Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake
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Summary of reviewsMidtown Shangri-La in Hangzhou is highly regarded for its outstanding location, situated just a short walk from the famous West Lake. This prime positioning makes it an excellent choice for tourists eager to explore Hangzhou's natural beauty. Guests appreciate its proximity to the Kerry Centre mall, which offers a variety of dining and shopping options, as well as easy access to public transportation for exploring the city further. The hotel's location in the city center provides a perfect blend of convenience and luxury, suitable for families and individuals alike.
The breakfast experience at the hotel is widely praised, with guests enjoying the diverse and delicious options available. Many describe the breakfast as fantastic and exceptional, catering well to a variety of preferences. While there are minor suggestions for improvement to meet specific international tastes, the breakfast generally remains a highlight of the stay for most visitors.
Guests consistently commend the spacious, modern, and comfortable rooms of Midtown Shangri-La. The accommodations are highlighted for their cleanliness, with bright and pleasant ambiances that enhance the overall experience. The executive suites are particularly noted for their ample space and comfort, suitable for accommodating two people. High-quality toiletries and well-maintained facilities add to the positive impression of the rooms.
Cleanliness is a standout feature at the hotel, with guests repeatedly noting the very clean environment, spacious rooms, and well-maintained facilities. The attentive housekeeping staff ensures a consistently comfortable stay, with their efforts highly appreciated by visitors.
The exceptional staff at Midtown Shangri-La also receives high praise from guests. Reviews frequently emphasize the staff's attentiveness, friendliness, and helpfulness, with guest relations and concierge teams standing out for their excellent service. The staff's dedication to ensuring a welcoming and comfortable experience is evident in their courteous and prompt responses to guest needs, making a significant contribution to the overall positive impression of the hotel.
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The breakfast experience at the hotel is widely praised, with guests enjoying the diverse and delicious options available. Many describe the breakfast as fantastic and exceptional, catering well to a variety of preferences. While there are minor suggestions for improvement to meet specific international tastes, the breakfast generally remains a highlight of the stay for most visitors.
Guests consistently commend the spacious, modern, and comfortable rooms of Midtown Shangri-La. The accommodations are highlighted for their cleanliness, with bright and pleasant ambiances that enhance the overall experience. The executive suites are particularly noted for their ample space and comfort, suitable for accommodating two people. High-quality toiletries and well-maintained facilities add to the positive impression of the rooms.
Cleanliness is a standout feature at the hotel, with guests repeatedly noting the very clean environment, spacious rooms, and well-maintained facilities. The attentive housekeeping staff ensures a consistently comfortable stay, with their efforts highly appreciated by visitors.
The exceptional staff at Midtown Shangri-La also receives high praise from guests. Reviews frequently emphasize the staff's attentiveness, friendliness, and helpfulness, with guest relations and concierge teams standing out for their excellent service. The staff's dedication to ensuring a welcoming and comfortable experience is evident in their courteous and prompt responses to guest needs, making a significant contribution to the overall positive impression of the hotel.
Luxury Hotel
Located near West Lake, this Shangri-La hotel offers luxurious accommodations with views of the city or West Lake. The hotel features expansive rooms and suites with luxury details and plush comforts. Amenities include a health club with a gym, swimming pool, Jacuzzi, sauna, and steam rooms, as well as a spa offering traditional Chinese treatments. The hotel is noted for its impeccable service.
Hotel Taking Steps Towards Sustainability
This hotel practices the concept of green development and organizes voluntary tree-planting activities. It is LEED certified. The hotel is committed to sustainability, incorporating eco-friendly practices, and strives to set a good example by encouraging guests, staff, and suppliers to contribute.
Hotel for Honeymoon
Its close proximity to West Lake allows for easy romantic strolls and exploration. The hotel offers luxurious accommodations and impeccable service, ensuring a comfortable stay. Its location and amenities make it a popular choice for couples.
Hotel with Spa
Located in the heart of the city, Midtown Shangri-La offers well-furnished guestrooms and a luxurious spa. Guests appreciate the hotel's location and the quality of its spa services.
Family Friendly Hotel
With its central location and proximity to West Lake, this hotel offers convenience and luxury. It features family suites, a kids' club, and various dining options suitable for families. The hotel's exceptional service and amenities ensure a comfortable stay for all.
Romantic Hotel
Located close to West Lake, Midtown Shangri-La provides luxurious accommodations and excellent service. Its convenient location and elegant ambiance make it a good option for couples.
Hotel with Swimming Pool
Midtown Shangri-La offers a stylish indoor pool with comfortable lounge areas. Its proximity to West Lake and upscale amenities make it a desirable choice for guests looking for relaxation and convenience.
