Kagetsuen
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Summary of reviewsKagetsuen provides a serene and picturesque retreat in the lush, green surroundings of the mountains, offering guests breathtaking views of Mount Fuji and convenient access to key attractions such as Lake Ashi and the Hakone Ropeway. Despite its somewhat secluded location, the property remains easily reachable by bus and cable car and its tranquil atmosphere is enhanced by well-maintained gardens and excellent facilities, including both public and private onsens.
Breakfast at Kagetsuen is highly praised for its hearty and varied buffet that caters to both European and Japanese tastes. The dining area, offering beautiful views, enhances the overall breakfast experience, which is both delicious and good value. Meanwhile, the dinner experience, highlighted by a reservation-only kaiseki evening menu, offers exquisite and high-quality dishes. While the dinners can be pricey, the overall culinary experience is memorable and well-regarded, though advance reservations are strongly recommended.
Guest rooms are spacious and comfortable, particularly the charming Japanese-style rooms with tatami mats and renovated spaces offering stunning views. Cleanliness is a strong point within the rooms themselves, though common areas could benefit from more thorough maintenance. The private and public onsens add to the relaxing atmosphere of the hotel.
The staff at Kagetsuen generally excel in hospitality, receiving high marks for their kindness, helpfulness and attentive service. Despite occasional language barriers, the staff’s willingness to assist left a positive impression on guests.
Parking is ample and free, providing convenience for those driving, though there were occasional concerns about understanding parking arrangements upon arrival. Bedding received mixed reviews with some guests finding discomfort in the futons and Western-style beds and a few reports of cleanliness issues. However, the impressive customer service, beautiful setting and overall positive experiences with food and facilities make Kagetsuen a highly recommended destination for a serene and convenient getaway in nature.
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Breakfast at Kagetsuen is highly praised for its hearty and varied buffet that caters to both European and Japanese tastes. The dining area, offering beautiful views, enhances the overall breakfast experience, which is both delicious and good value. Meanwhile, the dinner experience, highlighted by a reservation-only kaiseki evening menu, offers exquisite and high-quality dishes. While the dinners can be pricey, the overall culinary experience is memorable and well-regarded, though advance reservations are strongly recommended.
Guest rooms are spacious and comfortable, particularly the charming Japanese-style rooms with tatami mats and renovated spaces offering stunning views. Cleanliness is a strong point within the rooms themselves, though common areas could benefit from more thorough maintenance. The private and public onsens add to the relaxing atmosphere of the hotel.
The staff at Kagetsuen generally excel in hospitality, receiving high marks for their kindness, helpfulness and attentive service. Despite occasional language barriers, the staff’s willingness to assist left a positive impression on guests.
Parking is ample and free, providing convenience for those driving, though there were occasional concerns about understanding parking arrangements upon arrival. Bedding received mixed reviews with some guests finding discomfort in the futons and Western-style beds and a few reports of cleanliness issues. However, the impressive customer service, beautiful setting and overall positive experiences with food and facilities make Kagetsuen a highly recommended destination for a serene and convenient getaway in nature.
Ryokan with Free Wi-Fi
Ryokan with Parking
Cheap Ryokan
4-Star Ryokan
Guest Reviews
Located in a serene and picturesque area surrounded by lush greenery and stunning views, Kagetsuen boasts a fantastic location that guests love. The hotel is nestled in the mountains, providing a peaceful retreat while still being highly accessible by bus and cable car. There is a bus stop conveniently situated right in front of the property, making transportation to key attractions like Lake Ashi and the Hakone Ropeway a breeze. Visitors can enjoy walking to the lake or taking the cable car to explore the region further.
The beautiful hillside forest setting contributes to the hotel's quiet and relaxing atmosphere, enhanced by the well-maintained gardens. Additionally, Kagetsuen offers excellent facilities, including both public and private onsens, which complement the tranquil environment.
Although the hotel is somewhat secluded, ensuring a perfect escape from the hustle and bustle, it remains within easy reach of various tourist spots and hiking trails. Guests can admire breathtaking views of Mount Fuji from the premises, adding to the charm of the location. However, the closest restaurants and stores are a bit of a distance away, so it is advisable to plan ahead for meals and snacks.
Overall, Kagetsuen's location combines the best of natural beauty, accessibility and a plethora of nearby attractions, making it an ideal choice for a serene yet convenient stay in the heart of nature.
Kagetsuen offers an exceptional breakfast experience that stands out among guest reviews. Guests frequently highlight the hearty and varied selection available at the breakfast buffet with numerous mentions of its delicious and extensive offerings. The buffet caters to a wide array of preferences, providing both European and Japanese dishes, including unique items like black charcoal bread.
While the buffet's variety and quality are consistent points of praise, many reviews also underscore the enjoyable atmosphere and the beautiful views from the dining area, enhancing the overall breakfast experience.
