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Summary of reviewsThe Hakone Sengokuhara Prince Hotel offers a tranquil retreat nestled in the picturesque Hakone region, surrounded by lush greenery and a stunning golf course. Its remote location provides an idyllic escape into nature, with nearby attractions like Lake Ashi enhancing the scenic experience. Although access can be challenging for non-drivers, the hotel compensates with a convenient shuttle service, allowing guests to enjoy the serene environment and top-notch amenities, including a consistently praised onsen.
Guests appreciate the blend of Japanese and Western culinary delights available at breakfast, with high-quality ingredients and extensive variety. The breakfast buffet, set against the restaurant's breathtaking views, receives commendations for its fresh offerings and stylish presentation, though it is noted as being somewhat pricey. Dinner experiences are mixed, with appreciation for French cuisine and varied meal options, although concerns about limited variety and the cost persist. The ambiance during dining, enriched by views of the golf course, adds to the experience despite pricing drawbacks.
Room accommodation impresses with spacious and comfortable interiors, immaculate cleanliness, and stunning views of the golf course and mountains. While some improvements could be made in bedding and pillows, the overall positive sentiment regarding room quality stands strong. The hotel is noted for its cleanliness, with well-maintained facilities and an ambiance conducive to relaxation; occasional minor issues are largely overshadowed by the overall pristine environment.
Exceptional hospitality is a hallmark of the hotel's staff, who are consistently praised for their warmth, helpfulness, and professionalism. They excel at addressing guest needs, offering transportation advice, and facilitating special occasions, enhancing the overall experience.
Families enjoy the hotel’s picturesque setting and spacious areas for children to play, finding the clean onsen facilities accommodating for family use. The inclusion of a children's menu and thoughtful amenities for younger guests contribute to positive family stays, despite the hotel’s distance from city conveniences.
Golf enthusiasts and those appreciative of serene landscapes delight in views of the adjacent golf course from room balconies and dining areas. The hotel's positioning offers continuous vistas of lush greens, appealing to both golfers and those who savor natural beauty.
The comfort of beds is generally praised, contributing to restful stays, although some dated features like older or folding beds could see improvement. Overall, guests find the Hakone Sengokuhara Prince Hotel provides a relaxing retreat with a unique charm, supported by good food and commendable service, making it a worthwhile destination in Hakone even amidst mixed dining reviews and pricing concerns. Show more
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Hotel near Golf Courses
Located adjacent to Daihakone Country Club, it's ideal for golfers. The hotel is near Sengokuhara, offering beautiful scenery. It provides easy access to golfing and other Hakone attractions.
Hotel with Parking
This hotel provides parking. It offers comfortable accommodations and convenient access to the Sengokuhara area, making it a practical choice for travelers.
EV charging stations
Hotel with Tennis Courts
The Hakone Sengokuhara Prince Hotel features tennis courts, allowing guests to enjoy sports activities amidst the natural surroundings of Hakone. It is a resort that combines recreation with scenic beauty.
Hotel with EV Charging Stations
Part of the well-regarded Prince Hotels group, this property offers two Normal EV chargers for guests. Charging is available for a fee.
4-Star Hotel
This hotel offers comfortable accommodations and is well-regarded for its location and service. It provides a pleasant base for exploring the Hakone area.
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Room Types
Superior Room - Non-SmokingThis air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 3 beds.
Premium Twin Room - Non-SmokingThe spacious twin room features air conditioning, a wardrobe, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.
Modern Twim room - Non smokingThe spacious twin room provides air conditioning, a wardrobe, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 3 beds.
Guest Reviews
8.1
Very Good
Location
Nestled amid the serene beauty of the Hakone region, the Hakone Sengokuhara Prince Hotel offers a peaceful retreat surrounded by picturesque scenery. Guests often praise its stunning views and tranquil atmosphere, with the hotel beautifully set against a backdrop of lush greenery and a sprawling golf course. While some mention the hotel's remote location, it is this seclusion that allows for a truly relaxing escape. The proximity to nature, including nearby attractions like Lake Ashi and the Venetian Glass Museum, provides a charming experience for those who enjoy exploring scenic surroundings.
Though the hotel is a fair distance from town centers, and access can be challenging for non-drivers, the hotel compensates with a convenient shuttle service. The peaceful and scenic environment enhances the overall stay, allowing guests to unwind in spacious rooms and enjoy the top-notch amenities, including the ever-accessible onsen. Travelers seeking tranquility and natural beauty will find the setting delightful, complemented by the beautiful views visible from both the rooms and the hotel's restaurant. The location, while quiet and remote, remains an idyllic escape for those looking to immerse themselves in a serene countryside ambiance.
