guests reported minor issues, but the majority indicate a good standard of hygiene throughout the property.
The staff at Banken Hotel is often praised for their friendliness and helpfulness. Reviews frequently mention the warm, attentive and accommodating nature of the personnel. Although there are occasional mentions of issues with staff availability, particularly during late hours, the overall interactions and impressions remain positive.
Free wifi is available throughout the hotel with many guests appreciating the fast speeds. There are some concerns about the overall reliability of the connection and a few guests reported challenges with streaming. Improvement in consistent and stable coverage could enhance the overall experience.
The hotel receives mixed reviews regarding room size. While cleanliness and stylish decor are frequently mentioned as positives, many guests note the compact nature of the rooms, describing them as tiny and sometimes uncomfortable. Larger rooms or those with better views generally receive more positive feedback. The rooftop terrace is particularly well-liked, offering a pleasant space to relax.
Banken Hotel is a decent choice for family stays, thanks to its prime location and four-star amenities. Families appreciate the good value for money, cozy bar and well-proportioned breakfast area. However, the lack of a designated play area for children and the small room sizes can be drawbacks. Despite these issues, many families were pleased with their overall stay.
The hotel offers comfortable beds with many reviews highlighting their quality. Descriptors such as good, firm and comfortable are common, ensuring a restful stay.
In summary, Banken Hotel excels in providing a four-star experience with a prime location, friendly staff and clean, stylish rooms. While there are some areas for improvement, such as room size and wifi reliability, the overall guest experience is positive, making it a comfortable and strategic base for exploring Haugesund.
Show moreRead review summaries for all categories
Categories
