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Summary of reviewsThe New Matto Terminal Hotel has garnered favorable reviews for various aspects, particularly its location and cleanliness. Conveniently situated near the train station, the hotel is an ideal choice for travelers who value easy access to public transport. Its proximity to bus routes to Mt. Hakusan, commercial facilities, supermarkets, drugstores and restaurants enhances its appeal. Guests also appreciate the clean, new environment and responsive staff service. Moreover, the hotel's closeness to Matsuto Seaside Park adds an extra layer of charm, although limited parking spaces and dining options were minor concerns.
While breakfast reviews were mixed, the hotel's effort to prioritize health and safety through separate dish servings for infection prevention has been recognized positively. The variety of dishes, though somewhat limited and lacking in western options, is generally satisfactory. The atmosphere of the breakfast area was noted as slightly dark and there were calls for larger portions and a more diverse buffet, but overall, the breakfast experience met basic expectations.
In terms of accommodations, the hotel's rooms are commended for their cleanliness, spaciousness and high standards of maintenance. Guests have expressed satisfaction with the well-appointed rooms and necessary amenities. The presence of a nearby convenience store and the ease of access with a card key are added conveniences. The polite and responsive staff further enhance the guest experience. A few minor issues, such as air conditioner remote placement and occasional flies, were noted but did not significantly detract from the overall positive feedback.
The New Matto Terminal Hotel's cleanliness stands out prominently in guest reviews. The consistent praise for well-cleaned rooms and facilities underscores the hotel's commitment to maintaining high hygiene standards. This aspect significantly contributes to the guests' beautiful experience and overall satisfaction, making it a commendable choice for travelers seeking a clean and refreshing stay.
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