Heated Pool Indoor Pool
Business Hotel
This hotel offers comprehensive meeting and event facilities, including a Grand Ballroom that can seat about 840 guests for dinner, and nine smaller function rooms. It provides a Function Support Centre/Events Booking Centre with computer and office equipment. All function rooms include state-of-the-art audio-visual equipment.
Hotel with Parking
This hotel offers comprehensive parking solutions, including a complimentary on-site car park, a secure hotel-owned garage, and security-patrolled parking. It also provides electric vehicle (EV) charging facilities, ensuring convenience for guests with various vehicle types.
Hotel with Gym
This hotel provides a luxurious gym experience with modern equipment and a relaxing atmosphere. Its central location and exceptional service make it ideal for travelers seeking a premium fitness experience.
Hotel for Yoga
Given its proximity to West Lake, the hotel provides a serene environment for relaxation and mindfulness. Shangri-La hotels often feature health clubs and spa services that could enhance a wellness-focused stay.
5-Star Hotel
Conveniently located near West Lake, this hotel offers luxurious accommodations and impeccable service. Guests appreciate its modern amenities, fine dining options, and proximity to major attractions, making it a top choice for both leisure and business travelers.
Hotel with Indoor Pool
This hotel features a heated indoor swimming pool as part of its comprehensive health club facilities. Guests can also enjoy additional amenities such as a steam bath, hot whirlpool bath, and yoga classes, providing a well-rounded wellness experience.
Hotel with Heated Pool
This hotel provides a heated indoor swimming pool as part of its health club facilities. Guests can also utilize a steam bath and a hot whirlpool bath for further relaxation.
Accessible Hotel
Guest Reviews
Situated in a prime location, Midtown Shangri-La in Hangzhou offers guests easy access to the scenic West Lake, with a leisurely walk taking around 10 minutes. Its proximity to this iconic site makes it an excellent choice for tourists keen to explore the area's natural beauty. Families will find the location ideal, as it is comfortable for traveling with loved ones, offering convenient access to dining and shopping options. The hotel is adjacent to the Kerry Centre mall, providing direct access to a plethora of modern eateries and retail outlets. Its very well-situated position in the city center means guests have the added benefit of being near a metro station, making it easy to discover more of Hangzhou. The combination of a superb geographical location, stunning views of West Lake, and nearby amenities make Midtown Shangri-La an attractive choice for visitors seeking both convenience and luxury during their stay.
The breakfast experience at Midtown Shangri-La, Hangzhou generally leaves guests with a positive impression. Travelers appreciate the diverse, fresh, and delicious options available, describing the breakfast as fantastic, excellent, and exceptional. Many highlight the extensive selection, noting there's something for everyone, making it a good choice for a variety of preferences. While the quality is often praised and considered worth recommending, some reviews suggest that the breakfast could be improved to meet international standards, as indicated by a few guests who found the offerings not entirely satisfying for specific tastes, such as Turkish cuisine. Overall, despite minor criticisms, the breakfast remains a notable highlight for most guests during their stay.
Midtown Shangri-La in Hangzhou offers rooms that are consistently praised for their spaciousness and cleanliness. Guests describe the accommodations as both modern and comfortable, with a bright ambiance that adds to the pleasant atmosphere. The executive suites, in particular, are noted for providing ample space and a high level of comfort, making them suitable for accommodating two persons comfortably. Bathrooms are described as clean and nice, equipped with good quality toiletries that enhance the overall experience. While there was a mention of a room not being refreshed and lacking air conditioning, the overall impression of the rooms is positive, highlighting a large, beautiful, and super comfortable environment.
Midtown Shangri-La in Hangzhou consistently impresses guests with its high standards of cleanliness. Visitors appreciate the very clean environment throughout the hotel, noting that the rooms are not only clean but also spacious and well-maintained. The facilities receive praise for their upkeep, with everything appearing in excellent condition. Guests mention that both the rooms and bathrooms are notably big and clean, contributing to a comfortable stay. Moreover, the enthusiastic housekeeping staff who attend to the rooms daily enhances the overall cleanliness experience, ensuring that the hotel meets guest expectations consistently.
Midtown Shangri-La in Hangzhou consistently impresses visitors with its exceptional staff. Guests repeatedly praise the attentiveness and friendliness of the team, highlighting their helpful nature and excellent service. The guest relations staff stands out for being warm and attentive, contributing significantly to the overall positive experience. Reviewers frequently note the politeness, kindness, and understanding of the staff, emphasizing how they go above and beyond to meet guest needs. The concierge team is especially appreciated for their helpfulness, making interactions seamless and informative. Overall, the staff's courteous and prompt responses reflect their dedication to ensuring a comfortable and welcoming stay.
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Yes, Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake.
No, Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake doesn't allow dogs.
Yes, parking facilities are available at Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake.
Yes, Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake has a gym.
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