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Summary of reviewsAlhambra Thalasso enjoys a picturesque and tranquil location near Hammamet's beach and tourist attractions. Its charming Moorish architecture and well-designed spaces create a serene setting with easy access to Medina and Carthage Land. Guests appreciate the hotel's convenient transportation options to the beach and nearby sights, enhancing their stay.
The breakfast at Alhambra Thalasso offers a varied and hearty buffet with items like croissants, eggs and crepes being particularly praised. The dining environment is pleasant, adding to the positive experience, although improvements in coffee quality and variety of offerings are suggested.
Dinner is a highlight with guests frequently praising the fresh, generous and diverse buffet. The attentive restaurant staff and high service standards contribute to an enjoyable meal experience. A few minor critiques on specific dishes do not overshadow the overall positive feedback on the dinner options.
Rooms are bright, spacious and often feature beautiful views. Guests appreciate the comfortable environment, large beds and friendly reception staff. Despite mentions of outdated furnishings and occasional maintenance issues, the accommodations are generally well-received. Cleanliness and impressive hygiene standards are consistently noted, though some areas, like pool lounge chair mattresses, could use attention.
The hotel staff are celebrated for their politeness, professionalism and exceptional customer service. Receptionists like Wafa, Brahim and Leila are highlighted for their warm and helpful demeanor, significantly enhancing guest satisfaction. While rare, less favorable experiences with staff are mentioned but do not detract from the overall positive impression.
The spa at Alhambra Thalasso stands out as a key feature, offering excellent massage services and luxurious facilities like hammam and sauna. The tranquil spa environment contributes to the hotel's appeal with minor upkeep issues not diminishing the overall high level of satisfaction.
Pool facilities receive praise for cleanliness and variety, including a well-maintained outdoor pool, heated options and a children’s pool. While there are some concerns about maintenance and sunbed arrangements, the overall feedback is positive with plenty of space and a pleasant atmosphere enhanced by excellent poolside bar service.
The beach, a short walk or tuk-tuk ride away, is well-organized and clean, providing stunning sea views and a private, inviting setting. The hotel's efforts to maintain accessibility and comfort at the beach are appreciated, despite occasional issues with beach chair availability.
Parking at the hotel presents mixed experiences with some noting the limited spaces. Nevertheless, guests manage with nearby safe parking options.
Alhambra Thalasso emerges as a family-friendly retreat, offering engaging activities for children and comfortable amenities for adults. The attentive animation staff ensure a pleasant experience for families, though improvements in pool suitability could enhance their stay further.
Interestingly, while the bedding receives mixed reviews, some guests commend the large, clean beds. However, many suggest that upgrades to the mattresses would better align with the hotel’s 5-star status.
Overall, Alhambra Thalasso is highly recommended for its beautiful location, impressive cleanliness, excellent staff, varied dining options, relaxing spa and family-friendly atmosphere. Show more
Read review summaries for all categories
Categories
Luxury Hotel
This 5-star hotel emphasizes its Thalasso facilities, signifying a premium spa and wellness experience for guests. Its consistent presence on lists of top 5-star hotels in Hammamet confirms its high-end positioning.
Hotel for Honeymoon
The hotel's Moorish design and comprehensive thalassotherapy facilities create a luxurious and exotic atmosphere. The combination of cultural charm and wellness amenities ensures a memorable honeymoon stay.
Hotel with Spa
Featuring 'Thalasso' in its name, this hotel likely specializes in thalassotherapy treatments. This includes therapies using seawater and marine products for health and wellness benefits. More details would be needed to specify unique offerings.
Romantic Hotel
The Alhambra Thalasso provides a luxurious and relaxing experience with its thalassotherapy center. Couples can enjoy a range of treatments and unwind in a serene environment. Its elegant design and high-quality service contribute to a romantic atmosphere.
Hotel with Swimming Pool
The hotel offers a private beach and luxurious accommodations with sea views. It includes an all-inclusive option with gourmet dining and access to recreational activities.
Heated Pool Indoor Pool Children's Pool Outdoor Pool
Hotel with EV Charging Stations
This hotel is tagged as having EV charging stations and a swimming pool, making it a suitable choice for EV owners. It provides the convenience of charging your vehicle while enjoying your stay.
5-Star Hotel
This hotel is distinguished by its Moorish architecture and extensive thalassotherapy center, providing a unique and luxurious wellness experience. It offers guests a combination of relaxation and rejuvenation.
Hotel with Outdoor Pool
Alhambra Thalasso provides two outdoor swimming pools, including a larger pool noted for its cleanliness. A children's pool is available, along with a plunge pool for a refreshing dip.
Hotel with Children's Pool
Likely offers a children's pool and is located in Yasmine Hammamet, close to various attractions. The hotel provides comfortable accommodations and a range of amenities.
