Summary of reviewsKassaboera Lodge is a highly recommended accommodation option for travelers looking for a comfortable and luxurious stay. The lodge's location is praised for its convenience and cleanliness with guests enjoying the view of the dam and the nearby tourist spots. The breakfast is described as 'to die for' and 'out of this world' with guests appreciating the reasonable price and friendly service from staff. The rooms are a standout feature with many reviews praising the comfortable, spacious and beautifully decorated accommodations. While some guests have encountered issues with cleanliness or noise levels, the overall impression of the lodge's rooms is positive. The staff is helpful, professional and friendly with many guests singling out specific staff members for their exceptional service. The pool is also a popular spot loved by guests, despite occasional issues with cleanliness. Overall, Kassaboera Lodge offers an exceptional experience for those seeking a refreshing and rejuvenating getaway. Show more
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Categories
Lodge Taking Steps Towards Sustainability
Lodge for Honeymoon
Romantic Lodge
Lodge with Swimming Pool
Outdoor Pool
Lodge with Parking
Lodge for Adults Only
Small Lodge
4-Star Lodge
Lodge where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? No
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Has the hotel closed during the pandemic? Yes Reopening Date: 06/01/2020
Additional Information: Lodge is open for business people at this stage
Budget Double RoomThe double room offers air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a dining area, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit offers 1 bed.
Double RoomThis air-conditioned double room is equipped with a flat-screen TV, a mini fridge and tea-and-coffee-making facilities.
Honeymoon SuiteFeaturing a private entrance, this air-conditioned suite is comprised of 1 bedroom and 1 bathroom with a walk-in shower and a bath. Boasting a balcony with pool views, this suite also offers a dining area and a flat-screen TV. The unit offers 1 bed.
Kassaboera Lodge is perfectly situated to explore the area's top attractions, as it is not far from the mall and other tourist spots. It is extremely convenient and in a good, quiet area. Guests loved the view of the dam and having a balcony to watch the sunset. The location was also praised for its cleanliness and hospitality. Despite some bad roads with potholes leading to the lodge, guests still found the area to be lovely. With its fantastic location near Fisherman's Deck, Dozi's Back to The Roots, Blackie Swart's Lulu's, De Vette Mossel and the snake park, Kassaboera Lodge offers guests an ideal base for exploring the region.
Breakfast
Many guests rave about the breakfast at Kassaboera Lodge, describing it as 'to die for', 'superb', 'excellent', 'tasty' and even 'out of this world'. One guest thanked the chef for preparing 'amazing breakfast which changed daily' and another described the full English breakfast as 'prepared to perfection'. Guests also appreciated the reasonable price of the breakfast and the friendly service from staff with one guest singling out Duncan for excellent service. Overall, guests highly recommend the breakfast at Kassaboera Lodge with many describing it as the best they've ever had.
Rooms
The rooms at Kassaboera Lodge are a standout feature, as confirmed by guest reviews. Many reviews praise the comfortable, luxurious and clean accommodations. The spacious rooms with lovely bathrooms and beautiful decor are highly appreciated, along with the air conditioners that work well. Some rooms even have balconies, offering guests the chance to relax and enjoy the scenery. The staff is helpful and professional and many guests are impressed by the great facilities. However, some guests have encountered issues with cleanliness or noise levels in their rooms and a few have noted that the advertised amenities were not as expected. Despite these minor drawbacks, the overall impression of the lodge's rooms is positive and would be a great choice for travelers looking for comfort and luxury.
Cleanliness
Kassaboera Lodge has received mixed reviews when it comes to cleanliness. While some guests reported that their rooms were spotless and immaculate, others found issues with stained bedding and dirty bathrooms. The attitude and helpfulness of the staff was mentioned as a factor in maintaining cleanliness. The pool was also a point of concern for some guests as it wasn't always clean and had dead leaves in it. However, many guests praised the overall tidiness and neatness of the hotel with some describing their rooms as very clean and comfortable. The hotel is well taken care of and the staff makes a daily effort to ensure the rooms are clean for their guests. Nonetheless, there were some instances where guests were not happy with the cleanliness and found things that needed improvement, such as dirty bedside mats and a funny smell in some of the rooms.
Staff
Kassaboera Lodge is a great choice if you are looking for a friendly and welcoming environment during your stay. The staff are helpful with a great sense of urgency when it comes to any requests you may have, ensuring that your stay is as comfortable as possible. Many guests have especially commented on the great service provided by the staff, including the excellent breakfast which is made by a friendly and funny chef and the exceptional customer service provided by the concierge. The owners and staff are also very hands-on, going out of their way to accommodate any needs guests may have. Additionally, guests have mentioned specific staff members such as Collins, Duncan, Mam' Thandi, Lincoln and Manie and his wife, as being particularly friendly, helpful and professional. Overall, Kassaboera Lodge has an exceptional team that will make your stay enjoyable and memorable.
Pool
Kassaboera Lodge offers a fantastic stay with its top-notch rooms and amazing amenities. Guests have raved about the refreshing feel and the sparkling cleanliness of the pool, which provided a great place to spend free time, especially for night swimming with warm water. With its stunning garden area, the pool has been a popular spot loved by guests, despite the occasional noise from the pool pump situated close to some rooms. Although some guests have noted a few leaves and unclean moments, the majority of reviews praise the pool's overall cleanliness and the warm, inviting atmosphere it creates. Visitors can also enjoy a relaxing massage with Lesley's crew during their stay. Overall, Kassaboera Lodge offers an exceptional experience for those seeking a refreshing and rejuvenating getaway.
Yes, Kassaboera Lodge has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Kassaboera Lodge.
No, Kassaboera Lodge doesn't allow dogs.
Yes, parking facilities are available at Kassaboera Lodge.