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Old Swan Hotel

Harrogate , Swan Road (Show on Map)

7.2

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Old Swan Hotel is a charming and historic hotel located in the heart of Harrogate, making it an ideal location for exploring the town's amenities. Guests appreciate the convenient access to main roads and the ample free parking available. While some guests had mixed opinions on the breakfast and dinner options, the majority found the food to be delicious and the restaurant staff to be excellent. The rooms are clean, spacious and comfortable with some needing updating. Guests who prioritize cleanliness and comfort will appreciate the hotel's attention to detail. The staff are friendly, approachable and professional, providing efficient and attentive service. The hotel's rich history and unique architecture add to its old-world charm, making it an ideal place to stay for those looking to soak up local heritage. Overall, the Old Swan Hotel is a great choice for any traveler looking for a comfortable and memorable stay in Harrogate.
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Categories

Luxury Hotel

Historic Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Room Types

Single Room With an en suite bathroom, this room features a flat-screen TV with Freeview channels, free mineral water and tea/coffee facilities. Also includes ironing facilities, a hairdryer, and a spacious work area.

Executive Double or Twin Room - Double room - Rooms come with bathrobes, slippers and mineral water on arrival - Twin rooms available upon request - Walk-in showers are not available in this room type

Double Room With an en suite bathroom, this room features a flat-screen TV with Freeview channels, free mineral water and tea/coffee facilities. Also includes ironing facilities, a hairdryer, and a spacious work area.

Twin Room With an en suite bathroom, this room features a flat-screen TV with Freeview channels, free mineral water and tea/coffee facilities. Also includes ironing facilities, a hairdryer, and a spacious work area.

Executive Suite - Double room with external views and separate lounge area - Rooms come with bathrobes, slippers, mineral water on arrival - Walk-in showers are not available in this room type

About Old Swan Hotel

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Guest Reviews

7.2

Good

Location

The Old Swan Hotel is a fantastic choice for those looking to stay in the heart of Harrogate. This historic hotel boasts a perfect location just a stone's throw away from the town center with many guests noting its central location and convenient access to main roads. The hotel's location proved especially useful for those attending events at the convention center, which is only a short walk away. The hotel's lovely period building and surroundings offer a pleasant short walk to amenities such as shops, restaurants and attractions like the Turkish baths and Valley Gardens. With ample free parking available as well, guests found the Old Swan to be a convenient and ideal location for exploring everything Harrogate has to offer. Overall, guests rave about the hotel's excellent location and atmosphere, making it an excellent choice for any traveler.

Breakfast

Guests of the Old Swan Hotel have mixed opinions on the breakfast provided. Some guests enjoyed the breakfast very much, describing it as excellent, exceptional or brilliant. They appreciated the variety and quality of the food, as well as the friendly staff serving it. Others, however, found the breakfast to be perfunctory and lacking interest or that more effort was needed to keep everything replenished. Some guests wished there were more varied options such as different breads, meats and cheeses. Cold plates were also mentioned as an issue by some guests. On the other hand, gluten-free options were appreciated and the dining room was described as lovely. Overall, guests seem to agree that the hotel could improve the breakfast but still offer a good selection with substantial portions.

Dinner

The Old Swan Hotel offers a variety of dining options to guests with mixed reviews from diners. Some guests found the evening meals to be decent, while others described the dinner as 'terrible'. However, the majority of the reviews praised the food at the hotel with one guest describing it as 'excellent'. The only downside noted was the lack of bar service which let some guests down. Breakfast and dinner were deemed 'delicious' by some guests whilst others thought they were just 'acceptable'. There were some negative comments with one guest mentioning an overcooked sea bass dish and another guest who couldn't book dinner due to a wedding taking place. Overall, the dining experience at the Old Swan Hotel is sufficient, but could benefit from a more interesting menu. The restaurant staff were praised for their excellence.