Breakfast
Hakone Sengokuhara Prince Hotel offers a breakfast experience that resonates well with its guests, showcasing a blend of Japanese and Western culinary delights. The breakfast buffet is praised for its high-quality ingredients and extensive variety, catering to diverse tastes with options like grilled dried fish, natto, fresh vegetables, sausages, eggs, and an assortment of pastries and beverages. The buffet setup allows guests to indulge in flavorful dishes while enjoying breathtaking views from the restaurant's terrace, enhancing the overall dining experience. Guests appreciate the stylish presentation of the breakfast, and the menu offers something for everyone, from substantial feasts to choices for lighter appetites and even a children's menu. While some guests find the breakfast price to be on the higher side, the impressive array of options and the freshness of the food often justify the cost for many. The breakfast service complements the hotel's excellent onsen facilities, making for a satisfying stay that leaves guests delighted with their morning meals.
Dinner
Dinner at the Hakone Sengokuhara Prince Hotel has received mixed reviews from guests, centering predominantly on the quality and variety of offerings at the buffet. Many guests appreciate the delicious food, highlighting the delectable nature of both the French cuisine and other meal options. Diners have enjoyed the opportunity to choose from multiple main course selections combined with a buffet of side dishes, which they found satisfying and suitable for a variety of tastes.
However, several reviews mention concerns about the limited variety at the dinner buffet and the quality of some items, such as fried foods, which were described as cold and hard. Pricing emerges as a recurring theme, with remarks about high costs not always reflecting the value or quality expected, especially given the isolated location of the hotel that limits dining alternatives nearby. This aspect, coupled with a service charge, suggests a less favorable price-performance ratio for some guests.
The ambiance of dining at the hotel is noted positively, with picturesque views of the golf course contributing to an enjoyable experience. While the cost has been flagged as a downside, with some diners left wishing for a more varied and economically balanced offering, the overall sentiment leans towards an appreciation of the flavorful experiences provided by the hotel’s culinary team, even if aspects of variety and pricing could see improvements.
Rooms
Hakone Sengokuhara Prince Hotel impresses guests with its spacious, comfortable rooms that provide stunning views of the surrounding landscapes, including the lush golf course and majestic mountains. Many visitors appreciate the cleanliness and attention to detail in these accommodations, contributing to a sense of relaxation and openness. The rooms, deemed large by Japanese standards, are well-equipped and inviting, creating a cozy atmosphere that pairs perfectly with the serenity of the natural scenery.
The hotel offers beautiful in-house facilities, including an onsen, which is highly praised by guests for its picturesque views and rejuvenating experience. While some guests noted features such as the pillows and bedding could be improved, the overall sentiment is overwhelmingly positive regarding the quality and comfort of the rooms. Many reviews highlight the sheer pleasure of waking up to breathtaking vistas, which seems to be a defining feature of the hotel experience.
The combination of spacious interiors, immaculate cleanliness, and delightful views makes staying at Hakone Sengokuhara Prince Hotel a thoroughly enjoyable experience. It caters well to those who value tranquility and beauty, providing a perfect retreat from the busy pace of everyday life.
Beds
The Hakone Sengokuhara Prince Hotel generally receives positive feedback regarding the comfort of its beds, contributing to a relaxing stay for guests. The beds are often described as spacious and comfortable, with good-sized mattresses that are accompanied by high-quality bedding. Many guests appreciate the overall comfort of the mattresses, finding them neither too hard nor too soft, which enhances their restful experience. While some reviews mention that the pillows could be improved and that certain rooms contain older or folding beds, most guests note the quality and comfort, particularly the queen-size beds available. The sofa beds, however, have mixed reviews, with some finding them comfortable while others have concerns regarding their suitability. Despite occasional comments about room age and soundproofing, the consistency in bed comfort remains a highlight for visitors staying at this hotel.
Cleanliness
Visitors to the Hakone Sengokuhara Prince Hotel can expect a standard of cleanliness that is frequently praised by guests, creating a feeling of comfort and relaxation throughout the stay. Many reviews highlight that the rooms, dining areas, and onsens are particularly well-kept, with rooms often described as spotless and comfortable, offering clean bedding and spacious layouts. The clean and well-maintained onsens provide a relaxing experience, complemented by a tranquil environment. Although certain areas like shared toilets and some older rooms show signs of age, these aspects are generally overshadowed by the impeccable service and the overall sense of cleanliness in most facilities. However, there are occasional concerns with maintenance, such as musty smells or minor cleanliness issues in less visible areas. Despite these, the hotel offers a peaceful retreat with its pleasing atmosphere and commitment to cleanliness, making it a desirable choice for those visiting the Hakone region.
