Family Friendly HotelThis hotel offers a good base for families, with friendly and helpful staff. It's located in the heart of the old town, within walking distance of tourist spots.
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Summary of reviews related to the 'Family' categoryHanoi Center Silk Hotel & Travel is a mixed bag for families. The hotel's location is ideal for older children and offers convenience, being centrally situated near coffee spots, restaurants and the night market. This makes it easy for families of four to explore the area on foot. The staff received high praise for their helpfulness, attentiveness and ability to cater to families, even organizing activities and surprises like cake and flowers after day trips.
Families traveling with young children or infants may find the environment challenging due to the bustling, noisy street and smaller room sizes. Double-glazed windows help reduce some noise, but it remains less suitable for young families. Some family rooms are described as cramped, while others found them spacious and clean with ample room for four to five people. The hotel also offers useful amenities like luggage storage and double rooms with large beds.
Moreover, the hotel provides child-friendly menus, activities and family tours. However, travelers mentioned varied experiences regarding noise levels and room space, making it potentially better suited for families with older children rather than very young ones. Despite these concerns, the positive interactions with the warm and dedicated staff left many families feeling comfortable and satisfied with their stay.
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