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Summary of reviewsHotel Hands receives high praise from guests for its exceptional breakfast offerings, which include a variety of delicious options, such as Japanese cuisine and mackerel. The complimentary breakfast service also features a welcome drink and customizable shampoo and conditioner choices, adding to the personalized experience. The breakfast service is well-timed to accommodate guests' schedules, providing a luxurious and cost-effective start to the day.
Guests have lauded the spacious and clean rooms at Hotel Hands, which offer a level of comfort typically exceeding that of standard business hotels. Many reviews highlight the inclusion of large baths and showers, fantastic views and thoughtful amenities like fully equipped refrigerators and fresh water. The early check-in option and features like massage chairs and comfortable beds contribute to a relaxing environment. While room lighting has been described as dim by some, the overall sentiment is positive with the wide, serene spaces offering a quiet retreat enhanced by complementary features such as free parking, Wi-Fi and TV.
Cleanliness is a strong point for Hotel Hands with multiple guests praising the immaculate state of the lobby, rooms and communal areas like the elevator. The spacious washing area in the bathroom contributes to the overall pleasant experience. Although there were minor occasional mentions of cleanliness issues, such as mold on bathroom tiles and stray hairs, the overarching sentiment is one of a very clean and appealing environment.
The staff at Hotel Hands receive consistent commendations for their friendliness, politeness and helpfulness. Guests appreciate the courteous and considerate service, particularly during check-in and the prompt, thoughtful responses to email inquiries. This positive interaction significantly enhances the hotel's cost-performance ratio.
The beds, specifically the double-sized ones, are noted for their comfort, providing a good night's sleep. However, some guests mentioned that the beds could be squeaky and had a wooden frame that could cause discomfort if accidentally bumped into. Despite these minor issues, the overall comfort of the bedding is well-regarded by many visitors.
Overall, Hotel Hands stands out for its exceptional breakfast, spacious and clean rooms, attentive staff and comfortable accommodations, making it a highly recommended choice for travelers.
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