Hotel with Indoor Pool
Offers an indoor pool. The hotel's name suggests a focus on thalassotherapy, implying a specialized aquatic environment.
Hotel near The Beach
Family Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
Hotel with Heated Pool
Room Types
Standard Double or Twin RoomThis room features a mini fridge, telephone and a TV. The en suite bathroom includes a hairdryer.
Standard Single RoomThis room features a balcony, a mini fridge, BBQ facilities and a TV. The en suite bathroom includes free toiletries and a hairdryer.
Quadruple RoomThis room features a balcony, a mini fridge, BBQ facilities and a TV. The en suite bathroom includes free toiletries and a hairdryer.
Triple RoomThis room features a balcony, a mini fridge, BBQ facilities and a TV. The en suite bathroom includes free toiletries and a hairdryer.
Junior SuiteThis suite has a seating area and air conditioning. The en suite bathroom includes free toiletries and a hairdryer.
Guest Reviews
7.2
Good
Location
The Alhambra Thalasso boasts a pleasant and beautiful location with close proximity to the beach and tourist areas in Hammamet. Its geographical setting features charming Moorish architecture and well-designed spaces, making it a visually appealing choice for travelers. The hotel is conveniently situated within a touristic area, providing an isolated and peaceful environment away from central Hammamet's hustle and bustle. While the location is not sea-facing, a short walk or a tuk-tuk ride ensures easy access to the beach. Guests appreciate the hotel's well-organized transportation facilities to the beach, making it accessible despite the slight distance. Its strategic position near Medina and Carthage Land also adds to its appeal, offering a blend of tranquility and nearby attractions. Overall, the Alhambra Thalasso's location is highly regarded for its serene setting, architectural beauty and convenient access to local sights.
Breakfast
The breakfast experience at Alhambra Thalasso receives mixed reviews from guests. On the positive side, many guests praised the generous and hearty breakfast offerings, describing the buffet as varied, delicious and suitable for all types of diets. Words like excellent, well-stocked and abundant commonly appear in feedback, highlighting the croissants, jams, eggs and crepes as standout items. The pleasant environment of the dining area further enhances the experience for many guests.
However, there are several points of criticism. Some guests felt that the quality of coffee and juices fell short, labeling them as undrinkable and not up to the standards of the establishment. Additionally, a few reviews mention a lack of variety in the breakfast selection with some calling it average, basic or even terrible. Complaints also surfaced about the pastries and an overall need for improvement in breakfast offerings.
Overall, while the breakfast buffet at Alhambra Thalasso has its high points with delicious and diverse choices for many, there are notable areas for enhancement to meet all guests' expectations.
Dinner
The dinner experience at Alhambra Thalasso appears to cater to a broad range of tastes with its generous, varied and high-quality buffet offerings. Guests frequently highlight the delicious and fresh nature of the food, noting a great variety that is suitable for all types of diners. The selection is extensive, including vegetables, meat and fish, which many found satisfying and hearty.
There are consistent mentions of a decent and well-organized buffet with rich and balanced options that contribute to a pleasant dining experience. Several guests specifically praised the restaurant’s attentive staff and the good service provided. Despite a few criticisms regarding the flavor and quality of some dishes, as well as occasional calls for further improvements to the dinner buffet, the overall consensus leans positively towards delightful and generous meal offerings.
Rooms
Alhambra Thalasso offers spacious and generally clean rooms, many of which feature beautiful views of the sea or pool. Guests appreciate the bright, airy environment and the magnificent balconies that enhance their stay. The large, comfortable rooms, often equipped with huge beds, provide a pleasant atmosphere for relaxation and recovery. Additionally, the hotel staff at reception are noted for their friendliness and helpful nature, contributing to a welcoming experience.
The hotel's charming design and the historical allure of its decor add to its overall appeal. While the suite options are particularly celebrated for their size and views, there are several mentions of the need for furniture renewal and general room maintenance. Issues such as outdated furnishings, damaged tiles and occasional water leaks were noted. Guests also reported problems with cleanliness consistency, musty odors and sporadic maintenance concerns.
Despite these drawbacks, many found the rooms to be comfortable and well-sized. The accommodation included a variety of high-quality amenities and food options, which enhanced their experience. With some updates and improved maintenance, Alhambra Thalasso could significantly elevate its guest satisfaction.
Beds
The beds at Alhambra Thalasso have garnered mixed reviews from guests. While some positive aspects include gigantic beds, clean rooms and generally comfortable accommodations, the overall sentiment about the bedding tilts towards the negative. Many guests have noted that the beds are uncomfortable with spring mattresses that do not meet the expectations for a 5-star hotel. The condition of the bedding has been described as very tired with some visitors waking up with stiff backs and finding the mattresses disastrous. There are also mentions of twin beds instead of queen beds, which might not suit all guests. Despite the clean and functional family rooms, improvements in the quality of the beds and bedding are necessary to enhance overall comfort.