Despite few mentions of limited items or a somewhat rushed mealtime, the positive feedback overwhelmingly focuses on the buffet's deliciousness, plentiful options and good value. The private onsen and overall relaxing ambiance of the hotel further complement the delightful breakfast experience, making it a notable feature of a stay at Kagetsuen.
Guests at Kagetsuen have shared largely positive experiences regarding the hotel's dinner offerings. The restaurant, which operates on a reservation-only basis, serves a kaiseki evening menu that many found to be an exquisite and delightful experience with several dishes that guests described as delicious and high-quality. The kaiseki dinner, which is separately bookable, stands out for its excellent value and the unique flavors it offers, making it highly recommended.
However, some guests mentioned that the hotel's dinners can be pricey and on one occasion, the quality appeared inconsistent over two days. Despite the high cost per person, the overall dining experience was often praised for its fine cuisine and attentive wait staff.
For those without dinner reservations at the hotel, the location may pose a challenge, as there are no immediate alternatives for dining in the vicinity. To mitigate this, the hotel offers convenient transport arrangements to and from nearby restaurants, ensuring that guests can enjoy their meals without undue hassle.
Guests emphasizing the necessity of making dinner reservations well in advance underscored the value in planning. Overall, dining at Kagetsuen is a recommendation for those seeking an exquisite and memorable culinary experience, albeit with consideration of its cost and reservation requirements.
Kagetsuen boasts spacious rooms that consistently delight guests with their size and comfort. Many reviewers highlight the Japanese-style rooms with tatami mats, describing them as charming and quaint. Renovated rooms with views of Mount Fuji and the surrounding forest offer a serene and visually pleasing stay. Cleanliness is a notable feature with many guests praising the bright, hygienic environments and modern interiors.
Guests also appreciate the practical amenities, such as living areas and large bathrooms. While the building itself shows some signs of age, the updates in the rooms ensure a comfortable and relaxing experience. Some rooms may emit a faint smell of smoke and there were occasional mentions of dimly lit bathrooms and minor wear and tear. However, these aspects are generally overshadowed by the overall positive attributes.
Private and public onsen access is a significant draw, enhancing the relaxing atmosphere of the hotel. Helpful staff further elevate the stay, contributing to an overall pleasant experience at Kagetsuen.
Kagetsuen hotel has received mixed feedback regarding its accommodations, particularly the beds. Some guests found the futons to be comfortable, though others noted them to be too thin or lacking in comfort. The Western-style beds received similar mixed reviews with some guests mentioning that they were either too soft or too hard. Additionally, some visitors reported issues with cleanliness, including stained mattresses and bedding with holes or blood stains. There were also mentions of bed bugs and overall poor conditions in some rooms. Despite these concerns, the hotel was praised for its impressive building, clean lobby and excellent customer service. However, the bedding conditions and cleanliness issues may affect overall comfort and might be a consideration for potential guests.
Kagetsuen is a hotel that provides varied experiences in terms of cleanliness. The rooms generally receive high marks for being clean, spacious and well-kept, often with comfortable amenities like kettles and tea sets. Some guests appreciated the newly renovated rooms and the cleanliness of the breakfast buffet. The private hot spring received praise for cleanliness and the healing view from the room.
However, common areas and older parts of the hotel present a different picture. Hallways, carpets and some facilities seem neglected with noticeable dust, stains and outdated features. There were isolated reports of significant cleanliness issues, such as mold, bed bugs and dirty carpets. Additionally, the hotel's overall maintenance appears lacking with broken fixtures and signs of wear.
Despite these concerns, some guests highlighted the excellent attitude of the staff, the great location and the enjoyable thermal waters. The large public bath was also mentioned as clean and pleasant by a few reviewers. In summary, while the individual rooms at Kagetsuen can offer a clean and comfortable stay, the broader facility could benefit from more consistent and thorough cleaning and maintenance.
Kagetsuen seems to be a well-positioned sanctuary for travelers, just minutes away from the Hakone Ropeway and Pirate Ship Sightseeing cruise. The reviews laud the Kagetsuen staff for their exceptional service and kindness. Many guests appreciated the politeness and helpful nature of the staff, who often went out of their way to accommodate requests, such as granting extra check-in time or upgrading rooms when the hotel was not full. Despite occasional language barriers with some staff not proficient in English, their willingness to assist and resolve issues left a positive impression on the guests.
Comments point out that the front desk and restaurant staff delivered prompt and courteous service, enhancing the overall comfort of the stay. Special mentions were made of the warm and attentive staff during dinner and the thorough explanations provided during check-in, reflecting a strong service-minded attitude.