Rooms

The Old Swan Hotel boasts clean, spacious rooms that provide comfortable beds and plenty of character. The hotel's location is excellent and the staff are welcoming. Some rooms may be noisy or have outdated decor, but there are plenty of positives such as the good sized rooms, the cleanliness of the hotel and the beautiful old building itself. Some rooms have been refurbished while others are in need of updating, but overall they are clean and comfortable enough to make for a good stay. Some guests had minor complaints about the size of the rooms or bathrooms or issues with broken tiles or noisy fans outside, but on the whole, many guests enjoyed their stays in the cozy, well-maintained rooms of the Old Swan Hotel.

Beds

The Old Swan Hotel offers a comfortable and cozy stay for guests with their lovely comfy beds and very comfortable rooms. Even when guests had issues with their first room and mattress, the staff was prompt in resolving the issue and providing the expected comfort. The beds on super roll castors added some fun, but some guests experienced the bed moving around during the night. While some guests found the beds to be slightly small or uncomfortable, others praised the really comfy beds and large rooms. One guest with a back injury even managed to keep the bed in place despite the castors sliding it away from the wall. Overall, the Old Swan Hotel provides reasonably comfortable beds and pillows, making it a great place to lay your head after a long day of exploring.

Cleanliness

Travelers who appreciate cleanliness and comfort will love the Old Swan Hotel. The rooms are spacious and well-maintained with housekeeping ensuring that everything is spotless. Guests find the hotel to be overall clean, comfortable and welcoming with pleasant staff adding to the charming ambiance. While some guests noted minor issues (such as poor lighting, dusty areas or broken tiles), the hotel is generally extremely clean. Additionally, guests value that the hotel has plenty of hot water, making showers relaxing and luxurious. Overall, the Old Swan Hotel is a great choice for those who prioritize cleanliness and comfort in their travels.

Staff

One of the highlights of a stay at the Old Swan Hotel is undoubtedly the friendly and approachable staff. Guests consistently praise the warm welcome and helpfulness of the entire team. The staff have been described as excellent, fabulous and amazing, providing efficient and attentive service. The hotel is also dog-friendly with lovely staff who make furry guests feel right at home. While there were a few negative comments about some members of staff being unhelpful or smug, for the most part, guests found the staff to be professional, polite and well-organised. The waiting staff at breakfast were particularly singled out for their excellent service. All in all, the friendly and helpful staff at the Old Swan Hotel leave a lasting impression on guests, contributing to a comfortable and memorable stay.

Parking

The Old Swan Hotel provides convenient parking for its guests, although some reviewers noted the extra fee of £10 per day. Many comment on the ease of parking, while others mentioned that the main parking area is a short walk up behind the hotel. Despite some complaints about the cost of parking, plenty of guests were satisfied with the availability and convenience of the parking options. Some even mentioned that people attending events got their parking for free. Overall, the parking at the Old Swan Hotel seems to be a good option for those traveling to Harrogate.

Historic

If you're looking for a hotel with a rich history, the Old Swan Hotel is a must-visit. Nestled in the heart of the town, this lovely historic building provides an affordable and comfortable stay. With the Agatha Christie connection, the history of the hotel is fascinating and you'll discover the tales of the past as soon as you walk into the reception area, which is full of character and charm. The sloping floors and old-fashioned decor are reminiscent of times gone by and the hotel has a lovely traditional feel to it. The hotel's charm and character will undoubtedly transport you to a bygone era. The public areas look refreshed and up to a very good standard while still protecting the unique architecture of this famous old hotel. The hotel's location and its history add to the old-world charm and make it an ideal place to stay for those looking to soak up local heritage.

No, Old Swan Hotel doesn't have any pool.

No, a spa isn't available at Old Swan Hotel.

Yes, Old Swan Hotel welcomes dogs.

Yes, parking facilities are available at Old Swan Hotel.

No, Old Swan Hotel doesn't have a gym.

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