Staff
Nestled amidst the picturesque beauty of Hakone, the Sengokuhara Prince Hotel stands out not just for its scenic location but also for the exceptional hospitality extended by its staff. Guests consistently praise the warm, friendly, and helpful attitudes of the hotel team, highlighting their eagerness to assist at every turn. Whether it's addressing car problems with thorough solutions or offering transportation advice complete with local maps and discount coupons, the staff ensures a comfortable and informed experience.
Their efficiency is evident as they assist guests with personalized needs, such as adjusting arrangements for celebratory occasions or facilitating early room access. English-speaking abilities among staff members further enhance the experience, providing seamless communication for international visitors. The welcoming demeanor extends from front desk interactions to dining service, where the attentive care and smiles are frequently appreciated.
Moreover, the staff's professionalism is notable, characterized by prompt and concise responses, respect for individual preferences, and a consistent display of courteous service. Whether managing logistical details or just providing a pleasant atmosphere, their commitment to high-quality service shines through. The overall hospitality experienced at Hakone Sengokuhara Prince Hotel is indeed exceptional, backed by a team that prioritizes guest satisfaction with every interaction.
Parking
Hakone Sengokuhara Prince Hotel ensures parking is not an issue for its guests, providing ample free parking spaces that make access by car convenient and straightforward. While some guests expressed concerns about nighttime security for parked vehicles, many appreciated the ease of parking. Notably, the hotel extends its hospitality by offering transportation to the nearest bus stop, making travel simple for guests without a car. This feature underscores the hotel's commitment to accommodating all visitors, regardless of their mode of transport.
Family
Hakone Sengokuhara Prince Hotel offers a delightful experience for families seeking a serene escape, set against the breathtaking backdrop of Hakone's natural beauty. Guests repeatedly praise the stunning views from the rooms, which offer a picturesque setting for both relaxation and family activities. The spacious lawns visible from the rooms provide ample space for children to play and enjoy the outdoors, contributing to a lovely family vacation.
Families find the clean and pleasant on-site onsen facilities accommodating for children, enhancing the overall satisfaction of their stay. The availability of a children's menu and thoughtful touches like yukatas, toothbrushes, and slippers for kids add to the hotel’s efforts to cater to younger guests, making family stays more convenient and enjoyable.
While some visitors note the hotel's distance from city conveniences and the absence of certain family services, these aspects are often overshadowed by the positive experiences reported by families. The hotel is described as great for family trips, despite minor challenges such as dining options and the reservation process. Overall, families leave with cherished memories, finding the hotel a charming destination for those looking to explore Hakone's quiet allure.
Golf
Nestled in a picturesque location, Hakone Sengokuhara Prince Hotel offers a mesmerizing view of the adjacent golf course and the stunning surrounding mountains. The hotel's prime positioning allows for guests to enjoy continuous vistas of lush greenery and manicured fairways, ideal for those who appreciate serene landscapes. Notably described as a golf hotel, many reviews highlight the delight of waking up to watch morning golf practice from the comfort of a room or balcony that overlooks the expansive course.
The staff at the hotel are noted for being exceptionally helpful, adding to the comfort and appeal of the stay. While the hotel might cater primarily to golfing enthusiasts, the spectacular views are appreciated even by those who don't swing clubs. With splendid views from various rooms and even the breakfast area, the hotel truly embraces its beautiful natural surroundings.
Hakone Country Club's expansive terrain is a treat for those inclined to indulge in golf, offering an appealing backdrop for a round or two. Guests frequently express a wish to return, both to the hotel and with the intention of experiencing the golf amenities firsthand. Clean and inviting, Hakone Sengokuhara Prince Hotel offers guests a luxurious escape with panoramic landscapes that reflect the essence of Hakone.
4 Star
Hakone Sengokuhara Prince Hotel leaves an impression with its good food and commendable service. While some guests felt it didn't match their expectations of a four-star hotel in terms of value, the affordable pricing and the decent experience still made it worthwhile for many. The hotel possesses a unique charm, reminiscent of settings from classic stories, adding an element of intrigue. With highly recommended and flawless service from the staff, guests often find their stay pleasant and enjoyable.
No, Hakone Sengokuhara Prince Hotel doesn't have any pool.
No, a spa isn't available at Hakone Sengokuhara Prince Hotel.
No, Hakone Sengokuhara Prince Hotel doesn't allow dogs.
Yes, parking facilities are available at Hakone Sengokuhara Prince Hotel.
No, Hakone Sengokuhara Prince Hotel doesn't have a gym.