Cleanliness
Alhambra Thalasso stands out with its impressive cleanliness, frequently highlighted in guest reviews. Visitors appreciate the spotless and well-maintained rooms, many of which offer pleasant pool views. The hotel itself is described as very clean, beautiful, quiet and comfortable. The spacious rooms are particularly noted for their cleanliness, comfort and daily maintenance.
Guests also commend the impeccable hygiene standards across the establishment. The hotel's authentic and calming setting complements its high cleanliness levels, enhancing the overall guest experience. The reception and active service contribute to the pleasant stay and the wide selection of treatments and massages in the spa further add to the hotel's appeal.
However, some reviews mention areas needing improvement, such as the cleanliness of pool lounge chair mattresses and certain general premises. Despite these occasional lapses, the predominant sentiment is that Alhambra Thalasso offers a very clean and agreeable environment, living up to its reputation in most regards.
Staff
At Alhambra Thalasso, the overwhelmingly positive sentiments regarding the hotel staff paint a vivid picture of exceptional customer service. Guests repeatedly highlight the politeness, professionalism and friendliness of the staff, making them feel welcomed from the moment they arrive. The reception team is particularly noted for their warm greetings and readiness to assist with special mentions for individuals like Wafa, Brahim and Leila who stand out for their exceptional kindness and efficiency.
The restaurant staff are described as attentive and courteous, significantly enhancing the dining experience. Similarly, the spa therapists are praised for their talent and professionalism, providing top-notch services. The staff's responsiveness and dedication to customer service shine through in various interactions with guests commending their willingness to help and swift responses to needs and inquiries.
Recognition is given to specific staff members for their remarkable hospitality, including the Thalasso therapists and the animation team, who ensure a pleasant and enjoyable stay. Even the security and administrative staff contribute to the positive atmosphere of the hotel, maintaining a professional and friendly demeanor.
However, it’s worth noting that a few reviews mention less favorable experiences, such as unhelpful attitudes and issues with communication. Yet, these instances appear to be rare compared to the profusion of praise. Overall, the staff at Alhambra Thalasso are celebrated for their friendliness, attentiveness and unwavering commitment to ensuring guests have a memorable stay.
Wi-Fi
Guests of Alhambra Thalasso have had mixed experiences with the wi-fi service at the hotel. They noted that the wifi was excellent and even accessible at the beach, which is a significant plus for those looking to stay connected near the ocean. However, the coverage in the rooms was a letdown for many. Several reviews highlighted the lack of wifi in the rooms or mentioned that the connection was often limited, poor or cut out frequently. Guests had to resort to using the hallways to get a better signal. Overall, while the wifi might be satisfactory for beach use, it leaves much to be desired in the guest rooms.
Spa
The Alhambra Thalasso's spa experience is frequently praised by guests, many of whom highlight it as a memorable aspect of their stay. Excellent massage services are often mentioned with guests noting the quality and professionalism of the spa staff. The spa facilities, including the luxurious Thalasso therapy offerings, hammam, sauna and pleasant pool environment, receive high marks for providing a relaxing and rejuvenating experience.
Booking through certain platforms like booking.com seems to offer guests additional perks such as free Thalasso access, which adds value to their stay. The spa environment itself is described as fabulous and calming, contributing significantly to the overall peaceful atmosphere of the hotel. The massages, in particular, stand out as both fantastic and therapeutic. Additionally, the settings of the spa and its various facilities are appreciated for their beauty and tranquility.
However, occasional comments on the conditions of certain facilities suggest some areas could benefit from upkeep. There are also isolated mentions of staffing issues. Despite these minor issues, the overall sentiment reflects a high level of satisfaction with the spa services at Alhambra Thalasso.
Pool
At the Alhambra Thalasso, guests have praised the hotel's pool facilities for their overall cleanliness and variety. The outdoor pool, which includes a Jacuzzi, receives frequent acclaim for being well-maintained and inviting. Another highlight is the heated pools, including a dedicated heated pool for children, which ensure comfort year-round.
Parents appreciate the provision of extra pool towels and umbrellas, as well as the availability of a nice children's pool. Many sunbeds are available around the pool area, ensuring ample space for relaxation, though some guests noted that the sunbeds are positioned closely together.
The spa services, including a sauna, complement the pool amenities nicely, providing a comprehensive relaxation experience. Guests also find the indoor pool to be a pleasant feature, offering a retreat from the outdoor elements.
However, there are a few concerns regarding the pool's upkeep with occasional mentions of pool neglect and the need for better maintenance. Some guests noted that the heated pool's water can be too cold and the pool size might be smaller than expected for some. Additionally, early removal of sunbeds from the beach area is noted by some visitors.