Nevertheless, a few guests noted some inconsistencies, such as staff lacking energy or specific individuals not offering the expected level of help. Yet, these instances were exceptions in an otherwise highly praised experience.
In essence, Kagetsuen staff generally excel in hospitality, earning the admiration of their guests through attentive and supportive service, contributing significantly to the overall pleasant and seamless experience at the hotel.
Kagetsuen offers ample parking facilities, ensuring that guests can park their cars with ease. The large parking lot near the hotel is free of charge, making it convenient for those driving their own vehicles. Most guests appreciated the number of parking spots available, highlighting that there was plenty of space for everyone. However, there were occasional concerns from some guests who were unsure of where to park initially or felt there wasn't enough parking space at times. Overall, the parking situation at Kagetsuen is generally well-received with its spacious and complimentary options.
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Location
The beautiful hillside forest setting contributes to the hotel's quiet and relaxing atmosphere, enhanced by the well-maintained gardens. Additionally, Kagetsuen offers excellent facilities, including both public and private onsens, which complement the tranquil environment.
Although the hotel is somewhat secluded, ensuring a perfect escape from the hustle and bustle, it remains within easy reach of various tourist spots and hiking trails. Guests can admire breathtaking views of Mount Fuji from the premises, adding to the charm of the location. However, the closest restaurants and stores are a bit of a distance away, so it is advisable to plan ahead for meals and snacks.
Overall, Kagetsuen's location combines the best of natural beauty, accessibility and a plethora of nearby attractions, making it an ideal choice for a serene yet convenient stay in the heart of nature.
Breakfast
While the buffet's variety and quality are consistent points of praise, many reviews also underscore the enjoyable atmosphere and the beautiful views from the dining area, enhancing the overall breakfast experience.
Despite few mentions of limited items or a somewhat rushed mealtime, the positive feedback overwhelmingly focuses on the buffet's deliciousness, plentiful options and good value. The private onsen and overall relaxing ambiance of the hotel further complement the delightful breakfast experience, making it a notable feature of a stay at Kagetsuen.
Dinner
However, some guests mentioned that the hotel's dinners can be pricey and on one occasion, the quality appeared inconsistent over two days. Despite the high cost per person, the overall dining experience was often praised for its fine cuisine and attentive wait staff.
For those without dinner reservations at the hotel, the location may pose a challenge, as there are no immediate alternatives for dining in the vicinity. To mitigate this, the hotel offers convenient transport arrangements to and from nearby restaurants, ensuring that guests can enjoy their meals without undue hassle.
Guests emphasizing the necessity of making dinner reservations well in advance underscored the value in planning. Overall, dining at Kagetsuen is a recommendation for those seeking an exquisite and memorable culinary experience, albeit with consideration of its cost and reservation requirements.
Rooms
Guests also appreciate the practical amenities, such as living areas and large bathrooms. While the building itself shows some signs of age, the updates in the rooms ensure a comfortable and relaxing experience. Some rooms may emit a faint smell of smoke and there were occasional mentions of dimly lit bathrooms and minor wear and tear. However, these aspects are generally overshadowed by the overall positive attributes.
Private and public onsen access is a significant draw, enhancing the relaxing atmosphere of the hotel. Helpful staff further elevate the stay, contributing to an overall pleasant experience at Kagetsuen.
Beds
Cleanliness
However, common areas and older parts of the hotel present a different picture. Hallways, carpets and some facilities seem neglected with noticeable dust, stains and outdated features. There were isolated reports of significant cleanliness issues, such as mold, bed bugs and dirty carpets. Additionally, the hotel's overall maintenance appears lacking with broken fixtures and signs of wear.
Despite these concerns, some guests highlighted the excellent attitude of the staff, the great location and the enjoyable thermal waters. The large public bath was also mentioned as clean and pleasant by a few reviewers. In summary, while the individual rooms at Kagetsuen can offer a clean and comfortable stay, the broader facility could benefit from more consistent and thorough cleaning and maintenance.
Staff
Comments point out that the front desk and restaurant staff delivered prompt and courteous service, enhancing the overall comfort of the stay. Special mentions were made of the warm and attentive staff during dinner and the thorough explanations provided during check-in, reflecting a strong service-minded attitude.
Nevertheless, a few guests noted some inconsistencies, such as staff lacking energy or specific individuals not offering the expected level of help. Yet, these instances were exceptions in an otherwise highly praised experience.
In essence, Kagetsuen staff generally excel in hospitality, earning the admiration of their guests through attentive and supportive service, contributing significantly to the overall pleasant and seamless experience at the hotel.
Parking
No, Kagetsuen doesn't have any pool.
No, a spa isn't available at Kagetsuen.
No, Kagetsuen doesn't allow dogs.
Yes, parking facilities are available at Kagetsuen.
No, Kagetsuen doesn't have a gym.
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