Despite minor drawbacks, the pool area at Alhambra Thalasso generally receives positive feedback with excellent poolside bar service and an enjoyable atmosphere frequently mentioned. The hotel's convenient location near the beach further enhances the swimming experience.
Beach
Nestled close to a clean and beautiful sea, the Alhambra Thalasso provides guests with a well-maintained and organized beach experience. The private beach, which is just a short 5-minute walk away, offers stunning sea views and is nicely arranged for comfort. Families with children will find this beach suitable and inviting. Despite some mentions of the beach being a bit far, the hotel accommodates guests with a tuk-tuk service to bridge the distance. However, there have been occasional issues with a lack of beach chairs. Overall, the beach at Alhambra Thalasso is a beautiful and private haven for relaxation.
Parking
Guests of Alhambra Thalasso appreciate the cleanliness and value for money at the hotel. However, feedback about the parking situation is mixed. While parking is available, several reviews mention that the parking lot is small and spaces are limited. Some guests found the road nearby to be safe for parking when spaces at the hotel were unavailable, though the limited parking options were a noted drawback for some visitors.
Family
Alhambra Thalasso emerges as a top choice for families looking for an enjoyable getaway. The hotel has established itself as a family-friendly retreat with numerous positive experiences relayed by visitors. Guests have had excellent stays with their families, praising the very pleasant atmosphere that caters well to both couples and families alike. The animation staff, particularly attentive and polite, have been commended for their efforts, ensuring that children have engaging activities throughout their stay.
For families with young kids, the children's pool stands out as a notable feature, providing a safe and fun environment for youngsters. The hotel also offers a tuk-tuk service to the beach, adding to the convenience for families exploring the area. The varied and balanced food options have also garnered positive feedback, contributing to the overall satisfaction of family visitors.
However, there are some aspects that may not align perfectly for every family, such as the suitability of the pool. Despite this, the hotel staff, including receptionists Brahim, Bilal and Edel, have been highlighted for their informative and courteous service, enhancing the overall guest experience. In summary, Alhambra Thalasso presents a compelling option for families seeking a relaxing and enjoyable vacation with attentive service and dedicated activities for both children and adults.
5 Star
Guests have expressed mixed opinions regarding Alhambra Thalasso's status as a five-star hotel. Many visitors believe that the hotel falls short of a five-star rating with some suggesting it aligns more with a three-star classification. Frequent comments point to the hotel being poorly maintained and in need of updates, which detracts from the high standard expected of a five-star establishment.
Despite these critiques, there are notable positive aspects highlighted by guests. The pool and courtyard are praised for their pleasant atmosphere and some describe the rooms, elevator and food as fitting for a five-star hotel. The hotel's complete breakfast and delicious food offerings receive specific commendations. Staff at Alhambra Thalasso are frequently described as very pleasant, contributing to an overall excellent stay for some guests. The friendly service and cleanliness are appreciated features with some patrons expressing a desire to return.
Overall, while the hotel has certain merits and positive features, many reviews suggest that it does not fully meet the expectations of a five-star hotel experience.
Outdoor Pool
The outdoor pool at the Alhambra Thalasso offers a pleasant experience for guests. While there have been mentions of the pool being very small by some visitors, others highlight that a larger pool is available and particularly appreciated its cleanliness. The larger pool stands out as a clean and enjoyable area for swimming, contributing positively to the overall experience at the hotel. Despite some discrepancies in opinions regarding the pool size, the cleanliness and ambiance of the outdoor pool area receive consistent praise.
Indoor Pool
The indoor pool at Alhambra Thalasso receives mixed feedback from guests. Many adults have enjoyed the heated indoor pool, highlighting it as a positive feature and it is often recommended for its comforting warmth. However, there are some concerns, such as the water temperature not always being warm enough to satisfy some guests. Additionally, cleanliness appears to be an issue for a few visitors and the pool sometimes remains underutilized. Overall, while the indoor pool offers a pleasant experience for many, there is room for improvement in maintenance and temperature consistency.
Romantic
Alhambra Thalasso offers a welcoming atmosphere for couples looking for a romantic getaway. It is known for its couple-friendly environment and very pleasant atmosphere for a couple. Many guests appreciated the helpful service and enjoyed the hotel’s architecture and decoration, which are described as very typical and appealing. The restaurant terrace, designed in a thousand and one night-style, adds to the romantic ambiance. Some guests even celebrated their second honeymoon at the hotel, indicating its suitability for special occasions. The quad outing was highly recommended by guests as a magnificent circuit and a must-do activity that adds a touch of adventure to the romantic experience. Overall, Alhambra Thalasso appears to be an excellent choice for couples seeking a blend of romance and excitement.
Yes, Alhambra Thalasso has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Alhambra Thalasso.
No, Alhambra Thalasso doesn't allow dogs.
Yes, parking facilities are available at Alhambra Thalasso.